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Silkflow Ltd (Water Softener Specialists)

4.9

355 Reviews

Opening Hours
Today -
  • Monday 08:00–20:00
  • Tuesday 08:00–20:00
  • Wednesday 08:00–20:00
  • Thursday 08:00–20:00
  • Friday 08:00–20:00
  • Saturday 08:00–20:00
  • Sunday - Closed

About

Silkflow Water Softeners was established in 1987.

We are Independent Water Treatment Specialists and carry out all installations and maintenance of water softeners and drinking water filteration systems.

We can supply a wide range of water softeners including non electric block salt softeners and electric timed and metered water softeners so we can advise you on the right softener for your specific requirements.

We supply and deliver block salt, tablet salt, and granular salt.

We can supply and fit a wide range of filter cartridges and taps for drinking water systems.

When you contact Silkflow Water Softeners you will speak to either Sharon or Richard.

Richard carries out all the installations,repairs and servicing and he will also deliver your salt.

We cover all areas of Bucks,Berks,Herts and Oxon.

What we do

  • Plumbers

    • Water softener installation and maintenance
  • Water softener installation and maintenance

  • More Services

    • water filteration
    • salt deliveries
    • water softeners

Customer reviews

Why you can trust these reviews

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100% of the reviews we publish have been through our stringent moderation process.

