Sheerwater Glass Ltd

Recently I contacted this helpful, local business to replace four double-glazed units in my house. The quote was very reasonable. All my telephone communications were with Charis, a friendly and very accommodating adviser, even when I had to revise the date for installation. The technician was prompt with his survey visit and I did not have to wait long before the units were ready. The technician was punctual on both his visits and the units were fitted professionally. My house was left very tidy and he even put back the blind! Thank you to all involved- especially Charis who talked me through the whole process. Would highly recommend!

My experience with this company has not been great. We contacted them to have 5 windows installed and initially, they sent us a quote. As per the initial quote, 2 out of 5 windows were sash windows. We asked them for a specific pattern and they said this would not change the quote compared to the plain sash windows included in the initial quote and we agreed these would be installed They installed instead the 2 plain sash windows, and not those with the pattern we agreed on. When raised the issue, they to downplay the mistake and offered no solution or compensation for the inconvenience caused. Due to this poor communication and management of the issues, I would not recommend them.

We contacted Sheerwater Glass because the multipoint locking mechanism on our Fronr Door was starting to stick in the locked position. Their engineer named Ruslan arrived at the appointed time and diagnosed the problem. He measured the existing locking mechanism and showed me how to overcome the problem, on a temporary basis. A few days later the office contacted me with the price for a new locking mechanism which I accepted. The mechanism was ordered and a couple of weeks later the same engineer came back to fit the part. The lock now works perfectly. Sheerwater Glass did an excellent job, highly recommended by myself.

I have had the pleasure of dealing with Sheerwater Glass over the past 40 years , The supply and fitting of a logia established them as a trusted supplier , the work done to a very high standard and has never given a moments concern over the years . We have had other work done by SG …the supply and fit of Porch Glass and other glass though out the house .. SG has always been our first call , and we have never had cause to doubt the standard of service backed by helpful professional staff . I have been pleased to recommend them on numerous occasions and have always had good feedback . The splendid new showroom in Guildford needs to be seen, it is an honest projection of the firm and I wish them well

Sheerwater Glass is an excellent local company who we have complete trust and faith in. Our front door, installed by Sheerwater 2 years ago, was starting to become difficult to close and open. The Sheerwater engineer was quickly able to identify the problem and fix it within 25 minutes. It seems that the door had dropped slightly and was affecting the locking system. This work was carried out under warranty.

The men who fitted my door arrived on time and were very professional. They did an excellent job and I am very pleased with the new door. I highly recommend this company.

I required some replacement DGUs for some existing windows which in all other respects are in good condition. Sheerwater Glass provided exactly the service I required from the initial site survey, a detailed quotation and final installation. They were very professional in all aspects, particularly the site work which was carried out in a safe and competent manner. They are to be commended, and I will use their services again if/when the need arises.

I had nine blown double glazing units and three window handles replaced. I am completely satisified with the result. The replacement leaded units are identical to the original. The work was done with minimum distrurbance and the place was left very tidy and clean afterwards. From making initial contact with Sheerwater Glass to completion of the work, the team were polite, helpful and always professional. The initial, pre visit, quote was hiigher than the final price which was a very plesant surprise.

Sheerwater Glass constructed new conservatory, replacing old one. Project completed to time and budget . All staff excellent, as were associated builder and electrician. We were kept informed throughout; everyone arrived on time and left things tidy each day. I would recommend them for glazing related home projects.

I had two sets of double glazing replaced by Sheerwater Glass in the past six months. On both occasions, they responded rapidly to my calls and undertook the work on schedule and efficiently. The windows they provided look good and work well.

Two blown double-glazed windows were replaced. The work was carried out very efficiently, on time as planned. Installers were courteous,tidy and hard working; an absolute credit to their employers.

We have just had three sash windows fitted in the bedrooms upstairs at the front of the house. Two were normal width single sash for one bedroom and the third was double width with a large central sash and smaller sash panes either side for the other bedroom. The product and fittings are excellent quality and having discussed the installation with the fitters, Scott and Ben, and watched them at work, it was clear that the quality of the fitting was commensurate with that of the windows. Scott and Ben were a pleasure to have in our home, cleaned up completely at the end and we are very happy with the outcome. The job was completed on time and on budget and we would recommend Sheerwater Glass to others.

