Southgate & Culham Ltd

Southgate and Culham installed a boiler for us nearly 5 years ago and since then they have attended a few smaller jobs for us. I have always found everybody to be friendly, very professional and trustworthy.

Unable to turn to heat off and house getting like a sauna. Phoned at about 10 am and the engineer was with us by 5 pm. Problems identified very quickly. All the required items needed were onboard and work completed within an hour. Everything has worked perfectly since and our thanks to Southgate and Culham for a speedy, efficient, and friendly service. We would recommend them to anyone without any hesitation.

Had a 1st service on a boiler and system that they fitted a year ago, booked on Monday done on Wednesday. All good no problems.

Immersion heater appeared to have failed, however on first visit the engineer reported a loose electrical connection which on tightening appeared to restore working order. He was reluctant to incur my expense of changing it if not really necessary, so by agreement he left it in. There was no hot water next day so it was concluded to be an intermittent fault and he was asked to re-attend which he did a week later. This was entirely acceptable as heating water was possible by using the oil-fired boiler on water only as the alternative fuel. Upon his second visit the engineer replaced the heater and showed me the faulty one. The internal element casing was split in two places! I was pleased with the account when it arrived as I was only charged for one call-out fee. Good, thoughtful service all round.

We're hugely grateful that you came over straightaway (after office hours) to fix our leak. And thank you for your services and repairs. A super professional and efficient service.

Friendly, professional service, with plenty of helpful advice. Always delivered at a competitive price. First class!

The first paragraph on the profile page of Southgate & Culham on Which? Trusted Traders is spot on! Finally, a Plumbing & Heating company with Morals, Scruples & Principles who provide a 5 Star Impeccable Service with Excellent Customer Care & Excellent Customer Service Wayne arrived early to carry out:- Two Radiator changes along with two TRV/Lockshield sets Six TRV/Lockshield set changes Tighten Mono Mixer Tap on Kitchen Sink Wayne removed his shoes upon arrival (which is always a good sign that a Tradesman respects your home) & placed covers under the Radiators to be removed. He worked incredibly fast & was clean & tidy throughout the house & even hoovered! Wayne was friendly, very polite & courteous with excellent people skills. He is very knowledgable & answered all my questions I asked him to look at & carry out additional works if he had time:- a) Hallway Radiator change b) Replace & Redirect Condensate Pipe to new Combi Boiler (Worcester Bosch Greenstar 30i) which had been fitted by another company a week earlier c) Check Boiler Flue in Loft & Roof Nothing was too much trouble & he carried out the additional checks & work very quickly. I have used numerous Plumbing & Heating companies throughout the UK & Abroad for Hospitality Venues & Homes & Wayne is one of the best Plumbing & Heating Engineers I have ever seen. He is an excellent asset & a superb ambassador for Southgate & Culham. Can thoroughly recommend this 5 Star company for any Plumbing & Heating work