/
Find a trader
Endorsed by Which?

South West Heating Solutions Ltd

4.8

163 Reviews

Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours
See customer reviews & leave a review

About

If you want a simple, efficient and controllable way to heat your home, you couldn’t make a better choice.

Here at South West Heating, we’ve helped more than 3,000 homeowners across the South West to have warmth, whenever they want it – and to save money on their heating bills at the same time.

It’s no accident that we recommend ELKAtherm radiators which are A++ Rated. Months of research led us to Germany, where, for over 60 years, ELKAtherm engineers have painstakingly tested every element, by hand. Quite simply, we believe they’re the best electric radiators in the world.

And like ELKAtherm, we understand that details make all the difference.

So you’ll receive a personalised design, tailored to your lifestyle, home and insulation type – and as a Which? Trusted Trader, there’ll be no hard sell. Simply let us know when you’re ready, and we’ll install your heating in a single day, leaving no mess.

If you have any questions, however small, please do contact us.

What we do

  • Heating contractors

    • Immersion Heaters
    • Central heating systems (installation and servicing)

  • Electricians

    • Electrical installations
    • Electric Showers
    • Electrical emergency services
    • Electrical repairs
    • Electrical testing services
    • Fuse boards
    • Rewiring

  • Smart Homes

    • Home automation

  • Asbestos surveying

  • Waste Disposal

  • More Services

    • storage heaters
    • water heating
    • sun amp
    • radpherm

My work

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.8
163 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Recommended

