South West Heating Solutions Ltd

This is the second time I've used SWHS and would happily do so again. This home is a holiday let and the company have worked with me to install the system at a time when it causes minimum disruption to my guests, thank you. The fitting team Joe and Shaun arrived promptly and were both friendly and helpful. They were thoughtful about the impact of retro fitting the system into my home and made every effort to minimise the damage. They both were knowledgeable about the product. They took all the time needed to help explain to me how to use it when it was installed. Having had this system before I can say how useful I found the wi-fi operated radiators. Being able to control your heating from an app was great when we spent time away but wanted it warm for our arrival.

Extremely happy I had 1 large heater in my lounge and a towel rail in the bathroom, they're both very stylish. Joe very friendly, professional and couldn't have been more helpful. The living room heater is programmable and I was shown how to do this, very impressed as to how you can set this and it's easy. This will make my heating suited to when I'm at home or out (when I will use less) makes it so much more economical than my last old night storage heaters. The bathroom heater will not only keep the room warm, but my towels too. I truly am absolutely delighted. A very happy customer and thoroughly recommend SWHS. Thank you so much.

So happy I made this decision - heat now available when & where needed. House as warm as toast & no longer is money wasted heating unnecessary areas.

Joe and Sean arrived before the official time and completed the job within 3 hours, rather than the expected 4. They worked so well as a team removing the old storage heaters, fitting the new ELKatherm heaters and clearing up as they completed one area. any queries were swiftly dealt with. The weather is currently too hot to try out the new system, but I am sure I will be feeling super cosy in the autumn. Thanks again very much

The engineers arrived on time and were very polite and courteous. They fitted the heaters very efficiently and made sensible suggestions as to position, ducting etc and showed us how to set up the timers on the heaters with suggestions as to the best settings. The flat was left extremely clean and tidy. We would certainly recommend South West Heating.

This was the second stage of our installation. We had the upstairs done late last year. Downstairs was a bigger job as they had to remove our very old storage heaters. They worked hard to ensure the disruption was kept to a minimum and that the additional decorating (if needed) would be hassle free. There was a problem with one of the new heaters connecting to the phone app but they worked it out, replacing a part in one of the heaters. They did not leave until they were sure we were happy and everything was working. There was no mess left behind. We have already seen a drop in our energy costs from moving to these radiators. Phil.

We live in a grade 2 listed building. We have limited heating in a large kitchen and we could not add any further radiators to your system. We had two of South West Heating's radiators fitted and we are now warm in the kitchen for the fist time. The fitting was very fast and the workers cleaned up after the work. Very happy.

We approached South West Heating for help and advice about our current electric heating system and from the start, have been really pleased with their approach, which has been friendly, professional, and very informative throughout. They took us through options and were able to advice us on what would be best for us at this time and how we could resolve a particular problem. The great aspect about SW Heating is that they took us through the solution and issued us a clear price quote and at no time was there any pressure or hassle. They are a real pleasure to deal with and after today, we can also say that the fitting was carried out in a highly professional manner with real attention to detail. Great service throughout and would definitely use South West Heating again and recommend to others.

Courteous and diligent salesman, talked through various options. Installation very quick, clean and tidy. All professional throughout. Radiator looks lovely and very smart.

We had heaters changed in our holiday property to that we could have heating when we wanted (e.g. rather than wasting energy baking during the day)! The surveying engineer was helpful and knowledgeable and unlike some firms did not pester us with heavy sales patter or irritating 'buy now or lose your discount' threats. The installers arrived on time and were clearly competent, doing a good job and clearing up after. The heaters work well, warming up quickly and making the place cosy. We added the Heating App into our order, and we love it. For a holiday property, this is brilliant - we have visited a couple of times since installation, and it is great to be able to turn the heating on before we get there. Internet of things in action! We also like the fact that this is a Cornwall based firm.

