Boiler service
South London Heating installed my boiler a few years ago and they have been servicing it ever since. Very happy with their services so far.
Customer in Greater London
Posted on 12/11/2024
, work completed 11/11/2024
Recommended
A great team at SLHeating
Mark came to see us within 2 days of my call to the office of SL Heating & suggested a combi boiler to replace our old one & said I would receive our quote that day which we did & once we agreed to go ahead & paid our deposit our installation date was agreed for 2 days from our visit/quote date & George turned up at 8 am to start our boiler installation. He explained what he would be doing & answered any questions we had & started work & he worked hard all day to get our new boiler installed & took away all the boxes & our old boiler & kept the area clean. I would also say how nice Kerrie & Lucy have been I’d I’ve called the office at SL Beating they answer any query & are always very friendly. It has been a great experience of great customer service from start to finish & I would recommend SL Heating to family & friends.
Customer in Greater London
Posted on 05/10/2024
, work completed 03/10/2024
Recommended
Brilliant work!!!!!!!!
I was told by British Gas the boiler was beyond repair. I had been expecting this for a while. I called SLH on Friday last and within half an hour, they had arranged a video walk around the installation with the tenant. I then had a quote straight away. I then had another quote shortly after with a slight variation and a slightly cheaper price. That was a first! The engineers arrived when they said and worked later than normal given the job was not as straightforward as was first thought. The tenant said they were friendly, efficient and clean working. I have managed and owned, service businesses, albeit in Telecoms. So I know what customer service is all about. Your team is a credit to your company. Well done.
Customer in Greater London
Posted on 10/09/2024
, work completed 10/09/2024
Recommended
Efficient, professional and helpful
After being unexpectedly cut off from our gas supply by our gas network provider, we found ourselves in a difficult spot with no gas for cooking, cleaning, or heating. South London Heating stepped in to help us navigate the frustrating process of dealing with the gas network provider, offering clear advice and guidance to us, so we could ensure the other company took responsibility for their parts of the remedial work. Once that was sorted, South London Heating quickly and professionally completed the remainder of the work needed to reconnect us. They kept us well-informed, worked efficiently, and left everything spotless when finished. We wouldn’t hesitate to use them again and highly recommend their services.
Customer in Greater London
Posted on 12/08/2024
, work completed 09/08/2024
Recommended
Top rate
Annual boiler check. Very helpful and professional engineer. Arrived on time. Knowledgeable and gave advice about future boiler options. Considerate about respecting my home. Always a very good experience with South London Heating.
Customer in Greater London
Posted on 05/07/2024
, work completed 21/06/2024
Recommended
Hot Water Valve Replacement
Emailed South London Heating Ltd on bank holiday Monday as hot water wasn't working. Received an email back Tuesday morning with an appointment time for today, 30th May for 3.pm. Rung by Engineer asking if he could come early as next client wanted to delay, so arrived, immediately diagnosed fault, gave me a quote for the part, then replaced the valve all in under half an hour. Engineer was very pleasant and helpful. A good service.
Customer in Greater London
Posted on 30/05/2024
, work completed 30/05/2024
Recommended
Replacement of boiler and hot water tank
South London Heating replaced a gas boiler and hot water tank for a mid-sized terraced house. Really good work, completed over 2 days, exactly as per their estimate. The guys made sure we had hot water before they left on the first day. Clear communication throughout, there's always been transparency around cost of different options. When we had some small issues with radiator performance after the works had been done and paid, the firm promptly responded and came to the property twice until the issues were fixed. Would highly recommend South London Heating.
Customer in Greater London
Posted on 23/05/2024
, work completed 12/04/2024
Recommended
new boiler installed
New boiler installed My previous boiler broke down and could not be fixed. This company came out promptly to quote for a new boiler, Mark honestly explained all the options, and I liked that there was no hard sell or pushy sales tactics. New boiler installed a week later on 15th April 2024 by Gus and no issues since. It was really easy dealing with this company and very easy to actually speak to a human. No annoying long winded call centres. I would definitely recommend South london heating.
Customer in Greater London
Posted on 04/05/2024
, work completed 09/04/2024
Recommended
excellent work
I must thank the whole team at South London Heating for providing first rate Assistance throughout the ordering and installation particularly Lucy,Mark and Gus whose expertise in fitting the new boiler was beyond reproach.,leaving everything clean afterwards.
Customer in Greater London
Posted on 22/04/2024
, work completed 20/04/2024
Recommended
Annual Service
Process of notification that service was due and the booking of the appointment was done quickly and efficiently. Engineer came early after having phoned first to check if this was OK. Both boiler and radiators checked. Hassle free and met all expectations.
Customer in Greater London
Posted on 27/03/2024
, work completed 27/03/2024
Recommended
They are a great company who I recommend to my friends
Today they came back for a piece of work which needed doing from the annual service. On time, tidy, quality workmanship, honest reliable. I wish all tradesman were loke them.
Customer in Greater London
Posted on 11/12/2023
, work completed 11/12/2023
Recommended
Highly recommended
This was the third time I've used South London Heating, this time to replace old radiators and add a towel rail. The work needed was assessed and I received an itemised estimate and time frame which I accepted. The office staff were friendly and accommodating. The engineer arrived on time, worked really hard and the job was completed within a day. He left the rooms tidy and as he had found them and was helpful with the questions I asked. I've had no problems with the previous work they've done for me and would recommend them to anyone.
Customer in Greater London
Posted on 08/12/2023
, work completed 05/12/2023
Recommended
Excellent service & value, I'd use again!
The South London team installed a new boiler, smart thermostat and 5 radiator valves for me. They did a great job and tidied up perfectly afterward. But that's not all--what stood out even more was the value (price equal or slightly than other providers) and tremendous service leading up to the work, from several different members of the team. First, several other suppliers never even responded to my request for quotes. Second, I had a lot of questions about which boiler to purchase, which they always answered promptly and clearly; and they were very flexible arranging and rearranging service dates to accommodate my tricky work schedule. Finally, they never went for a tough sell, they won my business by being knowledgeable and professional. I highly recommend them.
Customer in Greater London
Posted on 08/12/2023
, work completed 08/12/2023
Recommended
Excellent service
East to book, convenient appointment, arrived on time, excellent communication, polite staff and easy to pay - highly recommended.
Customer in Greater London
Posted on 31/10/2023
, work completed 31/10/2023
Recommended
Good service.
The SLH engineer phoned to ask if we minded him arriving earlier than booked for a routine boiler service - of course we didn't! He was very polite, worked quickly and quietly and gave us some useful advice about our heating system. SLH email us a reminder every year, and we appreciate the service.
Customer in Greater London
Posted on 14/07/2023
, work completed 13/07/2023
Recommended
Very pleased with our annual boiler service
I found South London Heating on the approved list of engineers for Ideal Heating boilers, and was pleased to find them featured on Which? Trusted Traders as well, even more so as they had such good reviews. Our experience was just as positive as everyone else's in here. We only needed their help for an annual boiler check and everything went very smoothly. It was easy to book, easy to pay online and the engineer was very courteous and patient with all of my questions. Our condense pipe was leaking and he fixed this as part of the annual service, no extra fees, plus he made a lot of very helpful recommendations. Recommended and will definitely use them again next year.
Customer in Greater London
Posted on 11/07/2023
, work completed 10/07/2023
Recommended
Satisfied customer!
John arrived at the time stated, a very pleasant and courteous man. I had no hot water and had assumed the problem to be with the boiler. After taking a look at the boiler John asked to look in the airing cupboard and discovered the problem there, a valve which was no longer working. He soon repaired it by replacing the small motor, one of which he had in his van. He was able to reassure me that everything now seemed fine with the system and explained what had gone wrong, showing me the old motor which had failed. I found John to be both professional and approachable both in his work and in answering fully my several questions. Any future heating or boiler problems I would be happy to trust to him. Thank you John!
Customer in Greater London
Posted on 05/07/2023
, work completed 04/07/2023
Recommended
Excellent service and personal touch
Being blind, I needed to talk to someone in person about a new boiler. Mark attended our property and advised me on what my best choice would be for a blind person. This was duly installed by two of his engineers who removed the old boiler and installed the new one in just over three hours. They explained everything that they were doing and were very courteous. Left the property in a neat and tidy condition after the installation. Mark, the MD, revisited the property to see if I had any questions on operating the new boiler, ran me through all the controls and told me if I had any problems with the operating of it to contact him and he would come out and go through it again, it was all part of the service. Thoroughly professional set up and an excellent job. Would thoroughly recommend them to anybody who had heating problems.
