Very good service
I have used this company twice in the past month. On both occasions they were easy to contact, responded very quickly, and appointments fixed for within a day or two. The engineers were very friendly and professional, and did an excellent job. I was particularly impressed today that the engineer was prepared to give my very old boiler every chance of survival, when most companies would condemn it and try to sell me a new one. He tracked down the problem that was stopping it from operating, and got it running again within an hour. Charges were very reasonable, and I was very relieved that I would not have to spend thousands on a new boiler.
Customer in Torbay
Posted on 10/10/2024
, work completed 10/10/2024
Recommended
New Worcester Bosch
SW Plumbling installed my new Worcester Bosch last week and I am very pleased with their service. Removing my old tank from the loft, cylinder from my airing cupboard and my old boiler was completed with a minimum of noise and with no mess at all. The boys worked continually and they were so polite, I cannot fault them and have already recommended them to friends.
Devon742
Posted on 22/03/2016
, work completed 22/03/2016
Recommended
Prompt & reliable service
Fitted a new boiler. Service was fast & excellent right from quotation to job completion. John was our fitter, friendly with excellent service, clean & tidy job, and took time to explain new boiler & paperwork. We would (and already have) recommend them to our friends. We will use them again in the future.
William, Devon
Posted on 14/09/2016
, work completed 14/09/2016
Recommended
Very professional
Here for 3 days no mess cleaned up after each job. Very professional explained everything as they went a long. Completely efficient all round. Plumbing Electrics all.
Allan B, Devon
Posted on 31/08/2016
, work completed 31/08/2016
Recommended
Brilliant job
Very professional, good communication, punctual and polite. No mess, suitable floor covering used. Would recommend!
Ken, Devon
Posted on 25/10/2016
, work completed 25/10/2016
Recommended
Very efficient, courteous, tidy. Great job.
We have been very pleased with the service we have received from our first contact in the Torquay shop to the fitting of the combi and radiator.
Yvonne, Devon
Posted on 25/11/2016
, work completed 25/11/2016
Recommended
Excellent!
Andrei carried out the work with great care, quickly and efficiently. He explained everything he was doing and the various options so that I could make informed choices. He was prompt, polite, and I will definitely recommend him.
Mary, Devon
Posted on 17/01/2017
, work completed 17/01/2017
Recommended
Very good job. Jon was helpful, charming and most understanding.
I repeat what I wrote before. I was dreading the whole business of changing the boiler. But it proved to be a very un-stressful event due to the kind nature of Jon & Jesse.
Kathleen, Devon
Posted on 06/12/2016
, work completed 06/12/2016
Recommended
Brilliant, highly recommend!
Prompt, professional, friendly and very informative. Fantastic customer service too!
Becky, Devon
Posted on 11/01/2017
, work completed 11/01/2017
Recommended
Professional, polite and tidy
I was full of trepidation for an awkward job - but the gentleman was professional and pleasant to have in the house. He has done the job quickly and efficiently.
Jo, Devon
Posted on 30/01/2017
, work completed 30/01/2017
Recommended
Brilliant job
Andrei found very good solution to very tricky job. Good workmanship and cleaned up afterwards very well. Very polite. Tested afterwards.
Roger, Devon
Posted on 03/02/2017
, work completed 03/02/2017
Recommended
Brilliant job
Stefan Aldred installed a new boiled to my property. Excellent service, extremely professional, and friendly and down to earth. Highly recommended.
Michelle Angela, Devon
Posted on 14/03/2017
, work completed 14/03/2017
Recommended
Our heating heroes
From first telephone enquiry to completion, a courteous, prompt, totally professional approach to the complex re-piping of a hot water cylinder system previously very poorly and dangerously installed by a different company. Thank you so much.
Mary, Devon
Posted on 13/03/2017
, work completed 13/03/2017
Recommended
Excellent job
Very pleased. Hard workers, polite and cleaned up.
Dianna, Devon
Posted on 03/03/2017
, work completed 03/03/2017
Recommended
Refreshingly great
Very professional from start to finish. From inquiry to new installed boiler took only 5 days! Definitely recommend.
Mark, Devon
Posted on 03/03/2017
, work completed 03/03/2017
Recommended
Great team at SWP
Anthony, Devon
Posted on 30/03/2017
, work completed 30/03/2017
Recommended
Brilliant job
We had a completely new boiler/heating system installed. They did a brilliant job. They were very professional, prompt, clean workers. The job was started on time and finished on time. We will certainly use them again and would recommend them to anyone in need of plumbing/heating advice or work.
Simon, Devon
Posted on 24/04/2017
, work completed 24/04/2017
Recommended
Good work
Additional radiator fitted, by pleasant, professional fitter. No mess, no problems. Well done and thank you.