Recommended

by 100% of customers
Sort by
Brilliant product installed by professionals.
Customer Service
Quality
Value
Thorough survey completed by surveyor high lighting extend of disruption and proposed routing of supply cables with detailed quotation installation completed by qualified electricians and technicians. Later modification to system to include hot water supply again with full services.
Frank, Cornwall Posted on 08/11/2013 , work completed 08/11/2013
Recommended
The trader replied (on 09/07/2015)
It is a pleasure indeed to hear that you're pleased with us Frank. Many thanks for your detailed feedback. We really appreciate the time you've taken to put pen to paper, or finger to keyboard/screen!
Professional installation
Customer Service
Quality
Value
Following a very thorough and knowledgeable survey and quotation we went ahead with the installation of 4 ELKAtherm radiators. Our fuse board was updated and the installation was very straightforward - something that attracted us to the system in the first place. Since then we have had a fifth small radiator added to the system. We had one or two problems setting up various tablets and PC's to run HeatApp, but the support and dedication provided by Mark Britton and his team has been excellent. We love being able to control the heating remotely as we are not always resident in the cottage and it is good to be able to monitor actual temperatures as well as electricity consumption.
Which? Trusted Traders Consumer Posted on 01/04/2014 , work completed 01/04/2014
Recommended
Efficient and helpful
Customer Service
Quality
Value
The work was completed during the stated time with minimum mess and disruption. The fitters were professional and friendly and extremely helpful.
Which? Trusted Traders Consumer Posted on 01/07/2014 , work completed 01/07/2014
Recommended
Great customer care
Customer Service
Quality
Value
We originally had our radiators installed in February 2015. The service provided was fast and professional, with the two installers being very friendly and helpful. We had some issues with the original HeatApp hub, however Mark was always excellent and patiently provided support and advice on me on a number of occasions. He worked diligently to solve the issue and to provide the best levels of customer satisfaction.
Which? Trusted Traders Consumer Posted on 01/02/2015 , work completed 01/02/2015
Recommended
Highly recommended - fantastic.
Customer Service
Quality
Value
I have no hesitation in recommending South West Heating, expert fitters, fantastic product. Very clean efficient heaters. Will buy more.
Sandra, Cornwall Posted on 06/02/2015 , work completed 06/02/2015
Recommended
The trader replied (on 09/07/2015)
Thanks for taking the time to offer your feedback Sandra. It is much appreciated. We look forward to seeing you again.
Great product and service
Customer Service
Quality
Value
This is a great quality product and installation was straight forward, quick and everything clearly explained. Lovely to have the control over when the heating is on/off via the app rather than our old night-storage heaters. Very pleased with everything.
Which? Trusted Traders Consumer Posted on 06/03/2015 , work completed 06/03/2015
Recommended
Good old fashioned customer service.
Customer Service
Quality
Value
From the initial visit and quotation, through contact with office and customer services staff, we could not have been more pleased. The standard of all work carried out and the attention to detail of all the members of the South West Heating team has been second to none. We are very pleased with the service we have received and would not hesitate to recommend South West Heating to anyone , Many thanks guys.
Big dave Posted on 26/03/2015 , work completed 26/03/2015
Recommended
A Which? Trusted Traders staff member replied on behalf of the trader (on 22/06/2015)
Thanks for this Dave: "Good old fashioned customer service" is music to our ears!
Excellent response
Customer Service
Quality
Value
Urgent heating solution required, South West Heating Solutions fulfilled the brief to perfection.
Which? Trusted Traders Consumer Posted on 01/04/2015 , work completed 01/04/2015
Recommended
Brilliant
Customer Service
Quality
Value
They worked quick and efficiently. The after service was second to none, I really have never experienced anything as good as this with another company. The system is clearly working well. When they initially installed the system they were very efficient. Thanks, Jane
CMR403554049 Posted on 11/04/2015 , work completed 11/04/2015
Recommended
A Which? Trusted Traders staff member replied on behalf of the trader (on 22/06/2015)
Thanks so much for your kind words Jane. That you have "never experienced anything as good as this with another company" is a SERIOUS accolade for us. We are delighted!
Professional and efficient job
Customer Service
Quality
Value
I was extremely impressed with the professional and efficient approach of the SW heating staff right through from the quotation stage to the installation process. The installation engineers were friendly, courteous and explained the process through to completion including final operating instructions. Other than the presence of all the heaters plus house was a lot warmer, one would not known any work was done.
Which? Trusted Traders Consumer Posted on 01/05/2015 , work completed 01/05/2015
Recommended
A great company to work with.
Customer Service
Quality
Value
I have been very impressed with South West Heating Solutions throughout every stage of ordering, installation and after sales service. The six heaters I had installed by them in 2013 have performed extremely well. Their after-sales service has been excellent, a quick phone call to them and they respond immediately. It's great to be working with an efficient local company and I would recommend South West Heating Solutions to all. From a very happy customer, David.
Which? Trusted Traders Consumer Posted on 02/05/2015 , work completed 02/05/2015
Recommended
The trader replied (on 09/07/2015)
We know we're doing something right when we hear that you'd be happy to recommend us; that's exactly what we're aiming for! Thanks for taking the time to feedback David, it means a lot to us.
Brilliant/professional job
Customer Service
Quality
Value
