We use cookies to allow us and selected partners to improve your experience and our advertising. By continuing to browse you consent to our use of cookies. You can understand more and change your cookies preferences here.

Coronavirus Read our latest advice

Endorsed by

Which

?

Trusted Traders

Smart Group (Scotland) Ltd

Profile thumb new smart logo

4.5

8 Reviews

About

Smart Group energy efficient home improvements have over 30 years experience in the building industry and are government approved installers of renewable energy products . This allows our customers to benefit from government grants and interest free funding to improve your home energy efficiency.

Our workmanship & honest ethical values with our commitment to excellent customer service, high quality products and our 10 year insurance backed workmanship warranty has seen us recognised by the UKs most trusted governing bodies giving you a total peace of mind purchase.

What we do

  • Renewable energy

    • Solar panels
    • Home energy analysis
    • Air source heat pumps
    • Solar Panel Maintenance
  • Roofers

  • More Services

    • ev charge points

Customer reviews

4.5
8 reviews
Customer Service
4.5
Quality
4.5
Value
4.4
Sort by
highly recommended
Customer Service
Quality
Value
We have a timber frame, 4-bed house built 1981, and we changed our gas boiler to an Air Source Heat Pump. We are delighted with it. The house is cosy and radiators are just as hot as they were before. The system is easy to control and responsive. The Smart Group staff were helpful at every stage and the Installation team did a great job. There was less upheaval than we expected, and they were patient in answering all our questions. Smart Group was the cheapest of the quotes we got. Our RHI application was straightforward. One tip: if you are going to replace an old gas boiler with a Heat Pump, don't wait till the boiler has died. Smart Group could install very quickly, but they had to wait for permission from the District Network Operator, to confirm that you have enough power to connect. This took 6 weeks for us. So you don't want to be left without heating for weeks. As soon as permission was granted, Smart Group installed within a week.
Customer in Argyll and Bute Council Posted on 02/03/2020 , work completed 06/02/2020
Bird Protection off solar panels
Customer Service
Quality
Value
The work was done quickly and efficiently and with no hassle. All the bird mess was cleared. I am happy to recomend.
Customer in Glasgow City Posted on 15/06/2019 , work completed 12/06/2019
A Which? Trusted Traders staff member replied on behalf of the trader (on 25/06/2019)
Thank you very much for your kind review, and again for your business.
Efficient and ever helpful
Customer Service
Quality
Value
I contacted Smart group and was most impressed by the speed at which they visited the house and provided an estimate. Following acceptance of this, the work - which had to be done to beat the Feed in tariff deadline - was carried out very promptly, with no mess and minimal fuss. All the personnel I dealt with at the Smart Group were excellent and very patient with my queries over the FiT application form. The panels are working well and look good. I would thoroughly recommend this company.
Customer in Edinburgh Posted on 20/03/2019 , work completed 11/03/2019
A Which? Trusted Traders staff member replied on behalf of the trader (on 05/04/2019)
Thank you very much for your kind review. We are delighted you are pleased with your system, and of course very pleased we managed to assist you in achieving your Feed-In Tariff before this came to an end. We wish you the best with your new system and thank you very much again for choosing Smart Group.
Solar PV & Air Source Heat Pump installation
Customer Service
Quality
Value
I would like to say thank you to the teams who installed my solar PV and air source heat pump, from the beginning we were informed of all the steps in the process and found it easy to follow. On the two separate installation days the guys turned up did their job and respected my home and possessions. I now have reduced energy monthly direct debits and I am also benefiting from the incentive payments on a quarterly basis.
Customer in Falkirk Posted on 27/01/2019 , work completed 01/10/2018
Replacement roof poor workmanship
Customer Service
Quality
Value
Cannot recommend. Many promises made when quoting simply not kept. Job to take 3 weeks ran on for 12 weeks when I had to agree settlement with them to leave the site. During stripping we had 4 weeks of leaks causing extensive damage to internal decoration. A substantial length of cast iron guttering was broken and brackets bent. A cheaper ridge system was fitted than specified on the contract. The mess created was extensive. Over three hundred nails have been recovered from the gravel drive. The sales manager promised close effective supervision and a clean site. This did not happen. His manager visited the site to speak to me towards the end of the contract and told me he thought it reasonable to leave a section of soaking loft insulation to dry out on its own!
37010 Posted on 19/09/2017 , work completed 19/09/2017
Extremely happy with everything
Customer Service
Quality
Value
Fitted a new roof, guttering and solar panels. All brilliant. I chose them because Jim and george are such honest guys. They took everything away i.e skips on time and I have no complaints
Pete, Prestwick Posted on 12/01/2016 , work completed 12/01/2016
Fitted my solar system
Customer Service
Quality
Value
George and Grant completed the work. They were fantastic. Fitted my house with a 4kw Solar system. Even returned last week to replace optimiser which had failed, phoning me to let me know there was an issue.
John, Kirkintilloch Posted on 15/12/2014 , work completed 15/12/2014
Cheapest of 4 quotes I received
Customer Service
Quality
Value
George completed the solar installation which has been great so far.
Keith , Scottish Borders Posted on 01/12/2014 , work completed 01/12/2014