Terry in Greater London
Posted on 01/06/2023
, work completed 31/05/2023
Recommended
Happy with service
They are professional, polite and knowledgeable. Resolved problem straight away. Came on time, explained everything. Very happy and will use them again.
Customer in Greater London
Posted on 05/05/2023
, work completed 05/05/2023
Recommended
Neat & Tidy
I recently required a new boiler to be urgently installed in a rented property. I contacted South London Heating who were able to survey the property same day and provide two quotes and a verbal explanation of what was required. The boiler that I chose was then installed within 48-hrs which pleased my tenant. The install was completed in one day with minimal disruption and on inspection the work had been done in a very neat and tidy fashion I would have concerns with recommending South London Heating to a friend.
Customer in Berkshire
Posted on 12/04/2023
, work completed 06/04/2023
Recommended
Met All Expectations
I have used this company for my central heating needs for the last 5 years. I am glad to see that they have survived the difficulties of the last few years and have continued to provide excellent service - meeting all expectations - on time, did the job plus the paperwork and left the place tidy.
Customer in Greater London
Posted on 06/04/2023
, work completed 05/04/2023
Recommended
Professional, trustworthy and courteous service
I highly recommend South London Heating. Always efficient, courteous and trustworthy. You know your in capable hands with them. Highly recommend.
Sean in Greater London
Posted on 24/03/2023
, work completed 23/03/2023
Recommended
Mending our heating system
We called South London Heating because our central heating system wasn't working properly and the heating was periodically going off. They came very quickly to examine it and were very thorough. They found a problem which they rectified at once. However, as we expected there was a problem with the thermostat system... the oldest part ... which was malfunctioning. They found a solution very quickly, a replacement that was relatively easy to install and did not require any extra work. As a result, we have a perfectly functioning system at a reasonable cost. I would recommend them to anyone. The staff respond quickly, are pleasant to work with and very helpful.
Eleanor in Greater London
Posted on 27/02/2023
, work completed 22/02/2023
Recommended
Boiler service
Carried out boiler service, efficient, tidy, polite and helpful. Provided additional advice when asked. Clear about actions required. Professional company from booking appointment to completion of works. Would recommend.
Customer in Greater London
Posted on 15/11/2022
, work completed 15/11/2022
Recommended
Annual boiler service
I had my boiler serviced today by South London Heating. They installed it a few years ago and have serviced it annually since. The engineer today was prompt, professional, friendly, and gave me clear feedback on what he had done. I always feel reassured I'm getting a very good service from this company.
Customer in Greater London
Posted on 09/11/2022
, work completed 09/11/2022
Recommended
Great customer service
Soth London Heating installed my boiler about 8 years ago and carry out a service every year. I've never had any problems. Always punctual, courteous and helpful.
Customer in Greater London
Posted on 26/10/2022
, work completed 26/10/2022
Recommended
Boiler Servicing
The boiler was installed by South London Heating over 7 years ago and serviced by them ever since. The work is carried out professionally and everyone involved is very friendly, courtieous and helpful. I have had no problem with my boiler and am very happy with their service given to me.
Customer in Greater London
Posted on 11/08/2022
, work completed 29/07/2022
Recommended
Annual Boiler Service
Booked annual service for my Central Heating Boiler. Easy to book and excellent service. I would definitely recommend South London Heating Ltd.
Customer in Greater London
Posted on 08/03/2022
, work completed 08/03/2022
Recommended
Replacement Central Heating System
South London Heating replaced my early 1960s gas warm air heating system in an empty investment property with a 21st century combi boiler with radiators. I was impressed from the very beginning by their quality customer service provided by the office staff (Elin) and the reassuring information they (Mark) readily provided at on site meetings and willingness to answer questions. The work was undertaken speedily by Kevin & Gus who were tidy, well organised and neat. The fitters engaged readily with me and were most obliging even sorting a minor problem which I had caused. Kevin ands Gus completed the work in a shorter period of time than expected(!) and removed all the rubbish I will recommend South London Heating to neighbour members of the Whatsap Group in my building where the flat is located and will certainly use South London Heating to replace the boiler in my own home later this year recommending SLH to other neighbours
Customer in Greater London
Posted on 23/01/2022
, work completed 10/11/2021
Recommended
Heating inspection
Very happy with the service provided by Mark and the team at SLH. I have used them many times in the past and on this occasion, they visited at short notice to conduct a check of the heating system. They have a full report along with options of ways to improve the system. Customer service team very good and responsive. Highly recommend.
Tristan in Greater London
Posted on 08/05/2021
, work completed 26/04/2021
Recommended
My new boiler installation.
2 very pleasant, helpful engineers. Very professional, excellent work. Clean, tidy. Very patient with all my queries. I will be more than happy to recommend this company. Good communication with customer service too.
Helen in Greater London
Posted on 07/05/2021
, work completed 06/05/2021
Recommended
Professional job
I was extremely pleased with the boiler service from South London Heating Ltd. From the moment I enquired about a boiler service with them, to the completed job, the whole experience was professional, friendly and thorough. I didn't feel pressurised into using the company and they were happy to answer all my queries. On the day of the service, the service engineer arrived on time and was professional, courteous and friendly. He was also proactive in cleaning the system filter and kind enough to offer advice on thermostats, balancing the radiators and other issues while checking all the radiators. Well done!
Customer in Greater London
Posted on 21/04/2021
, work completed 14/04/2021
Recommended
New Boiler
Excellent service and installation of my new boiler friendly and knowledgeable staff. I would definitely recommend South London Heating Ltd
Customer in Greater London
Posted on 18/03/2021
, work completed 12/03/2021
Recommended
Amazing!
Great job done installing a new boiler. Company very accommodating with two quotes and no pushy sales people while waiting for quotes from other sources. Engineers pleasant and helpful. No mess left at all. Quick turnaround which was good as family member due home from hospital. Would definitely recommend South London Heating Ltd.
Customer in Greater London
Posted on 03/03/2021
, work completed 01/03/2021
Recommended
Happy with my new boiler
I am very happy with my new boiler-wonderfully quiet and giving a better shower in bathroom than my old boiler. Love that it comes with 10 year guarantee. Work completed in one day by pleasant, professional engineer. I am happy to recommend this company.
Customer in Greater London
Posted on 27/01/2021
, work completed 25/01/2021
Recommended
First class work, use this company - we highly recommend their standard of work
We had a new boiler fitted together with an update of existing radiators. From start to finish this company more than delivered, the quote for the work was very competitive and the customer service brilliant. The work was completed to schedule with engineers being very professional, they tidied up at the end of each day and the standard of work was exceptional. The work is fully guaranteed and we now have a very efficient heating system. All staff were polite, efficient and professional, the guarantee of the work is great with the boiler having a 10 year guarantee, all paper work undertaken by the company. Use this company they stand out as their prices are fair and they do exactly what they say they will do to a very high standard.
Customer in Central London
Posted on 15/11/2020
, work completed 20/09/2009
Recommended
What a great company to deal with!
I called the company about a problem with the hot water system in my flat and from the first phone call (answered in a couple of rings by a real person by the way!) nothing was too much trouble. They had a plumber inspect the system the next day, sent a written reasonable quote the same day and fitted the replacement parts a week later. Kerri in customer services is very helpful and efficient and even paying is easy with an online link.. What’s not to like? I will definitely be using them again.
Customer in Greater London
Posted on 27/08/2020
, work completed 20/08/2020
Recommended
Highly recommended
We had a new boiler fitted and some radiators replaced. The work was completed quickly, efficiently and on budget. A very pleasant and helpful company to deal with - from my initial contact with the office to completion of the job everyone was considerate, professional and efficient. I would certainly recommend them
Customer in Greater London
Posted on 13/08/2020
, work completed 06/08/2020
Recommended
First class service, true professionals
I had a new boiler installed. They talked me through the best options for my property (thankfully, no hard sell) and gave me information to take away and decide. The very competitive price they quoted was the price I paid. The engineer was prompt, respectful of myself and my property, obviously knew his trade, and completed the job in the time quoted. He happily answered all my questions/concerns, and left the place spotless. I'm so very thankful I chose them!
Susan in Sydenham
Posted on 17/07/2020
, work completed 16/07/2020
Recommended
Very professional job
I choose this company as their quote was the most professional and they offered a range of options. Booking and dealing with the front office was a breeze. On the day of installation, the workers were on time, polite, clean & tidy & even finished earlier than planned. Highly recommend.