We had new radiators installed in all our bedrooms upstairs and we are extremely pleased with the results! Would highly recommend, and we will be having new radiators put in downstairs very soon!

We have had your new electric heating installed in our rental cottage and are delighted with the system - they heating is excellent and the app is very user friendly. We can happily recommend this to anyone interested in upgrading their heating.

Review: After using a solid fuel Rayburn, these heaters are amazing, with clean controllable heating at the tap of a screen using their app. I was impressed by the professionalism of this company - from start to finish - no hard sell, no mistakes, order arrived when promised and a friendly team of experts installed it with minimum fuss. There are no cold spots and our old cottage is warm and cosy without and stifling/dry heat that you can get with other central heating systems. The rooms with heated towel rails are also heated well and given the limited wall space, the bonus of this company's wide range of sizes/styles means that every room is measured accurately and maximises use of each viable area to best effect. This company is also competitive on price compared to Fischer who quoted 2500 pounds more for similar products. The guarantee provides peace of mind. We're not sure how much this system will cost to run, but at least we can adjust the temperatures to suit our budget.

There was a wait for the heaters to be delivered, as they're made to order, but it was well worth it. The installation team arrived at the time arranged, within three hours my old storage heaters were gone and four new heaters and a towel rail installed and working. All of the mess and packaging was cleaned up and taken away, and they took the time to make sure I understood the control app. We now have a house which is warm when we want it to be. Very impressed with the work done and the team!

South West Heating were totally professional at every step of the installation. The workmen talked me through each stage and worked efficiently.

From the initial survey of out cottage to the one - day installation took only 8 weeks. As the heaters had to come from the manufactures in Germany this was very impressive. There was no hard sale involved with South West Heating Solutions. They concentrate on a high quality product, sound advice and excellent customer service, my wife and I are delighted with our 5 heaters. The app works well in setting each rooms heat in time intervals and the individual remote controls allow instant modifications of all settings.

We have recently had a fourth radiator fitted in the second bedroom, others in the house had been fitted before we purchased the house. South West Heating have been nothing but help, knowledgeable and efficient. The heating is excellent in the cottage, just what we needed in such an old house. I would highly recommend them to anyone thinking of replacing their heating.

The initial visit, the quotation process, and installation were all very friendly, courteous and professional, with well presented staff who knew their job well. A minor problem with the programming was quickly remedied with no drama and excellent service, both by phone and by personal visits from both the salesperson and engineer.

All members of the SW Heating Team and their plumbing and electrical subcontractors were efficient, professional, friendly, and readily available to discuss queries. We are very pleased with the end product. The team removed our old conventional heating system (oil), which was replaced with Elkatherm radiators. They heat up within 20 minutes and hold the heat for approximately 45 minutes once switched off. Each room can be individually temperature controlled using a remote central, or via the app. We would definitely recommend South West Heating Solutions to anyone considering electric.

Delighted by the installation and order process.

Removed oil-fired system and installed complete new electric system very speedily. Highly recommended.

I wanted to replace my old storage heaters. Decided to go with South West Heating. Setting up the system in the middle of a heatwave, it was hard to imagine what a difference the heaters would make, now the frosty weather has set in - wow! The house is warm and comfortable throughout the day. I have managed to set each heater to come on when I need it. The system is easy to adjust. The difference it made to my old cottage is just amazing!

I had 2 radiators fitted in my sitting room & kitchen. Excellent service from start to finish together with unbiased advice.

Was looking to replace some very old night storage heaters in my Cornish Cottage. Gas was not an option. After contacting a couple of companies and having been given outrageous prices, I contacted South West Heating. They came around, did a full survey and gave me a price which was very competitive. The engineers quickly installed the new radiators with no mess. They look 100% better than my old units and of course are fully programmable to only operate when required. Highly recommended.

Very good service, team very polite and cleaned up after themselves afterwards. Very happy with the product and service from start to finish.

