Simon Barker Services Ltd

This was the second time I had called Simon Barker Services to complete a plumbing-related task in my home. The first project was to adapt an en-suite and main bathroom to meet the needs of my wife, who had Alzheimer's. This last task was a simple leaking tap, which required a replacement tap. On both occasions, the service was exactly the same. They visited to assess the task and delivered exactly as planned, in terms of the time frame to complete the task. The professionalism of all who attended for both tasks was of an extremely high standard. On the last job, an extremely polite young man called Hayden arrived at my home and provided an excellent example of what good customer service should be. Even though I said he could leave his boots on as he was coming through the door, as the tap was in the kitchen. He still took them off, a simple but respectful gesture which I really appreciated. He was efficient, friendly, and thoroughly professional whilst completing the task. There was no need to clear up after him, as you do with some tradespeople! His positive attitude, politeness, and competence left a distinctly optimistic impression on me. Not something I often feel after some of the interactions I have had with other businesses. I would definitely recommend Simon Barker Services for any future jobs in my home and for my friends. You may be able to get a cheaper quote elsewhere, but would you be able to get the same quality of service that they deliver? Probably not.

I could not rate their service higher. They responded so quickly to our plumbing emergency. They were polite and we were always reassured with the competence and quality of their work from our first call to the office to the plumber finishing his work.

The engineer was a little delayed in getting to us for the annual boiler service. He phoned to let us know and arrived early for his new ETA. He was polite and just got on with the job without fuss, or disturbance to us. Job done, we were told all was well and the engineer departed with a cheerful smile. The invoice arrived promptly in the post as promised - I would have preferred an e-invoice. We've used SBPH before and will be using them again!

I consider myself a regular customer of SBP&H and have never had any complaint with their service. I would like to thank Bradley and his team for the faultless completion of my lovely new kitchen The workmanship was first class especially the tiling on the walls and the beautifully crafted worktops. Highly recommended.

I had a leak where mains water comes in, under the sink. They re-tightened and re-sealed and cleaned up the water under the cupboard. Then triple checked all was well with the seals before leaving. Very polite and professional and reassuring as I'm 75rs old and on my own.

From start to finish they were prompt, courteous and extremely efficient. Quote was received within 24 hours of initial visit and new boiler installed at our convenience under two weeks later. The installation team were very respectful of both us and our property, always protects the carpets and left everything very clean and tidy. They worked diligently and completed the job in the advised time frame. Would highly recommend.

very good service fixed the leak in no time at all, brilliant plumbers and a very good price. thank you. ken grundy.

What a fantastic and efficient service from start to finish! I urgently required my main bathroom and ensuite to have modifications made at short notice to allow them to be fit-for-purpose; to enable me to continue to care for my wife at home. My main priority was to have a new bath to accommodate a bath chair and make both floors easy to clean and slip resistant to reduce chances of slips and falls. This required a new toilet and sink in the ensuite so that they fitted up to the back wall and accidents can be cleaned up with ease. To enable all this work to be done, I had to put my wife into a care home and this limited the time frame for the work to be carried out. This did not prove to be a problem as extra manpower was allocated to enable a normal 5-day job to be completed in 4-days. I found Harry and his team extremely professional, courteous and friendly who clearly respected my property and belongings throughout the process. They did their level best to minimise dust spreading outside of the work areas and constantly cleaned up after themselves. They were also there first thing in the morning ready to start work and did not stop until the end of the working day. The majority of the work was completed within the 4-days to enable my wife to come home, with just a little bit of finishing touches completed on the 5th day. I am so very happy with the finished product that is practical for our circumstances without looking like a NHS wetroom! Thank you very much

We have used this firm several times before, to do large and small jobs, and always have been 100%, Would highly recommend.

I contacted Barkers as one of my tenanted properties had an issue with the boiler. They attended the following day to view the issue and completed the repair two days later. Both myself and the tenant were happy with the timescale and were kept informed throughout the process. Excellent service provided and I will definitely use again.