Will, London
Posted on 19/06/2020
, work completed 08/10/2019
Recommended
Highly recommended
Honest, trustworthy company. Prompt arrival. Courteous and efficient fitter. Left the property clean & tidy. Ensured I understood the new controls. Cannot recommend highly enough!
Hazel, London
Posted on 18/03/2020
, work completed 18/03/2020
Recommended
Great work
Mark came to install a new boiler and replace some pipe work. Everything from initial quote to end of work was done quickly, cleanly and professionally. Aftercare is excellent so far, Mark came out immediately when we had a query about the remote Control. No hesitation in recommending and will use South London Heating again.
Customer in Greater London
Posted on 16/02/2020
, work completed 05/02/2020
Recommended
New boiler with some issues all resolved now
I had a new Worcester-Bosch Greenstar 8000 Life boiler fitted with EasyControl that works with WiFi connection and can be controlled from a mobile phone. A total of three visits were needed to complete the installation successfully. The WiFi control key wasn't working due to a subtle wiring issue - more due to lack of familiarity with the new boiler. The kitchen cabinet needed fixed to accommodate the slightly larger boiler. All credit to Mark and the team, who bent over backwards to ensure the job was completed to satisfaction and they even brought in a carpenter.
Customer in Greater London
Posted on 11/12/2019
, work completed 06/12/2019
Recommended
Excellent work.
The appointment to replace my boiler and radiator controls was made within a few days. The process was efficient and informative about types of boilers. The boiler was fitted in 6 hours. The controls were well explained and the area where the work had been done was left clean and tidy. An excellent job all round.
Stuart, London
Posted on 14/11/2019
, work completed 14/11/2019
Recommended
Local, quick and polite.
I've used South London Heating to do my routine gas boiler service for the past couple of years. They know what they're doing and they work quickly and cleanly. Needless to say, they are cheaper than a British Gas contract! I shall use them again.
DE
Posted on 01/08/2019
, work completed 04/07/2019
Recommended
Excellent service
I contacted South London Heating at about 9.15 one morning as my usual plumber had failed to respond to a text. A boiler service was due and I was keen to get this done quickly. South London Heating gave me an appointment time of 12.30 that day, arrived early, completed the service and also gave advice on a couple of other heating issues. Impressive and gave me complete confidence in them. I will certainly use them again.
Chris
Posted on 20/07/2019
, work completed 18/07/2019
Recommended
Excellent work carried out by pleasant and effective staff
Having had some very disappointing experiences with two other companies which left us with still unresolved issues, we decided to try South London Heating whose office is quite close by. From my first contact with them, I felt a lot more confident than I had with the others. The office staff are helpful and pleasant and responded effectively. We had someone to examine our central heating system very quickly and a solution of the change of the boiler was suggested. This work was organised and completed within the timetable set and the results have been even better than expected. Paul, the engineer who carried out the work, was very efficient and tidy, clearing up after completing the work. We are very happy with the result and will certainly use the company again and will recommend them to our neighbours.
Customer in Greater London
Posted on 23/06/2019
, work completed 06/06/2019
Recommended
Outstanding service
Mark completed our technically challenging installation (including underfloor heating and boiler relocation) in an exemplary manner. The work was done to a high standard and on budget. We would recommend him without reservation.
Customer in Greater London
Posted on 20/04/2019
, work completed 13/04/2019
Recommended
Boiler Service
This was the first service for a boiler installed 12 months ago. The booking process was simple and was able to book a service the same week as I called. Engineer came on time and did the work quickly. Invoicing procedure simple and quick.
Customer in Greater London
Posted on 11/04/2019
, work completed 11/04/2019
Recommended
Installation of new boiler
South London Heating were able to replace our old boiler at short notice and made the whole process was very smooth from start to finish. Mark and his customer service team were efficient and helpful when it came to explaining what needed to be done. John and Paul who installed the new boiler worked very hard over the two day job which was not a simple job. We would certainly recommend South London Heating.
Customer in Greater London
Posted on 25/03/2019
, work completed 22/03/2019
Recommended
Boiler service + advice on TRVs
The service was booked easily and the engineer arrived right on time. Talked me through basic maintenance advice clearly. Honest review of next steps in heating system upkeep and advised on when TRV should be replaced. Friendly and clear - will call again when needed.
Customer in Greater London
Posted on 27/02/2019
, work completed 18/02/2019
Recommended
Installed a new electric boiler and new radiators
South London Heating were responsive when I first asked for a quote for the work I needed carried out, and Mark was very helpful in making suggestions for what was not a straight forward job of disconnecting my heating from the current boiler (in another flat) and installing a new boiler in my own flat. The team who carried out the work were professional and kept me up to date with progress, and dealt with the neighbours well. The work was completed with minimal disruption and mess, and they even brought in an extra person to get the job completed a day earlier than expected. Am really pleased with the boiler, and the whole team have been very helpful including with follow up questions. Would recommend.
Customer in Greater London
Posted on 26/01/2019
, work completed 08/01/2019
Recommended
SLH to the rescue!
Mark sent an engineer out to us, free of charge, on a Saturday morning within 30 mins of me calling him in desperation. British Gas had cut a pipe after suspecting a minor leak - and the boiler manufacturer was unable to repair the leak without the pipe being reconnected (something the manufacturer is not able to do). Fortunately Mark sent out his engineer Mark, and they reconnected the pipe, all free of charge. Excellent customer service!
Customer in Greater London
Posted on 15/01/2019
, work completed 12/01/2019
Recommended
Top quality service
This is a highly to be recommended company in every possible respect. This visit was for my annual boiler service. However, I have used them for a very complicated and difficult emergency in the past An exceptionally trusted and successful firm in my experience and I would have great confidence in reommending them to my friends.
Customer in Greater London
Posted on 09/01/2019
, work completed 08/01/2019
Recommended
Great
Fitted a new boiler for me. Nice people and did a fantastic job. Would recommend (and already have done to my friends). Thanks a lot, Neil
Customer in Greater London
Posted on 31/12/2018
, work completed 20/12/2018
Recommended
Paul & Ronnie did fabulous job replacing my combi boiler, new worcester bosch for old potterton.
Paul and Ronnie did a really fabulous job. And the quotation visit and process was also extremely straightforward and very well-handled by Mark and Kerrie. Boiler was fitted 3 months ago, and it has been working great since then, through the autumn and into the winter.
Customer in Greater London
Posted on 21/12/2018
, work completed 13/09/2018
Recommended
Excellent service
Arrived on time for both the initial survey and subsequent work. Boiler and five radiators replaced quickly and efficiently. Would certainly recommend and will continue to use them for the annual boiler service.
Customer in Greater London
Posted on 30/11/2018
, work completed 07/11/2018
Recommended
Combi boiler annual service
Excellent and friendly service as always - these guys fitted my boiler and do the yearly service, wouldn't hesitate to recommend them for heating work.
Annabel Tremlett
Posted on 18/10/2018
, work completed 18/10/2018
Recommended
Reliable and quick job
I had a gas fire safety check. The company came across as professional and efficient during the booking process. The job was carried out quickly and the engineer was very friendly - explaining the process to me which was useful as I am quite clueless about these things!
MaryOM
Posted on 22/08/2018
, work completed 22/08/2018
Recommended
Combi-boilers
From a tank full of hot water which ran out, to a continuous stream was one of the best decisions I have ever made. Removing the tank and using the space as an airing & container cupboard is also a huge delight. I would highly recommend and trust South London Heating for their punctuality, knowledge, expertise and cleanliness.
cspraggs
Posted on 14/08/2018
, work completed 14/08/2018
Recommended
Saved the day!
Once our boiler broke we quickly looked for highly rated companies in our area and we contacted South London Heating. Mark was able to come out almost immediately and was really helpful, professional, friendly and obviously experienced, when quoting for us. Kerrie was great from a customer service side, so friendly, attentive and kept me in the loop about all stages of the process. Upon installing, Paul Hatt and his colleague arrived on time, were friendly, professional and very helpful when it came to explaining the process and the new system to us. They also worked very hard but quickly and were very clean. Pricing was on point with what we expected, if not slightly under for the level of service we got. All in all, I would highly recommend choosing South London Heating!
A.Burns
Posted on 01/08/2018
, work completed 01/08/2018
Recommended
New boiler installation
Mark came to provide a quotation for a new boiler and 2 new radiators. He was friendly, professional and gave me confidence that he knew what he was talking about. He didn't try to up-sell all new radiators to me (which another company had done). He turned the quote around quickly and Kerrie in the office was extremely efficient, helpful and answered any questions I had promptly. Paul and Ronnie did an excellent job installing the boiler and were a pleasure to have in the house. I cannot recommend this company highly enough, excellent service from start to finish.
