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Endorsed by Which? Trusted Traders

Sines Plumbing & Heating

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5.0

23 Reviews

Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours

About

Sines Plumbing & Heating offer a comprehensive range of heating services including the professional installation of natural gas and oil boilers around the local Surrey and North Hampshire areas.

As a small business, friendly service and customer satisfaction is paramount to us. We do this by using the 25 years of trade experience within the construction industry, to ensure that customers are pleased with the high quality and professionalism of our work.

As a Worcester Accredited Installer,(diamond member)we are able to offer up to an 12 year manufacturers Guarantees on boiler installations, dependent on the type of boiler and the associated parts installed.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler servicing
    • Boiler repair
    • Gas cooker installation
    • Gas safety testing and inspection
  • Plumbers

    • Emergency plumbing services
    • Unvented cylinder installation and maintenance
  • More Services

    • heating leak detection
    • powerflush

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
23 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Sort by
Steve's team were excellent
Customer Service
Quality
Value
Steve's team were excellent. We needed our old warm air heating system replaced with a Worcester Bosch combi boiler. All staff were extremely good, kept us informed throughout the installation. Were very tidy at the end of each day & even managed to complete the work a day quicker than expected. Martin, Nathan & Lloyd, the installers, were excellent whilst Sarah in the office kept us updated of progress from initial quote through to completion. Will certainly be having our annual service with Sines. Highly recommended.
John in Surrey Posted on 19/07/2021 , work completed 16/07/2021
Outstanding service
Customer Service
Quality
Value
We contacted Sines plumbing after moving to a property requiring a new boiler. Steve had completed a boiler upgrade at our previous house and we had been very impressed. We were so glad we chose Steve and Sines plumbing again. They are without a doubt the best professional tradespeople I have encountered. Steve was brilliant when coming to quote and explained everything in a friendly, easy to understand manner. The quote was comprehensive and reasonably priced. Martin and Nathan who came to do all the works were both extremely polite, respectful and professional. They were evidently very knowledgeable and any potential problems were tackled speedily and skilfully. They cleaned up beautifully after each day and I was kept informed at each step of the process. Jayne and Sarah in the office were also brilliant and any queries I had over email or phone were dealt with promptly and politely. I could not recommend this company more highly and have already recommended them to a number of people. I shall definitely be using them again in the future for future jobs. Thank you to the team.
Customer in Hampshire Posted on 05/07/2021 , work completed 21/06/2021
Fantastic job
Customer Service
Quality
Value
Steve and the others at Sines Plumbing are among some of the best professional trades I've ever dealt with. Steve came to quote and was careful to quote really well and worked closely with our builder to make sure we had the best possible system. We were looking at a total re-plumb, with a new boiler, new pipes, new tanks and new pumps. We bought our house about a year ago and it had been rented for nearly 20 years, so everything was on its last legs. Steve understood what we wanted and he and his guys Brandon and Martin were extremely thorough, polite, tidy and helpful. Given the time of year (over the Christmas period) they also put in some really tough hours in a freezing cold empty house. Whenever I met Steve and his team they were extremely polite, helpful and professional. I wouldn't hesitate to work with Sines Plumbing again and I will be using them for all the follow-up servicing and any other big work we have coming in the future.
Customer in Surrey Posted on 07/01/2020 , work completed 07/01/2020
Highly Recommended
Customer Service
Quality
Value
I used this company to replace my boiler a few years ago and have continued to use them to service my boiler. They are always on time, always reliable, always leave everything tidy. They are also very knowledgeable. I would highly recommend this company and have in fact recommended them to other people who have used them and been equally as delighted as I am
Customer in Surrey Posted on 20/08/2019 , work completed 20/08/2019
New Boiler, Hot Water Tank & Nest Thermostat
Customer Service
Quality
Value
A challenging and sometimes trying job which the team met head on. They diligently set about their work with the upmost professionalism and consideration. The passion for the work is evident and he accepts nothing but the best from his polite and respectful team. It is very rare to find someone who takes such pride in their work - someone who simply refuses to settle for "that will do". The result of which, of course, is a job very well done. One must not forget the team supporting Steve and his front-line team - the correspondence before, during and after the job is prompt, courteous and informative.
