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Silkflow Ltd (Water Softener Specialists)

4.9

353 Reviews

Opening Hours
Today - 08:00–20:00
  • Monday 08:00–20:00
  • Tuesday 08:00–20:00
  • Wednesday 08:00–20:00
  • Thursday 08:00–20:00
  • Friday 08:00–20:00
  • Saturday 08:00–20:00
  • Sunday - Closed

About

Silkflow Water Softeners was established in 1987.

We are Independent Water Treatment Specialists and carry out all installations and maintenance of water softeners and drinking water filteration systems.

We can supply a wide range of water softeners including non electric block salt softeners and electric timed and metered water softeners so we can advise you on the right softener for your specific requirements.

We supply and deliver block salt, tablet salt, and granular salt.

We can supply and fit a wide range of filter cartridges and taps for drinking water systems.

When you contact Silkflow Water Softeners you will speak to either Sharon or Richard.

Richard carries out all the installations,repairs and servicing and he will also deliver your salt.

We cover all areas of Bucks,Berks,Herts and Oxon.

What we do

  • Plumbers

    • Water softener installation and maintenance
  • Water softener installation and maintenance

  • More Services

    • water filteration
    • salt deliveries
    • water softeners

Customer reviews

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4.9
353 reviews
Customer Service
5.0
Quality
4.9
Value
4.8
Sort by
Installation of a Hague water softener
Customer Service
Quality
Value
Installation of Silkflow Water Softener and all pipework, completed on date specified and on time, neatly presented/professional manner. Explained each step as he proceeded, very helpful with replacement of cold water stopcock & blocked sink overflow. Friendly manner, explained clearly aftercare services and how machine operated. Kept work tools tidy, cleared up quickly, swept & brushed up drilling debris. Overall very good service, would not hesitate to recommend.
A, Berkshire Posted on 30/07/2019 , work completed 30/07/2019
Water softener and 3 way tap with filter installation
Customer Service
Quality
Value
We had received a sales pitch from one of the large UK water softener installers and received a large quote in the process. We wanted to get a quote from a local installer and found Silkflow. They were very responsive to our request and we found Richard really helpful with information and advice on the installation. His quote was 15% cheaper than the original quote we had received. What we liked the most was that he was very accommodating with our request to put the softener unit into a corner cupboard to save space. He was on time, very tidy and we are very happy with the end result.
Customer in Buckinghamshire Posted on 23/02/2020 , work completed 20/02/2020
Painless installation of Softened water
Customer Service
Quality
Value
Richard was very efficient in giving the original estimate which he did whilst here. The installation was done 2 weeks later. Drinking water in the kitchen required a change of tap and a filter unit under the kitchen sink. The work was carried out with the least disruption. I would not fail to recommend Silkflow, who was recommended to me by a friend.
Customer in Hertfordshire Posted on 10/12/2020 , work completed 09/12/2020
Excellent Service
Customer Service
Quality
Value
Just had a water softener installed by Richard and Silkflow and would highly recommend !! From start to finish Richard went through various options, recommendations and listened to our needs as our little one has eczema and we live in a very hard water area. Once we gave the go ahead they communicated on installation dates and times and gave us a reminder the day before. On installation day Richard worked in a tidy and polite way that would not inconvenience us with the little one. I would like to thank Richard/Silkflow and would definitely recommend to any one thinking of having a water softener installed.
Customer in Buckinghamshire Posted on 15/02/2022 , work completed 15/02/2022
Installing water softner.
Customer Service
Quality
Value
Richard from Silkflow did a very good job of installing my water softener, he had to alter some pipework so that it fitted in nice and neat, overall he did a great job and was very professional in his work. Thank you Richard you did a great job.
Customer in Berkshire Posted on 03/05/2022 , work completed 03/05/2022
Excellent service from a very professional business
Customer Service
Quality
Value
Richard has just fitted a water softener for us and we had confidence from start to finish. It was very easy to arrange an appointment for the survey and quotation. Our plumbing is a bit complex and meant we needed someone who really understood what they were going to need to do. Richard explained his plan very carefully and it was clear to us that he would be the right person to do the job. The quote was competitive and timescales were honoured. On the day of fitting, he arrived on time and was a pleasure to deal with. Explained everything to us carefully. I am at risk from covid and he was also very considerate around that, taking a lat flow test before attending. Thoroughly recommended.
Customer in Greater London Posted on 30/03/2022 , work completed 30/03/2022
Installation of Water Softener
Customer Service
Quality
Value
The work involved the replacement of a dated supply pipe to the property, re-plumbing within a dated property and installation of the softener. All work was carried out to a very high standard by experienced contractors. I appreciated the care they took to explain their work, their consideration for the age of the property and their willingness to discuss decisions with me. I am delighted with the final product. The company was outstanding because they gave excellent advice in line with the challenges of the property, adjusted their work in sympathy with our needs and the work area. They were courteous, gave us an excellent and well explained quotation and carried out work on time and as quoted.
Customer in Buckinghamshire Posted on 01/04/2022 , work completed 31/03/2022
Highly recommended
Customer Service
Quality
Value
Excellent company. Great communication, quick quotation and installation by very knowledgeable and personable engineer. New water softener looks much neater than the old one and already noticing the difference in the dishwasher.