Elisa Z
Posted on 23/07/2018
, work completed 23/07/2018
Recommended
My review
On time, agreed price, clean and tidy.
Leonard, Kent
Posted on 22/06/2018
, work completed 22/06/2018
Recommended
Great work
I had a new boiler, two new radiators and a Nest thermostat installed. I was very happy with the work which was carried out professionally and quickly. I would definitely recommend this company and would use them again.
RACHEL MERRETT
Posted on 17/06/2018
, work completed 17/06/2018
Recommended
Terrific work - reassuring and fast
The Director came and quoted on a new boiler (my old one was definitely on last legs and a few days later packed up completely). He explained everything clearly to me and didn't try to upsell - listening when I said I would prefer a mechanical timer and didn't need it to fit in a cupboard. It was a bit above other quotes but I was reassured that they would do a good job fitting it - in the end they did an excellent job! They also moved around their bookings to accommodate an emergency fitting as my boiler packed up and I have young children. Highly recommended.
Hannah Saunders
Posted on 15/06/2018
, work completed 15/06/2018
Recommended
First rate job
I cannot speak too highly of this company's work in installing and repositioning my new boiler, rearranging some complicated pipework and repositioning the Megaflow tank. Mark gave me clear guidance about what could be done, and came up with a very reasonable quote for the two days' work involved. Mark's team carried out the work with a minimum of fuss and a maximum of efficiency. They arrived punctually, took great care not make any mess, and we were delighted with their work.
Jack W
Posted on 16/05/2018
, work completed 16/05/2018
Recommended
Highly Recommended
South London Heating Ltd have recently installed a new boiler at my property. Mark provided me with a very reasonable quote and once agreed, sent in Paul and Phil to do the work. They arrived on time, worked non stop to get the installation completed as per the schedule, and left the area clean and tidy. It is refreshing to have such good customer service from an organisation, and I would like to thank Kerrie back at South London Heating for backing up the whole process and with dealing with my queries so promptly. Would definitely use this company again.
FrankiePG
Posted on 30/04/2018
, work completed 30/04/2018
Recommended
Happy with prompt response to emergency
I was very pleased to get my gas service restored promptly by South London Heating after it was shut down by the gas board due to a gas leak. The office asked the engineers to call when they were on their way, which meant I wasn't stuck waiting hours on end for someone to turn up to a rental property. The men were friendly and professional and the price for the call out was very reasonable.
Aprill
Posted on 07/04/2018
, work completed 07/04/2018
Recommended
Honest, Reliable, with Moral Standards. This Company has them all !!
I have in the past dealt with heating installation companies before, but none has the professional standards as this company. It is a joy to find the qualities that South London Heating Ltd have as a company. They clearly work as a team , efficient, reliable and honest hard workers. I thank Mark, Kerrie, Phil, Paul and Harvey for the installment of boiler and Radiators . Absolutely amazing job done. A pleasure to pay you. Without hesitation I would recommend this company.
Laura Potel
Posted on 22/03/2018
, work completed 22/03/2018
Recommended
Do exactly what they claim - high standard of professional work
This is an outstanding team at all levels and with excellent time management. My 42 year old boiler had given up and we were also without hot water during the coldest days on record. Mark 'flooded' the house with a highly-skilled professional team who worked diligently to install our new system with the minimum of disruption. They cleared up beautifully at the end of each day - important when your'e living through it. The pipework in the utility room looks like a work of art so I shall not be boxing it in! For knowledge and skills, great work ethic, problem-solving, excellent communication, efficiency, courtesy and a great job well done they could not be beaten. I have no hesitation in recommending South London Heating. I am glad I chose to use them...if only they did plumbing too! Many thanks to you all.
Rosie Harrison
Posted on 12/03/2018
, work completed 12/03/2018
Recommended
New Boiler Fitted
Lived up to their high rating - came on snowy freezing day; worked quietly and with minimal disturbance. Arrived on time and completed job within estimated time. Would recommend.
Adamson
Posted on 05/03/2018
, work completed 05/03/2018
Recommended
Complete new heating system. Excellent work
South London Heating replaced my ageing immersion heater with a new combi boiler, after another company I had hired, AC Wilgar, let me down. From the start, SL Heating was fantastic. No matter who I dealt with, I received prompt, personal attention. Everyone was very professional and knowledgeable and after meeting Mark Gallagher, I was confident I was in good hands. The job presented several unique complications, however, the team at South London heating were able to work with me to overcome these, and were able to install the new boiler and pipework, much quicker than the time given by their competitors. Throughout the installation, the engineers were professional and considerate. They worked very neatly and left no mess at all afterward. They arrived on time and worked tirelessly the entire day. All work was carried out to the highest standard. Following the installation, the aftercare service that was second to none. As a result, I cannot recommend this company enough. They are a professional, efficient and reliable group of people who are clearly passionate about what they do.
David C
Posted on 21/02/2018
, work completed 21/02/2018
Recommended
New boiler and underfloor heating pump
This company fitted a semi-commercial boiler in my large Victorian house. My old boiler was 13 years old and they successfully power flushed the system and got my underfloor heating working. They came back several times to iron out a few teething problems. very satisfied. Always replied to my calls promptly.
Heather Swain
Posted on 29/12/2017
, work completed 29/12/2017
Recommended
Excellent company
Very pleased with the excellent, professional work and reasonable price for the installation of our new boiler and the related work. Project fully discussed and excellent advice given. Very pleased.
Denis Lawrie
Posted on 03/12/2017
, work completed 03/12/2017
Recommended
Boiler Service
Very professional service. Emailed to confirm appointment. Phoned to say they were on the way. They serviced our Combi Boiler and checked all radiators. Offered advice on heat settings. Sent invoice and receipt by email after the service. Pleasant, polite and efficient service. Good value for money.
Desmond Lauder
Posted on 16/11/2017
, work completed 16/11/2017
Recommended
Boiler installed excellent workmanship
Really good value for money pleased with the level of work which was outstanding. staff friendly & informative will definitely recommend & will use again.
Deborah
Posted on 26/10/2017
, work completed 26/10/2017
Recommended
Reliable and straightforward experience.
Heating system fault diagnosis and adjustment. Professional approach. No surprises. Successful outcome.
Robert Conway
Posted on 23/10/2017
, work completed 23/10/2017
Recommended
Boiler service.
Very professional, very thorough, honest about what needs doing, and explaining everything clearly. Competitively priced. Also very pleasant people to deal with, both on the phone and in person - really nice guys. Strongly recommended.
William
Posted on 25/09/2017
, work completed 25/09/2017
Recommended
Excellent boiler replacement work
The team from South London Heating replaced our aged old boiler with a new combination system in 2 days. An excellent job with no fuss and little mess. Paul, especially, completed his work swiftly and efficiently, no problem was insurmountable and he came up with good solutions to a few challenges. All the work was completed quickly, cleanly and tidily and we were very impressed. The combination boiler is proving to be a joy already - we should have replaced the old conventional one years ago! Well done to Mark and all the team.
Howell
Posted on 10/09/2017
, work completed 10/09/2017
Recommended
Good reliable work
Boiler installed at flat, all done as quoted, helpful to arrange supply of boiler. Very good service, would thoroughly recommend
Annett Crane
Posted on 10/09/2017
, work completed 10/09/2017
Recommended
Excellent
From the start, several months ago when we requested an estimate, the service was impeccable; responsive and efficient. The engineer who came on the day was friendly and clearly very experienced.
Sebastian Kraemer
Posted on 25/08/2017
, work completed 25/08/2017
Recommended
Excellent Service
My boiler broke down and South London Heating fitted in the installation a new one at short notice. Their engineer was cheerful even when my house threw up "surprises" and it was extremely hot where he was working. Thank you.
The Wright Family
Posted on 18/07/2017
, work completed 18/07/2017
Recommended
My best "find" for ages
This is a very good tradesman indeed. I had a most complex problem with my Boiler. This was dealt with by Jack, who diagnosed the fault and mended it. At all times I was kept informed of progress by the efficient staff and I got a very fair price for the job in my opinion. Super people to deal with. Shall use again with certainty as I have some plumbing problems.
