Endorsed by Which?

South West Plumbing Services Ltd

4.9

224 Reviews

Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

About

South West Plumbing, Heating & Renewables are a family run business established since 1993 and we pride ourselves on being able to offer a personalised service and complete peace of mind for our customers.

From the moment you pick up the phone we will make sure that you feel at ease - you will get to speak to a real person, not an answering service - 24 hours a day, 365 days a year.

We will continue to keep you updated right up to the moment the engineer arrives at your property to carry out the work, and if you have any concerns or problems afterwards, we are just a phone call away.

Our reputation has been built upon the fact that we complete work for our customers to the highest standard every time, whether it's just replacing a tap washer, responding to an emergency breakdown, completely replacing a heating system or refitting a bathroom.

What we do

  • Plumbers

    • Emergency plumbing services
  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas safety testing and inspection
  • Renewable energy

    • Air source heat pumps
    • Ground source heat pumps
    • Solar panels
    • Solar water heating
    • Biomass
  • Heating contractors

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
224 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Sort by
My Review
Customer Service
Quality
Value
Great Stuff
Liam, Devon Posted on 29/09/2016 , work completed 29/09/2016
The trader replied (on 26/10/2016)
Thank you for taking the time to give us a review.
My Review
Customer Service
Quality
Value
Good professional job
Alan, Devon Posted on 29/09/2016 , work completed 29/09/2016
The trader replied (on 26/10/2016)
Thank you for taking the time to give us a review.
My Review
Customer Service
Quality
Value
S W Plumbing have been servicing my boiler for several years. (***)
Gerald, Devon Posted on 22/09/2016 , work completed 22/09/2016
The trader replied (on 21/11/2016)
It has been great servicing your boiler all this time so it was only right that we fitted your new Worcester Bosch Greenstar 30i with 7 year parts and labour guarantee, thank you for your great review i will pass on your comment to John
Brilliant job
Customer Service
Quality
Value
Prompt and professional as usual. Would always recommend.
Lorraine, Devon Posted on 21/09/2016 , work completed 21/09/2016
The trader replied (on 12/10/2016)
Thank you for taking the time to give us a review.
Prompt and professional
Customer Service
Quality
Value
A proper tradesman! Clean, tidy and polite
Vic, Devon Posted on 19/09/2016 , work completed 19/09/2016
The trader replied (on 21/11/2016)
Thank you for the review Vic, even just a simple boiler service we like to give our new customers the welcome they deserve.
Very, very impressed.
Customer Service
Quality
Value
Very quick and knowledgeable. Peter and Jesse were the kind of workmen everyone hopes to meet. I would never use anyone else but South West Plumbing.
Marjorie, Leicestershire Posted on 15/09/2016 , work completed 15/09/2016
The trader replied (on 21/11/2016)
Thank you for your review Marjorie, we have saw each other a lot in the past couple of months with you letting us replace your boiler which has fantastic 10 year parts and labour warranty plus we got to do your bathroom, I will pass your comments onto Peter and Jesse
Prompt & reliable service
Customer Service
Quality
Value
Fitted a new boiler. Service was fast & excellent right from quotation to job completion. John was our fitter, friendly with excellent service, clean & tidy job, and took time to explain new boiler & paperwork. We would (and already have) recommend them to our friends. We will use them again in the future.
William, Devon Posted on 14/09/2016 , work completed 14/09/2016
The trader replied (on 21/11/2016)
Another installation and another 5 star review for John, I will pass on your comments to our self proclaimed "#1 Installer" It has been a pleasure working with you William and thank you for letting us fit your new Worcester Bosch Greenstar 30i - you now have a great 7 year parts and labour warranty
My Review
Customer Service
Quality
Value
Prompt, competent.
Faramarz, Devon Posted on 13/09/2016 , work completed 13/09/2016
The trader replied (on 21/11/2016)
From what started as a simple breakdown ended up being a boiler replacement, we are now happy that you have a boiler you can rely on which has a great 7 year parts and labour warranty - thank you for also putting your other property on our HEATCARE contract
The best in the west
Customer Service
Quality
Value
I have been thoroughly impressed with south west plumbing from my initial call to arrange an appointment through to having a new gas fired system boiler and unvented hot water cylinder installed. Roger who provided the quotation was extremely knowledgeable and helpful, providing me with a number of different options. John and Andre who fitted the system were prompt, professional, polite and tidy. I would highly recommend South West Plumbing and would not hesitate to use them in future.
Kelly, Devon Posted on 12/09/2016 , work completed 12/09/2016
The trader replied (on 21/11/2016)
Thank you for your glowing review on our work, it was a great 2 day install undertook by our engineers and that all comes from the accurate survey Roger provides - I will pass on your words to everyone involved.
My Review
Customer Service
Quality
Value
Customer friendly
Nita, Devon Posted on 12/09/2016 , work completed 12/09/2016
