Endorsed by Which?

Solarframe Direct Limited

4.8

360 Reviews

Opening Hours
Today - 09:00–17:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–19:00
  • Friday 09:00–17:00
  • Saturday 10:00–16:00
  • Sunday 10:00–16:00

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

About

The very name of our company best describes the core activity of our business; supplying energy efficient conservatories, windows, doors and solid tiled roofs to an ever discerning customer base.

We have been transforming homes with our bespoke design, manufacture and fit service for over 12 years, always ensuring that every customer’s experience is second to none.

Customers choose SolarFrame because they know that they are guaranteed to receive quality products from an ever-professional, experienced team. SolarFrame customers don’t need to lift a finger – our dedicated team will do all of the work; from the initial building regulations and planning permissions to the buffing of windows after fitting – no stone is left unturned.

What we do

  • Conservatories

    • Conservatory repairs
    • Conservatory maintenance
    • Conservatory glass heat reduction film
  • Glaziers

    • Double glazing installation
    • Sash windows
    • Replacement window services and repairs
    • Stained glass
    • Window consultants
  • Doors

    • Bi-fold doors
    • Patio doors
    • French doors
    • Orangeries
    • Fire doors
  • Double glazing

    • Double glazing installation
    • Double glazing suppliers
  • Roofers

    • Guttering, fascias and soffits
  • More Services

    • warm roof
    • solid tiled roof
    • orangeries
    • skypods

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.8
360 reviews
Customer Service
4.8
Quality
4.9
Value
4.7
Sort by
Absolutely delighted with our new windows
Customer Service
Quality
Value
Absolutely delighted with our new windows. Great customer service, everyone we dealt with were polite and courteous but special mention to the fitters Mark and Steven who did a brilliant job. Initially we were only going to get 4 windows replaced but soon decided to do the whole house, great decision.
Customer in North Yorkshire Posted on 20/10/2024 , work completed 19/09/2024
The trader replied (on 24/10/2024)
Thank you for your 5-star review!
1st class
Customer Service
Quality
Value
Used Solarframe to replace five windows and one patio door. From first contact to completion, everyone we had contact with was supremely professional, knowledgeable and friendly. The price was competitive and work was completed on time. Most importantly the products are superb and the workmanship was first class. I am highly delighted with the finished job and I can highly recommend Solarframe.
Customer in West Yorkshire Posted on 16/10/2024 , work completed 20/09/2024
The trader replied (on 24/10/2024)
Thank you for taking the time to leave us a review. We are pleased to hear that you are happy with your new windows and patio door.
Exceptional service
Customer Service
Quality
Value
Thank you Solar Frame for an exceptional service. From Steve providing the initial consultation to the various stages we have been really impressed. Kat kept everything on track and was in constant touch we felt really informed about what and who was completing each stage. Andy and Connor the build guys what a team can’t praise them enough, they worked late to keep the project on time due to the bad weather. They always cleaned up at the end of the day, polite and very professional. Russ the electrician thank you we were very pleased with how helpful you were and the service you provided. The plastering team great service and really pleased with the finish. We would highly recommend Solar Frame in fact we are planning the next project.
Customer in Nottinghamshire Posted on 15/10/2024 , work completed 30/09/2024
The trader replied (on 18/10/2024)
Thank you for your fantastic review. Reviews like yours are music to our ears! We will ensure to pass your kind comments over to our team.
Conservatory Conversion
Customer Service
Quality
Value
Solarframe have recently completed work to transform our old conservatory into a full extension with new solid roof and bifold doors. We are very happy with the standard of workmanship and even when small issues arose they were corrected quickly and with no fuss. Would highly recommend and Solarframe were also recommended to us by friends.
Customer in West Yorkshire Posted on 05/10/2024 , work completed 01/10/2024
The trader replied (on 08/10/2024)
Thank you for your 5-star review, we are pleased to hear that you are happy with your new solid roof and bifold doors.
High quality work
Customer Service
Quality
Value
