/
Find a trader
Endorsed by Which?

South West Plumbing Services Ltd

4.9

224 Reviews

Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours
See customer reviews & leave a review

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

About

South West Plumbing, Heating & Renewables are a family run business established since 1993 and we pride ourselves on being able to offer a personalised service and complete peace of mind for our customers.

From the moment you pick up the phone we will make sure that you feel at ease - you will get to speak to a real person, not an answering service - 24 hours a day, 365 days a year.

We will continue to keep you updated right up to the moment the engineer arrives at your property to carry out the work, and if you have any concerns or problems afterwards, we are just a phone call away.

Our reputation has been built upon the fact that we complete work for our customers to the highest standard every time, whether it's just replacing a tap washer, responding to an emergency breakdown, completely replacing a heating system or refitting a bathroom.

What we do

  • Plumbers

    • Emergency plumbing services

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas safety testing and inspection

  • Renewable energy

    • Air source heat pumps
    • Ground source heat pumps
    • Solar panels
    • Solar water heating
    • Biomass

  • Heating contractors

My work

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
224 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Recommended

Recommended

by 100% of customers
Sort by
Amazing Superb
Customer Service
Quality
Value
Arrived on time finished on time with least amount of disruption superb job. Clean & tidy.
Roger, Devon Posted on 04/07/2017 , work completed 04/07/2017
Recommended
The trader replied (on 18/08/2017)
Hi Roger, thank you for the 5* review. We really do take care when we are in our customers homes, we have actually very recently completed a video of one of our installers fitting a new boiler and we hope to have it online very soon.
Friendly & professional service
Customer Service
Quality
Value
Friendly and professional service. Everything left clean & tidy. Would recommend.
Carole, Devon Posted on 27/06/2017 , work completed 27/06/2017
Recommended
The trader replied (on 19/07/2017)
Hi Carole, thank you for taking the time to leave us a review. We are very happy you are pleased with our work and please recommend us to your family and friends.
Highly recommended
Customer Service
Quality
Value
Very pleased with all aspects of the job. Prompt, efficient and clean and tidy in the house.
Louise, Devon Posted on 26/06/2017 , work completed 26/06/2017
Recommended
The trader replied (on 17/08/2017)
Hi Louise, thank you for the 5* review you have given our engineer Tom H. You now have a Worcester Bosch 24i System boiler with an 8 year parts and labour warranty.
Great job
Customer Service
Quality
Value
Excellent job done, very satisfied indeed. Thanks Tom.
Michael, Devon Posted on 22/06/2017 , work completed 22/06/2017
Recommended
The trader replied (on 29/03/2017)
Thank you for the review Michael, after you explained everything you needed doing we thought best to send Tom H our plumbing all rounder to remove and install parts of your bathroom - i will pass your comments on to him.
First class job
Customer Service
Quality
Value
Job was well planned. I was kept informed and consulted at all times. Clean tidy skilled engineers. They were on time. Job finished when they said on time. Any problems were sorted as quickly as they arose. Cannot fault. First class service.
Ken, Devon Posted on 20/06/2017 , work completed 20/06/2017
Recommended
The trader replied (on 21/07/2017)
This review Ken really shows why we consider ourselves the best in the South West. We have the man power to be big enough to handle all situations while being small enough in size to care about each and every customer. We are very happy you couldn't fault us and we look forward to working with you again soon.
Quick & efficient
Customer Service
Quality
Value
We acquired a property and rang regarding the boiler that did not work, within 3 days a new boiler was installed by courteous staff - friendly & efficient. Even able to cope with our 1 year old Dalmatian.
Gordon, Devon Posted on 09/06/2017 , work completed 09/06/2017
Recommended
The trader replied (on 17/08/2017)
Hello Gordon, thank you for leaving the fantastic review you have given to our engineer Tom. He installed you a Worcester Bosch Greenstar 32CDi and with a filter and Worcester Comfort 2 you now have a 10 year parts and labour warranty.
Excellent and efficient work
Customer Service
Quality
Value
A very professional & pleasant workman. A job quickly & efficiently done.
Judith, Devon Posted on 02/06/2017 , work completed 02/06/2017