The trader replied (on 26/10/2016)
Thank you for taking the time to give us a review.
My Review
Customer Service
Quality
Value
Perfect
Brian, Devon Posted on 09/09/2016 , work completed 09/09/2016
The trader replied (on 12/10/2016)
Thank you for your review, I will pass on your comments to Andrei (he is quickly becoming a bit of a customer favourite).
Professional job
Customer Service
Quality
Value
Replacement of boiler, hot water cylinder and pump done very efficiently and neatly.
John, Devon Posted on 09/09/2016 , work completed 09/09/2016
The trader replied (on 12/10/2016)
Thank you for your review, I will pass on your comments to John and Andrei.
Very professional
Customer Service
Quality
Value
Here for 3 days no mess cleaned up after each job. Very professional explained everything as they went a long. Completely efficient all round. Plumbing Electrics all.
Allan B, Devon Posted on 31/08/2016 , work completed 31/08/2016
The trader replied (on 12/10/2016)
Thank you for your review, I will pass it on the comments to Stefan and Jesse.
Excellent
Customer Service
Quality
Value
South West Plumbing installed a new boiler for us and overhauled our central heating system. We were very happy with their service. The team was excellent - prompt, efficient, friendly and professional, with good communication at all times. We’d recommend them to anyone.
Hilary Menos Posted on 16/08/2016 , work completed 16/08/2016
The trader replied (on 12/10/2016)
Thank you for your review.
New Worcester Bosch
Customer Service
Quality
Value
SW Plumbling installed my new Worcester Bosch last week and I am very pleased with their service. Removing my old tank from the loft, cylinder from my airing cupboard and my old boiler was completed with a minimum of noise and with no mess at all. The boys worked continually and they were so polite, I cannot fault them and have already recommended them to friends.
Devon742 Posted on 22/03/2016 , work completed 22/03/2016
reliable and efficient
Customer Service
Quality
Value
SWPS offers top service - always someone at the end of the phone, helpful, polite and efficient. And really competent - we had a very complicated job, never thought it would get sorted but they did it!
MariaB Posted on 10/09/2015 , work completed 10/09/2015
Excellent Plumber1
Customer Service
Quality
Value
Simon oversaw a complete heating system change two weeks ago. His work was very professionally performed with great attention to detail. He was a very clean worker and left the place spotless!
Mira15 Posted on 10/09/2014 , work completed 10/09/2014
Boiler changed
Customer Service
Quality
Value
I used Pete for a boiler. He was professional and helpful. I found him to be very friendly.
Guy, Devon Posted on 10/01/2014 , work completed 10/01/2014
Which? Local Review
Customer Service
Quality
Value
We needed to renew our boiler and change our radiator layout. We found them very professional at every stage. Quotation professionally done good advice, not the cheapest quote but were impressed with the professionalism. Job was completed with little disruption. Would definitely use again
carolskopi Posted on 21/11/2012 , work completed 21/11/2012
Which? Local Review
Customer Service
Quality
Value
Our boiler broke down late Saturday evening, and we rang Sunday morning. An engineer came out and fixed it within the hour - very knowledgeable, helpful and professional. Will use them when we buy a new boiler in 2012 because they're the only ones who offer a 7 not just 5 year guarantee.
Di Vegh Posted on 18/12/2011 , work completed 18/12/2011
Which? Local Review
Customer Service
Quality
Value
Called within 6 hours of initial enquiry to survey for replacement and relocation of a gas CH boiler. Quote (best of three) accepted and work started 3 days later and completed in two working days. 5 year parts and labour warranty given on Boiler (Worcester Bosch)
Crispin Posted on 08/03/2011 , work completed 08/03/2011
Which? Local Review
Customer Service
Quality
Value
We needed to replace our combi boiler. South West plumbing were very professional, courteous and thorough when quoting. They were honest about extra things that were required to keep house up to date with building regs. When they did the work, they were very good again - explained everything they were doing, friendly, efficient, did exactly what they said they were going to do, very clean and tidy, and thorough.
Glenn Jenkins Posted on 09/10/2010 , work completed 09/10/2010
Which? Local Review
Customer Service
Quality
Value
I found very poor. Despite servicing my boiler regularly and then me telling them the name of the boiler, I was charged £45 for a 10 minute call out to confirm the problem, which I explianed on the phone as well as saying what part was needed. we also felt we were overcharged for the part (£46 for a filling loop), plus £34 for a second call out. I will not use them again.
1970child Posted on 04/08/2010 , work completed 04/08/2010
Which? Local Review
Customer Service
Quality
Value
Excellent response, swift service, excellent work done, very reasonable cost.
DIYpioneer Posted on 19/07/2010 , work completed 19/07/2010
Which? Local Review
Customer Service
Quality
Value
The water tank in my airing cupboard started to leak. I contacted South West Plumbing (no dealings previously), and despite the difficult prevailing icy road conditions, an employee attended in good time. The defective tank needed replacing, and this was subsequently done very efficiently and speedily, and to my great satisfaction.
1989663 Posted on 23/02/2010 , work completed 23/02/2010