Endorsed by Which?

Southgate & Culham Ltd

4.9

129 Reviews

About

We are a family run business with a strong ethos on Customer Service. We not only provide our customers with an excellent standard of work but also take pride in trying to save them money wherever we can.

We are also very proud to be a Diamond Worcester Accredited Installer. Worcester have yet again been awarded Which? Best Buy on their Gas Boilers and now also on their Oil Boilers.

Why choose a Diamond Worcester Installer? Simple, Worcester are very careful who they Accredit and further more being a Diamond installer we can give you the maximum Manufacturer's Guarantee offered on the boilers we supply and install.

Being both OFTEC and Gas Safe Registered we are qualified to install Oil, Natural Gas and LPG Boilers. We are also qualified to install Unvented Cylinders, holding the G3 Qualification.

Give us a call, we are always happy to help.

What we do

  • Plumbers

    • Unvented cylinder installation and maintenance
  • Boiler, central heating and gas engineers

    • Gas safety testing and inspection
    • Underfloor heating
    • Boiler servicing
    • Boiler repair
    • Boiler installation
  • Heating contractors

    • Oil fired heating equipment
    • Central heating systems (installation and servicing)
  • More Services

    • oil fired boiler installation service and maintenance

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

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100% of the reviews we publish have been through our stringent moderation process.

4.9
129 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Sort by
Boiler Service
Customer Service
Quality
Value
Kevin Rush Toner has serviced our boiler for the last 4 years the first one he had to unravel Flood an French mistakes. We’re more than happy with the work Kevin does. We would recommend his firm without doubt.
Customer in Suffolk Posted on 06/10/2023 , work completed 06/10/2023
Boiler Service
Customer Service
Quality
Value
Southgate & Cullum installed my boiler 9 years ago and did the annual service today. They are always on time and carry out the work efficiently and tidely. Always very friendly. We are retiling the kitchen and changing all electrical fittings one of which was a boiler controller. I asked Kevin to change this during the service which he did free of charge. Very much appreciated and typical of their service. Would highly recommend.
Customer in Suffolk Posted on 16/04/2024 , work completed 16/04/2024
Good work
Customer Service
Quality
Value
The servicing work was completed on the agreed date and efficiently done. The technician replaced worn hoses under warranty and explained why it was necessary. Thank you.
Customer in Suffolk Posted on 12/04/2024 , work completed 09/04/2024
Commendable Service
Customer Service
Quality
Value
We have had the pleasure of Southgate & Culham’s professional and exemplary service for many years. Friendly, quick responses, nothings too much trouble. We highly recommend S&C.
Customer in Suffolk Posted on 29/10/2024 , work completed 28/10/2024
Boiler repair and service
Customer Service
Quality
Value
We found Southgate a very helpful and efficient company, and would recommend them to anyone, and a pleasure to deal with and were spot on diagnosing our problem immediately. Easy a 5-star company
Chris and Denise in Suffolk Posted on 30/06/2021 , work completed 29/06/2021
The very best tradespeople
Customer Service
Quality
Value
They were recommended by a friend and their advice and professionalism lived up to and exceeded my expectation. Initial advice; honest and expert. Quotation; comprehensive and very fair. Punctuality; turned up on site on the day originally agreed. Workmanship; extremely professional and tidy. Handing over; comprehensive and understandable. To add to this, they were polite, friendly and respectful of our property. An absolute delight to have them undertaking the work for us. They will always get my recommendation.
Customer in Suffolk Posted on 18/11/2021 , work completed 10/11/2021
Replacement Boiler - Excellent and Professional from Start to Finish
Customer Service
Quality
Value
I needed a replacement boiler due to mine developing a water leak. I had 1 quote from my previous servicing provider. Kevin came on the same day that I called to do the quotation, he provided a brochure and explained everything that would be required very clearly. He also informed me that his business was "Worcester Boiler" accredited installers which meant that I would get a 7 year Boiler Warrantee (unlike my previous suppler where it would only be 5 years). The written quote arrived on the day he said and it was very detailed and comprehensive. I called to accept the quote and was only required to pay a 10% deposit with the balance on completion, my previous supplier required 50% deposit. The installation was scheduled for 4 day later. On the day of installation, I had to go out for 3 hours, Kevin arrived at the stated time and I left him to get on with the work, his colleague arriving with the equipment a short while afterwards. When I returned, they were well into the installation. Kevin explained that they had encountered a few issues and changed slightly the way they had originally planned the position of external components, which was better for me anyway. Everything was finished by mid-afternoon, all the controls and installation explained very clearly. The property was left clean and tidy. The entire experience was excellent; the Company was clear in their explanations, extremely professional and friendly, did exactly as they said and on time. 100% satisfied.
Customer in Suffolk Posted on 01/07/2020 , work completed 26/06/2020
Hot water system
Customer Service
Quality
Value
Having had no hot water in the scout hut for many years this has been solved with a system. This was fitted in a very reasonable time of less than a day on the day that was said. The installers were polite and helpful and resolved any problems encountered.
Customer in Suffolk Posted on 28/04/2021 , work completed 22/04/2021
Reliable and professional service.
Customer Service
Quality
Value
Southgate and Culham have just fitted a new gas boiler for CH and water. We have used them since moving to this area 10 years ago and they have consistently provided a reliable and competitively priced service for the several jobs we have had done. They provide a very professional service through experienced engineers and support staff. I recommend in full confidence.
Customer in Essex Posted on 27/03/2021 , work completed 23/03/2021
Great to find a local plumber who can be relied on
Customer Service
Quality
Value
Having found Southgate and Culham's name on the Weissman website I left a message on their answering machine. I was rung back within 30 minutes and was able to arrange a boiler service within 2 weeks. I had been somewhat concerned due to the Covid situation but the service was carried to our complete satisfaction and in a safe manner. In view of this, we went ahead with a toilet fitting which we had been putting of for nearly 12 months. Again the work was carried out in a friendly, competent manner and I would have no hesitation in recommending them.
Customer in Suffolk Posted on 27/03/2021 , work completed 09/02/2021