Recommended
The trader replied (on 21/07/2017)
Thank you for the review Judith, 5* across the board is always great to see - you had our wonderful plumber Andrei replace your water heater, please recommend us to your family and friends.
Reliable, professional service
Customer Service
Quality
Value
We have used SW Plumbers for over 7 years. They are reliable, extremely professional and provide an amazing service, no matter what the problem is. We get text message when en route and provide a 24/7 service. Excellent!
Barbara, Devon Posted on 30/05/2017 , work completed 30/05/2017
Recommended
The trader replied (on 21/07/2017)
Hi Barbara, thank you for the 5* review even if it did take us 7 years to earn!! Our text service really does help our customers know when we are on our way so that you don't have to stay in your home for 12 hours and wonder when we will appear - we look forward to seeing you soon.
Great job
Customer Service
Quality
Value
All members of staff I encountered either on phone or in person were very friendly and professional. Very pleased with the service received from South West Plumbing services. Would recommend. Will be using for future plumbing works.
Rachel, Devon Posted on 30/05/2017 , work completed 30/05/2017
Recommended
The trader replied (on 21/07/2017)
If you have met more than one member of our engineering team you are one of the very lucky few! Our office team in the command centre (Just a nice office in Torquay) are always organising for the coming days and weeks to keep them on the road keeping everyone's plumbing and heating working correctly around the clock!!
Brilliant job
Customer Service
Quality
Value
I recommend this company for professional engineers, efficient service. We would recommend them to friends & neighbours. The engineer took time to explain the working of the boiler, nothing was too much trouble.
James, Devon Posted on 26/05/2017 , work completed 26/05/2017
Recommended
The trader replied (on 21/07/2017)
Hi James, thank you for the 5* review - please keep recommending us we really want to be the go to company across all of the TQ postcodes!
Brilliant job, very professional
Customer Service
Quality
Value
Very prompt and professional, good customer service. Would definitely recommend to friends and family. Could not fault them, very happy with the work carried out.
Karen, Devon Posted on 23/05/2017 , work completed 23/05/2017
Recommended
First class!
Customer Service
Quality
Value
Exceeded expectations, highly efficient, polite, considerate & very professional. Thank you.
Heather, Devon Posted on 22/05/2017 , work completed 22/05/2017
Recommended
Cracking job Tom
Customer Service
Quality
Value
Installation, explanation & over all process was most professional, & well executed in a friendly & clear manner. Thank you.
Brian, Devon Posted on 22/05/2017 , work completed 22/05/2017
Recommended
The trader replied (on 21/07/2017)
Another 5* review for Tom Martin who is quickly becoming one of our top installers, he replace your old boiler with a brand new Worcester Greenstar 28CDi Compact LPG so you now have a 10 year parts and labour guarantee - see you next year for your first service
Professional and efficient
Customer Service
Quality
Value
Very pleased with the high standard of service and workmanship. The plumber was very polite and took excellent care in my home. I highly recommend this company.
Rita, Devon Posted on 17/05/2017 , work completed 17/05/2017
Recommended
The trader replied (on 21/07/2017)
Just what i like to see a 5* review, our plumber and engineers work to a very high standard and our office are a great support behind the scenes.
Good job well done!
Customer Service
Quality
Value
Tom was very helpful, polite and did a really thorough job. I was really daunted by prospect of having new boiler fitted, but the end result was A+. I would certainly recommend this company to friends and family! Thank you.
Lynsey, Devon Posted on 16/05/2017 , work completed 16/05/2017
Recommended
The trader replied (on 21/07/2017)
Thank you for taking the time filling out the Which? review card while our engineer was working in your home. You had the always delightful Tom Heath install your Worcester Greenstar 28CDi compact which has a 10 years parts and labour guarantee - see you next year for the first service.
Friendly, professional
Customer Service
Quality
Value
Great professional work. Kept me informed throughout the process, showing respect to both myself and the property. Thank you.
Tracey, Devon Posted on 11/05/2017 , work completed 11/05/2017
Recommended
The trader replied (on 16/05/2017)
Thank you for the 5* review Tracey, all of our engineers are great installers and you had the pleasure of meeting Tom H who installed your Worcester Greenstar 24i System boiler which has an 8 year parts and labour guarantee.