P Mann
Posted on 29/06/2017
, work completed 29/06/2017
Recommended
Definitely Recommend
I hadn't heard of South London Heating until I found them on Which Trusted Traders while looking for comparative quotes for a new boiler. Their quote was clear, detailed and reasonable - and as Bosch accredited installers they could offer an 8 year guarantee. So I booked them. And I'm glad I did. Their engineer was punctual and polite. There were no last-minute nasty extra costs. In fact, their quote specified that there would not be. Since installation, South London Heating have registered my guarantee with Bosch and dealt promptly with all paperwork. They are friendly and professional. I'd certainly use them again.
DS
Posted on 13/06/2017
, work completed 13/06/2017
Recommended
A service to be proud of
We recently had our boiler replaced by South London Heating and I am happy to say everything that was promised was delivered with a smile. I would gladly use them again. They are well priced, quick to respond and professional.
Chantelle Hudson
Posted on 08/06/2017
, work completed 08/06/2017
Recommended
Happy customer
The whole team were polite, pleasant and professional, plus the price was around £300 cheaper than the next cheapest. The installation if the boiler commenced the day after the survey visit. Paul saved me some money by eliminating the need for a condensate pump by linking the condensate pump pipe to an external pipe. They worked well together, processes were explained and Jack gave me additional advice on how to reduce energy usage, as well as going through the control menu. They all took pains to minimise disruption, dust and tidied up after themselves. Would definitely recommend them.
Briony
Posted on 25/05/2017
, work completed 25/05/2017
Recommended
Professional, efficient and competitively priced.
I have absolutely no regrets in selecting South London Heating to carry out a recent boiler replacement army home. Quotation process was quick and efficient. Advice was clear. Installation was done with high degree of professionalism and minimum of fuss. Price was competitive in comparison to other quotes received. I have no hesitation in recommending this service.
Which? Trusted Traders Consumer
Posted on 09/05/2017
, work completed 09/05/2017
Recommended
Excellent service
From the initial visit to quote for the work to the completion of the job, we were very impressed with South London Heating. The various members of the team were good at problem solving, worked efficiently and were all very pleasant. We have already recommended them to several neighbours and friends.
Anne, London
Posted on 25/04/2017
, work completed 25/04/2017
Recommended
Excellent work!
We had the Central Heating replaced. New boiler, radiators and necessary pipework. The team was very good and efficient. The job was finished within the timescale. Both Paul and Ryan were very polite and professional and the overall job done was excellent.
Muhammad
Posted on 13/04/2017
, work completed 13/04/2017
Recommended
Brilliant new boiler
We found South London Heating via the Worcester Bosch website when looking to replace our broken old boiler. The quote was very competitive and they had availability to install quickly. Very happy with the work. Great attention to detail from Mark and team, would recommend.
Which? Trusted Traders Consumer
Posted on 12/03/2017
, work completed 12/03/2017
Recommended
Brilliant service, will definitely use again
After having issues with our previous new boiler (18 months without being able to run a full bath) that was installed by council engineers, we were obviously concerned about what type of service we would get from an independent firm. We needn't have been. Mark, Sarah and Louis made the whole experience from start to finish a pleasure. The boiler was installed with the minimum of fuss, and we now have a working heating / hot water system for the first time in almost 2 years. Price wise they were far more competitive than many others, professional, and courteous, we will definitely be using them again in the future! 100% would recommend.
Which? Trusted Traders Consumer
Posted on 05/03/2017
, work completed 05/03/2017
Recommended
Boiler install and flue seal
A first-rate experience with South London Heating. Nice people, quality workmanship, good price and willing to go the extra mile for the customer. Wouldn't hesitate to recommend them or to use them again.
David Summers
Posted on 21/02/2017
, work completed 21/02/2017
Recommended
First class service
Wonderful experience from Sarah in the office to Louis the plumber and apprentice. It was a Worcester Bosh boiler that was serviced. My daughter's London home. The work was excellent, all the relevant checks completed, the paperwork was explained to me, the timeing arranged to coincide with the day I spent at my daughter's home. A slight delay in the plumber arriving, but the office were immediately in touch and keep me posted all the way along. I never though I would say this, but these London plumbers are wonderful and this is the second time we've used this service. Praise from a Yorkshire woman.
sliva66a
Posted on 10/02/2017
, work completed 10/02/2017
Recommended
Absolutely brilliant
Mark and all the team were absolutely great - so efficient and courteous. From my initial contact to the job being complete took just one week. By contrast, I waited 2 months for a consultation with British Gas and South London's quote was significantly less for exactly the same product. Mark came to the flat after the installation to check everything was OK and I understood how to use the boiler and thermostat. I had been dreading getting a new boiler and South London made it simple and affordable. I cannot recommend them highly enough.
Which? Trusted Traders Consumer
Posted on 01/02/2017
, work completed 01/02/2017
Recommended
Installation of new boiler
This company was a pleasure to deal with. Sara, in the office, couldn't have been more helpful, the quote was reasonable, the work was completed to a high standard by Mark and his team, and the aftercare is the best I've known. I would wholeheartedly recommend them.
rekaufmann
Posted on 30/01/2017
, work completed 30/01/2017
Recommended
Purchase and installation of new boiler
After a couple of poor experiences with other plumbers, Mark and Sara were a refreshing pleasure to deal with. They were easily contactable, clear and unbiased in their recommendations, reasonable in price and the work carried out was exemplary. I will be using them again in future and can't recommend them highly enough.
GuyWilliams
Posted on 13/01/2017
, work completed 13/01/2017
Recommended
Installation of new boiler and replacement water tank.
I was highly impressed by Mark and his whole team the work they carried out was extremely good and it was all carried out with great speed and efficiency. I would be most happy to recommend this company to anybody as I feel they give great value.
PeterCh
Posted on 23/12/2016
, work completed 23/12/2016
Recommended
New boiler & radiators replaced.
Mark was able to come and provide a quote the same day following an issue with our boiler, and was able to schedule the work for completion the same week. John and Harvey were great, worked really hard to get the job done quickly and the quality of the work is excellent. Moreover, the quote was extremely reasonable and the aftercare has been excellent. I'd highly recommend Mark and team.
jimknight1210
Posted on 08/12/2016
, work completed 08/12/2016
Recommended
Competitively Priced, Flexible and Highly recommended
I cannot speak more highly of South London Heating. Mark attended promptly to quote for the work, sending through the quote the following day and kept in contact during the work. John and the other engineers completed the work to a high standard, and showed flexibility to get the job down when our requirements changed. Sara offered great customer service from the office always dealing with phone calls promptly and courteously, and dealing with invoices, warranty and other paperwork very efficiently. Overall competitively priced, reliable, customer focused and local.
David P
Posted on 07/11/2016
, work completed 07/11/2016
Recommended
New hot water cylinder and radiators
We were immediately impressed with Mark's understanding of the difficulties we had been having with our central heating system. The work was carried out efficiently with minimal disruption and we are happy with the result. We will definitely be using this firm in the future.
Jeff
Posted on 03/11/2016
, work completed 03/11/2016
Recommended
New Central Heating Boiler and accessories installation
Glad to record an excellent report on the splendid service of this company. The installers arrived on time, were efficient, hard working, polite and courteous. They completed the work in one day and left the premises in reasonable condition. They come highly recommended.
Happy Customer
Posted on 18/10/2016
, work completed 18/10/2016
Recommended
Excellent company who I would thoroughly recommend and use again
Mark with his team of Paul and Ryan, did a great job installing my new boiler, putting new tanks in the loft and a new hot water cylinder in the airing cupboard. Mark's design worked well for a mid-terrace house with limited outside wall space, utilising the existing airing cupboard and taking the flue up into the loft and out through the roof. British Gas had been unable to suggest anything when they came so Mark's "can do" problem solving approach was much appreciated. The work was carried out with smooth efficiency and a change I wanted during the job was accommodated with good humour. They were a delightful firm to work with, thoroughly professional, who I would recommend without hesitation. The price quoted was also extremely competitive.
Gill, Dulwich
Posted on 21/09/2016
, work completed 21/09/2016
Recommended
Incredibly professional with very competitive price - strongly recommend.
The work was done to a very high standard. The gentlemen installing were efficient, tidy and very friendly. The Manager cam round to inspect all work done and ensure he was happy with the finished product, We were also assured they would return if anything was not to our satisfaction. I can highly recommend this company for being incredibly professional.
