Endorsed by Which?

Smart Carriers Ltd

5.0

60 Reviews

Opening Hours
Today -
  • Monday 09:00–17:30
  • Tuesday 09:00–17:30
  • Wednesday 09:00–17:30
  • Thursday 09:00–17:30
  • Friday 09:00–17:30
  • Saturday - Closed
  • Sunday - Closed

What is a Which? Trusted Traders Hertfordshire Trading Standards Approved Endorsement?

Which? Trusted Traders has partnered with Hertfordshire Trading Standards to create a Hertfordshire Trading Standards Approved endorsement. In addition to our standard trading standards assessment, this trader has had a DBS check and is subject to a Trading Standards intelligence check

About

Smart Carriers are a professional Watford based removal and storage company.
Providing domestic and commercial services nationwide.
With a modern fleet of vehicles,
Fully trained and uniformed staff smart carriers are cost effective and highly efficient.
A family run company with a reputation built over decades of service we are small enough to care but big enough to cope.
we supply tailored move plans for each individual move, packing services and flexible storage solutions.

What we do

  • Removals

    • Home removals
    • Storage services
  • More Services

    • office removals
    • commercial removals
    • corporate removals

Customer reviews

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5.0
60 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Sort by
Excellent service
Customer Service
Quality
Value
The team was nice, professional, on time. My furniture went into a storage for 15 months and nothing has been damaged. The moving which is usually a stressful time has become smooth and easy. I would highly recommend this company
Customer in Hertfordshire Posted on 20/11/2025 , work completed 30/10/2025
Home Move with Smart Carriers
Customer Service
Quality
Value
We moved house on 31 October 2025 and selected Smart Carriers after some online research. David (the owner) came to do the survey himself. I thought he was professional, knowledgable and trustworthy. Due to some delays exchanging we were actually only able to book the move in on 26th October but David had kindly held the date for us and I’d been keeping him and Demi updated. The day before the move the Smart Carriers team came and loaded up 60-70% of our house. The team were great, polite, professional and took great care with our belongings and putting down protective matting through our house (both old and new) when loading and unloading. The day of the move we were out of the house by 11:30am in time for completion. I can’t praise the team enough. Great service from start to finish and when some garden furniture cushions got misplaced and later found, David brought them by the house himself! Just excellent from start to finish and very reasonably priced on top!!
Customer in Hertfordshire Posted on 06/11/2025 , work completed 31/10/2025
A professional and efficient removal service
Customer Service
Quality
Value
The team offered a professional and very efficient service at a reasonable price. I would use them again and highly recommend.
Customer in Buckinghamshire Posted on 29/09/2025 , work completed 30/08/2025
Smart by name Smart by nature
Customer Service
Quality
Value
I required a removal and storage company to collect and store some furniture while I had work done at home and found David Smart on Checkatrader. After initial contact he quickly arranged a video call to see how much furniture needed to be removed and stored. He then gave me some option and provided quotes. After agreeing a quote I arranged a collection date and time with Demi in the office. The van and the guys turned up on time and quickly collected the items and carefully put them on the van. These were held in storage for 12 weeks. I contacted Demi and arranged for the furniture to be returned and again the van and guys turned at the agreed time. Carefully returned the items, which were returned in the same condition they left. Excellent service throughout, highly recommended
Customer in Greater London Posted on 16/07/2025 , work completed 17/06/2025
Great service from Smart Carriers
Customer Service
Quality
Value
Our two day move was planned by David. On the day, the team, led by Ade, arrived punctually. Immediately, we were made to feel at ease. Protective film was laid everywhere in the house. All large items and the glass and mirrors were then wrapped excellently and securely by Mick and the team. Josh, Milton and Ade were back and forth and the truck was packed expertly under the watchful eye of Ade. The house was mostly emptied in no time. On completion morning, the final bits were loaded and secured and the truck set off. At the destination, the same service received as at collection. I cannot recommend this Company highly enough. Great professional Job, Super efficient friendly team and worth six stars if I could give them Thanks again Smart Carriers, much appreciated.
Customer in Berkshire Posted on 04/06/2025 , work completed 30/05/2025
Great house move
Customer Service
Quality
Value
Smart carriers handled my housemove in a very efficient and effective manner. Contact with the office was straightforward and friendly. Everything was executed as we agreed. Packing, loading and unloading was not only very quickly, but my furniture was even better after than before as all nuts and bolts were tightened again :). I hope not to have to move in the near future, but if I do I would ask Smart Carriers again.
Customer in Hertfordshire Posted on 14/10/2024 , work completed 11/10/2024
A great job
Customer Service
Quality
Value
David and his team managed my move from a three bed house to a one bed flat brilliantly. From the initial enquiry to the day of the move and after, communication was prompt and all members of the team polite, careful and helpful.