I recently had a new front door fitted and cannot fault the service I received from Nic at the showroom, Claire, who kept me informed along the way and the fitting guys, Paul and Damian! I am delighted with the end product and wouldn’t hesitate to use Sheerwater Glass again or recommend them to others! Thank you!

It is no wonder that Sheerwater Glass are one of the oldest and most trusted companies in the Woking area. From the 1st visit by the Estimator who listened to and wholly appreciated what I wanted to achieve, the Surveyor for the more precise measurements etc and the fitters who undertook the works, all were truly superb. On the day of the works I pointed the fitters in the right direction and left them to it. A few hours later it was as though my old rotten door had magically disappeared and a new one had grown in its place. No mess, no bother and their attention to the finishing details was just 1st class. This is not the 1st time that I have used the services of Sheerwater Glass and it will certainly not be the last. Very simply; just good old fashioned service at its very best.

We recently used Sheerwater Glass to replace our front door and right from the start the service was amazing. Not only did Simon interrupt his holidays to ensure our particular wishes were met and answered but he also went to great lengths to find an example of our particular door and glass design for us to view before final order was made. The office kept us informed and gave very clear communication on lead times or delays that arose and the wonderful installation team were both very polite and courteous throughout and made sure the area was clean and tidy upon completion. All in all the service provided by Sheerwater Glass was 5 star throughout the whole process and I wouldn’t hesitate in recommending them to friends and family.

I was very pleased with the whole service from beginning to end, very professional and pleasant. Great support with installing the window as soon as possible and the team who installed were very good and tidy. Thanks so much, will use you again when we are ready to change windows in our next room.

We first used Sheerwater Glass some 40 years ago (patio doors), then again two years ago (back door) and have now used them for a third time to have them replace all our windows. Three 5 star ratings were earned by the whole team. We highly recommend this company and count ourselves lucky to have had Harry and Michael carrying out the installations with Gordon available to answer any queries. They were all very efficient, considerate and left every window looking perfect.

Sheerwater Glass. Absolutely wonderful company, from initial sales to measurement to installation, with good competitive prices. The men who replaced my door were very efficient, polite and professional. The door was replaced without any damage to walls or surrounding brickwork and surrounding floors cleaned when finished. I was then run through what they had done and how to lock and open my new door. Would definitely use this company again and recommend to friends,

We had six windows installed by Sheerwater Glass including two bays. Very impressed by their professionalism from start to finish. The installers were very efficient and tidy. One glazed unit was cracked upon installation but this was sorted out and replaced very quickly.

We had a new front door and patio doors installed. A good experience from the sales through to installation. The fitters were polite and tidy. We would recommend Sheerwater Glass to anyone.

We were impressed with the range of products on offer and the knowledge shown by the company. From start to finish Sheerwater Glass were professional and courteous. We love our new door!

I used Sheerwater Glass twice: several years ago when we did our house renovation and most recently for our garden outbuild. We bought our windows and doors there. I can't compliment this company enough. On both projects, they impressed us. Firstly the people there are amazing - very professional and responsive. I didn't chase them for anything. And they gave us excellent pieces of advice along the way. Mark, Nic, Claire, Chris, Stuart and the rest of the Team, you are incredible! Secondly, the product is of very high quality. Not many companies offer uPVC windows which are almost as sleek as aluminum! And in case you do have any problem (e.g. one of our window keys stopped turning properly), it is very easy to book the aftercare service and at no cost! Last but not least is the price. Of course, we shopped around on both occasions and both times Sheerwater Glass were the best value. And with our most recent project, the company has shown incredible flexibility and customer service. I would definitely recommend Sheerwater Glass and we would use them again and again.

We can highly recommend Sheerwater Glass, our experience with them was straightforward and without issue. There was no pressure or rush to decide on anything. Steve was great in capturing what we wanted and giving us good advice. Paul and Dan who came to fit the windows were exceptional.

The process from start to finish was excellent. From our initial enquiry through to the completion of the job. The job was to replace an existing window with a new Velux window. The work was carried out quickly and efficiently. We are extremely happy with the finished job.

Always rely on sheerwater glass to deliver - never disappointed. Great people to deal with from inquiry to installation.

