Endorsed by Which?

Smart Carriers Ltd

5.0

49 Reviews

Opening Hours
Today -
  • Monday 09:00–17:30
  • Tuesday 09:00–17:30
  • Wednesday 09:00–17:30
  • Thursday 09:00–17:30
  • Friday 09:00–17:30
  • Saturday - Closed
  • Sunday - Closed

What is a Which? Trusted Traders Hertfordshire Trading Standards Approved Endorsement?

Which? Trusted Traders has partnered with Hertfordshire Trading Standards to create a Hertfordshire Trading Standards Approved endorsement. In addition to our standard trading standards assessment, this trader has had a DBS check and is subject to a Trading Standards intelligence check

About

Smart Carriers are a professional Watford based removal and storage company.
Providing domestic and commercial services nationwide.
With a modern fleet of vehicles,
Fully trained and uniformed staff smart carriers are cost effective and highly efficient.
A family run company with a reputation built over decades of service we are small enough to care but big enough to cope.
we supply tailored move plans for each individual move, packing services and flexible storage solutions.

What we do

  • Removals

    • Home removals
    • Storage services
  • More Services

    • office removals
    • commercial removals
    • corporate removals

Customer reviews

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5.0
49 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Sort by
Excellent service
Customer Service
Quality
Value
David and team provided a full packing and removal service from our home of 20+ years. A lot of stuff! We moved to a cottage with narrow doors and steep stairs. I was having nightmares pre-move worrying about timing and nothing fitting - how wrong I was! From the minute the team arrived, they set about packing with care, professionalism and good humour. Nothing was a problem. They are very experienced and it showed. Unpacking was just as problem free. We are very happy to recommend the full packing and removal service and will recommend Smart Carriers to all our contacts. A smooth, professional and hassle free process from quote to driving away from our new home with empty vans - thanks all!
Customer in Hertfordshire Posted on 27/02/2024 , work completed 20/02/2024
Great service at a fantastic price
Customer Service
Quality
Value
Smart Carriers were recommended by our Estate Agent, Kate Woodward, when we moved house from Chorleywood, Herts to Boston, Lincs in late December last year. Despite only having 6 days between exchange and completion, the team did a fantastic job of moving us; Demi in the office was very patient and professional and the ‘ground team’ worked like Trojans to get us packed up and shipped out. It’s a work of art how they pack everything in the lorry! Smart Carriers gave us the most competitive quote and we could not have asked for better service. The team were respectful of our property at both ends of the journey and took great care with our belongings. Thanks so much - we have no hesitation in recommending Dave and his team.
Customer in Lincolnshire Posted on 22/01/2024 , work completed 19/12/2023
Reliable and Professional
Customer Service
Quality
Value
I used Smart Carriers for a recent house move. I had lots of things to move from a large townhouse with a full garage. My completion date was planned at short notice, but David was reassuring and insisted his team will be able to accommodate my move one way or another. This helped put my mind at ease given the uncertainty around the date. The quote was delivered quickly and was very competitive so I went with it. With regards to the move: David and his team were incredibly reliable and professional, and worked efficiently to get the move done. I'm glad I chose Smart Carriers, I can't recommend them enough, thank you!
Customer in Hertfordshire Posted on 13/01/2023 , work completed 11/01/2023
4 bedroom house from Hertfordshire to Somerset.
Customer Service
Quality
Value
Very friendly and efficient. It was a big move for us and they were supportive all the way. They were also very patient when there was a hold-up in payment. Can't recommend them highly enough. Thanks Dave and the team.
Customer in Somerset Posted on 13/09/2022 , work completed 07/09/2022
All round great service
Customer Service
Quality
Value
I received an amazing service from Martin and his crew when moving home. They were polite, professional and efficient. All my belongings were treated with care and looked after very well. From the very beginning of receiving a quote to the actual day of the move, they provided a great service. I have nothing but praise for them and would not hesitate to recommend them.
Customer in Greater London Posted on 31/05/2022 , work completed 27/05/2022
Outstanding Service! Definitely Recommend!
Customer Service
Quality
Value
Dave and his team helped us move house and were absolutely amazing! From booking them in, everyone was friendly, professional and very helpful. Due to a slight delay of our exchange date, we had to change the day that the team were booked in and this was done seamlessly and without query. When moving day came, the team who turned up at our house were just brilliant! Really helpful, careful with our belongings and kept us informed of their progress the whole time. Our items were going in to storage rather than a house but they took the time to advise us of what storage locker would be the correct size and packed everything away neatly and efficiently. The whole way through our move, the team always took the time to answer our questions and provide reassurance and advice. We 100% recommend Dave and his team. They definitely put us at ease and made a normally stressful experience stress free.
Customer in Hertfordshire Posted on 24/02/2022 , work completed 03/02/2022
Amazing service
Customer Service
Quality
Value
David and team took all the stress out of my moving day. From the first time David came to do the quote, I felt reassured. He explained his plan for packing and loading the day before the big move. The packing was done with care, efficiency and respect. And the same for the unloading which was a bit challenging. All items arrived safely. Not one breakage. Thank you so much for such an amazing service.
Kathy in East Sussex Posted on 11/10/2021 , work completed 06/10/2021
Heroic!
Customer Service
Quality
Value
David and his team moved us at short notice and brilliantly managed an enormous amount of things from one large house to another, where we had previously been living for over 20 years. The attitude was friendly but polite and the whole service was delivered in the most professional manner possible - from packing to loading to transporting and unloading. We highly recommend Smart Carriers for anyone wanting to make their move efficient, secure and enjoyable at a time of great stress.
Kim and Paolo in Greater London Posted on 02/08/2021 , work completed 27/06/2021
Brilliant !
Customer Service
Quality
Value
Smart Removals were recommended to me and I am so pleased they were. I asked them to quote alongside two other companies. Their quote was competitive and Dave and Julia responded to all my queries. A team of three came to pack up one day and move me the next. At all times they were extremely professional, polite and I couldn't have asked for more. Everything was very well packed. They covered exterior doors with protective covers, protective covers on all mattresses and I couldn't have wished for more care than they took. They loaded very efficiently in Hertfordshire and unloaded in Hampshire and were on their way home by 2.30. I highly recommend them, they are competitive, extremely efficient and just a great team who worked well together and very hard.
Customer in Hampshire Posted on 22/04/2021 , work completed 14/04/2021
Helpful and efficient
Customer Service
Quality
Value
We used a comparison site for our removal company, and was immediately struck by the polite and non-invasive mail sent from Smart Carriers introducing themselves. David visited and immediately put us at ease regarding the packing and removal process. His crew loaded calmly and quickly prior to the actual day, and arrived promptly on the removal day. They were cheery and nothing was too much trouble, even having to wait a while to gain entry to the new house. Everything was put in the right place, assembled correctly and, more amazingly, there was nothing damaged! I would definitely recommend the company from the good experience I had.
Customer in Surrey Posted on 22/04/2021 , work completed 06/04/2021