Customer in Surrey Posted on 05/03/2019 , work completed 01/03/2019
Replacement Boiler
Customer Service
Quality
Value
We cannot recommended Steve and his team highly enough, the professionalism Steve has shown through the whole process has been first class. Our boiler needed to be replaced which meant a move from the ground floor into the loft which is not easy, Steve and team throughout out the whole process where informative and careful with all aspects of the work Everything was carried out as per the quote and completed on time. Very tidy and professional and would recommend them for all your boiler work.
Customer in Surrey Posted on 18/01/2019 , work completed 11/01/2019
Great service, highly recommended
Customer Service
Quality
Value
My 80 year old mother ended up with a broken boiler over Christmas (Friday 28th Dec). I rang Sines at 9am expecting an answerphone. Instead I got Jane who got Steve round asap to sort it out. He diagnosed the problem and fixed the boiler there and then; from call to fix it took 90 minutes. I'm very impressed with the fast and efficient service provided. I have no hesitation in recommending Sines and will be using them for all my plumbing and heating needs from now on. Mr. Sil Surrey
Customer in Surrey Posted on 16/01/2019 , work completed 28/12/2018
Very Efficient, reliable and trustworthy
Customer Service
Quality
Value
I have known Steve since August 2010 when he was recommended to me to have a new boiler fitted. The work was carried out within no time at all, no mess and the least amount of disruption to my household. The one thing that sticks out in my mind was, the attention to detail when setting up the boiler and how particular he was to get the settings absolutely perfect. Since my boiler was fitted, Steve and his crew have fitted several boilers to people I have recommended to him, all have been more than satisfied with the work. The good thing is, Steve has instilled all his high standards into his engineers and it is plain to see how polite and respectful they all are. I would have no hesitation in recommending Sines Plumbing and Heating to anybody, his prices are very fair and unlike some firms in the same business, he does not find work and stitch you up.
Customer in Surrey Posted on 11/12/2018 , work completed 07/12/2018
Great reliable service!
Customer Service
Quality
Value
You never appreciate how important your boiler is until it starts to mess around. Our poor old thing had been unreliable at best and when it became more and more intermittent we got a few quotes. Its a huge financial commitment so we wanted to shop around and go with the best. Sines quote came in somewhere in the middle but they just felt right. Steve had the patience of a saint while we faffed about with what we wanted. We had the immersion heater working but it was a bit cold at the time. Before we had even committed to them they turned up with some fan heaters so we could warm the place up a bit. That was a really nice touch. They stuck to the agreed schedule and the team were tidy, professional and very friendly. We went with the 'hi-tec' NEST controller (our previous boiler had cave paintings on it as did the clock it relied on). Steve and the team showed us how to use it and have helped us learn what it can do and are on the end of the phone/email if we have needed them. Cant recommend them highly enough.
The Kirbys Posted on 27/03/2018 , work completed 27/03/2018
Recommended for boiler installation in Woking
Customer Service
Quality
Value
Having obtained four quotes for a replacement boiler installation I chose Sines as I had been impressed by the explanation of the work required and the quote was competitive. Once the order was placed I was able to agree the start date and this was stuck to. The team were all very tidy and professional, and kept me informed throughout the work, which wad completed to programme. I was very pleased with the work and have no hesitation in recommending Sines. It was good to use a local company as the owner was able to visit regularly to check on progress.
DavidJ Posted on 17/03/2018 , work completed 17/03/2018
Hardworking, Efficient, Polite and Trustworthy
Customer Service
Quality
Value
Steve Sines and his fantastic team went above and beyond when they took on the job of re-plumbing our entire house. Steve provided an incredibly fair and competitive quote, which included using the highest quality products (Worcester boiler, nest thermostats etc). We have an old house that threw up a few issues, which Steve and his team navigated with no complaints or attempts to push up the original quote. I can't recommend them highly enough for any job, big or small.
Rachael Smith Posted on 30/01/2018 , work completed 30/01/2018
New Combi boiler
Customer Service
Quality
Value
We received very quick and efficient service. We were given different options and advice on which would best suit our needs and budget. The engineer was very polite, arrived on time and was extremely professional.
RolandWhite Posted on 30/11/2017 , work completed 30/11/2017
Excellent!
Customer Service
Quality
Value