Jean, Devon
Posted on 11/04/2017
, work completed 11/04/2017
Recommended
Brilliant job.
Could not fault South West Plumbing at all. From start to finish our engineer, Peter, was excellent. The job was finished on time and done leaving everything clean. Peter took time to explain everything to me. Would use them again and recommend them to everyone.
Tracey, Devon
Posted on 07/04/2017
, work completed 07/04/2017
Recommended
Amazing Superb
Arrived on time finished on time with least amount of disruption superb job. Clean & tidy.
Roger, Devon
Posted on 04/07/2017
, work completed 04/07/2017
Recommended
Pleasant team
Fast professional work carried out by a very pleasant team. Highly recommended.
Yvonne, Devon
Posted on 10/10/2017
, work completed 10/10/2017
Recommended
Excellent
Excellent service was wonderful. Tom was very polite and efficient. Thank you.
Denise, Devon
Posted on 21/08/2017
, work completed 21/08/2017
Recommended
Boiler Fitted - Professional job
Came to the rescue fitting a new boiler when our old one packed up. Friendly, reliable and prompt service. Fitter was on time, friendly, clean and tidy job. Would definitely recommend and use again.
Sarah, Devon
Posted on 07/12/2017
, work completed 07/12/2017
Recommended
Difficult job dealt with in excellent and professional manner.
This was not an easy problem to tackle, as it involved a major water leak under a tiled toilet floor. The young plumber managed to repair it by approaching the leak from the next door room. His work was calm, professional and very impressive.
Brian, Devon
Posted on 26/02/2018
, work completed 26/02/2018
Recommended
Cracking job Tom
Installation, explanation & over all process was most professional, & well executed in a friendly & clear manner. Thank you.
Brian, Devon
Posted on 22/05/2017
, work completed 22/05/2017
Recommended
Reliable, professional service
We have used SW Plumbers for over 7 years. They are reliable, extremely professional and provide an amazing service, no matter what the problem is. We get text message when en route and provide a 24/7 service. Excellent!
Barbara, Devon
Posted on 30/05/2017
, work completed 30/05/2017
Recommended
Brilliant job
The engineer was absolutely first class, very professional and we would not hesitate to recommend him. He was courteous, polite and an excellent worker. We would use South West Plumbing Services Ltd again.
Edward, Devon
Posted on 06/07/2017
, work completed 06/07/2017
Recommended
Thorough, professional, prompt
Shower replacement job. Good customer service, prompt response and thorough professional staff. Will use them again. Originally recommended to us by two sets of neighbours.
Nic, Devon
Posted on 22/09/2017
, work completed 22/09/2017
Recommended
Excellent team
We have used them a lot for our holiday rentals. Always great professional service from start to finish. We just had a boiler fail and they rescheduled other work to get us back up and running on new boiler within two days.
Phil, Devon
Posted on 10/04/2018
, work completed 10/04/2018
Recommended
Very happy good worker
Good value - pleased with everything. Would recommend to my friends anytime.
Maria, Devon
Posted on 09/10/2018
, work completed 09/10/2018
Recommended
Excellent All Round Experience
From start to finish this company is very professional. First contact by phone gave me the pricing information I needed to compare with other companies. Their hourly rate was very competitive, and I was able to make an appointment that was convenient for me. I needed some gas pipework altered and a new gas hob and electric oven installed. The engineer arrived promptly and set to work, he was efficient, polite and protected the area he was working in. He did some brilliant pipework alterations in a very confined space and fitted both the gas hob and electric cooker. He cleaned up and left the place neat and tidy. Couldn't ask for more. Payment options were good too, either invoice or card payment. I chose to visit the office, which is also business like and efficient, where I was able to pay, and was given the choice of an electronic or paper receipt. A very satisfactory experience all round and I would highly recommend this company and definitely use them again.
Customer in Torbay
Posted on 16/01/2019
, work completed 14/01/2019
Recommended
Job done speedily & efficiently
Very tidy, clean, polite workers - Andre and Kieron. Job done speedily and efficiently.
Neil, Devon
Posted on 21/06/2018
, work completed 21/06/2018
Recommended
Professional & courteous
An excellent service by an engineer who was considerate & polite at all times, ensuring we were happy with each stage of the installation.
Andrew, Devon
Posted on 13/02/2018
, work completed 13/02/2018
Recommended
Fully delivered as promised
Full install of a replacement Worcester Gas Boiler delivered on time and without a hitch. Both senior engineer and apprentice arrived on time both days! They were polite and respectful of our home and "fitted" the installation to suit our needs. This was a fixed price job agreed after an extensive survey and whilst not the cheapest quote it provided confidence and reassurance of success.
