Silkflow Ltd (Water Softener Specialists)

Richard came today and replaced my water softener. He worked very efficiently and made sure the system was working properly. He also resolved another problem. He explained how the softener worked, I am very pleased with the service provided.

I was very impressed with the service Richard/Silkflow gave when having a new water softener installed. I initially called to ask some questions about the softeners they sell/install, and Richard answered all my questions and was quick to give me a price. I received a text message the day before the installation date, with a time window that Richard would come which I appreciated and he arrived on time. The install looks clean, is working fully and Richard also explained how to fill the unit, when and how the machine may behave differently to my previous softener (first time using a non-electric softener that takes blocks rather than tablet). Silkflow - Thanks for the personable service! It's too common now to have to fill in a webform where someone may or may not get back to you!

Installation of new water softener was completed promptly, with minimum mess and lots of helpful advice.

Richard was very honest and competent advising the water softener did not need replacement and advised how to deal with the issues arising. Would strongly recommend him for such work

I called Silkflow after not being able to get a call back from another provider. They answered first time, set up a site assessment quickly. Everything was clear and well set out on the quote. They just completed the fitting today, clean and tidy, all explained and a reasonable price. Happy customer.

A very professional, informative and helpful response was given by everyone I dealt with at Silkflow, especially Richard who removed an old water softener and replaced with a new one, taking time to answer any questions I had. The job was done very efficiently and the water softener is working perfectly. I am very pleased that I chose Silkflow.

I was looking for a Company who could supply and install a Hague water softener for me. I came across Silkflow online and I contacted them. I'm so glad I did. Richard was able to do the install a few days later and has done a really professional job. Some of the pipework used for my previous water softener needed to be replaced to accommodate the Hague. This was in rather a confined space but Richard managed with no trouble at all and it is a very neat and tidy job. Highly Recommended

Excellent work carried out very carefully and tidily with a minimum of fuss. We would definitely recommend this company.

Speedy response to my initial enquiry followed up with a home visit at my convenience. Offered options according to our requirements for the products available and for different budgets, very friendly, knowledgeable and informative advice. Water softener has been installed today with no fuss and minimal disruption. Very happy and have no hesitation in recommending this company.

My old water softener was playing up so based on Which reviews, I contacted Silkflow Ltd. What a result! From the first phone call with Sharon, I could tell I was in good hands. The engineer Richard called out to see what was what and explained clearly the situation with my old water softener and what my options were. At no time did I feel I was being pressured into a new water softener but I felt very reassured I was making the right choice. The removal of the old softener and the installation of the new was seamless and Richard is an amazingly tidy worker. Nobody likes spending money if they don’t have to but I feel very reassured I have a great new product, professionally installed and the backup of a company I feel very happy dealing with. I highly recommend Silkflow Ltd and I SHALL recommend them to anyone who asks.