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Silkflow Ltd (Water Softener Specialists)
Opening Hours
Today - 08:00–20:00
- Monday 08:00–20:00
- Tuesday 08:00–20:00
- Wednesday 08:00–20:00
- Thursday 08:00–20:00
- Friday 08:00–20:00
- Saturday 08:00–20:00
- Sunday - Closed
About
Silkflow Water Softeners was established in 1987.
We are Independent Water Treatment Specialists and carry out all installations and maintenance of water softeners and drinking water filteration systems.
We can supply a wide range of water softeners including non electric block salt softeners and electric timed and metered water softeners so we can advise you on the right softener for your specific requirements.
We supply and deliver block salt, tablet salt, and granular salt.
We can supply and fit a wide range of filter cartridges and taps for drinking water systems.
When you contact Silkflow Water Softeners you will speak to either Sharon or Richard.
Richard carries out all the installations,repairs and servicing and he will also deliver your salt.
We cover all areas of Bucks,Berks,Herts and Oxon.
What we do
Plumbers
- Water softener installation and maintenance
Water softener installation and maintenance
More Services
- water filteration
- salt deliveries
- water softeners
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
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100% of the reviews we publish have been through our stringent moderation process.
4.9
353 reviews
Recommended
Recommended
by 100% of customers
Sort by
Installation of a water softener.
Customer Service
Quality
Value
Very quick and efficient service, no hard sell but professional advice and same day installation. Good customer service and helpful tidy installation of water softener.
Susan, Buckinghamshire
, work completed
Recommended
Installation of a Hague water softener
Customer Service
Quality
Value
A first class job. Would recommend on all counts, pleasant manner, efficient workers, delivered what he said and to budget.
Moira, Buckinghamshire
, work completed
Recommended
Installation of a water softener
Customer Service
Quality
Value
Contacted Silk flow following recommendation on Facebook. Our query was responded to very quickly and our appointment was made to cover and look at our water softener. The engineer turned up on time & was very helpful in giving us information & helping to choose a new softener. He placed the order while still with us and arranged a follow up appointment to fit it. Phoned us to update our delivery. Fitting was carried out as arranged. Very helpful & friendly. Couldn't fault service.
Pat, Buckinghamshire
, work completed
Recommended
Installation of a water softener.
Customer Service
Quality
Value
Very good turned up when they said they would. Worked well. Cleaned up left room tidy.
Christine, Middlesex
, work completed
Recommended
Installation of a Water Softener
Customer Service
Quality
Value
Excellent, neat job. Reliable, nice to deal with.
Mark, Buckinghamshire
, work completed
Recommended
Installation of a water softener
Customer Service
Quality
Value
Helpfulness, honesty, courtesy, above all quality of work 100 percent every time.
Which? Trusted Traders Consumer
, work completed
Recommended
Water Softener Installation
Customer Service
Quality
Value
This family-run company was recommended by a friend and was happy to provide an obligation-freee quotation. The plumber turned up on time for both the assessment visit and the subsequent fitting. I was confident throughout that he knew what he was doing and he proved communicative. The job took about two hours, there was minimal mess and full instructions were provided afterwards. The price was competitive and we were perfectly happy with the work done. Very happy with our modern new softener, which should be cheaper to run and much easier to load than our previous tablet salt electricity-powered machine. He also serviced our water filter while he was here and we will in future take advantage of his keenly priced salt blocks.
Customer in Buckinghamshire
, work completed
Recommended
Installation of a water softener
Customer Service
Quality
Value
Silk flow is a small business. They replaced my water softener, provided excellent customer service from the time of booking the appointment to the actual replacement. They also delivered salt what is also important they come when they said and if they needed to cancel they contact you. I also like the fact you can talk to them on the phone easily.
Ian, London
, work completed
Recommended
Installation of a water softener
Customer Service
Quality
Value
Excellent service. They replaced our water softener. It needed extra work on the water tank but maintained the quote.
Timothy, Berkshire
, work completed
Recommended
Water softener and 3 way tap with filter installation
Customer Service
Quality
Value
We had received a sales pitch from one of the large UK water softener installers and received a large quote in the process. We wanted to get a quote from a local installer and found Silkflow. They were very responsive to our request and we found Richard really helpful with information and advice on the installation. His quote was 15% cheaper than the original quote we had received. What we liked the most was that he was very accommodating with our request to put the softener unit into a corner cupboard to save space. He was on time, very tidy and we are very happy with the end result.
Customer in Buckinghamshire
, work completed
Recommended
Installation of a water softener
Customer Service
Quality
Value
Quick to respond and diagnose issue. Fitted us in as we had only a small window & availability before we went on holiday. Highly recommended.
Shelagh, Berkshire
, work completed
Recommended
Great service - thank you!
Customer Service
Quality
Value
Silkflow were recommended to us, and we are very pleased we used them. Easy to work with, on time, good quote, neat and tidy work. Very happy customer.
