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South West Heating Solutions Ltd

4.8

160 Reviews

Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours
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About

If you want a simple, efficient and controllable way to heat your home, you couldn’t make a better choice.

Here at South West Heating, we’ve helped more than 3,000 homeowners across the South West to have warmth, whenever they want it – and to save money on their heating bills at the same time.

It’s no accident that we recommend ELKAtherm radiators which are A++ Rated. Months of research led us to Germany, where, for over 60 years, ELKAtherm engineers have painstakingly tested every element, by hand. Quite simply, we believe they’re the best electric radiators in the world.

And like ELKAtherm, we understand that details make all the difference.

So you’ll receive a personalised design, tailored to your lifestyle, home and insulation type – and as a Which? Trusted Trader, there’ll be no hard sell. Simply let us know when you’re ready, and we’ll install your heating in a single day, leaving no mess.

If you have any questions, however small, please do contact us.

What we do

  • Heating contractors

    • Immersion Heaters
    • Central heating systems (installation and servicing)

  • Electricians

    • Electrical installations
    • Electric Showers
    • Electrical emergency services
    • Electrical repairs
    • Electrical testing services
    • Fuse boards
    • Rewiring

  • Smart Homes

    • Home automation

  • Asbestos surveying

  • Waste Disposal

  • More Services

    • storage heaters
    • water heating
    • sun amp

My work

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.8
160 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Recommended