Stuart P
Posted on 06/09/2016
, work completed 06/09/2016
Recommended
Efficient, reliable ,first rate service
Booked and annual service for the boiler Mark installed last year and had a stop valve fitted on an outdoor water supply. Mark kept me informed about the time he would arrive, gave the price up-front and carried out a thorough,job. He re-set times according to my needs and bled all radiators. The extra job of fitting the stop valve was fitted quickly and efficiently.Mark is polite, efficient had works to a very high standard
Kathleen
Posted on 06/09/2016
, work completed 06/09/2016
Recommended
New Boiler Installation
Mark and his team were courteous, efficient and completed a quality installation to the agreed price.
james
Posted on 22/08/2016
, work completed 22/08/2016
Recommended
Professional and Efficient
This is a very professional company. Mike came to give us a quote. Later on answered all our questions promptly and when we had a query as to the positioning of the pipes he even came back again on a Sunday to discuss this. The work was done efficiently by Luke with the minimum of disruption. We have been enjoying our new boiler. Highly recommended for their prompt service, efficiency and courtesy.
conservationist
Posted on 15/08/2016
, work completed 15/08/2016
Recommended
Excellent work
Prompt, efficient, helpful, high standard of work. I have already recommended this company to a friend. I was impressed from first contact & delighted with end result. Boiler installation.
Honor, Kent
Posted on 05/08/2016
, work completed 05/08/2016
Recommended
Very happy with the work
Mark replaced a boiler and hot water cylinder. He arrived as planned and the job was done exactly as quoted. There was a small glitch afterwards with the boiler but Mark came back and sorted this out for us. He also did a small extra job for no charge which I was very happy about. All in all would highly recommend.
179246
Posted on 15/07/2016
, work completed 15/07/2016
Recommended
Excellent job.
Excellent work on boiler service, helpful and courteous.
Nigel, London
Posted on 14/07/2016
, work completed 14/07/2016
Recommended
Excellent, fast, efficient and professional
We had new electrical consumer units installed (2) which resulted in the boiler tripping them when it fired up. The electrician could not cure the fault so we contacted SLH who had originally installed the boiler. SLH saw us the next day and promptly found and cleared the fault. Courteous as ever, this company is a pleasure to deal with. Highly recommended.
Janet, London
Posted on 14/07/2016
, work completed 14/07/2016
Recommended
Recommend without hesitation
Mark was a great help. An old boiler had finally failed a day before we were to move in to our new house. Mark came out within 24 hours of us contacting him and was able to fit a new boiler - re-siting it as requested in the process - within the next 48 hours. He talked us through our options and, I believe, was objective and unbiased. He was perfectly courteous and punctual. When we had concerned about a couple of our radiators (because of work by someone else), Mark quickly looked into and fixed the small issue at no extra charge. I recommend him without hesitation.
2010-04-19 14:21:26.65
Posted on 13/07/2016
, work completed 13/07/2016
Recommended
Reliable, efficient, great!
This is not the first time I have used Mark Gallagher and south London heating- and it won't be the last. He and his team are efficient, reliable and wonderfully polite. The work is carried out to an excellent standard and I have no hesitations about recommending them.
Philippa, London
Posted on 11/07/2016
, work completed 11/07/2016
Recommended
Very good service
Mark and the team were fast, polite informative and fairly priced. Would definitely recommend.
Which? Trusted Traders Consumer
Posted on 23/06/2016
, work completed 23/06/2016
Recommended
New heating and hot water system
Excellent clear advice and competitive quote for the job. There were hitches along the way with installation but everything was dealt with efficiently and with good humour. We're really pleased with the result and would be very happy to recommend Mark Gallagher and South London Heating.
Which? Trusted Traders Consumer
Posted on 23/06/2016
, work completed 23/06/2016
Recommended
Another excellent job
Installation of a large Worcester Bosch boiler and full system flush. Done in less than a day by Mark and his assistant. My house left clean and tidy and rubbish cleared. Very competitively priced. Mark is a very pleasant man who gives good advice. This was the second boiler he has installed for me. Would not hesitate to recommended.
2011-08-12 16:47:43.22
Posted on 11/05/2016
, work completed 11/05/2016
Recommended
Goodbye Trusty Alpha Boiler Hello Worchester Bosch
Found South London Heating Ltd details from the Worchester Bosch accredited installers webpage as my usual gas engineer was retiring and my trusty Alpha boiler was on its last legs. Mark and his engineer Luke who did my installation cannot be faulted. They arrived on time were pleasant and polite and clean. Good staff make a great company and I am sure Mark appreciates his. Mark provided the information I needed to decide quickly and with no pressure. I have a building construction background and would definitely recommend them to work on my projects. Their high marks from other customers and myself is well deserved.
Ceebaby747
Posted on 22/04/2016
, work completed 22/04/2016
Recommended
SLH = Professional, friendly, excellent service
Mark visited within an hour of my phoning him. He explained the work that would be involved, how long it should take and gave me a verbal quote followed by a written one later that day. He managed to schedule the job in very quickly and arrived promptly on the date with his engineer, John. The old boiler and two radiators were removed with very little mess or disturbance. The new boiler and replacement radiators were efficiently installed and are proving very satisfactory. Mark also explained how the system worked. I highly recommend Mark and his company and will definitely use them again.
SE20 Customer
Posted on 26/03/2016
, work completed 26/03/2016
Recommended
New central heating installation.
I originally wasted a lot of time getting a quote from British Gas. They send round a salesman who not only takes for ever to do the quote but over time I realised didn't really have the technical knowledge to provide a reliable quote. South London Heating provided a quote in hardly no time and carried out the work on time and to specifications. They are also considerably cheaper than British Gas. So I am more than happy to recommend them.
nick62
Posted on 07/03/2016
, work completed 07/03/2016
Recommended
Boiler replacement
Mark replaced my old faulty boiler. Very easy to deal with, very happy with his and his team's service. Definitely recommended.
Which? Trusted Traders Consumer
Posted on 27/02/2016
, work completed 27/02/2016
Recommended
Radiator Leak
Mark installed our new boiler professionally about 3 years ago. Since then it he has serviced the boiler annually and I must say, it is running like clockwork. We recently detected a leak at one of the living room radiators and called Mark for help. He made time in his very busy schedule to come round very quickly to fix this problem. He is the best heating engineer we had in more than a decade. He is the reason why we would never consider going back to a British Gas maintenance contract.
2010-03-25 13:24:38.71
Posted on 23/02/2016
, work completed 23/02/2016
Recommended
Very good workmanship and attention to detail.
I used South London Heating after the previous plumber I contacted failed to show up. Mark arrived promptly and quoted to remove a radiator and install another on the opposite wall. It was a fiddle to do due to hidden plastic piping but they did an excellent job. They concealed all the piping and did the work quickly with minimal disruption. I wouldn't hesitate to use S.L Heating again and can thoroughly recommend them.
Site User
Posted on 10/02/2016
, work completed 10/02/2016
Recommended
SLH are amazing! honest, trustworthy and friendly.
South London Heating were amazing! My boiler kept running over pressure and leaking out the PRV outlet pipe. It was freezing and we had no hot water. The engineer came round within 2hrs of phoning them, re-pressurised the expansion vessel and got the boiler working again. Jack, the engineer was very friendly, professional and trustworthy. Previously that day, I had another engineer come round who said the expansion vessel and the PRV needed replacing and quoted me £350 for the work. Good thing I got a second opinion, eh! ... thanks SLH, you're a life saver :-)
Sanjay Katick
Posted on 27/01/2016
, work completed 27/01/2016
Recommended
Look no further... I'm glad we didn't
We wanted an old boiler + tanks replaced with a Worcester combi. Mark and his team were fantastic from start to finish and I cannot recommend them highly enough. Mark came to quote on New Year's Eve; the quote was detailed, but clear and he continued to answer our questions within 24hrs (even over the festive period). We were very happy with the price and his team (mainly Luke) came in and delivered a fantastic job, all completed in 2 days (on Jan 5th). Workmanship is top notch and the place is spotless. We have a 6 month daughter, so to have all this done stress free is brilliant. 100% recommended!! Thanks Mark and the SLH team.
Which? Trusted Traders Consumer
Posted on 07/01/2016
, work completed 07/01/2016
Recommended
Which trusted of the year - I agree
I would highly recommend Mark and SLH. He recently undertook a very costly and complicated installation of a new boiler, cylinder and all manner of extra equipment needed to tie into my old underfloor heating system. Other engineers had turned their nose up at the job or over quoted. Mark was reasonably priced and reasonable about areas where he would need advice from the UFH manufacturers. There was no bs. Once he had quoted any extras were authorised and agreed by me in advance. He and his team worked hard and quickly to overcome a number of problems during a week long installation. They were polite, friendly, on-time and kept things clean at the house. The system they installed seems to be working very well. So money well spent. Mark has always been quick to come back when there have been minor issues or if I have questions. Its no surprise he's the Which trusted trader of the year.
