Simon first plumbing job for me was in June 2023, and after that he attended some others, last being yesterday. Simon is a very honest and reliable professional who kept me informed and would arrive when promised. Very easy on communication, he explains clearly what needs to be done and what he would do. He keeps an open minded also on whatever suggestion you might offer and always looks for the most sensible solution. In the last job he was called to fix a leaking toilet cistern which he attended and fixed, but after few days the leakage returned. After a phone conversation and me sending him a video of what the problem could have been now, he returned at his earliest possible (after a couple of days) and addressed the issue with no extra charge. I recommend his services.