Endorsed by Which?

Sheerwater Glass Ltd

5.0

44 Reviews

Opening Hours
Today - 09:00–16:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–16:00
  • Saturday 09:00–13:00
  • Sunday - Closed

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

About

Sheerwater Glass is a family-owned and operated glass and glazing company serving Surrey, Berkshire, Woking, and Guildford since 1972. As experienced installers of double-glazed windows and doors, we aim to enhance the look and function of your home.

Our qualified technicians have the expertise to advise you on energy-efficient glazing solutions to suit your needs and budget. We offer installations of high-quality double glazed windows, composite doors, conservatories and orangeries that combine aesthetics with thermal performance.

As a trusted local company, we value good old-fashioned customer service. We'll work closely with you through the entire process, from your initial enquiry to the final installation, to ensure your complete satisfaction.

For a free, no-obligation quote on new double glazed windows, doors or conservatories, Visit our Showroom or call our friendly team today. We serve all areas in Surrey, Berkshire, Woking and Guildford.

What we do

  • Glassworkers

    • Glass splashbacks
  • Double glazing

    • Double glazing installation
    • Double glazing suppliers
    • Double glazing repairs
  • Glaziers

    • Aluminium Windows
    • Double glazed units
    • Double glazing installation
    • Double glazing repair
    • Glass boarding up and replacement
    • Replacement window services and repairs
    • Sash windows
    • Stained glass
    • Timber windows
    • Triple Glazing
    • UPVC Windows
    • Velux windows
    • Window consultants
  • Doors

    • ​Aluminium doors
    • Bi-fold doors
    • Composite doors
    • Door repairs
    • French doors
    • Front door
    • Orangeries
    • Patio doors
    • Timber doors
    • UPVC doors
  • Conservatories

    • Conservatory Roof replacement
    • Conservatory repairs
    • conservatory roof conversions
    • conservatory roof insulation
  • More Services

