Excellent service
We had the gearing in our back door replaced when we couldn't get it to unlock. I called them for a quote and Gavin happily gave me advice on what he thought I needed and how much it would cost. I called him back the next day and he came that afternoon to fix the door. He was very friendly when he arrived and was polite and chatty to both myself and my young daughter. He carried out the work to a high standard and was done within an hour. Excellent service was given.
Which? Trusted Traders Consumer
Posted on 22/05/2017
, work completed 22/05/2017
Recommended
Satisfied customer would highly recommend
I contacted lock smart on a Saturday evening having issues with my door lock. Gavin arrived very shortly after. He was very efficient and tidied up afterwards I would highly recommend him.
Which? Trusted Traders Consumer
Posted on 22/05/2017
, work completed 22/05/2017
Recommended
Great Job Done
He bought the locks today and fitted them quickly and very well. A very nice man who did a great job.
Angelo, Devon
Posted on 06/09/2017
, work completed 06/09/2017
Recommended
Friendly and fast
Very efficient, excellent job and also very friendly.
Matt, Devon
Posted on 06/01/2018
, work completed 06/01/2018
Recommended
Fast response
Came promptly, very cheerful, got job done efficiently, able to process payment in card or cash. Great job, will definitely recommend!
Customer in Devon
Posted on 05/12/2020
, work completed 05/12/2020
Recommended
broken ignition key stuck in lock.
Holiday in Devon. Car key broke in a door lock. Stranded. Phoned Locksmart Devon. Was with me within an hour. Was courteous, professional and reliable. Would recommend to anyone. Rang my insurance prior to get idea of cost and Locksmart Devon was reasonably priced compared to what my insurer quoted. Holiday rescued! Thanks Locksmart.
Lawrence from Bournemouth
Posted on 29/07/2019
, work completed 29/07/2019
Recommended
No hesitation in recommending this trader
Replacement window locks - very helpful, friendly and efficient
EGREEN, Devon
Posted on 01/08/2017
, work completed 01/08/2017
Recommended
Very pleasant
We were locked out and desperate to get in. My son phoned Locksmart and he came within 30 minutes and door was open very important as I am an asthmatic. Needed to take my medication and next day he came, fitted new lock and we will now be recommending him to anybody who has the same problem. Also he has a very pleasant way of making you feel at ease. Thank you Gavin McNae.
Pamela, Devon
Posted on 19/03/2018
, work completed 19/03/2018
Recommended
Quick response and friendly service
Gavin responded the next day. Quick friendly and professional service. Highly recommended and definitely use him to fix new locks when I move.
Customer in Devon
Posted on 20/11/2018
, work completed 20/11/2018
Recommended
Very efficient and pleasant to have in the house.
I had a faulty back door lock and was a bit worried about employing a locksmith as I had heard they could be expensive, also I didn’t know any. But I found Gavin on the Trusted Trader/Which recommended site. He came on the same day, on time. A very pleasant person who did a very good job in a short time. I asked him about another job to do another day and he kindly did that too because he said I had paid for the hour. I feel he is a very trustworthy genuine person and good to have around. I would have no hesitation in recommending him to anyone.
Fran Miller
Posted on 28/06/2018
, work completed 28/06/2018
Recommended
Emergency call out, arrived promptly.
On arrival Gavin knew immediately the problem, he was quick and competent, very friendly, polite. A job well done, would not hesitate to call him again if needed.
Customer in Torbay
Posted on 27/04/2019
, work completed 20/04/2019
Recommended
Great service
I telephoned Gavin for a quote to change two locks, reasonably priced, he arrived within half an hour. Great service, would highly recommend.
Customer in Devon
Posted on 31/05/2019
, work completed 31/05/2019
Recommended
Excellent service
My daughter was driving her car to do her driving test, with me beside her. We stopped at Halfords to change an indicator bulb prior to the test. While doing this, the car doors auto locked with the keys inside! Great! With half an hour to spare before the test a lovely gentleman contacted Gavin at Locksmart for us and told him our predicament. He arrived in great time, undid the car door for us, and knowing our situation told us to get going to the test centre where I could then pay him while my daughter did her test. Absolutely great service, very polite, cannot recommend enough. Very reasonably priced too.