We had all the radiators replaced in our house in Polruan. From the initial quotation visit, to the survey and the installation, the team have been knowledgeable and efficient and pleasant to deal with. We felt we were given the information in a very straightforward manner...there was no hard sell or nagging follow up calls. The new radiators look so much better than our old storage heaters and being able to control the heating from our phones is a joy. All through previous winters we found our storage heaters had run out of steam by the time the evening came - this winter we are looking forward to being warm...also when we weren't in the house it seemed crazy leaving the storage heaters on and chugging away on the off chance of very cold weather. When the team came to fit the heaters they were very thoughtful about consulting me on the exact positioning of each radiator and were inventive about hiding the wiring for the bathroom radiator. I can't comment on the customer service post installation but if their track record is anything to go by I fully expect, should I need it, a straightforward and prompt response from them. Hopefully this won't be necessary.

The two gentlemen carried out the installation for our new heater in a very professional manner. We had taken up the option for the company to install the required electrical wiring which they did and when they finished they cleaned up and left everything spotlessly clean. The heater is very efficient and we are looking forward to enjoying the comfort of sustained temperatures during the colder weather.

Excellent service we have had some of these heaters since 2013 and have had 2 further heaters installed recently they are so easy to use with the app. The engineers/fitters were very clean and tidy leave no mess and show you how to use the app before they leave. Our cottage is now cosy and warm.

Good communication before team arrival, heater installed quickly and cleanly. Old heater removed and heatapp explained well.

Good communication as day late through no fault of their own. Professional, friendly, helpful staff (especially towards a 91 year old).

We love how this one radiator has transformed over downstairs space. It is quiet efficient and the control made controlling it clear. The only issue is that the app can sometimes disconnect for no seeming reason, which is frustrating

Having had a number of heaters installed by SWHS a few years ago, we had no hesitation in contacting them again. Their recent installation justified our confidence in them and the work was carried out efficiently by friendly staff. We are now enjoying the benefits of the additional heating.

The polite, friendly and professional staff not only fitted the radiators quickly but did an amazing job of cleaning up afterwards too. They explained how to use the App patiently and clearly. I also felt support would be available if needed. The radiators have worked perfectly, and as I have irregular working hours, it's been great to put them on while at work to come home to a nice warm room.

They arrived on time the day the job was arranged for. Before they could start the installation of the new heaters, they had to remove the old night storage heaters, this they did very proficiently and with no damage or mess. Then the heaters were fitted in no time at all. When completed I was taken step by step through the heat app which I am able to control each heater on an individual basis. The heaters look very smart and being quite slim to the previous heaters are much more attractive. My wife and I are very pleased with the end product.

After turning on my hub had stopped working when the beast from the east was arriving I was given immediate help on the phone, on how to get the heating working so we were not cold. The engineer was able to come within 48 hours to sort the problem definitively and quickly sorted the issue and ensured everything was working as expected. Extremely helpful and professional service throughout.

We have our Ruby red heaters. They make the house feel warm just by looking at them. They passed with top marks during the beast from the east.

Very pleased with these new heaters. Our house is much warmer now, much better than our previous heating. They look smart and are so easily installed. The fitter who came to our who was very helpful.

We have just added to the 9 radiators we had from South West Heating 4 or 6 years ago. We use our rooms very differently depending on the day of the week or time of the day and so conventional central heating makes no sense when you can have a system which is as adaptable & responsive as this. The house is very old, but the style of the radiators fits in just fine and the team are patient & meticulous when working with our really thick walls.

Absolutely delighted with our new heaters. Installed very quickly with no mess. Extremely efficient. Probably similar to our old night storage heaters, but much easier to control. Heat when we want it. Was originally wary of the app, but so far it works well.

Very pleased with the heaters. Workmen very helpful and pleasant, can't fault anything.

We had two areas outside the main house that needed a better heating system as the gas boiler was already at maximum capacity. The team worked relentlessly with us to ensure we enjoyed Christmas lunch in a difficult to heat room that initially had no heating. We are very pleased with the outcome & controllability of the radiator on our tablets. Thank you South West Heating. No hesitation in recommending you..