    • sliding door

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
44 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Sticking Front Door and lock malfunction
Customer Service
Quality
Value
Sheerwater Glass is an excellent local company who we have complete trust and faith in. Our front door, installed by Sheerwater 2 years ago, was starting to become difficult to close and open. The Sheerwater engineer was quickly able to identify the problem and fix it within 25 minutes. It seems that the door had dropped slightly and was affecting the locking system. This work was carried out under warranty.
Customer in Surrey Posted on 21/02/2024 , work completed 20/02/2024
New door to out building
Customer Service
Quality
Value
The men who fitted my door arrived on time and were very professional. They did an excellent job and I am very pleased with the new door. I highly recommend this company.
Customer in Surrey Posted on 03/10/2023 , work completed 29/09/2023
Excellent work
Customer Service
Quality
Value
I required some replacement DGUs for some existing windows which in all other respects are in good condition. Sheerwater Glass provided exactly the service I required from the initial site survey, a detailed quotation and final installation. They were very professional in all aspects, particularly the site work which was carried out in a safe and competent manner. They are to be commended, and I will use their services again if/when the need arises.
Customer in Surrey Posted on 30/06/2023 , work completed 14/06/2023
Double glazing replacements
Customer Service
Quality
Value
I had nine blown double glazing units and three window handles replaced. I am completely satisified with the result. The replacement leaded units are identical to the original. The work was done with minimum distrurbance and the place was left very tidy and clean afterwards. From making initial contact with Sheerwater Glass to completion of the work, the team were polite, helpful and always professional. The initial, pre visit, quote was hiigher than the final price which was a very plesant surprise.
Customer in Surrey Posted on 16/06/2023 , work completed 13/06/2023
Excellent service, good staff, timely completion
Customer Service
Quality
Value
Sheerwater Glass constructed new conservatory, replacing old one. Project completed to time and budget . All staff excellent, as were associated builder and electrician. We were kept informed throughout; everyone arrived on time and left things tidy each day. I would recommend them for glazing related home projects.
Customer in Surrey Posted on 24/03/2023 , work completed 14/03/2023
reliable firm
Customer Service
Quality
Value
I had two sets of double glazing replaced by Sheerwater Glass in the past six months. On both occasions, they responded rapidly to my calls and undertook the work on schedule and efficiently. The windows they provided look good and work well.
Customer in Surrey Posted on 28/02/2023 , work completed 30/01/2023
Efficient work
Customer Service
Quality
Value
Two blown double-glazed windows were replaced. The work was carried out very efficiently, on time as planned. Installers were courteous,tidy and hard working; an absolute credit to their employers.
Customer in Surrey Posted on 21/02/2023 , work completed 02/02/2023
Excellent product and workmanship
Customer Service
Quality
Value
We have just had three sash windows fitted in the bedrooms upstairs at the front of the house. Two were normal width single sash for one bedroom and the third was double width with a large central sash and smaller sash panes either side for the other bedroom. The product and fittings are excellent quality and having discussed the installation with the fitters, Scott and Ben, and watched them at work, it was clear that the quality of the fitting was commensurate with that of the windows. Scott and Ben were a pleasure to have in our home, cleaned up completely at the end and we are very happy with the outcome. The job was completed on time and on budget and we would recommend Sheerwater Glass to others.
Clive in Surrey Posted on 02/02/2023 , work completed 31/01/2023
Excellent service from start to finish
Customer Service
Quality
Value
I recently had a new front door fitted and cannot fault the service I received from Nic at the showroom, Claire, who kept me informed along the way and the fitting guys, Paul and Damian! I am delighted with the end product and wouldn’t hesitate to use Sheerwater Glass again or recommend them to others! Thank you!
Customer in Surrey Posted on 21/01/2023 , work completed 18/01/2023
Simply 1st Class
Customer Service
Quality
Value
It is no wonder that Sheerwater Glass are one of the oldest and most trusted companies in the Woking area. From the 1st visit by the Estimator who listened to and wholly appreciated what I wanted to achieve, the Surveyor for the more precise measurements etc and the fitters who undertook the works, all were truly superb. On the day of the works I pointed the fitters in the right direction and left them to it. A few hours later it was as though my old rotten door had magically disappeared and a new one had grown in its place. No mess, no bother and their attention to the finishing details was just 1st class. This is not the 1st time that I have used the services of Sheerwater Glass and it will certainly not be the last. Very simply; just good old fashioned service at its very best.
Customer in Surrey Posted on 07/12/2022 , work completed 06/12/2022
Professional and courteous
Customer Service
Quality
Value