2011-06-06 22:38:49.413
Posted on 17/12/2015
, work completed 17/12/2015
Recommended
just as ordered
following Which recommendation tried South London Heating, fixed time and date and price and all was done as requested. Sadly all too rare that folk turn up as agreed, but SLH did as they said. boiler serviced and a minor repair done at the same time
2011-08-06 16:08:52.867
Posted on 10/11/2015
, work completed 10/11/2015
Recommended
Better late than never my review.
Mark Gallagher installed a new boiler in my flat in Deptford. It is a glorified storage facility absolutely filled with stuff very little room to operate. Nothing phased Mark he must be a Buddhist or something,deserved my respect I could not take time off from work so I had to trust all would be ok leaving keys with neighbour etc. It must have been a pain to work in cramped space, but no moaning from anyone. They did an efficient thorough job and indeed left my flat tidier than I had left it!I would recommend with confidence South London Heating to any of my friends if required. Cheers Mark, regards RJPriestley. Deptford
rpriestley
Posted on 10/11/2015
, work completed 10/11/2015
Recommended
My Review
Very good telephone and email communication, and excellent boiler service by friendly and efficient engineer.
Rosalind, Kent
Posted on 21/10/2015
, work completed 21/10/2015
Recommended
Very professional, excellent.
10/10 I would recommend this company again and again. Trustworthy workers. Well done Mark and staff, South London Heating.
Ning, Surrey
Posted on 08/10/2015
, work completed 08/10/2015
Recommended
GAS SAFETY CHECK AND CERTIFICATES
South London Heating carried out gas safety check and certificates for 2 boilers and 4 water Heaters. I was very impressed by the excellent work done by Jack Vale on the above equipment. He was very professional and carried out the work thoroughly and efficiently. I will definitely have South London Heating to service the equipment next year. 3.10.2015
Site User
Posted on 03/10/2015
, work completed 03/10/2015
Recommended
Responsive & professional
Impressed with initial contact after making our enquiry. Mark was on site next day to scope out the job and a quotation provided quickly afterwards. Had our new WB boiler fitted in a new location, including all new pipework in 2 days. Very impressed with the boiler & quality & professionalism of work.
Kirstine, London
Posted on 01/10/2015
, work completed 01/10/2015
Recommended
Excellent Service
From start to finish excellent service. Quote broken down to provide detail, no hidden costs. Polite and prompt email correspondence and follow up. The actual job of installing a new boiler was stress free. Great customer service.
nazli73
Posted on 20/09/2015
, work completed 20/09/2015
Recommended
Which? Local Review
We have been using Mark's services for the past six years. He has always proved to be helpful, patient and efficient and we highly recommend him.
n1
Posted on 18/08/2015
, work completed 18/08/2015
Recommended
Excellent
Well organised, excellent service and I would recommend to anyone and would use them again.
rowena
Posted on 14/08/2015
, work completed 14/08/2015
Recommended
New Combi Boiler Fitted
I have just had a new Worcester Green star cdi compact boiler fitted and the Worcester wave. I was given a clear fair estimate prior to installation and am extremely pleased with the job. The men were very professional helpful and polite. My house was left clean and tidy.I would definitely recommend their workmanship. Many thanks.
Bernie
Posted on 12/08/2015
, work completed 12/08/2015
Recommended
Outstanding service by South London Heating
After my initial enquiry I had a prompt response from Mark Gallager who did a thorough inspection of my heating and gave me a very clear recommendation with reasons for a new Worcester Combination boiler and 2 replacement radiators that would meet my needs.Mark organised the work very efficiently and it was carried out to an extremely high standard. Mark and his team were very polite, personable and thoughtful. They worked hard and wasted no time. Mark was very obliging fitting in another couple of small plumbing jobs for me during the time they were on site.I was pleased to learn that they will carry out an annual service for a reasonable fee too. I found Mark to be a person with very high standards who cares about quality . I can give him the highest recommendation
Site User
Posted on 09/08/2015
, work completed 09/08/2015
Recommended
Replacement boiler
South London Heating replaced my old boiler in June with a new Worcester Bosch condensing boiler. I found the company on the web, and checked through the reviews on this and another site. After my e-mail inquiry Mark was able to make a prompt appointment, and gave me a very comprehensive and fairly priced quote, rather than the vague and expensive quote that I had from another company. I didn't bother getting more quotes as he gave me the confidence that he would do a good job, and the quote gave a full breakdown, so I could get as good feel that the pricing was fair. The actual fitting was some weeks later, as I had to get some roofing works done first to conform with current gas regulations, but he checked regularly on my progress and when I was ready was able to accommodate me fairly quickly on a day that suited me. He and his team stayed late to complete the work within the day, as he had promised, as there were added complications - finding that they need a flue with two bends in it when they removed the old flue, the fitting of which was not straightforward, and a pipe by the hot water tank that leaked when the system was refilled (a previously botched joint came loose when the new pump was fitted). Before he left Mark gave me full instructions for the heating and hot water controls, and all has been operating smoothly since (though obviously we haven't used the heating much since). His team were friendly and tidied up after, though my wife would say in a blokes' way
SimonH
Posted on 17/07/2015
, work completed 17/07/2015
Recommended
Replacing old system and pipework.
Having renovated several houses and encountered many tradesmen, I can highly recommend Mark and his team at South London Heating. He recently installed a new boiler and megaflo system updating the ancient plumbing and bizarre pipework. From the start, with his quote being very competitive, he instilled calm confidence and a positive ‘can do’ attitude. When his team arrived, they were all thoroughly delightful people to have in the house and worked quickly and diligently, making a rather disruptive job no trouble at all. They were happy to take on the extra things that always crop up in these jobs and I am very impressed at the quality of their workmanship. Even their clearing up was exemplary! I would not hesitate in recommending South London Heating to all and sundry - they excel in all areas. Everything you could possibly hope for.
elsietea
Posted on 17/07/2015
, work completed 17/07/2015
Recommended
Replacemet Boiler Experience
South London Heating recently fitted a replacement Worcester boiler which is working very smoothly. I located the company on the internet through a recommended trader site and when contacted was given a comprehensive and highly competitive quote at the appointed time. Mark and his team installed my boiler in a day to the specifications given to me. I must mention that I have a good knowledge of central heating systems and am a keen DIY enthusiastic who believes in perfection. The team carried out their tasks to a high standard in a well organised manner, were professional and knew exactly what they were doing at all times. They were also polite and friendly, willing to listen to my needs and left my place tidy and clean. There was a minor tweak in the thermostat a few days later, but Mark attended promptly when contacted and resolved the situation effectively. It would be nice if all traders performed to standards set by the South London Heating team - honest, trustworthy, efficient and professional. Well done! I highly recommend South London Heating for your heating requirements.
caluis
Posted on 11/07/2015
, work completed 11/07/2015
Recommended
My Review
I have just had a new boiler installed by South London Heating Ltd. I dealt mainly with Mark Gallagher, and have to say that he and the engineers working for him, were not only very polite, respectful, even in the face of my great ignorance of the process, and helpful, but also dependable, clear and very professional. My new boiler has been installed with great care and efficiency and I have great confidence in both it and the company that did the work. A very big thank you all round. We were delighted with the work. From our initial contact with the company through to the installation, everything ran smoothly and efficiently. The work was done to a very high standard and to be honest we wouldn
PBarker, London
Posted on 06/07/2015
, work completed 06/07/2015
Recommended
Brilliant work.
Very impressed with South London Heating's speed of doing and completing work. Very particular attention to cleanliness, i.e. dust sheets throughout and shoe covers. We would highly recommend.
Bevan, Kent
Posted on 22/06/2015
, work completed 22/06/2015
Recommended
New Boiler
Mark and his team installed a new boiler for me over two days. The team were great and when an unexpected issue with the placement of the new boiler came up, Mark was quick to come up with a solution. The guys were all very professional and efficient and I would definitely recommend South London Heating.