SolarFrame have just completed the replacement of my old, leaky conservatory. From the initial enquiry to completion all the staff who I've been in contact with have been professional and polite. Initial response to my enquiry was prompt, and salesman Rob visited to explain the process and their product. There was no pressure to sign. Once the order had been placed, surveyor George visited to carry out a thorough survey. He explained other options and changes were made to the order without fuss. Shortly after the survey, I was contacted by Co-ordinator Kat who explained the next steps and sent through a schedule of works with dates and names of who would be carrying out what tasks. From electrician, to installer, to plasterer. This communication was very encouraging. When the work was due to start, Kat phoned beforehand to confirm day and time and she kept me informed throughout the work with names, days and times as each team was due. Lovely. Thanks to the hard work of electricians Russ and Callum, installers Dayne and Dean, plasterers Dave and his team and technician Andrew, the work was completed on time to a very high standard and my comments re minor issues were listened to and resolved promptly. I cannot recommend Solarframe highly enough. Very professional and excellent workmanship. Thank you.
Customer in West Yorkshire Posted on 26/09/2024 , work completed 23/09/2024
The trader replied (on 27/09/2024)
Thank you for your fantastic review, it's great to hear your positive feedback!
Replacement of existing conservatory door, windows and roof
Customer Service
Quality
Value
I had new windows, a new door and a new roof installed on the existing conservatory base. Connor, my co-ordinator, kept me regularly informed as to what would happen, when it would happen and who would do the work. Everybody arrived when scheduled to do so. Even though persistent rain on the first installation day curtailed activity because the conservatory would be without a roof and windows for several hours, the installers completed the work as planned. All those connected with the company - sales adviser, surveyor, installers, electrician, plasterers and sign-off technician - were mindful of being in my home, and those involved in undertaking the construction went to much trouble to clean up before leaving. The whole process, which took about ten weeks between my visit to the showroom and completion of the installation, was smoothly executed. First impressions of the completed job are favourable.
Customer in West Yorkshire Posted on 25/09/2024 , work completed 23/08/2024
Conservatory replacement plus a solid roof
Customer Service
Quality
Value
From contacting Solar Frame I found all staff very informative helpful and polite This alleviated any concerns I had from placing the order. The installations co-ordinator Kat was very good keeping in touch throughout the build. The team of fitters Scott, Kane, electrician Mark and the plasterer Terry, all did an excellent job on the build, completing on time and keeping everything clean and tidy I would have no hesitation on recommending Solar Frame to anyone wanting a new conservatory. Mr & Mrs Wilkinson
Customer in West Yorkshire Posted on 08/09/2024 , work completed 27/08/2024
The trader replied (on 10/09/2024)
Thank you for your fantastic review. Customer service is at the heart of our business, so it's great to hear about your positive experience.
Replacement garage window and patio doors
Customer Service
Quality
Value
I was most impressed with the work you recently carried out for me. The whole team, including the salesmen, surveyor and fitters were polite and efficient, as were the office staff. Thank you for an excellent job!
Customer in South Yorkshire Posted on 07/09/2024 , work completed 22/08/2024
The trader replied (on 13/09/2024)
Thank you for your 5-star review!
Outstanding job.
Customer Service
Quality
Value
The whole team were outstanding and I am now sat in my new office delighted. I would fully recommend them.
Customer in North Yorkshire Posted on 06/09/2024 , work completed 27/08/2024
The trader replied (on 10/09/2024)
Thank you for your 5-star review - enjoy your new office!
Great job by SolarFrame
Customer Service
Quality
Value
We've recently changed our "too hot in Summer, too cold in Winter" conservatory into what we now call our "extension" by having new window frames and a solid roof fitted by SolarFrame. A brilliant, professional job was done by everyone from start to finish and we are highly delighted with the end result. Everything was kept neat and tidy for us throughout the whole job - and boy, did they work so hard! (and didn't eat too many biscuits!). A big shout out to the whole team - from Rob (Sales) and Trevor (Surveyor), then Kat, our Installations Co-ordinator, who looked after us so well throughout through the whole process, to the Fitters, Scott and Kane; Plasterers Terry and Team, Garry the Electrician and finally Dom and Andrew, who tidied up and added the very important final touches. A great job guys - thanks very much indeed.
Customer in West Yorkshire Posted on 23/08/2024 , work completed 21/08/2024
The trader replied (on 10/09/2024)
Thank you for your positive feedback! We wish you many happy years enjoying your new, improved extension.