We recently used Sheerwater Glass to replace our front door and right from the start the service was amazing. Not only did Simon interrupt his holidays to ensure our particular wishes were met and answered but he also went to great lengths to find an example of our particular door and glass design for us to view before final order was made. The office kept us informed and gave very clear communication on lead times or delays that arose and the wonderful installation team were both very polite and courteous throughout and made sure the area was clean and tidy upon completion. All in all the service provided by Sheerwater Glass was 5 star throughout the whole process and I wouldn’t hesitate in recommending them to friends and family.
Customer in Surrey Posted on 21/11/2022 , work completed 09/11/2022
Great service and great job
Customer Service
Quality
Value
I was very pleased with the whole service from beginning to end, very professional and pleasant. Great support with installing the window as soon as possible and the team who installed were very good and tidy. Thanks so much, will use you again when we are ready to change windows in our next room.
Customer in Surrey Posted on 19/11/2022 , work completed 11/11/2022
Replacement windows
Customer Service
Quality
Value
We first used Sheerwater Glass some 40 years ago (patio doors), then again two years ago (back door) and have now used them for a third time to have them replace all our windows. Three 5 star ratings were earned by the whole team. We highly recommend this company and count ourselves lucky to have had Harry and Michael carrying out the installations with Gordon available to answer any queries. They were all very efficient, considerate and left every window looking perfect.
Customer in Surrey Posted on 13/06/2022 , work completed 06/06/2022
Door replacement
Customer Service
Quality
Value
Sheerwater Glass. Absolutely wonderful company, from initial sales to measurement to installation, with good competitive prices. The men who replaced my door were very efficient, polite and professional. The door was replaced without any damage to walls or surrounding brickwork and surrounding floors cleaned when finished. I was then run through what they had done and how to lock and open my new door. Would definitely use this company again and recommend to friends,
Customer in Surrey Posted on 31/05/2022 , work completed 31/05/2022
Aluminium windows
Customer Service
Quality
Value
We had six windows installed by Sheerwater Glass including two bays. Very impressed by their professionalism from start to finish. The installers were very efficient and tidy. One glazed unit was cracked upon installation but this was sorted out and replaced very quickly.
Customer in Surrey Posted on 10/05/2022 , work completed 03/05/2022
A good experience
Customer Service
Quality
Value
We had a new front door and patio doors installed. A good experience from the sales through to installation. The fitters were polite and tidy. We would recommend Sheerwater Glass to anyone.
Jayne in Surrey Posted on 06/05/2022 , work completed 26/04/2022
Fantastic new door
Customer Service
Quality
Value
We were impressed with the range of products on offer and the knowledge shown by the company. From start to finish Sheerwater Glass were professional and courteous. We love our new door!
Sarah in Surrey Posted on 11/04/2022 , work completed 01/04/2022
Amazing company, products and people!
Customer Service
Quality
Value
I used Sheerwater Glass twice: several years ago when we did our house renovation and most recently for our garden outbuild. We bought our windows and doors there. I can't compliment this company enough. On both projects, they impressed us. Firstly the people there are amazing - very professional and responsive. I didn't chase them for anything. And they gave us excellent pieces of advice along the way. Mark, Nic, Claire, Chris, Stuart and the rest of the Team, you are incredible! Secondly, the product is of very high quality. Not many companies offer uPVC windows which are almost as sleek as aluminum! And in case you do have any problem (e.g. one of our window keys stopped turning properly), it is very easy to book the aftercare service and at no cost! Last but not least is the price. Of course, we shopped around on both occasions and both times Sheerwater Glass were the best value. And with our most recent project, the company has shown incredible flexibility and customer service. I would definitely recommend Sheerwater Glass and we would use them again and again.
Customer in Greater London Posted on 15/03/2022 , work completed 08/03/2022
Excellent service from start to finish.
Customer Service
Quality
Value
We can highly recommend Sheerwater Glass, our experience with them was straightforward and without issue. There was no pressure or rush to decide on anything. Steve was great in capturing what we wanted and giving us good advice. Paul and Dan who came to fit the windows were exceptional.
Customer in Berkshire Posted on 11/03/2022 , work completed 22/02/2022
Excellent work. Very happy.
Customer Service
Quality
Value
The process from start to finish was excellent. From our initial enquiry through to the completion of the job. The job was to replace an existing window with a new Velux window. The work was carried out quickly and efficiently. We are extremely happy with the finished job.
Mark in Surrey Posted on 01/03/2022 , work completed 25/02/2022
Helpful staff good product
Customer Service
Quality
Value
Always rely on sheerwater glass to deliver - never disappointed. Great people to deal with from inquiry to installation.
Customer in Surrey Posted on 01/03/2022 , work completed 02/02/2022
Self cleaning shower screen
Customer Service
Quality
Value
We contacted the guys at Sheerwater glass looking for some help with a self cleaning shower screen - which sounds odd, however they came up with the goods, understood exactly what I wanted, had the product we needed and came round very promptly to measure up. Shortly thereafter they came back to fetch part of the frame to bond the new glass in and returned soon thereafter with the finished item. Really happy with the results. Sheerwater were highly efficient, very reasonably priced and a pleasure to work with. You get a strong sense of family business values which is rare these days.
