/
Endorsed by Which?
Silkflow Ltd (Water Softener Specialists)
Opening Hours
Today - 08:00–20:00
- Monday 08:00–20:00
- Tuesday 08:00–20:00
- Wednesday 08:00–20:00
- Thursday 08:00–20:00
- Friday 08:00–20:00
- Saturday 08:00–20:00
- Sunday - Closed
About
Silkflow Water Softeners was established in 1987.
We are Independent Water Treatment Specialists and carry out all installations and maintenance of water softeners and drinking water filteration systems.
We can supply a wide range of water softeners including non electric block salt softeners and electric timed and metered water softeners so we can advise you on the right softener for your specific requirements.
We supply and deliver block salt, tablet salt, and granular salt.
We can supply and fit a wide range of filter cartridges and taps for drinking water systems.
When you contact Silkflow Water Softeners you will speak to either Sharon or Richard.
Richard carries out all the installations,repairs and servicing and he will also deliver your salt.
We cover all areas of Bucks,Berks,Herts and Oxon.
What we do
Plumbers
- Water softener installation and maintenance
Water softener installation and maintenance
More Services
- water filteration
- salt deliveries
- water softeners
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
How can we be so sure?
100% of the reviews we publish have been through our stringent moderation process.
4.9
353 reviews
Recommended
Recommended
by 100% of customers
Sort by
My review
Customer Service
Quality
Value
Installation of a water softener.
Sue, Buckinghamshire
, work completed
Recommended
Installation of a water softener.
Customer Service
Quality
Value
I have no hesitation in recommending Silkflow. Richard assessed my needs and advised which water softener would be best. He arrived on time and fitted, tested and then went through instructions of how to use thoroughly with me. Excellent service.
Helen, Berkshire
, work completed
Recommended
Good experience of first water softener installation
Customer Service
Quality
Value
Really pleased with the water softener. I didn't know much about softeners and felt looked after by Richard from initial contact to installation and beyond!
Customer in Buckinghamshire
, work completed
Recommended
Installation of a Hague water softener
Customer Service
Quality
Value
A first class job. Would recommend on all counts, pleasant manner, efficient workers, delivered what he said and to budget.
Moira, Buckinghamshire
, work completed
Recommended
Great service - thank you!
Customer Service
Quality
Value
Silkflow were recommended to us, and we are very pleased we used them. Easy to work with, on time, good quote, neat and tidy work. Very happy customer.
Customer in Buckinghamshire
, work completed
Recommended
Great Installation!
Customer Service
Quality
Value
Richard quoted to install water softener and gave installation date on this visit. He arrived promptly, used protected sheets and followed Covid guidelines. He encountered an unforeseen problem with the water feed to the fridge but overcame this and there was no additional cost for the extra work. Once finished, he tidied up and explained the operation of the softener well. All in all, a great job.
Sue, Buckinghamshire
, work completed
Recommended
Excellent Service
Customer Service
Quality
Value
Richard came and quoted to install a new water softener. He came to visit us to look at our current plumbing and advised us on options. We received a reasonable quote. Excellent communication with Sharon at their office. The work was carried out meticulously and according to the quote. We are very happy with our softener and the entire installation process. Very professional and highly recommended. I will certainly be using them for other services in the future.
Customer in Buckinghamshire
, work completed
Recommended
Water Softener Installation
Customer Service
Quality
Value
Richard gave a clear quote and explanation of the benefits of a softener. All our question were answered. The installation was neat and tidy and professional looking. I have no hesitation in recommending Silkflow.
Customer in Buckinghamshire
, work completed
Recommended
Replacement of old water softener
Customer Service
Quality
Value
Richard gave an inspection of existing old installation He gave a clear quote for replacement machines and their relative benefits. All my question were answered. The installation was neat and tidy and I have no hesitation in recommending Silkflow.
Customer in Buckinghamshire
, work completed
Recommended
Happy customer
Customer Service
Quality
Value
I am very glad that I chose this company to install my water softener at what seems to be a very fair price. Communication was excellent and the job has been completed to a high standard. Richard is helpful and explains the process before and after the installation very clearly.
Customer in Berkshire
, work completed
Recommended
very pleased
Customer Service
Quality
Value
Excellent service from Silkflow Ltd. This company updated a water softener they put in nearly 30 years ago. The price was very reasonable and the work was carried out promptly and very efficiently. Would highly recommend.
