Endorsed by Which?

Southgate & Culham Ltd

4.9

124 Reviews

About

We are a family run business with a strong ethos on Customer Service. We not only provide our customers with an excellent standard of work but also take pride in trying to save them money wherever we can.

We are also very proud to be a Diamond Worcester Accredited Installer. Worcester have yet again been awarded Which? Best Buy on their Gas Boilers and now also on their Oil Boilers.

Why choose a Diamond Worcester Installer? Simple, Worcester are very careful who they Accredit and further more being a Diamond installer we can give you the maximum Manufacturer's Guarantee offered on the boilers we supply and install.

Being both OFTEC and Gas Safe Registered we are qualified to install Oil, Natural Gas and LPG Boilers. We are also qualified to install Unvented Cylinders, holding the G3 Qualification.

Give us a call, we are always happy to help.

What we do

  • Plumbers

    • Unvented cylinder installation and maintenance
  • Boiler, central heating and gas engineers

    • Gas safety testing and inspection
    • Underfloor heating
    • Boiler servicing
    • Boiler repair
    • Boiler installation
  • Heating contractors

    • Oil fired heating equipment
    • Central heating systems (installation and servicing)
  • More Services

    • oil fired boiler installation service and maintenance

Customer reviews

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4.9
124 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Sort by
Excellent service and everything done to the schedule and budget.
Customer Service
Quality
Value
My old oil boiler finally died and I needed a new modern boiler. Research showed that Southgate and Culham are Diamond installers listed by Worcester Bosch. Had to wait a while for them to fit me in but well worth the wait as both partners are fully qualified engineers and really know what they are doing. They fitted the new boiler outside my utility giving me more internal space and easy access for servicing in the future. Both partners are friendly and helpful and they easily fitted an extra radiator (which was not in the original specification). They are very clean and tidy leaving the site neat overnight and as clean as they could make it at the end of the job. All the paperwork has been completed in a very professional manner, invoices on time and receipts returned swiftly. I would highly recommend this company, they have over 30 years experience of central heating engineering and they are good people with whom to do business.
Customer in Norfolk Posted on 23/11/2024 , work completed 21/11/2024
Great work
Customer Service
Quality
Value
Kevin arrived early to service our gas boiler. Great job, clean work, good value for money. 😃 Recommended.
Customer in Suffolk Posted on 19/11/2024 , work completed 18/11/2024
Boiler service
Customer Service
Quality
Value
Southgate and Culham have carried out work for us since 2021. They have fitted us new radiators and have carried out boiler service each year. Their work is excellent we would recommend them 100%.
Customer in Suffolk Posted on 29/10/2024 , work completed 24/10/2024
Commendable Service
Customer Service
Quality
Value
We have had the pleasure of Southgate & Culham’s professional and exemplary service for many years. Friendly, quick responses, nothings too much trouble. We highly recommend S&C.
Customer in Suffolk Posted on 29/10/2024 , work completed 28/10/2024
Fast and efficient
Customer Service
Quality
Value
We have had the pleasure of having Kevin and Nikki look after our central heating and hot water for the last few years. They are very easy to deal with and very knowledgeable regarding their work. Work is always to a high standard and workspace always left clean and tidy. Emails and calls are promptly responded to and visits arranged in good time.
Customer in Suffolk Posted on 25/09/2024 , work completed 24/09/2024
Excellent service
Customer Service
Quality
Value
Southgate and Culham carried an annual service of my oil fired combo boiler. This is the first time I’ve used them. Their work was excellent. The engineer, a woman, explained exactly what she would need to do, and what snags she might come up against. The work was carried out most efficiently, and we agreed she should replace a part which would normally be renewed annually. She advised installing a slightly more expensive model as it offered better value for money and last 2 - 3 times as long. The boiler and surroundings were left immaculate. Throughout she was most courteous and at pains to be sure I was happy with her work - very important for an elderly person like me! The only tiny shadow in an otherwise flawless experience was a last minute change to the appointment which I did not know about. The engineer arrived some time after the agreed time slot, and apologised that they had not warned me beforehand. But I would unhesitatingly recommend the company.
Customer in Suffolk Posted on 02/09/2024 , work completed 13/08/2024
Outstanding Service
Customer Service
Quality
Value
There's nothing more reassuring than people who really know their trade - Kevin and Nikki are utterly proficient and take a genuine pride in their work; there's never anything remotely second rate about their workmanship or the products they install, it's always absolutely first class. It's massive bonus that they are also friendly and reassuring. Really can't recommend them too highly.
Customer in Suffolk Posted on 25/07/2024 , work completed 22/07/2024
New Boiler Installed - Great Job
Customer Service
Quality
Value
Kevin services our boiler annually and at the last service he advised we were on borrowed time, we decided to have a new boiler installed before winter. The service provided is always professional and we trust the company. Price seemed fair and we trust the company's work. The job was completed as agreed, on time, to a high standard, no issues, great communication during the job as usual. We are very happy with the work performed.
Customer in Cheshire East Posted on 19/07/2024 , work completed 04/07/2024
Removal of Gas Fire
Customer Service
Quality
Value
Work was carried out efficiently and effectively - even when a specific component was needed which was not carried by the company, this was sourced. The space left was clean. Given the time spent on a Saturday, the cost of the work was very reasonable. Thank you
Customer in Suffolk Posted on 13/06/2024 , work completed 01/06/2024
Professional and friendly
Customer Service
Quality
Value
Our 20 year old oil boiler was failing and so they quoted and installed a new boiler over 2 days. It was a tricky job but they did it very professionally and kept us updated in a friendly way through the process. Highly recommended family firm.
Customer in Suffolk Posted on 04/06/2024 , work completed 20/05/2024