Prompt and professional
Customer Service
Quality
Value
Very pleased with the overall level of service which was prompt, efficient and courteous. I would definitely recommend this company. I had a new boiler fitted, over two days, and have no complaints at all. I felt I could trust them to do a good job.
Frances, Devon Posted on 09/05/2017 , work completed 09/05/2017
Recommended
The trader replied (on 18/05/2017)
Hi Frances, thank you for the great review. A two day boiler job is short work for people like Andrei and now you have a Worcester Greenstar 28CDi Compact you also have a 10 year parts and labour gurantee
Fantastic work
Customer Service
Quality
Value
Very pleased with job done. Good work.
Hazel, Devon Posted on 08/05/2017 , work completed 08/05/2017
Recommended
Excellent job
Customer Service
Quality
Value
All staff concerned were professional, courteous and very efficient. We were very impressed with the finished job. We have no hesitation in recommending their services.
Errol, Devon Posted on 05/05/2017 , work completed 05/05/2017
Recommended
Very good, professional
Customer Service
Quality
Value
Prompt, attentive, friendly, professional and knowledgeable. Everything you could ask for.
William, Devon Posted on 28/04/2017 , work completed 28/04/2017
Recommended
The trader replied (on 16/05/2017)
Thank you for the 5* review William, we were very happy to fit 3 new radiators in your home. We hope they serve you very well in the future.
Very good job, hard working team
Customer Service
Quality
Value
Excellent professional team. Very happy with the fitting of our new radiators. Thank you to the staff of South West Plumbing.
Karen, Devon Posted on 26/04/2017 , work completed 26/04/2017
Recommended
The trader replied (on 16/05/2017)
Thank you for the 5* review Karen, to remove and replace 7 radiators around your home is no easy task in 1 day but we put our top man Andrei on the job and he did it with flying colors - he even managed to install your towel rail before leaving!
Brilliant job
Customer Service
Quality
Value
We had a completely new boiler/heating system installed. They did a brilliant job. They were very professional, prompt, clean workers. The job was started on time and finished on time. We will certainly use them again and would recommend them to anyone in need of plumbing/heating advice or work.
Simon, Devon Posted on 24/04/2017 , work completed 24/04/2017
Recommended
Andrei numero uno
Customer Service
Quality
Value
Very neat job.
Jeffrey, Devon Posted on 24/04/2017 , work completed 24/04/2017
Recommended
The trader replied (on 16/05/2017)
Thank you for the 5* review Jeffrey, it was a pleasure installing your new water heater.
Very professional. Job well done.
Customer Service
Quality
Value
From first contact I was impressed with standard of work and professionalism all the way through. Would recommend to anyone.
Edward, Devon Posted on 24/04/2017 , work completed 24/04/2017
Recommended
The trader replied (on 16/05/2017)
Thank you for the great review Edward, when we sent Andrei to fit the water heater you'd chosen we knew you'd appreciate his work.
Professional
Customer Service
Quality
Value
Very professional, turned up on time and when finished installing boiler, left the house in a clean and tidy state. Took time to explain the system in a clean manner.
Ann, Devon Posted on 21/04/2017 , work completed 21/04/2017
Recommended
The trader replied (on 05/05/2017)
We believe in making our new customers happy but also keeping our current customers even happier, we really do take pride in the work we complete and boiler installs are the bread and butter for us at SWP, if you need anything else please don't hesitate to call.
Professional & prompt
Customer Service
Quality
Value
Work undertaken efficiently. Will definitely use again and recommend to others.
Lynne, Devon Posted on 20/04/2017 , work completed 20/04/2017
Recommended
The trader replied (on 16/05/2017)
Thank you for the 5* review Lynne, when you asked us to fit a new towel rail and shower riser kit we thought of one man and his name is Andrei!!
Delighted
Customer Service
Quality
Value
Excellent
Rodney, Devon Posted on 18/04/2017 , work completed 18/04/2017
Recommended
The trader replied (on 11/05/2017)
Thank you for the review Rodney, Our standards of work are very high and it seems that we managed to make you happy.
Superb!
Customer Service
Quality
Value
Very friendly, polite and professional. I will be recommending to everyone I speak to. Great service.
Carrie, Devon Posted on 13/04/2017 , work completed 13/04/2017
Recommended
The trader replied (on 16/05/2017)
Thank you for the 5* star review of Tom's work you now have a Worcester Bosch Greenstar 30i which has a fantastic 8 year parts and labour guarantee!!
Best in the west
Customer Service
Quality
Value
