Endorsed by Which?

Soak Bathrooms Rotherham

5.0

89 Reviews

Opening Hours
Today - 09:30–17:00
  • Monday 11:00–17:00
  • Tuesday 09:30–17:00
  • Wednesday 09:30–17:00
  • Thursday 09:30–17:00
  • Friday 09:30–17:00
  • Saturday 09:30–16:00
  • Sunday - Closed

Organisations and Awards

Apr 2020
Apr 2019

About

Hello and welcome to Soak Bathrooms, Rotherham. Since we opened our site in Rotherham 2008 we have dealt with many customers from the Rotherham, Sheffield, Barnsley, Doncaster and Chesterfield areas and in recent years good word of mouth reviews have meant customers travelling from as far as Basingstoke to see us!

We are not an average bathroom business at all…. Our products are of a very high standard and because we are a family run business our skills and experience are very extensive, this is due to a high retention of staff and constant development of skills.

One of the main skills we have developed are personal skills and technical skills. Asking the right questions and knowing our products performance and capabilities is something which serves us very well in making sure customers are not only happy, but that they actually recommend us to their friends and families.

What we do

  • Bathroom fitters

    • Accessible bathrooms and showers
    • Bathroom design services
    • Bathroom suppliers
    • Bathroom refurbishment
    • Wet rooms

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
89 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Outstanding service in every aspect
Customer Service
Quality
Value
I really can't praise these guys enough. We've just had a bathroom fitted and will definitely be going back to them for the other bathroom. When we booked a review, he came out, measured up and then took us (later) round the showroom, talking about the various options that were suitable for us. While he always offered advice and pointed out possible issues, the decision was always with us. A good example is the shower units, where he explained what was different between the 3 qualities and made the prices differences very clear, but left the decision entirely to us. Once we'd picked everything, he drew up plans and walked us through them (taking us round the showroom pointing out which items we'd selected for each element). We were then provided with a fully itemised list of what was being fitted and an estimate of the fitting costs and some ideas of what might cause the estimate to be too low (e.g. we needed to re-boarding done, but were warned this this is commonly required). We were given an estimated date and kept informed of whether we were going to start on that date or not. As it happened, they started a day later than planned, but no issues. The guys who did the fitting were brilliant. They turned up at 8:30 each day and kept at it (no sloping off at 3pm). They laid down mats, etc to keep dirt down and cleaned up each night before they left and explained what had been done that day. Friendly, professional and clearly very competent. 100% recommend them.
Customer in South Yorkshire Posted on 22/04/2024 , work completed 16/04/2024
New Toilet room fit
Customer Service
Quality
Value
Used Soak 6 years ago for full bathroom, Did a brilliant job, they put everything together for you, giving options on colours and styles, Ben did a brilliant job fitting it, still looks like the day it was put in, Have a separate toilet that needed upgrading, Went into Soak showroom, Mike was there to help us with our choice, always willing to change things if not happy, Ben & team arrived on the day and once again 1st class workmanship. Thankyou !
Customer in South Yorkshire Posted on 20/04/2024 , work completed 19/04/2024
Complete new modern bathroom
Customer Service
Quality
Value
My old bathroom was looking tired. The toilet wasn't always flushing correctly. Decided to have a completely new one. I wanted someone who could supply everything and install to a high standard, but not cost an arm & a leg. I had passed Soak Bathrooms many times over the years, so checked out the website. I worked on the theory if they were still in business after many years and were getting good reviews this would be my first port of call. I didn't go anywhere else. Mike was excellent, helped us decide want we wanted, my husband & I had different ideas. His design was just want we needed. I can't praise Ben and the installation team enough. A high standard of craftsmanship. I cannot find anything which isn't spot on. Every night everywhere was left clean & tidy, always a good sign of a professional approach to the task in hand.
Customer in South Yorkshire Posted on 06/03/2024 , work completed 06/03/2024
Shower installation
Customer Service
Quality
Value
The whole process from design, choice of materials and installation was faultless. I changed from a conventional bathroom to an electric shower (for environmental reasons) and to allow for greater accessibility. The existing walls, floor and ceiling were clad in paneling/vinyl tiles so no more decorating or tile cleaning. The sink and toilet were also renewed. The installation, carried out over 7 days, was as near to perfection as you could wish for. (Wonderful matching of the tile effect paneling.) The installation was carried out by Ben and Frankie- very friendly and respectful. This is my second week of use and I'm very happy with the layout designed by Mike.
Customer in South Yorkshire Posted on 26/02/2024 , work completed 14/02/2024
Bathroom Refurb
Customer Service
Quality
Value
Second time of using Soak because of the first class job they did on our downstairs bathroom a few years ago. Big thanks to Mike for the design ideas in an awkwardly shaped bathroom and a massive thanks for the expert workmanship by Ben on both jobs and Ben and Frankie on this one. Very professional. Would not hesitate to have again. Thank you.
Customer in South Yorkshire Posted on 05/12/2023 , work completed 04/12/2023
Amazing
Excellent customer service from Mike. He always greeted us with a smile and was so helpful and patient and gave us the best advice in choosing our new bathroom.We had a complete makeover with a fantastic walk in shower.The work started with the removal of the old bathroom suite and tiles. This was done by Ben and Franky. What an amazing job they made in keeping the dirt down and cleaning up at all times. Always friendly and very polite and they did a professional and excellent job fitting our new bathroom . Everything from start to finish was to a very high standard . We love our new bathroom and glad we chose Soak.Thank you to you all for making us very happy customers.
Customer in South Yorkshire Posted on 04/12/2023 (Reviewer did not use service)
Bathroom makeover
Customer Service
Quality
Value
From our first visit to the showroom and discussing our options with Mike to the installation by Sean, Frankie and Harrison we were very impressed. Mike listened to what we wanted, advised us, but never pressured us. Everything was talked through before and during the installation. Even during the installation they listened to us and nothing was too much trouble. Sean and team made minimum mess but cleaned up after themselves every day. The standard of the products they offer, the service they provide and the quality of workmanship is very high. We have no hesitation in recommending this company.
Customer in South Yorkshire Posted on 03/10/2023 , work completed 28/09/2023
Bathroom renovation
Customer Service
Quality
Value
From visiting the showroom and discussing my bathroom options with Mike to the installation team Ben, Harrison & Feankie the whole installation was first class. The equipment and skip were delivered on schedule and the installation team were on site for 7 days. Everything was explained as the work progressed and the team cleaned up after each day and were so polite with nothing too much trouble. Having had many renovations of the house I can highly recommend SOAK to anyone considering a bathroom makeover.
Customer in South Yorkshire Posted on 19/09/2023 , work completed 19/09/2023
Excellent en-suite replacement
Customer Service
Quality
Value
A thoroughly professional project from start to finish. Great attention to detail at each stage of the work from design to completion of installation on schedule. An extremely thorough and reliable team who kept us updated with progress and always left the house tidy at the end of each day. Workmanship to the highest standard by a very hardworking and likeable team who we would unreservedly recommend.
Customer in South Yorkshire Posted on 08/09/2023 , work completed 08/09/2023
Brilliant service.
Customer Service
Quality
Value
We had a full bathroom refit. The bath was removed and was replaced by a shower enclosure, the washbasin was repositioned. Excellent planning by Mike in the showroom. Sean and his team made a fabulous job of the refit. They kept us updated throughout the installation. We can’t express how happy we are with the result! It was lovely to be dealt with by such polite, professional and clean people. We feel that we have got good value for money and would highly recommend them.
Customer in South Yorkshire Posted on 08/08/2023 , work completed 07/08/2023