Sines Plumbing & Heating

My 80 year old mother ended up with a broken boiler over Christmas (Friday 28th Dec). I rang Sines at 9am expecting an answerphone. Instead I got Jane who got Steve round asap to sort it out. He diagnosed the problem and fixed the boiler there and then; from call to fix it took 90 minutes. I'm very impressed with the fast and efficient service provided. I have no hesitation in recommending Sines and will be using them for all my plumbing and heating needs from now on. Mr. Sil Surrey

I have known Steve since August 2010 when he was recommended to me to have a new boiler fitted. The work was carried out within no time at all, no mess and the least amount of disruption to my household. The one thing that sticks out in my mind was, the attention to detail when setting up the boiler and how particular he was to get the settings absolutely perfect. Since my boiler was fitted, Steve and his crew have fitted several boilers to people I have recommended to him, all have been more than satisfied with the work. The good thing is, Steve has instilled all his high standards into his engineers and it is plain to see how polite and respectful they all are. I would have no hesitation in recommending Sines Plumbing and Heating to anybody, his prices are very fair and unlike some firms in the same business, he does not find work and stitch you up.

You never appreciate how important your boiler is until it starts to mess around. Our poor old thing had been unreliable at best and when it became more and more intermittent we got a few quotes. Its a huge financial commitment so we wanted to shop around and go with the best. Sines quote came in somewhere in the middle but they just felt right. Steve had the patience of a saint while we faffed about with what we wanted. We had the immersion heater working but it was a bit cold at the time. Before we had even committed to them they turned up with some fan heaters so we could warm the place up a bit. That was a really nice touch. They stuck to the agreed schedule and the team were tidy, professional and very friendly. We went with the 'hi-tec' NEST controller (our previous boiler had cave paintings on it as did the clock it relied on). Steve and the team showed us how to use it and have helped us learn what it can do and are on the end of the phone/email if we have needed them. Cant recommend them highly enough.

Having obtained four quotes for a replacement boiler installation I chose Sines as I had been impressed by the explanation of the work required and the quote was competitive. Once the order was placed I was able to agree the start date and this was stuck to. The team were all very tidy and professional, and kept me informed throughout the work, which wad completed to programme. I was very pleased with the work and have no hesitation in recommending Sines. It was good to use a local company as the owner was able to visit regularly to check on progress.

Steve Sines and his fantastic team went above and beyond when they took on the job of re-plumbing our entire house. Steve provided an incredibly fair and competitive quote, which included using the highest quality products (Worcester boiler, nest thermostats etc). We have an old house that threw up a few issues, which Steve and his team navigated with no complaints or attempts to push up the original quote. I can't recommend them highly enough for any job, big or small.

We received very quick and efficient service. We were given different options and advice on which would best suit our needs and budget. The engineer was very polite, arrived on time and was extremely professional.

We can highly recommend Sines Plumbing and Heating. We needed replacement central heating control valves, followed by a replacement part and service for the boiler. Mr Sines and his team are all so helpful and pleasant, and carried out the work to a very high standard. Overall an excellent experience and we shall be using Sines for all our future plumbing and heating needs.

Our boiler was 25yrs old - it was time to replace it before it packed up. We asked Sines for a quote and advice on our heating/ water systems as we were aware the radiators needed a power flush. Steve came round very soon after our request. We were very happy with the information and advice given, because our preferences were understood and there was no pressure to have anything else. The quote was received swiftly and was laid out clearly, with accompanying information about Worcester boilers. The cost of the work was very reasonable. The Sines staff were friendly and informative. They arrived and left when expected. They worked hard and always cleaned up after themselves. We were made aware in advance if there would be a period of time when certain appliances could not be used. We are very happy with our Worcester Greenstar boiler, new programmer and replacement immersion tank. The system was flushed and the first annual service is free.

We contacted three Which? Trusted Traders and worked with Steve Sines to complete the first phase of our loft conversion by installing a new boiler system. We needed advice on replacing or updating the boiler for the whole house whilst leaving as much space as possible in our small existing space for the rest of the loft conversion. He was brilliant from the off advising, making recommendations and scoping the project by personally being onsite when it mattered. He also responded out of hours when we least expected it providing us with answers and saving us waiting time to plan other work streams or the loft. We were confident that whole project costing was covered and understood and a reliable estimate of time to completion was given and executed. Of the 3 quotes we received all were detailed and clear however we chose Steve because of his interest and attention to detail as well as his help in organizing the other aspects of our loft project. Some other minor alterations to our house were included at no extra cost and we paid exactly what was quoted in the first instant. I have no hesitation to strongly recommend Steve and team

Sines fitted a replacement boiler for us and we have used them regularly for boiler services since. Highly recommended.