Endorsed by Which?

Silkflow Ltd (Water Softener Specialists)

4.9

355 Reviews

Opening Hours
Today -
  • Monday 08:00–20:00
  • Tuesday 08:00–20:00
  • Wednesday 08:00–20:00
  • Thursday 08:00–20:00
  • Friday 08:00–20:00
  • Saturday 08:00–20:00
  • Sunday - Closed

About

Silkflow Water Softeners was established in 1987.

We are Independent Water Treatment Specialists and carry out all installations and maintenance of water softeners and drinking water filteration systems.

We can supply a wide range of water softeners including non electric block salt softeners and electric timed and metered water softeners so we can advise you on the right softener for your specific requirements.

We supply and deliver block salt, tablet salt, and granular salt.

We can supply and fit a wide range of filter cartridges and taps for drinking water systems.

When you contact Silkflow Water Softeners you will speak to either Sharon or Richard.

Richard carries out all the installations,repairs and servicing and he will also deliver your salt.

We cover all areas of Bucks,Berks,Herts and Oxon.

What we do

  • Plumbers

    • Water softener installation and maintenance
  • Water softener installation and maintenance

  • More Services

    • water filteration
    • salt deliveries
    • water softeners

Customer reviews

Why you can trust these reviews

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100% of the reviews we publish have been through our stringent moderation process.