4.9
355 reviews
Customer Service
5.0
Quality
4.9
Value
4.8
Sort by
Install water softener triflow tap and filter.
Customer Service
Quality
Value
Clean, tidy worker, well organised, quick - only took half a day. Would definitely recommend this trader.
Anthony, Buckinghamshire Posted on 19/04/2017 , work completed 19/04/2017
Installation of a Water Softener Filter & tap
Customer Service
Quality
Value
Courteous and professional was kept informed throughout the installation which was of a very high standard. I have no hesitation in recommending Silkflow.
Stephen, Buckinghamshire Posted on 26/05/2017 , work completed 26/05/2017
Installation of a water softener, tap and filter
Customer Service
Quality
Value
Very pleased with professional installation of block water softener & new 3 way tap. Thank you Richard.
Susan, Buckinghamshire Posted on 26/04/2018 , work completed 26/04/2018
Installation of a water softener
Customer Service
Quality
Value
Friendly, efficient service with plenty of helpful advice.
Paul, Buckinghamshire Posted on 12/07/2018 , work completed 12/07/2018
Installation of a water softener
Customer Service
Quality
Value
Installed new Hogue water softener. Very pleasant with advice given and installation was carried out extremely efficiently. Richard was very polite and helpful and we would strongly recommend him.
Martin, Buckinghamshire Posted on 26/09/2018 , work completed 26/09/2018
Installation of a water softener
Customer Service
Quality
Value
From initial discussions, provision of quotes, to ordering and installing everything was excellent. Very efficient.
Christopher, Buckinghamshire Posted on 28/11/2018 , work completed 28/11/2018
Installation of a water softener.
Customer Service
Quality
Value
Richard was a pleasure to deal with. Very polite, efficient and professional, from quoting and advising me about the water softener options through to installation. I wouldn't hesitate to recommend him to others. Very pleased with the service and product.
Heather, Berkshire Posted on 14/11/2018 , work completed 14/11/2018
Installation of new water softener
Customer Service
Quality
Value
Silkflow (Richard) recently came to install another new water softener for us and again did a great job. There has never been any hassle during any of my installations I have had a few softeners from Silkflow over many many years and find that I always get honest advice in which water softener I should go for and why.. The aftercare service is also very good in that I have my scheduled deliveries delivered on time. When the time comes for another softener I will be returning to Richard at Silkflow
Customer in Buckinghamshire Posted on 22/05/2019 , work completed 22/05/2019
Great product - well fitted
Customer Service
Quality
Value
Richard is a professional who knows his product and its application. We obtained other quotes but they were either more expensive, less professional inspiring no confidence, or both! Don't waste your time - use Silkflow and be sure you will be getting great value product. Tony Bratt PS Silkflow is also the best value for block salt supply which extends your warranty (doubt it is ever used).
Customer in Oxfordshire Posted on 04/05/2019 , work completed 26/04/2019
Professional installation
Customer Service
Quality
Value
This is our second Silkflow water softener, the first having lasted around 15 years. Contacted them about a replacement and was given a good price and a quick installation date. Richard turned up on time, was friendly and professional. He even tidied up some of the pipework in the adjacent area; all part of his caring and professional approach. I have no hesitation in recommending Silkflow, I'm sure we will be back in another 15 years.
Customer in Buckinghamshire Posted on 06/04/2019 , work completed 04/04/2019
Installation of a water softener
Customer Service
Quality
Value
Prompt and helpful, I would certainly use him again.
Valerie, Buckinghamshire Posted on 20/06/2019 , work completed 20/06/2019
Installation of a water softener and a triflow tap and filter
Customer Service
Quality
Value
Excellent efficient and courteous service by Richard who installed our water softener and triflow tap and filter in a few hours at little inconvenience to us. Would definitely recommend his services to others.
Customer in Buckinghamshire Posted on 15/08/2019 , work completed 14/08/2019
Installation of a water softener
Customer Service
Quality
Value
Contacted Silk flow following recommendation on Facebook. Our query was responded to very quickly and our appointment was made to cover and look at our water softener. The engineer turned up on time & was very helpful in giving us information & helping to choose a new softener. He placed the order while still with us and arranged a follow up appointment to fit it. Phoned us to update our delivery. Fitting was carried out as arranged. Very helpful & friendly. Couldn't fault service.
Pat, Buckinghamshire Posted on 06/09/2019 , work completed 06/09/2019
Installation of a water softener.
Customer Service
Quality
Value
Very quick and efficient service, no hard sell but professional advice and same day installation. Good customer service and helpful tidy installation of water softener.
Susan, Buckinghamshire Posted on 30/08/2019 , work completed 30/08/2019
Water Sostner Installation
Customer Service
Quality
Value
Very professional workman, Richard kept working area very clean and tidy, always checked before completing task to ensure we were happy with it. Work completed very well, left property very tidy and was happy to answer any questions, happy with work completed and would definitely use again.
Kenneth in Buckinghamshire Posted on 01/04/2021 , work completed 30/03/2021
Replacement Water Softener
Customer Service
Quality
Value
Silkflow has fitted water softeners for other members of the family so came highly recommended. I called for a quote, received a verbal quote & made the booking for the following week. Sharon text before to remind me of the appointment & check the house was covid safe etc. Richard arrived on time, courteous & explained that I would need some new valves & advised of cost. Richard is extremely professional & clean in his working. I wouldn't hesitate to recommend Silkflow to others.
Customer in Buckinghamshire Posted on 01/02/2021 , work completed 29/01/2021
Installation of water softener and Quooker. Tap
Customer Service
Quality
Value
The work was done to a very high standard. The work was carried out before I moved into a new property. Points were raised beforehand to ensure it was done exactly as I required. Following installation, I was called to answer any queries and a demonstration was given when I was unsure. Would use this company again without hesitation and would thoroughly recommend.
Customer in Buckinghamshire Posted on 24/11/2021 , work completed 22/11/2021
Excellent workmanship
Customer Service
Quality
Value
A water softener was installed in a few hours, on time and on budget. The installation was carried out with care and with minimum disruption. The work was neat and the site was left spotless. Everything went according to plan and the explanation on how to operate the kit was clear. A great job and a professional worker.
Customer in Buckinghamshire Posted on 22/10/2021 , work completed 21/10/2021
Great family business
Customer Service
Quality
Value
The quote was fair, the company was helpful and friendly, the service was excellent and the product is good.
Customer in Buckinghamshire Posted on 16/07/2022 , work completed 13/07/2022
Great installation!
Customer Service
Quality
Value
Richard quoted to install water softener and quoted and gave installation date on this visit. He arrived promptly, used protective sheets and followed Covid guidelines. He encountered an unforeseen problem with the water feed to the fridge but overcame this and there was no additional cost for the extra work. Once finished, he tidied up and explained the operation of the softener well. All in all, a great job.
Sue in Buckinghamshire Posted on 09/10/2020 , work completed 08/10/2020
Great Service!
Customer Service
Quality
Value
Top-quality service. Richard arrived and offered good sensible advice and installed a new softener in the same appointment. Very friendly and professional. Even got some replacement salt tablets too.
Customer in Oxfordshire Posted on 12/08/2021 , work completed 12/08/2021
Highly Recommended
Customer Service
Quality
Value
Our new water softener was fitted efficiently despite a very awkward small space to work with. Richard completed the job quickly leaving no mess whatsoever. We have now tested the water for its hardness (to the garden tap) and its softness indoors with excellent results. We had an issue the following day and Richard came straight back and in a short space of time sorted out the problem (which turned out to be our old pipework!). No hesitation in recommending Silkflow.
Customer in Buckinghamshire Posted on 04/08/2021 , work completed 29/07/2021
Great, neat and tidy job
Customer Service
Quality
Value
Richard replaced my old leaking water softener with a new one and also replaced some old pipework and fitted new inlet/outlet valves that had seized up. The final result is a very neat and tidy job which looks so much better than before. I would definitely recommend Silkflow.
Customer in Buckinghamshire Posted on 14/10/2022 , work completed 24/08/2022
Great work -cant wait to use soft water and quooker
Very knowledgeable and polite service. Prompt accurate and tidy. Fantastic service - installed new Water softener - old one had stopped working. Installed Quooker under sink with problematic pipe work - brilliant job.
Customer in Buckinghamshire Posted on 07/06/2023 (Reviewer did not use service)
Knowledgeable with heaps of experience
Richard is very knowledgable with heaps of experience. The Infinity T4 water softener, water filter, new tap and associated pipework were all fitted neatly and professionally for a reasonable price. I wasn't surprised with the workmanship as Richard fills you with confidence. I had a question a few days after installation and Richard was happy to take my call and give helpful advice. The water softener itself works brilliantly and really makes a noticeable difference to the hard water feeding the house, very pleased I got it fitted. I would highly recommend Richard and the softener.
Customer in Buckinghamshire Posted on 22/10/2023 (Reviewer did not use service)