We are very pleased with our new system, the ability to contract remotely via Wi-Fi is a massive benefit. The heat is fast & the system seems to be very efficient so far. Very pleasant fitters who set up & explained how to use comprehensively. Thank you!

When I moved into my house in 2007 there were economy seven night storage heaters in the living room and two bedrooms which lasted for about ten years when they gave up the ghost. I then had no proper heating for sometime. I decided to do something about is and typed electric heaters into Google. South West Solutions popped up. After some deliberation I decided to arrange a free home survey and I'm so glad that I did. A nice chap came around to measure up and gave me a quote. The wheels were put in motion and my heaters arrived just in time for the winter months. They have made so much difference to my home. I can control when I want them to come on and go off even from work or when I'm out and about. I would definitely recommend them.

Nice pair of guys, very efficient.

5 new radiators installed at exactly day and time arranged. Staff friendly and efficient who endeavoured to cause minimum disruption and cleared up following installation and removal of old radiators - much appreciated as my husband is disabled! House lovely and comfortably warm, so easy to adjust each radiator to required temperature.

Although I had to wait a while, the wait was worth it. I now have a house which is warm throughout, and throughout the day. I should have done the change years ago.

Although not looking forward to having radiators in my old cottage. I am now delightful with how they fit in. Electricians very helpful and friendly. One complaint- they wouldn't let me clean up-thank you. Mrs Wellings

Excellent product and service.

After 28 years of living with night storage heating in a "reverse living" barn conversion our lives have been transformed by our new heating. As if being able to walk around the whole house is an ambient temperature wasn't enough, we are able to adjust the radiators from our phones when travel/commuting times change. Everything from the initial visit to assess & quote through to installation was carried out professionally by every member of the team. We wish we had done it years ago!

We are very pleased with our heater at the present time. Your service and fitting of our heater was excellent. We are very happy.

My wife and myself are both very pleased with the heater. The heat is instant as soon as we switch it on. We mostly use it in regulator 4. In the cold weather it is wonderful. I would thoroughly recommend it to anyone.

Delighted with the service from initial contact to final fitting. The engineers were very efficient and patient. The advice & explanation as to how to work the system was clear and very helpful. Highly recommend this company.

Arrived on time, clean, efficient, friendly and helpful installers. Thank you from 2 satisfied customers.

Both of your engineers were extremely helpful & their advice was very explanatory.

These heaters are by far the best for our needs. Heating rooms individually, to the temperature to suit out needs. So easy to use and with timers for each heater, it will save on electricity. I would highly recommend them to anybody.

Arrived on time. Job done in no time. First class job. Explained how it works. Explained time switch. I was very impressed with the service given.

On completion of the work, everything was explained on how to operate the system installed. The team left instruction and tidied up.

Amiable salesperson. I felt I was deciding things, which is good, no hard sell. First estimate was dated before the salesman had set foot in my house! Long wait for supply of radiators (explained perhaps by my choice of colour). Efficient installation - quick, no mess. Shield asbestos removal good in the end, after a little nagging.

Delighted by friendly, positive, punctual team. All went to plan: tidy and efficient! Possibly the Wi-Fi coaching might have been better structured at the end of the visit, but only a minor detail. Still waiting for the 'out of stock' remote. Many thanks!

Professional and efficient. Got to us promptly and were polite and helpful.

We are very happy customers of those radiators. Not having a plumbed central heating meant we had awful storage heaters. These modern looking electric heaters and excellent and our house has never been so warm! We also required and extra heater when we extended our house and this was really easy to add on. The installation staff were brilliant and even the owner came out of his work to install our final heater so we had it before Christmas! brilliant!

I love my radiators which were installed yesterday by two nice gentlemen who completed the task quickly and with no mess. The fact that I can programme them remotely from my mobile phone or my tablet is brilliant. They have transformed my 'almost' perfect home into a very cosy 'perfect' home. Thank you South West Heating.

