South West Heating Solutions Ltd

We had all the radiators replaced in our house in Polruan. From the initial quotation visit, to the survey and the installation, the team have been knowledgeable and efficient and pleasant to deal with. We felt we were given the information in a very straightforward manner...there was no hard sell or nagging follow up calls. The new radiators look so much better than our old storage heaters and being able to control the heating from our phones is a joy. All through previous winters we found our storage heaters had run out of steam by the time the evening came - this winter we are looking forward to being warm...also when we weren't in the house it seemed crazy leaving the storage heaters on and chugging away on the off chance of very cold weather. When the team came to fit the heaters they were very thoughtful about consulting me on the exact positioning of each radiator and were inventive about hiding the wiring for the bathroom radiator. I can't comment on the customer service post installation but if their track record is anything to go by I fully expect, should I need it, a straightforward and prompt response from them. Hopefully this won't be necessary.

Very good service, team very polite and cleaned up after themselves afterwards. Very happy with the product and service from start to finish.

Was looking to replace some very old night storage heaters in my Cornish Cottage. Gas was not an option. After contacting a couple of companies and having been given outrageous prices, I contacted South West Heating. They came around, did a full survey and gave me a price which was very competitive. The engineers quickly installed the new radiators with no mess. They look 100% better than my old units and of course are fully programmable to only operate when required. Highly recommended.

I had 2 radiators fitted in my sitting room & kitchen. Excellent service from start to finish together with unbiased advice.

I wanted to replace my old storage heaters. Decided to go with South West Heating. Setting up the system in the middle of a heatwave, it was hard to imagine what a difference the heaters would make, now the frosty weather has set in - wow! The house is warm and comfortable throughout the day. I have managed to set each heater to come on when I need it. The system is easy to adjust. The difference it made to my old cottage is just amazing!

Removed oil-fired system and installed complete new electric system very speedily. Highly recommended.

Delighted by the installation and order process.

All members of the SW Heating Team and their plumbing and electrical subcontractors were efficient, professional, friendly, and readily available to discuss queries. We are very pleased with the end product. The team removed our old conventional heating system (oil), which was replaced with Elkatherm radiators. They heat up within 20 minutes and hold the heat for approximately 45 minutes once switched off. Each room can be individually temperature controlled using a remote central, or via the app. We would definitely recommend South West Heating Solutions to anyone considering electric.

The initial visit, the quotation process, and installation were all very friendly, courteous and professional, with well presented staff who knew their job well. A minor problem with the programming was quickly remedied with no drama and excellent service, both by phone and by personal visits from both the salesperson and engineer.

We have recently had a fourth radiator fitted in the second bedroom, others in the house had been fitted before we purchased the house. South West Heating have been nothing but help, knowledgeable and efficient. The heating is excellent in the cottage, just what we needed in such an old house. I would highly recommend them to anyone thinking of replacing their heating.

From the initial survey of out cottage to the one - day installation took only 8 weeks. As the heaters had to come from the manufactures in Germany this was very impressive. There was no hard sale involved with South West Heating Solutions. They concentrate on a high quality product, sound advice and excellent customer service, my wife and I are delighted with our 5 heaters. The app works well in setting each rooms heat in time intervals and the individual remote controls allow instant modifications of all settings.

South West Heating were totally professional at every step of the installation. The workmen talked me through each stage and worked efficiently.

There was a wait for the heaters to be delivered, as they're made to order, but it was well worth it. The installation team arrived at the time arranged, within three hours my old storage heaters were gone and four new heaters and a towel rail installed and working. All of the mess and packaging was cleaned up and taken away, and they took the time to make sure I understood the control app. We now have a house which is warm when we want it to be. Very impressed with the work done and the team!

Review: After using a solid fuel Rayburn, these heaters are amazing, with clean controllable heating at the tap of a screen using their app. I was impressed by the professionalism of this company - from start to finish - no hard sell, no mistakes, order arrived when promised and a friendly team of experts installed it with minimum fuss. There are no cold spots and our old cottage is warm and cosy without and stifling/dry heat that you can get with other central heating systems. The rooms with heated towel rails are also heated well and given the limited wall space, the bonus of this company's wide range of sizes/styles means that every room is measured accurately and maximises use of each viable area to best effect. This company is also competitive on price compared to Fischer who quoted 2500 pounds more for similar products. The guarantee provides peace of mind. We're not sure how much this system will cost to run, but at least we can adjust the temperatures to suit our budget.

We have had your new electric heating installed in our rental cottage and are delighted with the system - they heating is excellent and the app is very user friendly. We can happily recommend this to anyone interested in upgrading their heating.

We had new radiators installed in all our bedrooms upstairs and we are extremely pleased with the results! Would highly recommend, and we will be having new radiators put in downstairs very soon!

We had heaters changed in our holiday property to that we could have heating when we wanted (e.g. rather than wasting energy baking during the day)! The surveying engineer was helpful and knowledgeable and unlike some firms did not pester us with heavy sales patter or irritating 'buy now or lose your discount' threats. The installers arrived on time and were clearly competent, doing a good job and clearing up after. The heaters work well, warming up quickly and making the place cosy. We added the Heating App into our order, and we love it. For a holiday property, this is brilliant - we have visited a couple of times since installation, and it is great to be able to turn the heating on before we get there. Internet of things in action! We also like the fact that this is a Cornwall based firm.

Courteous and diligent salesman, talked through various options. Installation very quick, clean and tidy. All professional throughout. Radiator looks lovely and very smart.

We approached South West Heating for help and advice about our current electric heating system and from the start, have been really pleased with their approach, which has been friendly, professional, and very informative throughout. They took us through options and were able to advice us on what would be best for us at this time and how we could resolve a particular problem. The great aspect about SW Heating is that they took us through the solution and issued us a clear price quote and at no time was there any pressure or hassle. They are a real pleasure to deal with and after today, we can also say that the fitting was carried out in a highly professional manner with real attention to detail. Great service throughout and would definitely use South West Heating again and recommend to others.

We live in a grade 2 listed building. We have limited heating in a large kitchen and we could not add any further radiators to your system. We had two of South West Heating's radiators fitted and we are now warm in the kitchen for the fist time. The fitting was very fast and the workers cleaned up after the work. Very happy.

This was the second stage of our installation. We had the upstairs done late last year. Downstairs was a bigger job as they had to remove our very old storage heaters. They worked hard to ensure the disruption was kept to a minimum and that the additional decorating (if needed) would be hassle free. There was a problem with one of the new heaters connecting to the phone app but they worked it out, replacing a part in one of the heaters. They did not leave until they were sure we were happy and everything was working. There was no mess left behind. We have already seen a drop in our energy costs from moving to these radiators. Phil.

The engineers arrived on time and were very polite and courteous. They fitted the heaters very efficiently and made sensible suggestions as to position, ducting etc and showed us how to set up the timers on the heaters with suggestions as to the best settings. The flat was left extremely clean and tidy. We would certainly recommend South West Heating.

Joe and Sean arrived before the official time and completed the job within 3 hours, rather than the expected 4. They worked so well as a team removing the old storage heaters, fitting the new ELKatherm heaters and clearing up as they completed one area. any queries were swiftly dealt with. The weather is currently too hot to try out the new system, but I am sure I will be feeling super cosy in the autumn. Thanks again very much

So happy I made this decision - heat now available when & where needed. House as warm as toast & no longer is money wasted heating unnecessary areas.