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Silkflow Ltd (Water Softener Specialists)

4.9

339 Reviews

Opening Hours
Today - 08:00–20:00
  • Monday 08:00–20:00
  • Tuesday 08:00–20:00
  • Wednesday 08:00–20:00
  • Thursday 08:00–20:00
  • Friday 08:00–20:00
  • Saturday 08:00–20:00
  • Sunday - Closed

About

Silkflow Water Softeners was established in 1987.

We are Independent Water Treatment Specialists and carry out all installations and maintenance of water softeners and drinking water filteration systems.

We can supply a wide range of water softeners including non electric block salt softeners and electric timed and metered water softeners so we can advise you on the right softener for your specific requirements.

We supply and deliver block salt, tablet salt, and granular salt.

We can supply and fit a wide range of filter cartridges and taps for drinking water systems.

When you contact Silkflow Water Softeners you will speak to either Sharon or Richard.

Richard carries out all the installations,repairs and servicing and he will also deliver your salt.

We cover all areas of Bucks,Berks,Herts and Oxon.

What we do

  • Plumbers

    • Water softener installation and maintenance
  • Water softener installation and maintenance

  • More Services

    • water filteration
    • salt deliveries
    • water softeners

Customer reviews

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4.9
339 reviews
Customer Service
5.0
Quality
4.9
Value
4.8
Sort by
Friendly, personable and punctual service!
Customer Service
Quality
Value
I was very impressed with the service Richard/Silkflow gave when having a new water softener installed. I initially called to ask some questions about the softeners they sell/install, and Richard answered all my questions and was quick to give me a price. I received a text message the day before the installation date, with a time window that Richard would come which I appreciated and he arrived on time. The install looks clean, is working fully and Richard also explained how to fill the unit, when and how the machine may behave differently to my previous softener (first time using a non-electric softener that takes blocks rather than tablet). Silkflow - Thanks for the personable service! It's too common now to have to fill in a webform where someone may or may not get back to you!
Customer in Buckinghamshire Posted on 13/09/2024 , work completed 12/09/2024
Prompt efficient and helpful
Customer Service
Quality
Value
Installation of new water softener was completed promptly, with minimum mess and lots of helpful advice.
Customer in Berkshire Posted on 17/08/2024 , work completed 16/08/2024
Highly recommended
Customer Service
Quality
Value
Richard was very honest and competent advising the water softener did not need replacement and advised how to deal with the issues arising. Would strongly recommend him for such work
Customer in Buckinghamshire Posted on 30/07/2024 , work completed 10/06/2024
Great service
Customer Service
Quality
Value
I called Silkflow after not being able to get a call back from another provider. They answered first time, set up a site assessment quickly. Everything was clear and well set out on the quote. They just completed the fitting today, clean and tidy, all explained and a reasonable price. Happy customer.
Customer in Buckinghamshire Posted on 20/05/2024 , work completed 20/05/2024
Water softener installation
Customer Service
Quality
Value
A very professional, informative and helpful response was given by everyone I dealt with at Silkflow, especially Richard who removed an old water softener and replaced with a new one, taking time to answer any questions I had. The job was done very efficiently and the water softener is working perfectly. I am very pleased that I chose Silkflow.
Customer in Buckinghamshire Posted on 10/04/2024 , work completed 03/04/2024
Neat Installation
Customer Service
Quality
Value
I was looking for a Company who could supply and install a Hague water softener for me. I came across Silkflow online and I contacted them. I'm so glad I did. Richard was able to do the install a few days later and has done a really professional job. Some of the pipework used for my previous water softener needed to be replaced to accommodate the Hague. This was in rather a confined space but Richard managed with no trouble at all and it is a very neat and tidy job. Highly Recommended
Customer in Central Bedfordshire Posted on 01/04/2024 , work completed 22/03/2024
Fitting replacement water softener
Customer Service
Quality
Value
Excellent work carried out very carefully and tidily with a minimum of fuss. We would definitely recommend this company.
Customer in Buckinghamshire Posted on 31/01/2024 , work completed 31/01/2024
Professional, friendly & expert
Customer Service
Quality
Value
Speedy response to my initial enquiry followed up with a home visit at my convenience. Offered options according to our requirements for the products available and for different budgets, very friendly, knowledgeable and informative advice. Water softener has been installed today with no fuss and minimal disruption. Very happy and have no hesitation in recommending this company.
Customer in Buckinghamshire Posted on 21/12/2023 , work completed 21/12/2023
Tip top service
Customer Service
Quality
Value
My old water softener was playing up so based on Which reviews, I contacted Silkflow Ltd. What a result! From the first phone call with Sharon, I could tell I was in good hands. The engineer Richard called out to see what was what and explained clearly the situation with my old water softener and what my options were. At no time did I feel I was being pressured into a new water softener but I felt very reassured I was making the right choice. The removal of the old softener and the installation of the new was seamless and Richard is an amazingly tidy worker. Nobody likes spending money if they don’t have to but I feel very reassured I have a great new product, professionally installed and the backup of a company I feel very happy dealing with. I highly recommend Silkflow Ltd and I SHALL recommend them to anyone who asks.
Customer in Buckinghamshire Posted on 24/10/2023 , work completed 19/10/2023
Knowledgeable with heaps of experience
Richard is very knowledgable with heaps of experience. The Infinity T4 water softener, water filter, new tap and associated pipework were all fitted neatly and professionally for a reasonable price. I wasn't surprised with the workmanship as Richard fills you with confidence. I had a question a few days after installation and Richard was happy to take my call and give helpful advice. The water softener itself works brilliantly and really makes a noticeable difference to the hard water feeding the house, very pleased I got it fitted. I would highly recommend Richard and the softener.
Customer in Buckinghamshire Posted on 22/10/2023 (Reviewer did not use service)