We've had our whole house and new extensions fitted with electric heaters. We are very pleased with them. They perhaps warm up slightly slower than traditional radiators but heat the house very well. The heating app allows us to control the heaters from anywhere, although the app itself is quite temperamental. Sometimes connecting to it from outside our wi-fi zone is sluggish. The team are very friendly but it can be very difficult to get through to them on the phone. Call backs weren't always timely.

A call in the morning to check we were ready for them, then a prompt arrival and a speedy and tidy installation from Sean and Graham. They were excellent and the clear instructions about operating the heat app were very easy to follow. Today we have a splendidly warm kitchen and conservatory to lounge around in. Highly recommended. Good job all round at a most competitive price.

We needed a replacement for the old night storage heaters in the apartment on Dartmoor which we let. Gas and oil were not available options. The South West Heating System has exceeded expectations from the outset, through the ease of installation to the incredibly flexible settings for operating and economy. Backup support and advice from the technicians has been 100%.

The whole process of ordering and installing the two heaters we wanted was easy. The price was very competitive and the surveyor, Neil, was most helpful. Once ordered, the heaters arrived well within the timescale indicated. The installers - Sean and Graham - were extremely efficient. They worked fast and left the rooms cleaner than when they arrived! Their explanation about how the Heat App worked was very clear indeed and left us with no questions. If and when we order more we would be delighted to see them again. All in all, I can wholeheartedly recommend the firm, the product and its employees. Great job. The rooms are now perfectly heated to our requirements.

The consultant gave excellent advice prior to the installation. The work was done very professionally. The work was carried out efficiently and the house left clean and tidy. The apps to control the system were set up and a wonderful tutorial on how to use them! The young man was very polite and helpful, explaining how to operate the system and checking that all was understood before he left. The after sales service is brilliant.

We used South West Heating Solutions to install a new electric Elkatherm heating system to a 4-bed property we renovated in 2014. We opted for the HeatApp heating controls system to enable us to control the heating a hot water remotely. This was fairly new technology but Mark Britton and his team have always responded very promptly to any problems with software, power cuts etc. This continues to instil confidence in our heating system and in South West Heating Solutions who we have no hesitation in recommending to others.

All the work was done without any fuss including removing pipework etc. from our old oil heating. We were very much at the start of this system for the company and there was some blips connected with the HeatApp for some time after the heaters were installed. However, the phone support to get this sorted out was excellent and nothing was too much trouble.

Everything was completed in one day just as we were advised. Six radiators and 2 towel rails installed with the minimum of fuss or disruption. The 2 fitters turned up on time, were friendly and diligent throughout and left the property as clean and tidy as when they arrived. We appreciated the easy to follow instructions for safe and proper use, this included knowledge that we could call for back up advice if it was needed. Highly impressed with the all round service we received and we love our new heating system.

Arrived promptly on date agreed. Went straight to work and house was finished within the dog. Ensured I was fully conversant with the heating app before leaving.

We had this system installed in 2014 starting with a survey and explanation on how this system works. We chose it because it sounded efficient, clean and simple to use as well as not having to pull the house apart to install pipes, boilers and tank whether it was going to be gas or oil. When the radiators were installed, it was a simple matter of a few drill holes with raw plugs and plug the units into the nearest socket, simple no pulling up of floors and pipes everywhere. Once they were installed, I was shown how to set each radiator up on the unit supplied, but I tend to use my iPad or phone and, with my phone, I can turn the heating on away from home so the house is nice and warm on arrival. The customer service has been second to none as I had a bit of difficulty when I changed my internet supplier and router, it was sorted in minutes by Mr Britton. I would recommend this system to anybody thinking of what heating system to install for efficiency, cleanliness and not so expensive to run as first thought.

Fantastic customer service that went above and beyond to ensure that we had a smooth transition from our old dysfunctional storage heaters.