Both my wife & I were totally happy with the efficient & timely manner of both the sales & installation staff. Also tidy & clean workmanship. Also appreciated the after-sales call to ensure everything operating OK
John, Cornwall Posted on 05/05/2015 , work completed 05/05/2015
Recommended
The trader replied (on 11/01/2016)
Thank you for taking the time to reply John. We're really happy to hear your kinds words and really pleased to know we did a great job for you. Warm wishes. Mark
Excellent
Customer Service
Quality
Value
Good competent workmanship. Clean and tidy.
David, Cornwall Posted on 07/05/2015 , work completed 07/05/2015
Recommended
The trader replied (on 09/07/2015)
We appreciate the feedback and we're pleased that you're pleased David, thank you.
Excellent
Customer Service
Quality
Value
Excellent from start to finish.
Which? Trusted Traders Consumer Posted on 27/05/2015 , work completed 27/05/2015
Recommended
The trader replied (on 20/02/2017)
Short and sweet - brilliant! Warm wishes from the team at SWH
If Only..
Customer Service
Quality
Value
If only every company were as good as South West Heating Solutions. When we bought our holiday home in Cornwall we needed to replace the old heating system. I was reluctant to go electric but these are fantastic. The company could not have been more helpful. The work was done when they said it would be done. The staff were organised, efficient, respectful and tidy. Nothing was too much trouble. I'm not the greatest when it comes to computing and smart phone technology but any issues have always been sorted quickly and with great humour. They have been, and are, a pleasure to deal with and I can't recommend them or their product highly enough. If only every company treated their customers with the same courtesy, efficiency and consideration as South West Heating Solutions. If only...
CMR305910809 Posted on 29/05/2015 , work completed 29/05/2015
Recommended
The trader replied (on 09/07/2015)
Thank you very much for taking the time to offer your thoughtful feedback. If only all of our customers did. If only ; ) In all seriousness though, it means a lot to us to hear about your experience; it guides us and reassures us that we're going in the right direction, so we're really grateful to you. Thank you.
Great product and service
Customer Service
Quality
Value
This is a great quality product and installation was straight forward, quick and everything clearly explained. Lovely to have the control over when the heating is on/off via the app rather than our old night-storage heaters. Very pleased with everything.
Michelle, Cornwall Posted on 17/07/2015 , work completed 17/07/2015
Recommended
Just the best!
Customer Service
Quality
Value
South West Heating is the most efficient company and their staff are always polite and good humoured. All my contacts with them have been dealt with promptly and politely. I highly recommend them.
Jennifer, Devon Posted on 29/07/2015 , work completed 29/07/2015
Recommended
Brilliant Job
Customer Service
Quality
Value
Brilliant job. Prompt and professional. Recommend to everyone. Yes
James Bryan, Cornwall Posted on 10/08/2015 , work completed 10/08/2015
Recommended
The trader replied (on 08/09/2016)
Thanks a lot for taking your time to give your feedback James. We really appreciate it. Warm wishes from the SWHS team.
Brilliant job
Customer Service
Quality
Value
We found that the whole process was managed with care for both the family and the historic house in which we live. The men worked efficiently and happily. We are very pleased with the end result.
Margaret, Cornwall Posted on 18/08/2015 , work completed 18/08/2015
Recommended
The trader replied (on 08/09/2016)
We really appreciate your feedback Margaret. And we're glad to have been of service. Warm wishes from the SWHS team
My review
Customer Service
Quality
Value
Extremely satisfied overall.
Which? Trusted Traders Consumer Posted on 20/08/2015 , work completed 20/08/2015
Recommended
Excellent, professional company
Customer Service
Quality
Value
From my initial contact until final sign-off I found all the staff at South West Heating to be very helpful and professional. The team were very knowledgeable about their industry and I felt that they looked after my interests whilst providing their service. I would have no hesitation in recommending SWHS, and would use them again if the need arose.
Zoe, Cornwall Posted on 08/09/2015 , work completed 08/09/2015
Recommended
The trader replied (on 09/03/2016)
We greatly appreciate the feedback Zoe! Many thanks indeed.
Very efficient installation
Customer Service
Quality
Value
The team that fitted my radiators were very efficient, neat and tidy. Its great to have reliable and controllable heating.
Which? Trusted Traders Consumer Posted on 01/10/2015 , work completed 01/10/2015
Recommended
Excellent
Customer Service
Quality
Value
Survey: Friendly, discussed what we wanted and needed. Explained heaters and options. Fitting: Quick and clean by considerate fitters. Heaters: Not cheap but very efficient and easy to control via app. Follow up: Two phone calls at 2 weeks and 6 months to check a OK. Confident support available if we needed it.
Jane, Cornwall Posted on 01/10/2015 , work completed 01/10/2015
Recommended
The trader replied (on 08/09/2016)
Thanks for taking the time to offer your feedback Jane. It is much appreciated. Warm wishes from the SWHS team
Neat and efficient job
Customer Service
Quality
Value
Having looked for a company that installed this type of heater, we were delighted with the product and the installation.
Which? Trusted Traders Consumer Posted on 01/10/2015 , work completed 01/10/2015
Recommended
Impressed with heater.
Customer Service
Quality
Value
The service from start to finish was very professional. The staff who fitted the heater were very pleasant. They cleaned up after installation and explained how to operate the heater clearly. The house is so much warmer now.
Kenneth, Cornwall Posted on 16/10/2015 , work completed 16/10/2015
Recommended
The trader replied (on 25/11/2015)
Thanks very much for the feedback Kenneth. We're delighted you're pleased and we're even more delighted that you've taken the time to let us know. Warmest regards, Mark
Which? Trusted Traders

For Consumers

For Businesses

Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.

Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.