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Trusted Traders

Southgate & Culham Ltd

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5.0

44 Reviews

About

We are a family run business with a strong ethos on Customer Service. We not only provide our customers with an excellent standard of work but also take pride in trying to save them money wherever we can.

We are also very proud to be a Diamond Worcester Accredited Installer. Worcester have yet again been awarded Which? Best Buy on their Gas Boilers and now also on their Oil Boilers.

Why choose a Diamond Worcester Installer? Simple, Worcester are very careful who they Accredit and further more being a Diamond installer we can give you the maximum Manufacturer's Guarantee offered on the boilers we supply and install.

Being both OFTEC and Gas Safe Registered we are qualified to install Oil, Natural Gas and LPG Boilers. We are also qualified to install Unvented Cylinders, holding the G3 Qualification.

Give us a call, we are always happy to help.

What we do

  • Plumbers

    • Unvented cylinder installation and maintenance
  • Boiler, central heating and gas engineers

    • Gas safety testing and inspection
    • Underfloor heating
    • Boiler servicing
    • Boiler repair
    • Boiler installation
  • Heating contractors

    • Oil fired heating equipment
    • Central heating systems (installation and servicing)
  • More Services

    • oil fired boiler installation service and maintenance

Customer reviews

5.0
44 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Boiler service
Customer Service
Quality
Value
Southgate and Culham installed our Worcester boiler a few years ago and have regularly serviced it. Nice to see the same engineer each time. Very reliable and have not needed any emergency work
Customer in Suffolk Posted on 04/09/2020 , work completed 21/08/2020
Excellent service
Customer Service
Quality
Value
We had a boiler service and a replacement for the expansion tank and associated multivalve. Clean and tidy worker who completed all works efficiently and in a very good time scale. Excellent service and would highly recommend this company.
Customer in Suffolk Posted on 01/09/2020 , work completed 18/08/2020
Reseal leaking shower
Customer Service
Quality
Value
The response to our initial telephone call was very quick. The was completed very quickly and professionally.
Customer in Suffolk Posted on 12/08/2020 , work completed 24/07/2020
Perfect
Customer Service
Quality
Value
I have used Southgate & Culham for over 5 years now and they have always done an excellent job. Having had them fit a new combi boiler and radiator they now perform the annual servicing for a very reasonable price.
Customer in Suffolk Posted on 11/08/2020 , work completed 10/08/2020
Reliable and trustworthy
Customer Service
Quality
Value
Southgate and Culham have completed a number of jobs for us and they've always done a great job. Professional and reliable - highly recommend.
Customer in Suffolk Posted on 02/08/2020 , work completed 22/06/2020
Supply and install replacement top immersion in cylinder
Customer Service
Quality
Value
Immersion heater appeared to have failed, however on first visit the engineer reported a loose electrical connection which on tightening appeared to restore working order. He was reluctant to incur my expense of changing it if not really necessary, so by agreement he left it in. There was no hot water next day so it was concluded to be an intermittent fault and he was asked to re-attend which he did a week later. This was entirely acceptable as heating water was possible by using the oil-fired boiler on water only as the alternative fuel. Upon his second visit the engineer replaced the heater and showed me the faulty one. The internal element casing was split in two places! I was pleased with the account when it arrived as I was only charged for one call-out fee. Good, thoughtful service all round.
Customer in Suffolk Posted on 27/07/2020 , work completed 16/07/2020
Great service
Customer Service
Quality
Value
We're hugely grateful that you came over straightaway (after office hours) to fix our leak. And thank you for your services and repairs. A super professional and efficient service.
Customer in Suffolk Posted on 13/07/2020 , work completed 20/07/2003
Replacement Boiler - Excellent and Professional from Start to Finish
Customer Service
Quality
Value
I needed a replacement boiler due to mine developing a water leak. I had 1 quote from my previous servicing provider. Kevin came on the same day that I called to do the quotation, he provided a brochure and explained everything that would be required very clearly. He also informed me that his business was "Worcester Boiler" accredited installers which meant that I would get a 7 year Boiler Warrantee (unlike my previous suppler where it would only be 5 years). The written quote arrived on the day he said and it was very detailed and comprehensive. I called to accept the quote and was only required to pay a 10% deposit with the balance on completion, my previous supplier required 50% deposit. The installation was scheduled for 4 day later. On the day of installation, I had to go out for 3 hours, Kevin arrived at the stated time and I left him to get on with the work, his colleague arriving with the equipment a short while afterwards. When I returned, they were well into the installation. Kevin explained that they had encountered a few issues and changed slightly the way they had originally planned the position of external components, which was better for me anyway. Everything was finished by mid-afternoon, all the controls and installation explained very clearly. The property was left clean and tidy. The entire experience was excellent; the Company was clear in their explanations, extremely professional and friendly, did exactly as they said and on time. 100% satisfied.
Customer in Suffolk Posted on 01/07/2020 , work completed 26/06/2020
Heating rectification
Customer Service
Quality
Value
The amount paid was £450.92. Kevin had a mammoth task sorting out wiring which was left by the firm who fitted our new boiler a couple of years ago.We can’t recommend Southgate and Culham enough very pleased with their work. Prompt kept in touch very happy.
Michael in Suffolk Posted on 24/06/2020 , work completed 15/05/2020
Excellent, professional service
Customer Service
Quality
Value
I had a new boiler installed by Southgate & Culham a year ago, and last week was my first annual boiler service. I haven't had any problems with this company and would highly recommend them to anyone wishing to have a boiler serviced or installed. One of the few companies that actually put the customer first and always get back to your messages! Thank you.
Customer in Suffolk Posted on 13/06/2020 , work completed 03/06/2020