I have had this system for two Winters and have found it very adequate plus if it gets very, very cold you can just raise the dial by either half or one digit and immediately you get the extra warmth.

I have been in discussion with Mark about adding a remote control system to our heaters. His advice has been detailed and has been very patient with us, waiting for us to make up our minds and has responded very quickly as additional questions have come to mind. We have always had a speedy response to our questions.

Very good indeed.

The work was taken out after a recommendation from a friend who had previously had some radiators installed. My original storage heaters were not heating properly and this seemed the ideal replacement. I want a company that was also local. The original gentleman who measured up was very polite and efficient. After the quote was sent through the installation was arranged very promptly and within a few weeks I had the installation date. This was done very professionally and event thought the bathroom radiator was found to be cracked, someone returned within 2 days to complete the work. I am very happy with the performance of the radiators and of the company.

Really impressed by the promptness, efficiency and friendly service provided. The new heaters were installed swiftly, and the engineers took the trouble to leave the house clean and tidy. A follow-up visit to get the heating apps working on both our phones was also very efficient. A couple of weeks later, the heating app helps us to see at a glance just how much our electricity consumption has gone down, while giving us much better control over the heat output than was possible with our old storage heaters.

Following our initial enquiry, our new heaters were installed early June. As these were not turned on until early October, I did not return the customer satisfaction survey. I would just like to say no how pleased we are with the heaters, and to be able to control the temperature in the individual rooms is great. So we would like to thank everyone from the office team to Shaun Reynolds and Graham Short, the fitters. But particularly Mark Britton, who on two occasions spent the better part of two hours sorting out our router etc. We always felt we were treated as a valued customer. We are happy to give you ten out of ten for customer service, speed of response and quality installation. Thank you.

I had electric radiators fitted last year and an excellent job was done. However, I recently had a problem with the heated towel rail programme so phoned for assistance. I had to ring 3 times before someone phoned me back I have never liked the contact centre you use as can never get through to someone at South West Heating straight away - always have to leave a message for someone to ring me back and as I said on this occasion it took 3 times before I was contacted. However, once I spoke to Jordan he was extremely polite and helpful (and apologetic about not getting back to me sooner) and he made suggestions as to what could be wrong with the towel rail etc. I re-set the programme once I was at home and the problem seems to be fixed now. Please therefore review your after-sales service otherwise I would not hesitate to recommend you.

The firm quoted, arrived, did all they said they would do in a good, tidy, acceptable and courteous manner.

A week after being burgled I had an alarm system fitted. They were professional, understanding, organised and fast. Good advice and great value. Great customer service and personal. I have no complaints. I wish all companies were as good as them. They called after fitting to see if I was ok and everything else was going well. No push selling - bonus. If you want a great alarm system with great customer service this is the place to go.

Nice clean, tidy office, very helpful, polite and understanding staff. We have always been pleased doing business with you.

The whole process was very efficiently carried out from the visit when our order was placed through to the installation of the heaters. The staff were extremely pleasant and helpful and the heating system is a vast improvement on our previous night storage system.

From when I first contacted South West Heating they gave me a professional, friendly service. There was no pressure when they came around for a quotation so I ended up with exactly what I needed, no more no less. When it came to fitting it, they were polite, friendly throughout, and left everything neat and tidy. Overall an excellent company.

The heaters are brilliant and made a great difference to my home. I would certainly use them again. The workmen were clean and tidy.

Despite a few teething problems in the early stages - caused by them being so busy - the service was thereafter very good. The installation went exactly as described, and then I had occasion to reset the app software shortly afterwards they were so accommodating and resolved the issue by remotely connecting to my heater. I've been very pleased with my storage heaters.

SWH provided brilliant service from start to finish.

From initial enquiry, placing order and completion of installation, customer care was second to none. Totally satisfied.

Efficient, prompt and good value. House is wonderfully warm. Only slight problem is the ASUS tablet which can be temperamental.