Recommended

by 100% of customers
Sort by
Replacement night storage heaters
Customer Service
Quality
Value
Delighted by friendly, positive, punctual team. All went to plan: tidy and efficient! Possibly the Wi-Fi coaching might have been better structured at the end of the visit, but only a minor detail. Still waiting for the 'out of stock' remote. Many thanks!
Graham, Devon Posted on 18/04/2017 , work completed 18/04/2017
Recommended
The trader replied (on 21/08/2017)
Thanks for your review Graham. We very much appreciate your feedback. Warm wishes from the team at SWHS
Professional job
Customer Service
Quality
Value
Professional and efficient. Got to us promptly and were polite and helpful.
Neil, Cornwall Posted on 10/04/2017 , work completed 10/04/2017
Recommended
The trader replied (on 11/05/2017)
Thanks for your review Neil. We really appreciate your feedback and even more so to know we did everything to your expectations. Warm wishes from the team at SWHS
Excellent service and went the extra mile
Customer Service
Quality
Value
We are very happy customers of those radiators. Not having a plumbed central heating meant we had awful storage heaters. These modern looking electric heaters and excellent and our house has never been so warm! We also required and extra heater when we extended our house and this was really easy to add on. The installation staff were brilliant and even the owner came out of his work to install our final heater so we had it before Christmas! brilliant!
Which? Trusted Traders Consumer Posted on 31/03/2017 , work completed 31/03/2017
Recommended
The trader replied (on 26/04/2017)
Thank you for taking the time to let us know how your experience with us was. We really appriciate your feedback and even more so to know we did everything to your expectations. It's really important to us to know how we're doing. Warm wishes from the team at SWHS
Prompt and professional
Customer Service
Quality
Value
I love my radiators which were installed yesterday by two nice gentlemen who completed the task quickly and with no mess. The fact that I can programme them remotely from my mobile phone or my tablet is brilliant. They have transformed my 'almost' perfect home into a very cosy 'perfect' home. Thank you South West Heating.
Which? Trusted Traders Consumer Posted on 20/03/2017 , work completed 20/03/2017
Recommended
The trader replied (on 11/05/2017)
Thanks a lot for your review Yvonne. Your feedback lets us know how we're doing and is very important to us. Warm wishes from the team at SWHS
Heating installation
Customer Service
Quality
Value
We've had our whole house and new extensions fitted with electric heaters. We are very pleased with them. They perhaps warm up slightly slower than traditional radiators but heat the house very well. The heating app allows us to control the heaters from anywhere, although the app itself is quite temperamental. Sometimes connecting to it from outside our wi-fi zone is sluggish. The team are very friendly but it can be very difficult to get through to them on the phone. Call backs weren't always timely.
Anonymous Posted on 17/03/2017 , work completed 17/03/2017
Recommended
The trader replied (on 11/05/2017)
Many thanks for your review Dinuka. We've since employed dedicated staff to help handle the incoming seasonal business, and so far it seems to be doing he trick. Your feedback has been very useful in helping us to move in the right direction. Warm wishes from the team at SWHS
Great installers, great product.
Customer Service
Quality
Value
A call in the morning to check we were ready for them, then a prompt arrival and a speedy and tidy installation from Sean and Graham. They were excellent and the clear instructions about operating the heat app were very easy to follow. Today we have a splendidly warm kitchen and conservatory to lounge around in. Highly recommended. Good job all round at a most competitive price.
Which? Trusted Traders Consumer Posted on 14/03/2017 , work completed 14/03/2017
Recommended
The trader replied (on 11/05/2017)
Thank you for taking your time in replying Robin. It is much appreciated indeed. Your toasty warm kitchen/conservatory sounds lovely. Warm wishes from the team at SWHS.
A completely professional and thorough installation
Customer Service
Quality
Value
We needed a replacement for the old night storage heaters in the apartment on Dartmoor which we let. Gas and oil were not available options. The South West Heating System has exceeded expectations from the outset, through the ease of installation to the incredibly flexible settings for operating and economy. Backup support and advice from the technicians has been 100%.
Which? Trusted Traders Consumer Posted on 14/03/2017 , work completed 14/03/2017
Recommended
The trader replied (on 11/05/2017)
Many thanks for taking your time and leaving feedback Robert. We're delighted to have been of service to you. Warm wishes from the team at SWHS
Outstanding job review!
Customer Service
Quality
Value
The whole process of ordering and installing the two heaters we wanted was easy. The price was very competitive and the surveyor, Neil, was most helpful. Once ordered, the heaters arrived well within the timescale indicated. The installers - Sean and Graham - were extremely efficient. They worked fast and left the rooms cleaner than when they arrived! Their explanation about how the Heat App worked was very clear indeed and left us with no questions. If and when we order more we would be delighted to see them again. All in all, I can wholeheartedly recommend the firm, the product and its employees. Great job. The rooms are now perfectly heated to our requirements.
Robin, Cornwall Posted on 14/03/2017 , work completed 14/03/2017
Recommended
The trader replied (on 11/05/2017)
Many thanks for taking your time and leaving feedback Robin. It's very pleasing to hear that all was harmonious and expectations were well managed. Brilliant! Warm wishes from the team at SWHS
Excellent service.
Customer Service
Quality
Value
The consultant gave excellent advice prior to the installation. The work was done very professionally. The work was carried out efficiently and the house left clean and tidy. The apps to control the system were set up and a wonderful tutorial on how to use them! The young man was very polite and helpful, explaining how to operate the system and checking that all was understood before he left. The after sales service is brilliant.
Which? Trusted Traders Consumer Posted on 28/02/2017 , work completed 28/02/2017
Recommended
The trader replied (on 11/05/2017)
Thanks for your review Olive. A job well done by the sounds of it. Great stuff. Warm wishes from the team at SWHS
Excellent after-sales customer service.
Customer Service
Quality
Value
We used South West Heating Solutions to install a new electric Elkatherm heating system to a 4-bed property we renovated in 2014. We opted for the HeatApp heating controls system to enable us to control the heating a hot water remotely. This was fairly new technology but Mark Britton and his team have always responded very promptly to any problems with software, power cuts etc. This continues to instil confidence in our heating system and in South West Heating Solutions who we have no hesitation in recommending to others.
Which? Trusted Traders Consumer Posted on 28/02/2017 , work completed 28/02/2017
Recommended
The trader replied (on 11/05/2017)
Many thanks for your feedback John. There's no higher accolade for us than saying you'd have no hesitation in recommending us. Warm wishes from the team at SWHS
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Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.