Customer in Surrey
, work completed
Recommended
Professional, friendly & expert
Customer Service
Quality
Value
Speedy response to my initial enquiry followed up with a home visit at my convenience. Offered options according to our requirements for the products available and for different budgets, very friendly, knowledgeable and informative advice. Water softener has been installed today with no fuss and minimal disruption. Very happy and have no hesitation in recommending this company.
Customer in Buckinghamshire
, work completed
Recommended
Great service
Customer Service
Quality
Value
I called Silkflow after not being able to get a call back from another provider. They answered first time, set up a site assessment quickly. Everything was clear and well set out on the quote. They just completed the fitting today, clean and tidy, all explained and a reasonable price. Happy customer.
Customer in Buckinghamshire
, work completed
Recommended
Friendly, personable and punctual service!
Customer Service
Quality
Value
I was very impressed with the service Richard/Silkflow gave when having a new water softener installed. I initially called to ask some questions about the softeners they sell/install, and Richard answered all my questions and was quick to give me a price. I received a text message the day before the installation date, with a time window that Richard would come which I appreciated and he arrived on time. The install looks clean, is working fully and Richard also explained how to fill the unit, when and how the machine may behave differently to my previous softener (first time using a non-electric softener that takes blocks rather than tablet). Silkflow - Thanks for the personable service! It's too common now to have to fill in a webform where someone may or may not get back to you!
Customer in Buckinghamshire
, work completed
Recommended
Helpful reliable service
Customer Service
Quality
Value
Richard was incredibly helpful and professional when taking out my old water softener and replacing it with a new one. He was also swift and skilled at fixing a blockage and replacing valves and pipework. He has also replaced the filters in my water filter. He was very clear with explaining what he had done and how to maintain the products. Silkflow are a reliable, friendly and trustworthy business, would definitely recommend.
Customer in Buckinghamshire
, work completed
Recommended
Highly recommend - effortless experience from start to finish
Customer Service
Quality
Value
Silkflow was recommended to me by another highly rated provider / installer who didn't cover my area. A consultation visit was arranged promptly and Richard talked me through the pros and cons of all options clearly - which were previously a mystery to me. The quote was lower than expected, and install was arranged promptly. On the day of install Richard was prompt, and he's a super friendly lovely guy to have in your home. There was some tricky pipework to manage but he handled it effortlessly and the install / cleanup was immaculate. Really thrilled with how the whole process was handled, and my new lovely soft water.
Customer in Hertfordshire
, work completed
Recommended
Block Salt Softener, triflow tap and filter
Customer Service
Quality
Value
Quote given professionally in writing in advance, with no pressure to buy and written explanation of cooling off period. Attended on time to complete job, very clean, provided dust sheets etc. Tackled additional leak at no extra cost to the original quote. Excellent customer service.
CMR304278927
, work completed
Recommended
Replacement of drinking water filter
Customer Service
Quality
Value
Silkflow came to replace our drinking water filter and to deliver some block salt water softener. Richard was quick, clean and efficient. offering to deliver the 15 block salts where we wanted. Would most definitely recommend this company.
Josephine, Buckinghamshire
, work completed
Recommended
Prompt & professional
Customer Service
Quality
Value
The water softener was fitted with the minimum of fuss. The fitter was polite, tidy & professional.
Angela, Buckinghamshire
, work completed
Recommended
Installation of a water softener.
Customer Service
Quality
Value
Excellent service from original assessment to installation. Quote given was the final price.
Reginald, Buckinghamshire
, work completed
Recommended
Installation of a water softener
Customer Service
Quality
Value
I was very impressed with the instant response to my phone call about a leaking water softener. This was replaced within a week. Work was carried out efficiently and cleanly. Very reliable
Rosalind, Buckinghamshire
, work completed
Recommended
Good advice & work
Customer Service
Quality
Value
Silkflow provided us with various informed options and carried out work to a high professional standard.
Brian, Hertfordshire
, work completed
Recommended
Installation of a drinking system
Customer Service
Quality
Value
I have been with Silkflow many years now. I am always very satisfied with any work carried out. Always pleasant & tidy and I have recommended them to friends & neighbours.
Marie, Buckinghamshire
, work completed
Recommended
My Review
Customer Service
Quality
Value
Very efficient and tidy, work done to promised dates.
Richard, Buckinghamshire
, work completed
Recommended
Installation of a water softener
Customer Service
Quality
Value
From first contact to finished installation and follow up, Silkflow (Richard Boyce) impressed with his professionalism and customer service. A good job well done.
Which? Trusted Traders Consumer
, work completed
Recommended