Southgate & Culham Ltd

Kevin arrived on time and completed the boiler service with his customary efficiency. We discussed other work to the heating system to be undertaken at a later date. A quotation for this work arrived very soon after and we have agreed to go ahead.

We first met Southgate and Culham when they were working for our daughter. They did a superb job there and being Worcester accredited came with excellent credentials. Following problems with a previous company, we were in need of a new boiler installation and pipe work make over. From the moment we rang Nikki for advice, we knew we were in safe hands. Although, because of their excellent service, the company is extremely busy, whenever I have telephoned Nikki has always been most helpful. As soon as we met Kevin to discuss our needs we had full confidence that our installation would meet our requirements and the installation be fitted efficiently and effectively. They were with us three full days, they needed to pop back for a short while on the fourth day to fine tune this system as they found another issue from previously pipe work, not their work, which needed rectifying. They fixed this additional fault with no problem. Kevin and Wayne have an excellent working relationship and they were a delight to have them work for us. Neat, tidy and excellent workmanship. We would highly recommend them for any work needing Heating Engineers.

Southgate and Culham carried an annual service of my oil fired combo boiler. This is the first time I’ve used them. Their work was excellent. The engineer, a woman, explained exactly what she would need to do, and what snags she might come up against. The work was carried out most efficiently, and we agreed she should replace a part which would normally be renewed annually. She advised installing a slightly more expensive model as it offered better value for money and last 2 - 3 times as long. The boiler and surroundings were left immaculate. Throughout she was most courteous and at pains to be sure I was happy with her work - very important for an elderly person like me! The only tiny shadow in an otherwise flawless experience was a last minute change to the appointment which I did not know about. The engineer arrived some time after the agreed time slot, and apologised that they had not warned me beforehand. But I would unhesitatingly recommend the company.

My old oil boiler finally died and I needed a new modern boiler. Research showed that Southgate and Culham are Diamond installers listed by Worcester Bosch. Had to wait a while for them to fit me in but well worth the wait as both partners are fully qualified engineers and really know what they are doing. They fitted the new boiler outside my utility giving me more internal space and easy access for servicing in the future. Both partners are friendly and helpful and they easily fitted an extra radiator (which was not in the original specification). They are very clean and tidy leaving the site neat overnight and as clean as they could make it at the end of the job. All the paperwork has been completed in a very professional manner, invoices on time and receipts returned swiftly. I would highly recommend this company, they have over 30 years experience of central heating engineering and they are good people with whom to do business.

Excellent service from start to finish! I highly recommend their services to anyone. A reliable and customer focused team.

Southgate and Culham fitted my boiler some years ago, have always serviced it, will make every effort to come out when I have a problem at very short notice, and are always friendly and helpful. I recommend them.

The service was completed promptly and at the time arranged. Highly professional job done to my complete satisfaction.

Annual service for gas boiler, good customer service, arrived on time, helpful and informative and cost same as 2 years ago!