Endorsed by Which?

Southgate & Culham Ltd

4.9

110 Reviews

About

We are a family run business with a strong ethos on Customer Service. We not only provide our customers with an excellent standard of work but also take pride in trying to save them money wherever we can.

We are also very proud to be a Diamond Worcester Accredited Installer. Worcester have yet again been awarded Which? Best Buy on their Gas Boilers and now also on their Oil Boilers.

Why choose a Diamond Worcester Installer? Simple, Worcester are very careful who they Accredit and further more being a Diamond installer we can give you the maximum Manufacturer's Guarantee offered on the boilers we supply and install.

Being both OFTEC and Gas Safe Registered we are qualified to install Oil, Natural Gas and LPG Boilers. We are also qualified to install Unvented Cylinders, holding the G3 Qualification.

Give us a call, we are always happy to help.

What we do

  • Plumbers

    • Unvented cylinder installation and maintenance
  • Boiler, central heating and gas engineers

    • Gas safety testing and inspection
    • Underfloor heating
    • Boiler servicing
    • Boiler repair
    • Boiler installation
  • Heating contractors

    • Oil fired heating equipment
    • Central heating systems (installation and servicing)
  • More Services

    • oil fired boiler installation service and maintenance

Customer reviews

Why you can trust these reviews

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4.9
110 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Sort by
Thorough, professional and friendly service
Customer Service
Quality
Value
Kevin and Nikki are very thorough and professional engineers who have installed both of our oil-fired boilers and serviced them for many years. They are friendly and helpful and will not stop until any issues they might find have been resolved. I would not consider going anywhere else!
Customer in Suffolk Posted on 02/12/2023 , work completed 20/11/2023
Excellent work as always from Southgate and Culham Ltd
Customer Service
Quality
Value
Kevin at Southgate and Culham Ltd is a true professional! Kevin carried out the installation of our boiler in 2019 and it really was an excellent job. He gave us wonderful advice at the time as to the type of Boiler that would suit our house. Kevin thoroughly explained the types of Boilers that would be most suitable for our needs and we are extremely happy with the performance of the Boiler he recommended. He always arrives on time for our annual Boiler Service and is always very cheerful and extremely personable! Kevin always hands over the paperwork which he has completed in a comprehensive manner and explains the Service that he has carried out on our Boiler and is always extremely thorough in his work. We are very happy to highly recommend Kevin's work to everyone and we always receive prompt emails also from Nikki at Southgate and Culham Ltd. We value the fast response we always receive from Southgate and Culham Ltd and know that they are at the end of a phone, should we ever need to make contact. We look forward to Kevin's annual visits for the Boiler Service in the future. Thank you. Tommy and Christine Cain - Swilland
Customer in Suffolk Posted on 29/11/2023 , work completed 28/11/2023
Boiler Service
Customer Service
Quality
Value
Kevin Rush Toner has serviced our boiler for the last 4 years the first one he had to unravel Flood an French mistakes. We’re more than happy with the work Kevin does. We would recommend his firm without doubt.
Customer in Suffolk Posted on 06/10/2023 , work completed 06/10/2023
Excellent service
Customer Service
Quality
Value
Nikki is highly professional and reliable. She always answers the phone - which in my experience is rare for a plumbing & heating company - and delivers work to a very high standard.
Customer in Suffolk Posted on 01/09/2023 , work completed 03/12/2022
Friendly and efficient service
Customer Service
Quality
Value
Office administrator and Engineer are always very friendly - and the work was carried out on time and efficiently.
Customer in Suffolk Posted on 16/06/2023 , work completed 15/06/2023
Great work, value for money
Customer Service
Quality
Value
The engineer cleaned our boiler very well considering how sooty it was she did an excellent job and didn’t charge me the extra it should have been.
Customer in Suffolk Posted on 30/05/2023 , work completed 23/05/2023
Gas Boiler Service
Customer Service
Quality
Value
Annual service for gas boiler, good customer service, arrived on time, helpful and informative and cost same as 2 years ago!
Customer in Suffolk Posted on 26/05/2023 , work completed 23/05/2023
5 star annual boiler service
Customer Service
Quality
Value
Kevin carried out the annual boiler service on my Worcester Bosch Greenstar 30i. He is friendly, helpful and very professional. I have never found a Gas Safe engineer to be so knowledgeable, competent and fastidious in his work. Excellent customer care and customer service.
Customer in Suffolk Posted on 05/04/2023 , work completed 08/12/2022
We have used S&C time and again
Customer Service
Quality
Value
Kevin removed a radiator prior to replastering work. It was on time and budget. Kevin is always friendly; he remembers year to year what he has done previously. On the time that something went wrong he fixed it promptly and free of charge.
Customer in Suffolk Posted on 03/04/2023 , work completed 23/03/2023
Urgent work carried out professionally
Customer Service
Quality
Value
Worcester boiler engineer was unable to solve problem with wall unit for Honeywell equipment flashing red. When contacted Southgate & Culham boss, Kevin, came round same day and replaced Honeywell wall unit with a new unit, which sorted out the problem.He was very efficient, friendly, extremely competent and helpful, as we have always found him in the past when his help was required.
Customer in Suffolk Posted on 18/03/2023 , work completed 13/03/2023