We contacted the guys at Sheerwater glass looking for some help with a self cleaning shower screen - which sounds odd, however they came up with the goods, understood exactly what I wanted, had the product we needed and came round very promptly to measure up. Shortly thereafter they came back to fetch part of the frame to bond the new glass in and returned soon thereafter with the finished item. Really happy with the results. Sheerwater were highly efficient, very reasonably priced and a pleasure to work with. You get a strong sense of family business values which is rare these days.

I have used this company for installation of windows over fifteen years ago. Two gearboxes now renewed, this were carried out at a reasonable cost. I was kept up to date by Melanie and price agreed by her Manager Phil. Fitters Andy and Daniel carried out the work to a good standard and timely manner. Have recommended this company to two neighbours in the past who have had complete window replacements.

Sheerwater Glass replaced the floor to ceiling windows and doors of our kitchen and living room. We were very happy with the whole procedure from the first visit to the installation which was carried out quickly and with the least inconvenience. We are very pleased with the finish and attention to detail and the chaps who did the installation worked without a break.

Sheerwater fitted a glass splashback in our kitchen. From the initial phone call through arranging dates for quotation and fitting, the level of service and communication was excellent. The fitting itself was done quickly and to a very high standard. Everyone at Sheerwater that we had contact with was courteous and professional. Highly recommended.

We needed an old non-standard D/G panoramic window and surrounding frame and cill replaced. The sales staff were very helpful and professional and the job proceeded like clockwork. Installation was done cleanly, quickly and far less disruption than we expected. Highly recommended.

We are very pleased with our new door. Sheerwater Glass made the whole process easy from start to finish. The tradesman who fitted the door was a pleasure to deal with leaving every clean & tidy on completion. He even checked that we were happy with his work, understood how to operate the locks and gave us advice on how to keep the door looking good. I wouldn't hesitate to recommend this company for any work

Shearwater Glass delivered on time and with no extra cost. The quality of the windows and doors is excellent and the two installers worked hard to ensure that the whole project was completed on time. The team at Shearwater have looked after us very well and I would definitely recommend them

Great service from start to finish. Ordering, supplying and fitting service excellent. Telephone enquiry and progress support excellent. Pleasant friendly personnel who did the installation who were tidy and careful. Great all round experience, will use again.

Great people to deal with. I'm always apprehensive of not being around when my elderly mother needs work on the house and I don't know the folk doing the work. However, with a long-established company like Sheerwater Glass it wasn't a problem. Quick and efficient assessment of the problem, part ordered and fitted a few days later. No fuss, no problems, just downright good service!

Sheerwater Glass experts came and measured up making some very helpful comments at that time. They clearly know their trade and we had used them some years earlier. The designs and plans arrived on time and were correct we signed them off and paid the deposit. The technicians came and completed the installation within a day, everything was properly fitted, working, and demonstrated to me. The technicians were very tidy and cleaned up after each piece of work. I would give them a great recommendation and would most certainly use them again.

Shearwater Glass were extremely efficient from beginning to end. Staff at Head Office kept us informed throughout. The 2 guys that installed the patio doors were on time, very tidy & completed work to a high standard. Have used Sheerwater Glass before & wouldn't hesitate to do so again.

Work carried out on time and as scheduled. Fitting was very efficient will little disruption, very pleased with the result.

I was in hospital the day the windows were installed leaving a relative in lieu. She was impressed with the work which was quite involved removing 3 large old windows and secondary double glazing on the first floor. Upon my return I was thrilled with the new windows and how clean and tidy it was. Cannot fault workmanship.

We have just had five new aluminium windows fitted - the fitters were great and the product good, backed up by friendly, non-pushy sales staff and an efficient and pleasant back office. They are in addition to our recent back door also from Sheerwater and we will definitely use them again when needed.

From the first exploratory visit to the final installation of my new porch, I was kept fully informed and options were explored. The final installation was completed ahead of schedule. The fitting team Stef and Andy left no mess and did a super job. Claire, in the office, was charming. I particularly liked the fact that the final payment was not expected until after the completion of the installation.

Sheerwater Glass are efficient, professional and friendly. Kallum and Damien did the job in record time, working carefully and in a focussed way all day.