Lee, Devon
Posted on 16/07/2018
, work completed 16/07/2018
Recommended
Timely and professional
Installed my new boiler in accordance with estimate and on time. Engineers and office staff were helpful & courteous.
Mary, Devon
Posted on 26/02/2019
, work completed 26/02/2019
Recommended
Quality professional service
Josh & Jamie did a great job fitting & installing our new boiler. Timely & professional approach and service, pipework adjusted to our needs and requirements. Safe & quality service, I would recommend this company to anyone.
Monica, Devon
Posted on 04/03/2019
, work completed 04/03/2019
Recommended
Great work
The work completed was first rate, the attention to detail of the engineer Andrei was fantastic. His efforts to keep everywhere clean and tidy were exemplary. We are delighted with our new solar thermal installation.
Nick in Torbay
Posted on 05/07/2021
, work completed 30/06/2021
Recommended
Excellent work, timekeeping & staff from this company for 10 years 👏
I have had my boiler and cooker serviced by Southwest Plumbing for 10 years now. Such a friendly company from the office staff and plumbers too. Nice to have the same plumber visit for all this time. He is a credit to the company. Nice to see him still wearing a mask in my home. He is happy to chat whilst doing the service and feel as if he's a friend after all these years. Not once have I been let down or been left with a spec of dust as he is very particular to keeping everything as clean as it was. So to sum it up, clean, friendly, reliable, trustworthy and there prices are very reasonable 👌. 10/10. Well done guys.
Customer in Torbay
Posted on 19/04/2022
, work completed 19/04/2022
Recommended
Professional, polite and reasonably priced
We have used South West Plumbing for many years. Having recently moved, we wanted a utility room made in the garage, new sink fitted, taps etc. SWP came in and assessed the best way of giving us what we wanted. The quote came through very quickly, and was very reasonable, considering the amount of work required. The work was completed to a very high standard, and on the day that had been arranged. The plumber taking a real pride in his work. He was polite, considerate and professional. Cleaned up after himself and took all of the waste away for recycling where possible.
Customer in Torbay
Posted on 06/11/2025
, work completed 06/11/2025
Recommended
Which? Local Review
Excellent response, swift service, excellent work done, very reasonable cost.
DIYpioneer
Posted on 19/07/2010
, work completed 19/07/2010
Recommended
Which? Local Review
We needed to replace our combi boiler. South West plumbing were very professional, courteous and thorough when quoting. They were honest about extra things that were required to keep house up to date with building regs. When they did the work, they were very good again - explained everything they were doing, friendly, efficient, did exactly what they said they were going to do, very clean and tidy, and thorough.
Glenn Jenkins
Posted on 09/10/2010
, work completed 09/10/2010
Recommended
Which? Local Review
Our boiler broke down late Saturday evening, and we rang Sunday morning. An engineer came out and fixed it within the hour - very knowledgeable, helpful and professional. Will use them when we buy a new boiler in 2012 because they're the only ones who offer a 7 not just 5 year guarantee.
Di Vegh
Posted on 18/12/2011
, work completed 18/12/2011
Recommended
Excellent
South West Plumbing installed a new boiler for us and overhauled our central heating system. We were very happy with their service. The team was excellent - prompt, efficient, friendly and professional, with good communication at all times. We’d recommend them to anyone.
Hilary Menos
Posted on 16/08/2016
, work completed 16/08/2016
Recommended
My Review
John, Devon
Posted on 03/10/2016
, work completed 03/10/2016
Recommended
My Review
Brian, Devon
Posted on 09/09/2016
, work completed 09/09/2016
Recommended
Fast and efficient!
Very professional, fast, informative and efficient, would definitely use again!
Claire, Devon
Posted on 05/11/2016
, work completed 05/11/2016
Recommended
Prompt and professional
Work was done very nicely, chap pleasant and told us what he was doing up stairs and down, prompt and professional. Tidied up everywhere.
Which? Trusted Traders Consumer
Posted on 10/11/2016
, work completed 10/11/2016
Recommended
My review
Excellent service. Highly recommended.
Helen, Devon
Posted on 21/12/2016
, work completed 21/12/2016
Recommended
Very impressed
A great team, led by Thomas Martin. Everything explained at every step of the work. I am very impressed at the standard of service.
Mary, Devon
Posted on 06/01/2017
, work completed 06/01/2017
Recommended
My review
Excellent, friendly, professional work done.
Which? Trusted Traders Consumer
Posted on 09/12/2016
, work completed 09/12/2016
Recommended