Excellent service looks like my neighbour will be contacting you.

Still a journey in progress but, six months after having our heating system installed and coming through a very cold winter in parts, happy to report that we are generally very satisfied with our new heating. Obviously the controllability has made a huge difference and the ability to tailor each room to our requirement is still somewhat of a novelty after 30 years of night storage heaters and a wood-burning stove, although we are still learning the optimum temperatures for each heater - I think we had them higher than necessary initially! We may have to look at our supplier when our current contract runs out but bills have been no worse than expected, generally similar to before. I know that when we invested in the system there was very much a message of the electricity you can potentially save but, in reality, you have to factor in that, because there is a heater in every area and you can use them more than night storage units, you use them more than you might have expected, especially when the weather is very cold! Having said that, we bought the system primarily to give us a totally controllable and utilisable heat to keep us warm not that, being retired, we are around the house much more during the day and any power savings would have been a bonus, so we are quite happy at the moment. Customer service has been excellent, although we have had little need of help. The only aid we have needed was advice on setting up a new BT hub for using the Heatapp (which is great, by the way) which we received an almost instant return of an email enquiry - thank you Mark!

So good to find a company that are not doing pressure selling. Having had a bad experience with Fischer, it was refreshing to have people who could be trusted, were professional but friendly and able and very wiling to answer questions, explain in layman's terms etc. They cleaned up after them and I was definitely recommend.

I was apprehensive about having my heating replaced as another company I'd looked at really put me off with their 'sales pitch' which I felt was rather aggressive. So, I was very pleased with South West Heating from start to finish. On the initial visit, there was no pressure to buy and no 'special deals' to be done by signing up on the day etc. Everything was explained very clearly and I was given a price which I could consider at my leisure. South West Heating contacted me some time later to ask if I was interested in going ahead, but I didn't feel under pressure. Anyway, by this time I had decided to go ahead. On the day of installation, the installers were both friendly and professional at all times and I was very pleased with the job they did. When explaining how to control the heating with my mobile, the installer was very patient with me as I am not a very technical person and I was a little anxious about understanding what to do. I was very reassured by the fact that I was given a number, could call at any time if I had any trouble or needed anything explaining again. However, I have found the controls very easy to use. I've now been using my new heating system for 4 months and am very pleased with it. I wish I had changed my heating a long time ago as it is so good to be able to have instant heat when I want it and to adjust the temperature as and when I need to. To date, I am very pleased with my new system and would certainly recommend this company to my friends and family.

My heating was fitted extremely efficiently with the minimum of mess. The two men who came were polite and helpful, all my old storage heaters were taken away. I have found this heating system to be just what it promised - controllable heat whenever you need it - such a great improvement on storage heaters. I have been very pleased with it and so glad I changed. Thank you.

I highly recommend South West Heating Solutions products and team. Fast and efficient service, excellent customer care, before, during and after sale. Nothing is too much trouble, The heating is brilliant - I wouldn't consider anything else now.

Brilliant job.

I have no hesitation in recommending South West Heating, the electric heating has surpassed my expectations. So much better than the night storage heaters. The two fitters worked very professionally and cleanly all done within the time quoted. Office staff also very helpful - prompt answering enquiries.

This is a holiday home so we have not had much chance to check it out. But it is brilliant to arrived on a chilly evening and just switch on and, of course, no boiler, maintenance or other bother. So thanks a lot and so far so good, as they say.

I am writing to say how happy we are with our heaters. They have been installed for over a year now, I have waited to see how they performed throughout the winter. We are very pleased, they are more economical than our storage heating. We haven't used them on the timer much at all, being able to turn them on when out is a big advantage. I would like to thank all your staff especially when I rang a few times trying to get used to the app.

Very happy with the service. Prompt and tidy workers no mess left lying around after heaters were fitted. Office staff always pleased to answer questions. And most important turned up on the planned day at the time informed.