Customer in Buckinghamshire Posted on 06/09/2023 , work completed 05/09/2023
Neat Installation
Customer Service
Quality
Value
I was looking for a Company who could supply and install a Hague water softener for me. I came across Silkflow online and I contacted them. I'm so glad I did. Richard was able to do the install a few days later and has done a really professional job. Some of the pipework used for my previous water softener needed to be replaced to accommodate the Hague. This was in rather a confined space but Richard managed with no trouble at all and it is a very neat and tidy job. Highly Recommended
Customer in Central Bedfordshire Posted on 01/04/2024 , work completed 22/03/2024
Excellent Service
Customer Service
Quality
Value
I contacted Silkflow a couple of weeks ago when our existing water softener failed. They were able to send someone around within a few days to access the problem and make recommendations. it was agreed that a replacement was required and the various options were presented and discussed in a very understandable way. A replacement was ordered and a date set for the work to be done. On the day the old softener was removed and the new fitted without any problem and in a clean and tidy way. Overall, an excellent job of work.
Customer in Buckinghamshire Posted on 13/02/2025 , work completed 13/02/2025
Highly Recommended
Customer Service
Quality
Value
Richard installed a water softener diligently and professionally. He arrived on time, was respectful of our property, fully explained what he had done and how the system operated etc. I would have no hesitation in recommending Silkflow.
Customer in Oxfordshire Posted on 22/11/2022 , work completed 27/10/2022
Highly recommended
Customer Service
Quality
Value
Richard was very honest and competent advising the water softener did not need replacement and advised how to deal with the issues arising. Would strongly recommend him for such work
Customer in Buckinghamshire Posted on 30/07/2024 , work completed 10/06/2024
Installation block salt softener, filter and tap
Customer Service
Quality
Value
Spoke to Richard, the owner and fitter at Silkflow, for a quote for a new water softener, filter and tap. He visited that evening to inspect the current installation and to then make suggestions. Having made my choice, Richard was back in less than 2 weeks to carry out the work. I was very pleased with his suggested improvements, the quality of the work, his neatness doing the jobs, and the new softener, filter and tap. The new kit was keenly priced, and the installation costs were very reasonable. The final price paid was as quoted. Richard is also polite and courteous and provides an excellent service. I thoroughly recommend Silkflow.
PeterC Posted on 15/03/2015 , work completed 15/03/2015
Installation of a water softener.
Customer Service
Quality
Value
Returned our phone call. Made appointment. Arrived on time. Very efficient. Installed new water softener as old one couldn't be saved. Very friendly.
Helen, Buckinghamshire Posted on 26/11/2014 , work completed 26/11/2014
Customer Service
Quality
Value
Excellent service, very punctual & professional service from Silkflow. Explained everything that I should be aware of and addressed all the questions I had with installation of the water softener. Happy to recommend to my friends.
Raj, Middlesex Posted on 15/08/2014 , work completed 15/08/2014
Professional service
Customer Service
Quality
Value
This was the fourth plumber I have had need of in four months. Far and away the best. No hesitation in using again and recommending
Peter, Buckinghamshire Posted on 03/10/2014 , work completed 03/10/2014
Installation of water softener & filter.
Customer Service
Quality
Value
Prompt call-back. Installation completed within one week. Price quote competitive. Polite, courteous & very tidy service. Work completed to very high standard. Would have no hesitation to recommend.
Lisa, Buckinghamshire Posted on 16/01/2015 , work completed 16/01/2015
Satisfactory in every way
Customer Service
Quality
Value
Prompt, courteous and helpful. Patient instruction
John, Buckinghamshire Posted on 08/09/2014 , work completed 08/09/2014
Water Softener Fitted
Customer Service
Quality
Value
Prompt, reliable, clean & efficient. Our water softener & filter were fitted at a convenient time, there was significant changes required to our existing plumbing, but all work was carried out under the agreed price & all mess & waste was cleaned away. Very happy customer!
James, Buckinghamshire Posted on 29/08/2014 , work completed 29/08/2014
Shining example for tradespeople
Customer Service
Quality
Value
Richard was prompt, professional & did exactly what he said without any hidden costs. Richard was working in difficult weather conditions & within a cramped old house but did not complain. Richard event went outside the box fixing a few additional complications as they rose without complaining or charging extra. Great trader.
Richard, Buckinghamshire Posted on 26/08/2014 , work completed 26/08/2014
Installation of a water softener
Customer Service
Quality
Value
Excellent - good clean installation. On time, knowledgeable - I await the results. Would certainly recommend Richard of Silkflow to others.
Richard, Buckinghamshire Posted on 18/03/2015 , work completed 18/03/2015
Installation of a water softener
Customer Service
Quality
Value
Very punctual and prompt in response to installation request. Good advice pre-sale, without pressure or bias. The unit was installed quickly and efficiently with no "extras" on the bill, even though extra salt and piping were supplied.
Peter, Buckinghamshire Posted on 25/06/2015 , work completed 25/06/2015
Installation of a water softener.
Customer Service
Quality
Value
First class, efficient service and workmanship. Could not have wished for better.
Ray, Buckinghamshire Posted on 10/07/2015 , work completed 10/07/2015
Installation of a water softener.
Customer Service
Quality
Value
Trader arrived on time as promised. He was tidy and efficient with his work. He explained how to work the finished product. He provided his contact details should we have any further questions. He was polite and professional. I would recommend.
Carolyn, Buckinghamshire Posted on 25/09/2015 , work completed 25/09/2015
Installation of a water softener
Customer Service
Quality
Value
Would definitely recommend. Good value, quality & very reliable.
Lucy, Buckinghamshire Posted on 30/03/2016 , work completed 30/03/2016