Silkflow Ltd (Water Softener Specialists)

Richard is very knowledgable with heaps of experience. The Infinity T4 water softener, water filter, new tap and associated pipework were all fitted neatly and professionally for a reasonable price. I wasn't surprised with the workmanship as Richard fills you with confidence. I had a question a few days after installation and Richard was happy to take my call and give helpful advice. The water softener itself works brilliantly and really makes a noticeable difference to the hard water feeding the house, very pleased I got it fitted. I would highly recommend Richard and the softener.

My old water softener was playing up so based on Which reviews, I contacted Silkflow Ltd. What a result! From the first phone call with Sharon, I could tell I was in good hands. The engineer Richard called out to see what was what and explained clearly the situation with my old water softener and what my options were. At no time did I feel I was being pressured into a new water softener but I felt very reassured I was making the right choice. The removal of the old softener and the installation of the new was seamless and Richard is an amazingly tidy worker. Nobody likes spending money if they don’t have to but I feel very reassured I have a great new product, professionally installed and the backup of a company I feel very happy dealing with. I highly recommend Silkflow Ltd and I SHALL recommend them to anyone who asks.

A very professional, informative and helpful response was given by everyone I dealt with at Silkflow, especially Richard who removed an old water softener and replaced with a new one, taking time to answer any questions I had. The job was done very efficiently and the water softener is working perfectly. I am very pleased that I chose Silkflow.

Installation of new water softener was completed promptly, with minimum mess and lots of helpful advice.

Silkflow installed a new water softener after the old one, also installed by Silkflow, had stopped working after 10 years' good service. Installation was done promptly and professionally and the features of the new softener explained clearly. I have no reservations at all in recommending Silkflow for water softener installation and servicing.

Richard arrived on time, installed our water softener and was at all times neat and tidy. A skilled plumber, he added the necessary pipework with consummate ease, and with his calm and pleasant manner explained all we needed to know to operate the device.

Richard fitted my water softener there was some pipe work which took time but this was not made out to be any problem.I was not able to be there all the time and unfortunately Richard had gone when I returned so was not able to thank him.Everything was left very neat and tidy no mess and am very pleased with neat softener.The whole process from initial contact to sight visit and installation was painless. The final bill was as per estimate no hidden costs. Would thoroughly recommend them.

We made an enquiry about fitting a water softener and what our options might be. The response offering to come out and see our property and explain options came very quickly, and we were able to set up an appointment promptly. At the appointment, the whole process was explained very clearly, including how it would be fitted, where and what it would do, as well as ongoing salt costs and a full quote for installation. We were able to arrange fitting very swiftly, got a text the night before reminding us and stating the time of arrival (which was spot on- no hanging around waiting). And the fitting was straightforward and completed in less than 3 hours. Everything was left neat and tidy, no mess. And we had a clear explanation about salt replenishment and how to order, how to deal with any problems, etc. They also offer a salt delivery service, which was also explained. Very professional, prompt, and hassle-free service. Highly recommend.