Customer in Buckinghamshire
, work completed
Recommended
Silkflow new softener fitted 28 May
Customer Service
Quality
Value
Richard was very respectful of our home particularly remembering government social distance guidelines. he was helpful over email during pandemic when he could not visit. Price was as quoted and it took just about 2 hours. I would have no hesitation in recommending silkflow. Very professional, clean, tidy and respectful of our home.
Customer in Buckinghamshire
, work completed
Recommended
Great service
Customer Service
Quality
Value
Water softener sprung serious leak. Richard came same day. Gave appropriate advice on replacement which has now been fitted. Very good service indeed.
Customer in Buckinghamshire
, work completed
Recommended
Faultless service
Customer Service
Quality
Value
We had an old, inadequate water softening system. Richard came and gave us the options on replacing it. He then returned to fit the system. We received an email the day before on when to expect him and he arrived bang on time. His experienced and knowledgable service gave us great confidence and his workmanship was very professional. We're delighted with our new system.
Customer in Buckinghamshire
, work completed
Recommended
Prompt Efficient Service.
Customer Service
Quality
Value
Breakdown of Water Softener - 8+ years old - handled quickly and efficiently. Problem identified. Appliance needed replacement. Fully explained, options are given - new or repair -and acceptable quote on price for a new appliance provided. Work done quickly, the area around the "site" protected and all left clean and tidy. A job well done.
Colin in Reading
, work completed
Recommended
Great Job!
Customer Service
Quality
Value
A slightly trickier water softener installation than usual, however Richard did a fantastic job. Really neat and tidy work! Would definitely recommend.
Customer in Windsor and Maidenhead
, work completed
Recommended
Great installation!
Customer Service
Quality
Value
Richard quoted to install water softener and quoted and gave installation date on this visit. He arrived promptly, used protective sheets and followed Covid guidelines. He encountered an unforeseen problem with the water feed to the fridge but overcame this and there was no additional cost for the extra work. Once finished, he tidied up and explained the operation of the softener well. All in all, a great job.
Sue in Buckinghamshire
, work completed
Recommended
Great Installation!
Customer Service
Quality
Value
Richard quoted to install water softener and gave installation date on this visit. He arrived promptly, used protected sheets and followed Covid guidelines. He encountered an unforeseen problem with the water feed to the fridge but overcame this and there was no additional cost for the extra work. Once finished, he tidied up and explained the operation of the softener well. All in all, a great job.
Sue, Buckinghamshire
, work completed
Recommended
Installation of Water Softener
Customer Service
Quality
Value
We contacted Richard on recommendation, to install a water softener whilst also providing hard water for the kitchen. He carried out a site visit promptly and gave an estimate that evening, which was accepted and a date fixed. The work was carried out entirely satisfactorily and when Richard identified a problem to provide outdoor hard water, he resolved that issue all within original estimate. Richard provided full information on the installation, was prompt, efficient, pleasant and worked tidily and cleanly and gave full details of aftercare and provision of consumables. In conclusion, we would have no hesitation in recommending Richard and Silkflow.
Customer in Buckinghamshire
, work completed
Recommended
New water softener installation
Customer Service
Quality
Value
Richard was recommended to us when our old softener broke down. He came to see us the very next day having been given a date of over 3 weeks later by the company who originally installed it. We had a new softener installed 9 days later. All carried out quickly and efficiently. We will happily recommend Silkflow in the future.
Customer in Buckinghamshire
, work completed
Recommended
Painless installation of Softened water
Customer Service
Quality
Value
Richard was very efficient in giving the original estimate which he did whilst here. The installation was done 2 weeks later. Drinking water in the kitchen required a change of tap and a filter unit under the kitchen sink. The work was carried out with the least disruption. I would not fail to recommend Silkflow, who was recommended to me by a friend.
Customer in Hertfordshire
, work completed
Recommended
Replacement Water Softener
Customer Service
Quality
Value
Silkflow has fitted water softeners for other members of the family so came highly recommended. I called for a quote, received a verbal quote & made the booking for the following week. Sharon text before to remind me of the appointment & check the house was covid safe etc. Richard arrived on time, courteous & explained that I would need some new valves & advised of cost. Richard is extremely professional & clean in his working. I wouldn't hesitate to recommend Silkflow to others.
Customer in Buckinghamshire
, work completed
Recommended
Efficient installation
Customer Service
Quality
Value
Installation done quickly and without fuss, at the appointed time. I can feel the difference the softener makes as handwashing now needs less soap!
Philip in Buckinghamshire
, work completed
Recommended
Competent and responsive
Customer Service
Quality
Value
Richard of Silkflow Ltd installed a new water softener for us. The service provided by this company was very satisfactory: Prompt communication, good information, rapid response and visit, competent installation of a superior water softener model
Customer in Oxfordshire
, work completed
Recommended