Customer in Greater London Posted on 11/10/2024 , work completed 04/10/2024
Couldn't have been better
Customer Service
Quality
Value
Smart responded to my request for a visit and quote rapidly. The price was very attractive and he accommodated our required date without hesitation. The guys who disassembled the furniture, packed our goods and then moved us into our new home were friendly, courteous and efficient. There were no problems with the move, so I would recommend Smart Carriers without hesitation.
Customer in Hertfordshire Posted on 16/06/2024 , work completed 24/06/2004
Full House Removal from Herts.to Berks.
Customer Service
Quality
Value
After being at the house for 45years it seemed very daunting to move. But Smart Removals quoted a great price for a full packing service. They were efficient and friendly and made the whole process very smooth and less stressful.
Customer in Berkshire Posted on 31/05/2024 , work completed 22/05/2024
Smart Carriers were a smart choice for a house move
Customer Service
Quality
Value
Absolutely delighted with the service from Smart Carriers from start to finish, helping us to relocate from Herts to Staffordshire. From his first survey visit Dave was professional and efficient, immediately finding solutions to the parts of our move that were less than complex. A competitive quotation and a clear and comprehensive moving plan followed. Dave and his team packed our home of 15 years with amazing efficiency over a couple of days, and moving day itself went off without a hitch. All unpacking and reassembly was done within 3 hours of arrival, leaving us to enjoy our new home and unpack all the well-packed boxes. A brilliant service, carried out by a professional, friendly and courteous team, and back-office staff. Highly recommended.
Customer in Staffordshire Posted on 10/05/2024 , work completed 10/05/2024
Great removals
Customer Service
Quality
Value
I moved house and am so pleased I used Smart Carriers. Dave and his team arrived on time, were very pleasant and respectful and super efficient. They showed their professionalism when there was problems with my completing which resulted in us waiting until very late afternoon but they were so reassuring, calm and not in any way rushing to get off. I whole heartedly recommend Smart Carriers to anyone and wouldn’t hesitate to use them again.
Customer in Hertfordshire Posted on 01/05/2024 , work completed 01/05/2024
Excellent service
Customer Service
Quality
Value
David and team provided a full packing and removal service from our home of 20+ years. A lot of stuff! We moved to a cottage with narrow doors and steep stairs. I was having nightmares pre-move worrying about timing and nothing fitting - how wrong I was! From the minute the team arrived, they set about packing with care, professionalism and good humour. Nothing was a problem. They are very experienced and it showed. Unpacking was just as problem free. We are very happy to recommend the full packing and removal service and will recommend Smart Carriers to all our contacts. A smooth, professional and hassle free process from quote to driving away from our new home with empty vans - thanks all!
Customer in Hertfordshire Posted on 27/02/2024 , work completed 20/02/2024
Great service at a fantastic price
Customer Service
Quality
Value
Smart Carriers were recommended by our Estate Agent, Kate Woodward, when we moved house from Chorleywood, Herts to Boston, Lincs in late December last year. Despite only having 6 days between exchange and completion, the team did a fantastic job of moving us; Demi in the office was very patient and professional and the ‘ground team’ worked like Trojans to get us packed up and shipped out. It’s a work of art how they pack everything in the lorry! Smart Carriers gave us the most competitive quote and we could not have asked for better service. The team were respectful of our property at both ends of the journey and took great care with our belongings. Thanks so much - we have no hesitation in recommending Dave and his team.
Customer in Lincolnshire Posted on 22/01/2024 , work completed 19/12/2023
Reliable and Professional
Customer Service
Quality
Value
I used Smart Carriers for a recent house move. I had lots of things to move from a large townhouse with a full garage. My completion date was planned at short notice, but David was reassuring and insisted his team will be able to accommodate my move one way or another. This helped put my mind at ease given the uncertainty around the date. The quote was delivered quickly and was very competitive so I went with it. With regards to the move: David and his team were incredibly reliable and professional, and worked efficiently to get the move done. I'm glad I chose Smart Carriers, I can't recommend them enough, thank you!
Customer in Hertfordshire Posted on 13/01/2023 , work completed 11/01/2023
4 bedroom house from Hertfordshire to Somerset.
Customer Service
Quality
Value
Very friendly and efficient. It was a big move for us and they were supportive all the way. They were also very patient when there was a hold-up in payment. Can't recommend them highly enough. Thanks Dave and the team.
Customer in Somerset Posted on 13/09/2022 , work completed 07/09/2022
All round great service
Customer Service
Quality
Value
I received an amazing service from Martin and his crew when moving home. They were polite, professional and efficient. All my belongings were treated with care and looked after very well. From the very beginning of receiving a quote to the actual day of the move, they provided a great service. I have nothing but praise for them and would not hesitate to recommend them.
Customer in Greater London Posted on 31/05/2022 , work completed 27/05/2022
Outstanding Service! Definitely Recommend!