Customer in Surrey Posted on 16/02/2022 , work completed 27/01/2022
Window Repairs.
Customer Service
Quality
Value
I have used this company for installation of windows over fifteen years ago. Two gearboxes now renewed, this were carried out at a reasonable cost. I was kept up to date by Melanie and price agreed by her Manager Phil. Fitters Andy and Daniel carried out the work to a good standard and timely manner. Have recommended this company to two neighbours in the past who have had complete window replacements.
Customer in Surrey Posted on 10/02/2022 , work completed 07/02/2022
Replacement windows
Customer Service
Quality
Value
Sheerwater Glass replaced the floor to ceiling windows and doors of our kitchen and living room. We were very happy with the whole procedure from the first visit to the installation which was carried out quickly and with the least inconvenience. We are very pleased with the finish and attention to detail and the chaps who did the installation worked without a break.
Customer in Surrey Posted on 28/01/2022 , work completed 18/01/2022
Customer service and workmanship both excellent
Customer Service
Quality
Value
Sheerwater fitted a glass splashback in our kitchen. From the initial phone call through arranging dates for quotation and fitting, the level of service and communication was excellent. The fitting itself was done quickly and to a very high standard. Everyone at Sheerwater that we had contact with was courteous and professional. Highly recommended.
Richard in Surrey Posted on 23/12/2021 , work completed 14/12/2021
good work. Satisfied customer
Customer Service
Quality
Value
We needed an old non-standard D/G panoramic window and surrounding frame and cill replaced. The sales staff were very helpful and professional and the job proceeded like clockwork. Installation was done cleanly, quickly and far less disruption than we expected. Highly recommended.
Tim in Surrey Posted on 07/12/2021 , work completed 02/12/2021
UPVC external door replacement
Customer Service
Quality
Value
We are very pleased with our new door. Sheerwater Glass made the whole process easy from start to finish. The tradesman who fitted the door was a pleasure to deal with leaving every clean & tidy on completion. He even checked that we were happy with his work, understood how to operate the locks and gave us advice on how to keep the door looking good. I wouldn't hesitate to recommend this company for any work
Customer in Surrey Posted on 10/11/2021 , work completed 05/11/2021
Good around service
Customer Service
Quality
Value
Shearwater Glass delivered on time and with no extra cost. The quality of the windows and doors is excellent and the two installers worked hard to ensure that the whole project was completed on time. The team at Shearwater have looked after us very well and I would definitely recommend them
Customer in Surrey Posted on 06/09/2021 , work completed 03/09/2021
Great all round service
Customer Service
Quality
Value
Great service from start to finish. Ordering, supplying and fitting service excellent. Telephone enquiry and progress support excellent. Pleasant friendly personnel who did the installation who were tidy and careful. Great all round experience, will use again.
John in Surrey Posted on 09/08/2021 , work completed 04/08/2021
Door Handle Replacement
Customer Service
Quality
Value
Great people to deal with. I'm always apprehensive of not being around when my elderly mother needs work on the house and I don't know the folk doing the work. However, with a long-established company like Sheerwater Glass it wasn't a problem. Quick and efficient assessment of the problem, part ordered and fitted a few days later. No fuss, no problems, just downright good service!
David in Surrey Posted on 06/08/2021 , work completed 05/08/2021
Great, good value, clean and professional craftsmanship
Customer Service
Quality
Value
Sheerwater Glass experts came and measured up making some very helpful comments at that time. They clearly know their trade and we had used them some years earlier. The designs and plans arrived on time and were correct we signed them off and paid the deposit. The technicians came and completed the installation within a day, everything was properly fitted, working, and demonstrated to me. The technicians were very tidy and cleaned up after each piece of work. I would give them a great recommendation and would most certainly use them again.
Stephen in Surrey Posted on 29/07/2021 , work completed 01/07/2021
Had patio door replaced
Customer Service
Quality
Value
Shearwater Glass were extremely efficient from beginning to end. Staff at Head Office kept us informed throughout. The 2 guys that installed the patio doors were on time, very tidy & completed work to a high standard. Have used Sheerwater Glass before & wouldn't hesitate to do so again.
John in Surrey Posted on 18/06/2021 , work completed 24/05/2021
Replacement of all windows in my house
Customer Service
Quality
Value
Work carried out on time and as scheduled. Fitting was very efficient will little disruption, very pleased with the result.
Customer in Surrey Posted on 15/05/2021 , work completed 07/05/2021
Really Professional Work
Customer Service
Quality
Value
I was in hospital the day the windows were installed leaving a relative in lieu. She was impressed with the work which was quite involved removing 3 large old windows and secondary double glazing on the first floor. Upon my return I was thrilled with the new windows and how clean and tidy it was. Cannot fault workmanship.
Customer in Surrey Posted on 30/04/2021 , work completed 26/04/2021
Great New Windows