Excellent service, very efficient engineer, cheerful and knowledgeable and again efficient. Good price.
Antony, Devon Posted on 12/04/2017 , work completed 12/04/2017
Recommended
The trader replied (on 16/05/2017)
Thank you for the 5* review Antony - again Andrei never fails to impress with his plumbing skills and customer service. I will pass on your comments and you can pass on our details if you have any friends that need radiators replacing.
Good work
Customer Service
Quality
Value
Additional radiator fitted, by pleasant, professional fitter. No mess, no problems. Well done and thank you.
Jean, Devon Posted on 11/04/2017 , work completed 11/04/2017
Recommended
The trader replied (on 16/05/2017)
Thank you for the 5* review Jean, we aim to leave every home in the same state or better when we complete our work - I will pass your comments on to our man of the hour Andrei.
Excellent work
Customer Service
Quality
Value
Pleasant worker, very tidy, polite. Job completed well, clean and tidy on completion.
Michael, Devon Posted on 07/04/2017 , work completed 07/04/2017
Recommended
The trader replied (on 16/05/2017)
Thank you for the 5* review Michael, we take pride in all jobs big or small. Fitting your radiator and re-routing pipework is bread and butter to our plumber Andrei.
Brilliant job.
Customer Service
Quality
Value
Could not fault South West Plumbing at all. From start to finish our engineer, Peter, was excellent. The job was finished on time and done leaving everything clean. Peter took time to explain everything to me. Would use them again and recommend them to everyone.
Tracey, Devon Posted on 07/04/2017 , work completed 07/04/2017
Recommended
The trader replied (on 05/05/2017)
Thank you for the great review Tracy, I will pass on the the message to Peter.
Satisfactory
Customer Service
Quality
Value
Good install, finished on time.
William, Devon Posted on 04/04/2017 , work completed 04/04/2017
Recommended
The trader replied (on 05/05/2017)
Thank you for the 5* review William, we put Tom Heath on the job to install you r new Worcester Bosch Greenstar 28CDi Compact, you will be happy to now have 10 years parts and labour guarantee
Prompt, helpful, efficient
Customer Service
Quality
Value
Polite and professional. (Cannot comment on values etc. as this will depend on future reliability and service if needed).
Brian, Devon Posted on 30/03/2017 , work completed 30/03/2017
Recommended
The trader replied (on 05/05/2017)
Hi Brian, we are very happy you let us install your Worcester Bosch Greenstar 36CDi boiler, you now have a 10 year parts and labour guarantee. I understand your comment on the value rating, you really cant judge the true value until you have tested the product over time through different parts of the year.
First class job
Customer Service
Quality
Value
Anton did a first class job refitting our bathrooms, very efficient, just got on with it and cleaned up after!
Stephen, Devon Posted on 30/03/2017 , work completed 30/03/2017
Recommended
The trader replied (on 05/05/2017)
Hi Stephen, thank you for the great review you gave our plumber. We were in your home a few times due to the nature of the work but after the first fix we were very happy we could complete your bathroom to a high standard.
Great team at SWP
Customer Service
Quality
Value
Excellent services.
Anthony, Devon Posted on 30/03/2017 , work completed 30/03/2017
Recommended
The trader replied (on 05/05/2017)
Short, sharp and 5* - Tom Martin installed your radiators after we had given you a quick quote for the works, we are happy that you are happy.
Brilliant job
Customer Service
Quality
Value
Both traders work in a very professional and tidy manner. I would recommend to others.
Richard, Devon Posted on 29/03/2017 , work completed 29/03/2017
Recommended
The trader replied (on 05/05/2017)
Hi Richard, thank you giving our two boys a great review. Having two sets of eyes they were able to find the problem blockage that wasn't letting your radiators heat up and by all accounts fixed it very quickly.
Brilliant job
Customer Service
Quality
Value
Great job, very tidy, would recommend them to anybody for all plumbing and heating jobs.
Vanessa, Devon Posted on 20/03/2017 , work completed 20/03/2017
Recommended
The trader replied (on 29/03/2017)
A 5* review for a 5* member of the team, you had Tom H install the different elements to your bathroom and we are very pleased you think his work is to a high standard.
Excellent
Customer Service
Quality
Value
Informative, tidy & quality work.
Doug, Devon Posted on 15/03/2017 , work completed 15/03/2017
Recommended
The trader replied (on 29/03/2017)
Hi Doug, thank you for taking the time to review Tom H after he installed your boiler. You will be very happy to know your Worcester Bosch 28CDi Compact has a 10 year parts and labour guarantee.
Brilliant job
Customer Service