Customer Service
Quality
Value
Dave and his team helped us move house and were absolutely amazing! From booking them in, everyone was friendly, professional and very helpful. Due to a slight delay of our exchange date, we had to change the day that the team were booked in and this was done seamlessly and without query. When moving day came, the team who turned up at our house were just brilliant! Really helpful, careful with our belongings and kept us informed of their progress the whole time. Our items were going in to storage rather than a house but they took the time to advise us of what storage locker would be the correct size and packed everything away neatly and efficiently. The whole way through our move, the team always took the time to answer our questions and provide reassurance and advice. We 100% recommend Dave and his team. They definitely put us at ease and made a normally stressful experience stress free.
Customer in Hertfordshire Posted on 24/02/2022 , work completed 03/02/2022
Amazing service
Customer Service
Quality
Value
David and team took all the stress out of my moving day. From the first time David came to do the quote, I felt reassured. He explained his plan for packing and loading the day before the big move. The packing was done with care, efficiency and respect. And the same for the unloading which was a bit challenging. All items arrived safely. Not one breakage. Thank you so much for such an amazing service.
Kathy in East Sussex Posted on 11/10/2021 , work completed 06/10/2021
Heroic!
Customer Service
Quality
Value
David and his team moved us at short notice and brilliantly managed an enormous amount of things from one large house to another, where we had previously been living for over 20 years. The attitude was friendly but polite and the whole service was delivered in the most professional manner possible - from packing to loading to transporting and unloading. We highly recommend Smart Carriers for anyone wanting to make their move efficient, secure and enjoyable at a time of great stress.
Kim and Paolo in Greater London Posted on 02/08/2021 , work completed 27/06/2021
Brilliant !
Customer Service
Quality
Value
Smart Removals were recommended to me and I am so pleased they were. I asked them to quote alongside two other companies. Their quote was competitive and Dave and Julia responded to all my queries. A team of three came to pack up one day and move me the next. At all times they were extremely professional, polite and I couldn't have asked for more. Everything was very well packed. They covered exterior doors with protective covers, protective covers on all mattresses and I couldn't have wished for more care than they took. They loaded very efficiently in Hertfordshire and unloaded in Hampshire and were on their way home by 2.30. I highly recommend them, they are competitive, extremely efficient and just a great team who worked well together and very hard.
Customer in Hampshire Posted on 22/04/2021 , work completed 14/04/2021
Helpful and efficient
Customer Service
Quality
Value
We used a comparison site for our removal company, and was immediately struck by the polite and non-invasive mail sent from Smart Carriers introducing themselves. David visited and immediately put us at ease regarding the packing and removal process. His crew loaded calmly and quickly prior to the actual day, and arrived promptly on the removal day. They were cheery and nothing was too much trouble, even having to wait a while to gain entry to the new house. Everything was put in the right place, assembled correctly and, more amazingly, there was nothing damaged! I would definitely recommend the company from the good experience I had.
Customer in Surrey Posted on 22/04/2021 , work completed 06/04/2021
Excellent standard of service
Customer Service
Quality
Value
I contacted Smart Carriers via BAR. Dave and Julia responded promptly to my queries. We had a two day move. First day to pack and load and Martin and his team were just amazing. The second day was supposed to be just unload but, completion was delayed by a day, so the second day the team had to wait for us to get keys, 5pm!! The team had to sit around from 10am but were great, they worked hard and effectively when the time came to unload. Highly recommend Smart Carriers. Thank you all who were involved.
Customer in Dorset Posted on 19/04/2021 , work completed 08/04/2021
Happy Client!
Customer Service
Quality
Value
Smart Carriers were recommended to me and I would now do the same. Transparent competitive pricing. Dave and his team were all very pleasant and Julia in the office responded to all my enquiries very quickly and efficiently. On move day they were on time and worked nonstop all day, and it was a very long day! Couldn't have asked for more!
Customer in Hertfordshire Posted on 23/03/2021 , work completed 26/02/2021
Outstanding
Customer Service
Quality
Value
David and his team went above and beyond to ensure our move was completed ahead of time. Everything was packed with care and rapidly removed. Everybody was highly professional and very friendly. We were late getting the key to our new house and the team carried working past 7pm to ensure everything was completed same day. Incredibly impressed and incredibly appreciative.
Customer in Hertfordshire Posted on 17/03/2021 , work completed 17/03/2021
Great Removal Company
I highly recommend this company, I have used them before and would use them again, they are reliable, friendly and very good at what they do.They work as a great team and make you feel comfortable and at ease, which is so important when you are moving home. Use Smart Carriers for a peace of mind that you are in the right hands.
Demi in Gloucestershire Posted on 12/03/2021 (Reviewer did not use service)