RMitch
Posted on 04/06/2015
, work completed 04/06/2015
Recommended
New boiler installation
Our existing boiler needed replacing, with the new one being moved up to the loft. Mark and his team did the job in two days, as expected, working really well together in a highly efficient manner. They were completely trustworthy and reliable, and the end result was an elegant and much simplified installation. The boiler has worked as expected from day 1. I couldn't recommend these guys highly enough - they were clean, tidy and have left a very good impression!
adamko
Posted on 01/06/2015
, work completed 01/06/2015
Recommended
replace old boiler to new combi boiler
He has done very good job,very professional and friendly,did job in time. Quality of work was very good.Quote was reasonable.
deepak
Posted on 29/05/2015
, work completed 29/05/2015
Recommended
Excellent new boiler
I cannot recommend Mark more highly. From start to finish the work was carried out to the highest standard. Mark was swift in providing advice and a quote when our old boiler gave up. The quote was highly competitive, especially as if was for a high quality Worcester boiler. The installation was carried out very quickly and efficiently, including dealing with some difficult pipe work, with no mess left behind when they left. In a crowded market Mark and his team stand out.
T2015T
Posted on 27/05/2015
, work completed 27/05/2015
Recommended
New boiler and upgrade to heating system
We found Mark via a trader recommendation site, so it's only right we come back and spread the good word! Mark and his team fitted a new boiler and upgraded our heating system for us and we can't recommend them highly enough. They carried out the work to an extremely high standard, were efficient, polite and left the house exactly as they found it. The quote was very reasonable, there were no hidden nasties, Mark had covered everything in his price. We'd highly recommend them, we'd definitely go back to Mark if we have any further boiler / heating work that we require! Thanks guys! Phil and Tracey
PhilRyder
Posted on 26/05/2015
, work completed 26/05/2015
Recommended
I wish all tradesmen were as trustworthy as Mark.
I can't recommend Mark and his team highly enough. Mark was on time with his quotation visit and on the day of the boiler fitting;a rarity with tradespeople. The team were highly regimented and a buzz of hard working activity. Mark consulted me with thorough explanations of options when decisions with regards to pipework and radiator locations were needed. They finished the job in the time that was predicted and left the place clean and tidy. A job well done with no anxiety.
Kitkat
Posted on 23/05/2015
, work completed 23/05/2015
Recommended
New radiators and fitting of washing machine
We are very happy to have gone with South London Heating Ltd. They came and did a wonderful job fitting new radiators. They were friendly, efficient, punctual and we now have a lovely warm house with a working washing machine! I highly recommend South London Heating Ltd!
CMR403376229
Posted on 17/04/2015
, work completed 17/04/2015
Recommended
Prompt, professional, friendly
Obviously very trustworthy and honest. Knows his stuff and did a good, quick job
Rebecca, London
Posted on 10/04/2015
, work completed 10/04/2015
Recommended
New Boiler and Radiator
I was pleased with the work Mark and his team did for us from start to finish. Very good communication throughout with quick replies to emails, clear quote with a breakdown of what we are being charged. The work was carried out in good time and considerately. Deano was great at answering my questions during the job and there was no mess at the end, very tidy & professional. I contacted Mark after the job for a few tweaks and he came round in good time and sorted out.
CMR403591926
Posted on 12/03/2015
, work completed 12/03/2015
Recommended
New combination boiler
South London Heating installed a new combination boiler for me in December 2014. I shopped around for a few quotes and not only was SLH’s the most competitive but they also seemed the most knowledgeable. My queries were responded to in a timely manner, the team turned up on time and work was carried out to schedule. As I was not going to move into the house straight away Mark from SLH offered to come back at a later date to show me how to operate the system, I contacted Mark about a month later and true to his word he came back and showed me how everything worked. I am extremely pleased with the service I received from Mark and the SLH team . I would use them again and I would definitely them recommend to others.
2011-06-30 22:45:20.613
Posted on 19/02/2015
, work completed 19/02/2015
Recommended
New boiler and more, in less than a day
Mark Gallagher and Luke did a great job. Mark was punctual for the quote visit and the work date. The fact that all the work required was broken down in detail in the quote inspired confidence. Good communication skills. Very happy with this company.
CMR402458646
Posted on 22/11/2014
, work completed 22/11/2014
Recommended
Which? Local Review
My very old boiler needed replacement. Mark gave me a detailed estimate which I accepted. His team included Luke and Deano who were courteous, efficient and tidy. The new boiler was fitted in one day. Mark kept to his original estimate and through him I have an 8 year manufacturers guarantee. I am very pleased with all the work carried out and can recommend his team without reservation. I have waited this long before recommending Mark as I wanted to make sure the boiler worked satisfactorily in the autumn/winter!!!
cradle
Posted on 12/11/2014
, work completed 12/11/2014
Recommended
Recommended very highly
Very pleased with the job done, this was a bit of an emergency as the old boiler kept breaking down despite being serviced. Mark called the next day looked at the job, made recommendations and followed up with a very reasonable quote. The job needed to be carried out while my aunt was still in hospital. Very pleased with the standard of work, they even found 2 gas leaks that the service engineer did not fix. Highly recommended. Use this company.
CMR402302184
Posted on 28/10/2014
, work completed 28/10/2014
Recommended
Installation of new boiler
I contacted Mark at South London Heating as I urgently needed a new boiler. Within 24 hours, I had received a prompt call back, a home visit, a written quote and subsequently, a new boiler installed. Mark is very professional, efficient and personable. No issues at all. Highly recommend.
2011-01-10 13:39:13.52
Posted on 14/10/2014
, work completed 14/10/2014
Recommended
Changed Boiler & Megaflow.New pipework run through
Mark is the owner of South London Heating and did the quote and fitted the boiler and megaflow himself, which was one of the main reasons we chose his company. The other companies that came over sent round representatives or engineers that would not do the actual work. By Mark doing the quote and the work himself it meant there would be no crossed wires and any unforeseen events would be dealt without fuss. Mark was polite, friendly and efficient throughout the process and gave us the best solution to a complicated scenario of all the companies that came over. Excellent work. Highly recommended.
2011-08-06 14:47:24.46
Posted on 30/09/2014
, work completed 30/09/2014
Recommended
Replacing conventional boiler with combi boiler
Extremely impressed. Adam broke down the work clearly and made sure I understood his recommendations. The quote was reasonable and clear. The team turned up at 8am and were polite, friendly and careful throughout - my place was left cleaner than when they arrived! When I had a problem with the hot water going to the shower Adam was quick to come round and was able to resolve the issue, despite my house not having a functioning stop cock. Overall would highly recommend Adam and his team.
BeckyC
Posted on 05/09/2014
, work completed 05/09/2014
Recommended
Great work
Mark replaced a pump in our bathroom, he did so efficiently and quickly - very polite and a pleasure to work with. Highly recommended!
NickyS
Posted on 22/08/2014
, work completed 22/08/2014
Recommended
Replace conventional boiler with a combi
Living in a mansion block means finding acceptable locations and routes for these services. Mark was willing to take the time to work out the best way, minimising work and cost but also causing minimal disruption to floorboards and decor. Mark and his apprentice did the work within his estimated timescale, turned up on time and left the job tidy. I have no hesitation in recommending this contractor for all types of plumbing and heating works.
EarlsCourt
Posted on 04/07/2014
, work completed 04/07/2014
Recommended
Excellent advice and value
Mark was punctual and polite. Gave practical advice and a best fit solution to our needs Work completed in a day with workers arriving by 7.30am and the price was the lowest by far. Have already recommended to my friends. Thank you guys - great service
Deborah
Posted on 24/03/2014
, work completed 24/03/2014
Recommended
Installation of a Worcester Greenstar Boiler
I completely recommend South London Heating Ltd for all aspects of the work including excellent value for money. The work was of a very high standard and my home was left very clean and tidy. Mark and Luke were very polite and courteous. Many thanks J Loy Dulwich
CMR400376519
Posted on 01/03/2014
, work completed 01/03/2014
Recommended
Servicing boilers
Originally, good quality products, well installed. Followed up a year later to remind about servicing and landlord's gas certificates. All very good and very professional.
2011-07-16 16:18:38.237
Posted on 26/02/2014
, work completed 26/02/2014
Recommended
Which? Local Review
My eighteen years old combi came to the end of its life on 6th January and the next morning I contacted South London Heating (which refers to the area covered rather than the size of the company) as Mark Gallagher was known from similar work carried out faultless my Sons house. Changing from a basic to combi required alteration including the feed, flue and a condense pipe, but working late with his associate Luke it was operational on 8th, cosmetic finishing carried out today. There was no increase in the keen price that had been quoted for replacing the boiler in the summer.
jersey
Posted on 09/01/2014
, work completed 09/01/2014
Recommended