Customer in Devon
Posted on 01/11/2019
, work completed 31/10/2019
Recommended
Replacement lock / door mechanism
Gavin came to our Aid on 21st January and completed Works for us on 22nd January 2020, as part required. Gavin was excellent and resolved an ongoing problem from a previous Locksmith that attended our property on 28th December and never came back to complete job. We can not speak highly enough for the service he gave us and the prompt response. Gavin is very polite professional and will 100% carry out work to a high standard. He also cleaned up and hoovered the door way after works completed. He has a card machine which is a bonus so we were able to pay immediately. The invoice was also confirmed as soon as payment was made. If you need a locksmith do not hesitate to use Gavin Gavin ensured work was completed on time, was very helpful and had excellent communication throughout.
Customer in Devon
Posted on 22/01/2020
, work completed 22/01/2020
Recommended
My 'Tantalus'
Having spoken to Gavin on the phone (COVID restrictions in place) he undertook to attempt to unlock my tantalus which is probably nearly 200 years old. Not one of his usual jobs. in fact, a first but did say there were no guarantees! Clearly, Gavin likes a challenge! He dismantled the lock to see how it was meant to work, identified the problem, and after a while. BINGO. This job had to be repaired as impossible to replace and I am so delighted with the now functioning tantalus. Great job Gavin. many thanks!
Customer in Devon
Posted on 09/03/2021
, work completed 09/03/2021
Recommended
Speedy and friendly service
We contacted Gavin after being recommended his services, after moving into a new home and needing the locks changed and upgraded. He responded very quickly to our initial enquiry, conducted a home visit the same day and the new locks were fitted within the week. Great service and would highly recommend him.
Customer in Devon
Posted on 09/10/2020
, work completed 07/10/2020
Recommended
Which? Local Review
Kev Bett fitted the lock quickly and efficiently without any fuss or mess. He costed less than the other quotes I'd received without skimping on quality or service. I can't recommend him highly enough - professional and courteous.
Chrismwarner
Posted on 25/04/2016
, work completed 25/04/2016
Recommended
Excellent service
I had a defective lock onto a little balcony area. it became a problem when I was told scaffolding was going up. That would have made the flat vulnerable. Locksmart Devon - Gavin came immediately & now it is all secure.
Dee, Devon
Posted on 06/06/2017
, work completed 06/06/2017
Recommended
Excellent and efficient service
I contacted Gavin first thing in the morning as front door wouldn’t lock, Gavin booked my appointment in for only two hours later, very speedy work and really friendly, helpful guy. It was really helpful that I could pay using card on the spot, which is always helpful these days and he gave lots of information around warranty for the work carried out. Highly recommended!
Hilary Price
Posted on 31/10/2017
, work completed 31/10/2017
Recommended
Prompt, professional, Absolutely Fantastic
Returning home from work with my daughter I discovered I was unable to get into the house - the door wouldn't unlock. I phoned Gavin who arrived within 30 minutes, explained everything he was doing, and accessed the house within 30 minutes - most definitely recommended, an absolute lifesaver and lovely too.
Sarah, Devon
Posted on 03/10/2017
, work completed 03/10/2017
Recommended
Quick response, friendly and competent service
Our UPVC/Glass Porch Door was out of alignment with the frame and it was becoming increasingly difficult to lock. I phoned Gavin who came the next day, re-aligned the door in the space of half an hour and guaranteed his work for 3 months. The lock now operates as new. I am very pleased with the service and do not hesitate to recommend Gavin.
Gaylor
Posted on 29/03/2018
, work completed 29/03/2018
Recommended
Reliable and professional
He came to look at the job promptly, and ordered the new part and returned exactly when we had arranged, no messing about. Fixed the door well and was friendly. I would definitely recommend him. Good job well done.
Diana, Devon
Posted on 18/02/2018
, work completed 18/02/2018
Recommended
Excellent Locksmith!
Gavin has just swapped the locks on my conservatory doors. He was very prompt, did a great job and tested everything before leaving. The work was at a very reasonable price too! Would definitely use Gavin again and recommend him.
Customer in Devon
Posted on 08/04/2019
, work completed 08/04/2019
Recommended
Speedy, friendly service
I needed two replacement car keys and Gavin provided them, quickly and cheaply - much cheaper than the main dealer would have!! Gavin's details are now in my phone address book and I will use him when I next need any house or car keys.
Customer in Devon
Posted on 02/12/2018
, work completed 30/11/2018
Recommended
Great Work !
I Needed a Lock Smith Last minute ! With out a hesitation he came out more or less straight away ! Very reasonable priced , and good job was done ! Nothing is too much for this Guy he goes above and beyond to help you . Thanks !!
Customer in Devon
Posted on 25/12/2018
, work completed 21/12/2018
Recommended