4.9
355 reviews
Customer Service
5.0
Quality
4.9
Value
4.8
Sort by
Installation block salt softener, filter and tap
Customer Service
Quality
Value
Spoke to Richard, the owner and fitter at Silkflow, for a quote for a new water softener, filter and tap. He visited that evening to inspect the current installation and to then make suggestions. Having made my choice, Richard was back in less than 2 weeks to carry out the work. I was very pleased with his suggested improvements, the quality of the work, his neatness doing the jobs, and the new softener, filter and tap. The new kit was keenly priced, and the installation costs were very reasonable. The final price paid was as quoted. Richard is also polite and courteous and provides an excellent service. I thoroughly recommend Silkflow.
PeterC Posted on 15/03/2015 , work completed 15/03/2015
Installation of a water softener.
Customer Service
Quality
Value
Returned our phone call. Made appointment. Arrived on time. Very efficient. Installed new water softener as old one couldn't be saved. Very friendly.
Helen, Buckinghamshire Posted on 26/11/2014 , work completed 26/11/2014
Customer Service
Quality
Value
Excellent service, very punctual & professional service from Silkflow. Explained everything that I should be aware of and addressed all the questions I had with installation of the water softener. Happy to recommend to my friends.
Raj, Middlesex Posted on 15/08/2014 , work completed 15/08/2014
Installation of water softener & filter.
Customer Service
Quality
Value
Prompt call-back. Installation completed within one week. Price quote competitive. Polite, courteous & very tidy service. Work completed to very high standard. Would have no hesitation to recommend.
Lisa, Buckinghamshire Posted on 16/01/2015 , work completed 16/01/2015
Installation of a water softener
Customer Service
Quality
Value
Excellent - good clean installation. On time, knowledgeable - I await the results. Would certainly recommend Richard of Silkflow to others.
Richard, Buckinghamshire Posted on 18/03/2015 , work completed 18/03/2015
Satisfactory in every way
Customer Service
Quality
Value
Prompt, courteous and helpful. Patient instruction
John, Buckinghamshire Posted on 08/09/2014 , work completed 08/09/2014
Water Softener Fitted
Customer Service
Quality
Value
Prompt, reliable, clean & efficient. Our water softener & filter were fitted at a convenient time, there was significant changes required to our existing plumbing, but all work was carried out under the agreed price & all mess & waste was cleaned away. Very happy customer!
James, Buckinghamshire Posted on 29/08/2014 , work completed 29/08/2014
Shining example for tradespeople
Customer Service
Quality
Value
Richard was prompt, professional & did exactly what he said without any hidden costs. Richard was working in difficult weather conditions & within a cramped old house but did not complain. Richard event went outside the box fixing a few additional complications as they rose without complaining or charging extra. Great trader.
Richard, Buckinghamshire Posted on 26/08/2014 , work completed 26/08/2014
Installation of a water softener
Customer Service
Quality
Value
Very punctual and prompt in response to installation request. Good advice pre-sale, without pressure or bias. The unit was installed quickly and efficiently with no "extras" on the bill, even though extra salt and piping were supplied.
Peter, Buckinghamshire Posted on 25/06/2015 , work completed 25/06/2015
Installation of a water softener.
Customer Service
Quality
Value
First class, efficient service and workmanship. Could not have wished for better.
Ray, Buckinghamshire Posted on 10/07/2015 , work completed 10/07/2015
Installation of a water softener.
Customer Service
Quality
Value
Trader arrived on time as promised. He was tidy and efficient with his work. He explained how to work the finished product. He provided his contact details should we have any further questions. He was polite and professional. I would recommend.
Carolyn, Buckinghamshire Posted on 25/09/2015 , work completed 25/09/2015
Installation of a water softener
Customer Service
Quality
Value
Would definitely recommend. Good value, quality & very reliable.
Lucy, Buckinghamshire Posted on 30/03/2016 , work completed 30/03/2016
Installation on a water softner
Customer Service
Quality
Value
I have employed this trader several times always to my complete satisfaction,.
Leonard, Buckinghamshire Posted on 12/02/2016 , work completed 12/02/2016
My Review
Customer Service
Quality
Value
Installation of a water softener.
David, Buckinghamshire Posted on 06/01/2016 , work completed 06/01/2016
Installation of a water softener and drinking water system
Customer Service
Quality
Value
We have water softener, drinking system and tap installed. Mr Richard was professional in his work and I would recommend Silkflow to anyone looking to get water softeners installed.
Veena, Berkshire Posted on 13/04/2016 , work completed 13/04/2016
Professional installation, courteous, friendly and fast
Customer Service
Quality
Value
Richard did a great job with my water softener installation. He explained how everything would work and how the product is maintenance free. He was friendly, courteous and very professional. The installation was rapid with the minimum of disturbance. For the problem he couldn't solve, he explained exactly what would be needed and why it currently didn't work.
James Warren Posted on 09/01/2017 , work completed 09/01/2017
Installation of a water softener
Customer Service
Quality
Value
Richard is very professional and was helpful throughout the whole process. I would definitely recommend him.
Kelvin, Buckinghamshire Posted on 30/11/2017 , work completed 30/11/2017
Straightforward and professional
Customer Service
Quality
Value
Our 2001-vintage water softener finally gave up the ghost, and our trusted local general plumber told us we should look for someone who specialises in water softeners. I found Silkflow through Which? Trusted Traders, Richard came to look at the defective softener and told us, (no surprise) that we needed a new one, giving us different options of models to choose from. He back came yesterday, removed the old unit, changed and updated the pipework and fitted the new unit in about 3 hours, leaving everything clean and tidy. A Ronseal job - he did what it said on the tin!
Miller Posted on 11/04/2018 , work completed 11/04/2018
Installation of a water softener
Customer Service
Quality
Value
I was offered a free check - which I accepted having had the water softener for a number of years. As I suspected - after poor results with the dish washer - I was told I need a replacement. A date for a week's time for an installation was given. The engineer arrived on time having phoned to say he was on the way. His work was quick, efficient and tidy. First class - Thank you.
Theresa, Berkshire Posted on 08/06/2018 , work completed 08/06/2018
Installation of a water softener
Customer Service
Quality
Value
Richard was pleasant, courteous, polite & punctual. Excellent service throughout. Would have no hesitation in recommending the product or service from Silkflow.
E, Buckinghamshire Posted on 04/01/2019 , work completed 04/01/2019
Great service, highly recommend
Customer Service
Quality
Value
Trader came to give a quote and later installed product on time. Price very competitive. Installed water softener plus RO unit and tri-flow tap. Perfect job.
johnapike Posted on 06/05/2017 , work completed 06/05/2017
Installation of a water softener
Customer Service
Quality
Value
Excellent workmanship, tidy, reliable & professional. Paid against quoted amount.
Chetna, Middlesex Posted on 25/05/2017 , work completed 25/05/2017
Installation of a water softener, trihow
Customer Service
Quality
Value
Very efficient and excellent workman. Arrived on time, finished on time and everything neat and tidy. It was a pleasure to have him in our house. Well done Richard.
Richard, Oxfordshire Posted on 13/06/2017 , work completed 13/06/2017
Installation of a Water Softener
Customer Service
Quality
Value
Excellent, professional and friendly service from point of 1st contact through quote, agreement and finally installation. I would highly recommend this company.
Nigel, Buckinghamshire Posted on 13/10/2017 , work completed 13/10/2017
Installation of a water softener
Customer Service
Quality
Value
Clear understanding of what would be delivered and price, excellent time keeping, clean installation and communication, clear invoice and payment options, no hesitation in recommending.
Which? Trusted Traders Consumer Posted on 06/03/2018 , work completed 06/03/2018