We can highly recommend Sines Plumbing and Heating. We needed replacement central heating control valves, followed by a replacement part and service for the boiler. Mr Sines and his team are all so helpful and pleasant, and carried out the work to a very high standard. Overall an excellent experience and we shall be using Sines for all our future plumbing and heating needs.
Which? Trusted Traders Consumer Posted on 31/05/2017 , work completed 31/05/2017
Prompt, friendly, clean and efficient work.
Customer Service
Quality
Value
Our boiler was 25yrs old - it was time to replace it before it packed up. We asked Sines for a quote and advice on our heating/ water systems as we were aware the radiators needed a power flush. Steve came round very soon after our request. We were very happy with the information and advice given, because our preferences were understood and there was no pressure to have anything else. The quote was received swiftly and was laid out clearly, with accompanying information about Worcester boilers. The cost of the work was very reasonable. The Sines staff were friendly and informative. They arrived and left when expected. They worked hard and always cleaned up after themselves. We were made aware in advance if there would be a period of time when certain appliances could not be used. We are very happy with our Worcester Greenstar boiler, new programmer and replacement immersion tank. The system was flushed and the first annual service is free.
2010-12-18 11:05:02.78 Posted on 05/05/2017 , work completed 05/05/2017
Accomplished and polished partner
Customer Service
Quality
Value
We contacted three Which? Trusted Traders and worked with Steve Sines to complete the first phase of our loft conversion by installing a new boiler system. We needed advice on replacing or updating the boiler for the whole house whilst leaving as much space as possible in our small existing space for the rest of the loft conversion. He was brilliant from the off advising, making recommendations and scoping the project by personally being onsite when it mattered. He also responded out of hours when we least expected it providing us with answers and saving us waiting time to plan other work streams or the loft. We were confident that whole project costing was covered and understood and a reliable estimate of time to completion was given and executed. Of the 3 quotes we received all were detailed and clear however we chose Steve because of his interest and attention to detail as well as his help in organizing the other aspects of our loft project. Some other minor alterations to our house were included at no extra cost and we paid exactly what was quoted in the first instant. I have no hesitation to strongly recommend Steve and team
Dominic R Posted on 01/10/2016 , work completed 01/10/2016
Regular satisfied customer
Customer Service
Quality
Value
Sines fitted a replacement boiler for us and we have used them regularly for boiler services since. Highly recommended.
andrewebling Posted on 10/09/2016 , work completed 10/09/2016
Brilliant.
Customer Service
Quality
Value
Great service!
Happy Customer Posted on 30/08/2016 , work completed 30/08/2016
First class workmanship
Customer Service
Quality
Value
We had our heating boiler flue re-sited and the boiler serviced by Steve Sines and were very pleased with the plumbers courtesy, workmanship, and tidiness. For next years boiler servicing, and any Gas Safe work that we may need, Steve will be the plumber we will call.
Speedbird Posted on 21/12/2015 , work completed 21/12/2015
Excellent
Customer Service
Quality
Value
We had a new boiler and two radiators fitted by this company. I cannot recommend them highly enough, all of the team were polite, courteous and professional. They were very clean and tidy, always cleaning up at the end of each day. The work was completed to an excellent standard and I would certainly have no hesitation in recommending them to anyone.
Kim Buckingham Posted on 03/09/2015 , work completed 03/09/2015
jobs well done
Customer Service
Quality
Value
Sourced the shower fault spent time finding replacement unit then actually showed cost of unit before fitting..quoted a total cost and stuck to it courteous and polite through out job showed respect for property at all times and went extra yard especially during fitting of a "fiddly" cooker hood probably one of the best experiences I have had with a contractor having lived around the UK for past years up front on cost and sticks to the figure, reliable neat and tidy and above all professional at what they do I have no hesitation in recommending Sines to any one
knaphill Posted on 20/04/2015 , work completed 20/04/2015
Recommended
Customer Service
Quality
Value
Steve and his crew fitted an entirely new central heating system for us. I'm very pleased, especially as they stopped everything to come to us. I'd certainly recommend them.
Which? Trusted Traders Consumer Posted on 15/12/2013 , work completed 15/12/2013
Fantastic!
Customer Service
Quality
Value
Used for a boiler installation and a couple of radiators. Also replaced the cold water tank with a pressurised cyclinder. They were on time every day and were clean and tidy workers.
Which? Trusted Traders Consumer Posted on 17/10/2013 , work completed 17/10/2013
Which? Local Review
Customer Service
Quality
Value
We used Steve to improve, adapt and service our heating system, install a new bathroom, including tiling and carpentry work
jdl1951 Posted on 22/03/2012 , work completed 22/03/2012