We've been looking for an affordable, reliable, qualified plumber for sometime and in Simon we believe we have found one. To date, he has done two jobs for us. He's installed a new mixer tap in our basement "laundry" and serviced our combi central heating boiler. Unfortunately, the taps we purchased turned out to have a part missing and so Simon had to make a second visit to be able to install them. As a result, I wanted to provide some sort of compensation for the loss of his tme - but he declined, on the basis that it was an unforseeable event - but how kind of him! That aside, we found him very knowledgeable and most professional and look forward to using him regularly in the future.