SMT Aerial & Satellite Services

We have been experiencing problems with our TV reception and found Stuart’s details via Which Trusted Traders. A quick phone call managed to diagnose the potential problem. After trying to find a mutual time to come to complete the work, Stuart offered to come to the house within half an hour! He arrived shortly afterwards, was very respectful of our home, removing his shoes when he arrived. He was very thorough in his work, explaining things as he went along. The signal to the house posed a problem but he tried various ways to fix this and found a solution. The work was completed and his charges were very reasonable. We’re very satisfied with his work, his professionalism and friendliness. Thank you Stuart!

Stuart was asked to resite an exterior tv aerial, and gave a viable estimate over the phone. It was convenient for both parties for the 1-hour job to be done the following day. Stuart arrived as planned and progressed the job professionally; he was not chatty but answered in full the questions I posed. He was considerate about removing outdoor footware when indoors. The job had no unseen complications; the final invoiced amount was less than the provisional estimate.

Asked Stuart to install an aerial on a house we have just bought which only had a satellite dish. Stuart did an assessment of what was needed, gave us a quote, came back the next day and did a great job installing the new aerial and amplifier, and removing old cables etc. Didn't try to persuade us to have anything we didn't need (he checked whether or not we needed an amplifier before installing one, we did, but expected that), tested the signal on completion and left everything tidy. Charged us what he had quoted, and work is fully guaranteed. Professional, and a nice guy. Would recommend one hundred percent.

After discovering that we needed to replace our digital TV aerial I contacted SMT to arrange a replacement, I was advised on the correct product that we needed & any associated parts, an appointment & price was agreed and within 24 hrs Stuart had arrived, installed & tested the new equipment and furthermore set up the TV and gave us professional advice going forward to achieve the best from the product. Stuart was extremely courteous throughout & kept to the plan & original price as agreed. He was happy to answer questions regarding available equipment and would highly recommend this company. SMT appear to have many excellent reviews, this is why I called them up despite them being based in Andover & I'm in Eastleigh! Thank you SMT.

Called Stuart this morning as my aerial had fallen off the roof. He was out at 11am and I have a new aerial, new wiring, and BBC again! Great service, I would highly recommend.

Stuart Thompson of SMT Aerials provided me with an amazing service, what a total legend. Made appointment within less than 24 hours of first call, Advised what required doing and most cost effective method for sorting out the problem, went off finished his other jobs for the day, purchased the equipment and came back to fit later that afternoon, we had TV that evening. I can't recommend him highly enough. Excellent job and really nice guy.

Stuart was quick to respond, arranged to call back and did so. Came to fix problem with the tv aerial on the same day. He was reliable, professional and charged what he estimated. Would recommend instantly.

I have used SMT (Stuart) on numerous occasions and he has always been very knowledgeable, polite and honest. His workmanship is excellent and his prices fair. My elderly parents have also called upon him and he very kindly explained everything to them, making sure they understand what he planned to do. I would have no hesitation in recommending him to anyone.

Stuart arrived in answer to our queries about poor TV reception. The weather was bad, he agreed to come the next morning and install a new aerial and pole, this was after showing me how poor our reception had become. Stuart arrived and got on immediately with replacing our aerial for a new one, it took him very little time before coming inside and up into the loft to complete the job. As soon as he walked through the door he removed his shoes without being asked to, just another example of his attention to detail and desire to make a good impression. He explained to me what he'd done, and that he guaranteed his work for a year, another thing to be really pleased about. He is easy to talk with, and was a pleasure to have around the house. he carefully monitored several channels afterwards for their reception before giving me a detailed invoice and leaving. We could not have had a better professional in to do this job.

Stuart was brilliant. We needed an aerial for our new home. He arrived on time, was polite and friendly. Stuart was very thorough, he checked everything and explained everything so we were aware of all the work being completed. We would not hesitate to recommend SMT to anyone.