Endorsed by Which?

SMT Aerial & Satellite Services

5.0

141 Reviews

Opening Hours
Today - 08:00–20:00
  • Monday 08:00–20:00
  • Tuesday 08:00–20:00
  • Wednesday 08:00–20:00
  • Thursday 08:00–20:00
  • Friday 08:00–20:00
  • Saturday 08:00–20:00
  • Sunday - Closed

Organisations and Awards

Apr 2019

About

We are a Local independent Family run Business that has been established since 2002. We are based in Andover and cover Andover, Winchester, Romsey, Salisbury, Amesbury and all villages in-between, though we do travel further when our clients know we are the right Installers for the job.

The Company is run by Stuart Thompson an ex-forces radio operator for the 1st Royal Tank Regiment. He has over 20 years in Radio/Telecoms industry’s.

We are fully insured and all our work comes complete with 12 months guarantee on parts and Labour.

What we do

  • Aerial and satellite installers

  • Telephone Engineer

    • Ethernet Cabling
  • Alarm and security equipment installers

    • CCTV installation
  • More Services

    • data cabling

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
141 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Excellent digital picture resumed
Customer Service
Quality
Value
Stuart was first class, arrived on time and checked out the existing installation, problem was an internal aerial :0( New external aerial recommended and installed, all 4 TVs re-tuned and perfect picture on each. Professional, friendly, good value for money and great service, will definitely use SMT again and wouldn't hesitate to recommend, superb thanks very much.
Simonp Posted on 16/08/2017 , work completed 16/08/2017
The trader replied (on 17/08/2017)
Thank you for the work and great review.
Excellent Installer
Customer Service
Quality
Value
An excellent installer. Mr Thompson deserves all the fives he gets. I booked for him to come. He arrived on time and was at work immediately. Fast, efficient and effective. Within 90 minutes we had a new aerial fitted outside; the televisions had been returned and he explained clearly what to look for if we had to re-tune in the future. First rate service.
Richard Skegg Posted on 10/08/2017 , work completed 10/08/2017
The trader replied (on 17/08/2017)
Thanks a lot for the great review.
5 star review!
Customer Service
Quality
Value
We would very highly recommend Stuart and his company. We have just moved into a new house and had no TV signal. I called a number of companies first - to which I had not one reply - Stuart not only answered when I called but gave me an appointment there and then - yes we had to wait a few days but we had no issue at all with that as it was not urgent. Stuart turned up when he said he would - diagnosed the problem, came up with 2 solutions, and then implemented our chosen solution right then. A few short hours later TV watched was restored. Bill was as priced and less than we had been informed by other companies. Stuart was tidy, respectful, and pleasant - everything that you would want from someone working in your home. Thank you Stuart we will be handing out your cards!
Sarah Posted on 02/08/2017 , work completed 02/08/2017
The trader replied (on 04/08/2017)
That's a great Review, thank you very much.
Excellent, fast and very reasonably price.
Customer Service
Quality
Value
Phoned on a Friday morning for a quote and Stuart arrived in the afternoon to price the job. Stuart knew exactly what was needed and quoted a very fair price for the work I needed done. Stuart arrived the very next Monday to do the work. Excellent job done, very quick and Stuart is a friendly, knowledgeable chap. He did more than was first asked of him and I am very pleased with the work and neatness of what he did. Definitely recommend SMT as a very reliable trader. Their work is also guaranteed for 12 months which is useful. Thanks Stuart - a job well done!
Tolcarne Posted on 17/07/2017 , work completed 17/07/2017
The trader replied (on 18/07/2017)
Thanks for the great review, many thanks for the work.
Excellent job
Customer Service
Quality
Value
SMT aerials did a fantastic job. Very professinal, quick and reliable.
Steve, Hampshire Posted on 03/07/2017 , work completed 03/07/2017
The trader replied (on 21/07/2017)
Thank you Steve
Excellent service. Stuart came out on a Saturday morning for an emergency visit, very helpful fitted into our schedule.
Customer Service
Quality
Value
Friendly fast service, reasonably priced, job well done and will definitely recommend.
lindylou Posted on 09/05/2017 , work completed 09/05/2017
The trader replied (on 16/05/2017)
Thank you ;o)
Professional & knowledgeable
Customer Service
Quality
Value
It was easy to arrange an appropriate appointment with Stuart. He was very flexible and happy to work around my schedule. Stuart arrived promptly and began work straight away. He quickly identified what was required and completed the job, tidying any mess as he worked. I'd recommend Stuart based on the standard of his work, price of job and his professional approach. First class tradesman!
Gary P Posted on 04/05/2017 , work completed 04/05/2017
The trader replied (on 16/05/2017)
Thank you. ;o)
Sky signal issue sorted by SMT
Customer Service
Quality
Value
Called SMT today and Stuart came within the hour and the fault was rectified. Also had a couple of issues with our aerial and the wrong type of signal amp that had been fitted by another aerial company. Stuart also sorted that for us. Quick, professional service,reasonably priced. Highly recommend.
bazza525 Posted on 04/05/2017 , work completed 04/05/2017
The trader replied (on 16/05/2017)
Thanks for the great review
Excellent Service
Customer Service
Quality
Value
I have no hesitation in recommending SMT, I have been using his expert services for many years for tv aerial hardware and wiring and satellite hardware and wiring and problem solving with both systems. His expertise with 4G interference with the tv signal has been invaluable. My service requests are actioned promptly, efficiently, in a friendly manner and to a high standard.
Nicola Posted on 07/04/2017 , work completed 07/04/2017
The trader replied (on 16/05/2017)
Thank you Nicola ;o)
A Highly Professional Service
Customer Service
Quality
Value
I have used the services of SMT over many years and have been extremely satisfied with the work carried out on all occasions. So much so that I have recommended the company to family and friends. SMT is highly professional with all work carried out to an extremely high standard. Charges and fees are very competitive compared with other firms.
johnleary Posted on 06/04/2017 , work completed 06/04/2017
The trader replied (on 06/04/2017)
Thank you Stuart