Silkflow Ltd (Water Softener Specialists)

Chosen based on reviews, prompt response to queries and initial visit. Good advice, practical and realistic pricing. Short time to installation (10 days), efficient installation and it's working well. Recommended.

Richard was very pleasant to deal with - clear, friendly and professional. The job was done well and the area left very tidy afterwards. Would recommend.

We were forced to retrofit a water softener into our newly fitted kitchen after falling for the sales hype of Halcyan Water Conditioners. Huge mistake on our part because unlike a water softener, the water conditioner did not prevent the build-up of limescale on difficult to access areas such the underside of popup sink plugs. We also found the Halcyan water conditioner shortened the service interval of our Quooker boiling water tap significantly (from circa 2 years to just 6 months!) because the build up of limescale that accumulated at the bottom of the tank blocked the filter and delivery pipe! Also, it appeared to do nothing in terms of reducing water hardness. Richard was able to schedule the installation within a week or so of visiting us. The unit is easy to is easy to access, making the replacement of the salt blocks an easy task. The pipework is neatly laid out, minimising the loss of cupboard space. Good choice - unlike the Halcyan which has been removed!

A welcome, straightforward transaction to replace a 20 year old water softener that was no longer working. An initial call identified the issue and a couple of suitable replacement softeners were recommended. We made our choice and a couple of weeks later the new one was fitted. A week on from that, we are now noticing much better water in both of our bathrooms. We appreciated the 'no drama' and straightforward approach to the problem we had in an area of very hard water.

We contacted Richard on recommendation, to install a water softener whilst also providing hard water for the kitchen. He carried out a site visit promptly and gave an estimate that evening, which was accepted and a date fixed. The work was carried out entirely satisfactorily and when Richard identified a problem to provide outdoor hard water, he resolved that issue all within original estimate. Richard provided full information on the installation, was prompt, efficient, pleasant and worked tidily and cleanly and gave full details of aftercare and provision of consumables. In conclusion, we would have no hesitation in recommending Richard and Silkflow.

Richard of Silkflow Ltd installed a new water softener for us. The service provided by this company was very satisfactory: Prompt communication, good information, rapid response and visit, competent installation of a superior water softener model