Customer Service
Quality
Value
We have just had five new aluminium windows fitted - the fitters were great and the product good, backed up by friendly, non-pushy sales staff and an efficient and pleasant back office. They are in addition to our recent back door also from Sheerwater and we will definitely use them again when needed.
Simon in Surrey Posted on 24/04/2021 , work completed 07/04/2021
Charming and professional
Customer Service
Quality
Value
From the first exploratory visit to the final installation of my new porch, I was kept fully informed and options were explored. The final installation was completed ahead of schedule. The fitting team Stef and Andy left no mess and did a super job. Claire, in the office, was charming. I particularly liked the fact that the final payment was not expected until after the completion of the installation.
Jane in Surrey Posted on 13/04/2021 , work completed 01/04/2021
Window installation
Customer Service
Quality
Value
Sheerwater Glass are efficient, professional and friendly. Kallum and Damien did the job in record time, working carefully and in a focussed way all day.
Brenda in Surrey Posted on 12/03/2021 , work completed 08/03/2021
Endorsement Reference
Customer Service
Quality
Value
We had 2 Velux windows fitted. We received excellent service from the initial phone call, through to the Sales person, the surveyor and the two installation men. All the staff were very polite. We were kept up to date throughout the whole process and the windows were installed on the date agreed. We were amazed that the fitters had managed to install the windows without any damage to the current paintwork. They were very clean and tidy and respected our house. Overall we are very pleased with the service we received and have no hesitation in recommending this company.
Which? Trusted Traders Consumer Posted on 02/03/2021 , work completed 10/12/2020
Endorsement Reference
Customer Service
Quality
Value
Back door to our garage replaced with a new timber door. Sheerwater called us to arrange a suitable appointment. They confirmed the date, time and the names for the guys who would be completing the work. They also estimated the length of time the work would take. The guys turned up on time and completed the work within the time advised. They were quick, efficient and tidy. We received a follow up call to confirm we were happy with the work and had no issues to report. Very happy with the whole experience.
Which? Trusted Traders Consumer Posted on 02/03/2021 , work completed 15/12/2020
Endorsement Reference
Customer Service
Quality
Value
We needed to replace about 15 windows & our back door. The old windows were 25 plus year old uPVC & some Aluminium and they were old & tired; seals & hinges were failing. We researched the market looking for a genuine slimline uPVC product and Sheerwater Glass were the only ones we found in the area. The whole process was smooth from beginning to end. The Salesman was professional, non-pushy and very good at following up queries. The Surveyor was polite & thorough. The work took 2 fitters about 5 days to complete, they were hardworking, pleasant & professional. All in all we are very pleased with how it all went, and with our new Windows.
Which? Trusted Traders Consumer Posted on 02/03/2021 , work completed 22/12/2020
Endorsement Reference - A First Class Company.
Customer Service
Quality
Value
We had 2 Velux windows fitted. We received excellent service from the initial phone call, through to the Sales person, the surveyor and the two installation men. All the staff were very polite. We were kept up to date throughout the whole process and the windows were installed on the date agreed. We were amazed that the fitters had managed to install the windows without any damage to the current paintwork. They were very clean and tidy and respected our house. Overall we are very pleased with the service we received and have no hesitation in recommending this company.
Mr & Mrs Franklin, Endorsement Reference Posted on 21/01/2021 , work completed 10/12/2020
Endorsement reference
Customer Service
Quality
Value
Back door to our garage replaced with a new timber door. Sheerwater called us to arrange a suitable appointment. They confirmed the date, time and the names for the guys who would be completing the work. They also estimated the length of time the work would take. The guys turned up on time and completed the work within the time advised. They were quick, efficient and tidy. We received a follow up call to confirm we were happy with the work and had no issues to report. Very happy with the whole experience.
JK10, Endorsement Reference Posted on 21/01/2021 , work completed 15/12/2020
Endorsement Reference - New Windows & Door
Customer Service
Quality
Value
We needed to replace about 15 windows & our back door. The old windows were 25 plus year old uPVC & some Aluminium and they were old & tired; seals & hinges were failing. We researched the market looking for a genuine slimline uPVC product and Sheerwater Glass were the only ones we found in the area. The whole process was smooth from beginning to end. The Salesman was professional, non-pushy and very good at following up queries. The Surveyor was polite & thorough. The work took 2 fitters about 5 days to complete, they were hardworking, pleasant & professional. All in all we are very pleased with how it all went, and with our new Windows.
R & L, Ashtead, Surrey Posted on 21/01/2021 , work completed 22/12/2020
Endorsement Reference - Great local company
Customer Service
Quality
Value
Had double glazing windows replaced, all contact with the company was personal and kept informed on the progress of my order regularly. Fitting done on the day stated, one small glitch but rectified swiftly
Badyerz, Endorsement Reference Posted on 21/01/2021 , work completed 18/12/2020