Quality
Value
Stefan Aldred installed a new boiled to my property. Excellent service, extremely professional, and friendly and down to earth. Highly recommended.
Michelle Angela, Devon Posted on 14/03/2017 , work completed 14/03/2017
Recommended
The trader replied (on 15/03/2017)
Thank you for the 5* review Angela, we are very happy you chose South West Plumbing to install your new boiler.
Our heating heroes
Customer Service
Quality
Value
From first telephone enquiry to completion, a courteous, prompt, totally professional approach to the complex re-piping of a hot water cylinder system previously very poorly and dangerously installed by a different company. Thank you so much.
Mary, Devon Posted on 13/03/2017 , work completed 13/03/2017
Recommended
The trader replied (on 28/03/2017)
Thank you very much for the fantastic review Mary, sometimes we do come across bad workmanship but we can only be honest if someone has left an appliance not installed correctly so we were very happy to help you in your hour of need, you had Peter Crisp look after your issue from start to finish.
Brilliant job
Customer Service
Quality
Value
Very good. Would recommend.
Jem, Devon Posted on 13/03/2017 , work completed 13/03/2017
Recommended
The trader replied (on 29/03/2017)
Thank you for the great review Jem, sometimes we come across bad work done by other tradesmen and we have to rectify them. I hope you now know you have a plumber you can trust.
Excellent
Customer Service
Quality
Value
From quote to installation 2 days. Very polite, clean and professional service. Would highly recommend.
Simone, Devon Posted on 10/03/2017 , work completed 10/03/2017
Recommended
The trader replied (on 29/03/2017)
Hi Simone, we do take alot of pride in dealing with situations like yours. We have a team big enough to handle emergency works like yours. We sent Tom M to install your brand new Worcester Bosch 28CDi Compact which now has a 10 year parts and labour guarantee - happy days!
Skilled competent clean workers.
Customer Service
Quality
Value
Prompt and courteous workers. Sales engineer returned to explain again the control panel to us as we had not fully understood it due to not being technically minded - age related.
William, Devon Posted on 10/03/2017 , work completed 10/03/2017
Recommended
The trader replied (on 28/03/2017)
Hi William, thank you for the great review of our work you had John install your Worcester Bosch Greenstar 32CDi which has a 10 year parts and labour guarantee, Mike the heating surveyor said he hopes you now understand the controls :)
New boiler from Pete and Tom.
Customer Service
Quality
Value
Punctual, polite, efficient, very professional boiler fitting by Peter and Tom. What more can I say!
Alison, Devon Posted on 07/03/2017 , work completed 07/03/2017
Recommended
The trader replied (on 28/03/2017)
Hi Alison, I have passed your comments to Peter and Tom who installed you Worcester Bosch 25i boiler, you now have 7 years parts and labour guarantee to enjoy.
Brilliant job.
Customer Service
Quality
Value
Arrived really quickly and fixed the leak. Told me in advance of all the problems and how he would fix them. Also said how long the water would be off.
Louise, Devon Posted on 06/03/2017 , work completed 06/03/2017
Recommended
The trader replied (on 28/03/2017)
Hi Louise, thank you for taking the time to give Jerry a 5* review, he will really appreciate it when he sees it.
Brilliant job
Customer Service
Quality
Value
Very good, tidy, expert, polite, on time, better than we expected or could hope for. Very clean all round as we expected of the company we chose to do the work. A very expert plumber indeed.
Clive, Devon Posted on 05/03/2017 , work completed 05/03/2017
Recommended
Excellent job
Customer Service
Quality
Value
Very pleased. Hard workers, polite and cleaned up.
Dianna, Devon Posted on 03/03/2017 , work completed 03/03/2017
Recommended
The trader replied (on 06/03/2017)
Good morning Dianna thank you for the EXCELLENT review you gave John who fitted your brand new Worcester Bosch Greenstar 28CDi compact, you now have the fantastic maximum warranty for 10 years parts and labour.
Refreshingly great
Customer Service
Quality
Value
Very professional from start to finish. From inquiry to new installed boiler took only 5 days! Definitely recommend.
Mark, Devon Posted on 03/03/2017 , work completed 03/03/2017
Recommended
Superb!
Customer Service
Quality
Value
Really happy.
Wayne, Devon Posted on 01/03/2017 , work completed 01/03/2017
Recommended
The trader replied (on 28/03/2017)
Short and sweet review Wayne, thank you! I will pass your words onto Andrei who is quickly becoming a customers favourite.
Which? Trusted Traders

For Consumers

For Businesses

Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.

Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.