We have had five heaters installed. very efficient, friendly people, patient with me on the phone when I needed some help with the app. Highly recommended.

The installation was carried out on the time & date agreed. The workmen were efficient, tidy, very polite and friendly. Once completed they went out of their way to explain how the system worked, every question we asked was explained fully and in such a way we fully understood. We cannot fault their after sales service, the system is everything we asked for and considered money well spent.

The electricians arrived promptly for the replacement of storage heaters and some panel heaters in March 2014. Unfortunately, two of the Elba radiators were faulty. SW replaced these and persevered until everything was sorted. I was so impressed with their service and workmanship at this stage that I decided to have the remaining old panel heaters replaced by Elbas. This was done in October 2014. Again prompt and efficient service. Economy - the ABW that replaces storage rads use about 1/3 of the units. Warmer and more comfortable house, lower bills. Brilliant.

Following minor problems with initial installation. Our concerns were dealt with in a professional and efficient manner. The system is exactly what we wanted heat when and where required. Cost effective, flexible and tailored to our exact needs. Overall very satisfied.

Very pleased also they cleaned up any mess they made.

South West Heating have installed radiators at my home and I am very happy with the installation and the product.

We are not sure how expensive the system is to run, because we only found out we were on the wrong tariff. This has been going on now for 1 year. We did notify them of the change and it was recorded that we had done this but the electric company failed to act on this notification. I would recommend that all customers should be made aware to double check the tariff. The warning sign is when the electric company starts increasing the monthly direct debits. The heaters are quick and efficient, the downside is the heating app. Some days the app system goes off for some reason, then comes back on later.

More than delighted, and would highly recommend to one and all. Extremely professional in every respect.

A very professional service from quotation to installation. Everyone very easy and friendly to deal with. The product is second to none, looks good and is very efficient. Companies like South West Heating are hard to come across, they are a first class company in every respect.

The electricians were professional, polite, workmanship was neat and tidy. Work consisted of fitting radiators, including renewal of consumer unit. Office staff polite and friendly.

Our heating was a two stage process, removal of existing (oil powered) system on one day, and installation on the second day of the new electric system. At our request, we wanted an appointment after we had used up our stock of oil. SWHS were completely flexible with this arrangement, and kept us updated with their available dates, which was reassuring. The day before the plumber was due to remove the old system, he called at the house to check all was well for the following day! He arrived at 9am on the dot, and made an excellent, clean and tidy job. Installation of the new system followed. Arrived on time, very clean and friendly. The work was to a very high standard. SWHS - an excellent, professional company. No hesitation in recommending to anyone.

They arrived promptly on the designated day. They efficiently removed the old system and installed the new system quickly and left my property spotless.

Very pleased, would definitely recommend.

Would have appreciated a little more time to explain how app works. Fitter was very good otherwise left everything clean.

The service from start to finish was very professional. The staff who fitted the heater were very pleasant. They cleaned up after installation and explained how to operate the heater clearly. The house is so much warmer now.

Having looked for a company that installed this type of heater, we were delighted with the product and the installation.

The team that fitted my radiators were very efficient, neat and tidy. Its great to have reliable and controllable heating.

Survey: Friendly, discussed what we wanted and needed. Explained heaters and options. Fitting: Quick and clean by considerate fitters. Heaters: Not cheap but very efficient and easy to control via app. Follow up: Two phone calls at 2 weeks and 6 months to check a OK. Confident support available if we needed it.

From my initial contact until final sign-off I found all the staff at South West Heating to be very helpful and professional. The team were very knowledgeable about their industry and I felt that they looked after my interests whilst providing their service. I would have no hesitation in recommending SWHS, and would use them again if the need arose.

Extremely satisfied overall.

We found that the whole process was managed with care for both the family and the historic house in which we live. The men worked efficiently and happily. We are very pleased with the end result.

Brilliant job. Prompt and professional. Recommend to everyone. Yes