Endorsed by Which?

Southgate & Culham Ltd

4.9

127 Reviews

About

We are a family run business with a strong ethos on Customer Service. We not only provide our customers with an excellent standard of work but also take pride in trying to save them money wherever we can.

We are also very proud to be a Diamond Worcester Accredited Installer. Worcester have yet again been awarded Which? Best Buy on their Gas Boilers and now also on their Oil Boilers.

Why choose a Diamond Worcester Installer? Simple, Worcester are very careful who they Accredit and further more being a Diamond installer we can give you the maximum Manufacturer's Guarantee offered on the boilers we supply and install.

Being both OFTEC and Gas Safe Registered we are qualified to install Oil, Natural Gas and LPG Boilers. We are also qualified to install Unvented Cylinders, holding the G3 Qualification.

Give us a call, we are always happy to help.

What we do

  • Plumbers

    • Unvented cylinder installation and maintenance
  • Boiler, central heating and gas engineers

    • Gas safety testing and inspection
    • Underfloor heating
    • Boiler servicing
    • Boiler repair
    • Boiler installation
  • Heating contractors

    • Oil fired heating equipment
    • Central heating systems (installation and servicing)
  • More Services

    • oil fired boiler installation service and maintenance

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

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100% of the reviews we publish have been through our stringent moderation process.

4.9
127 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Sort by
Efficient service
Customer Service
Quality
Value
Nikki arrived as arranged to complete the annual boiler service. She advised that there was a problem with the expansion vessel and gave me the number to call to have it replaced under warranty. The replacement vessel has now been replaced. An efficient and friendly service - many thanks
Customer in Suffolk Posted on 17/03/2023 , work completed 14/03/2023
Great work, value for money
Customer Service
Quality
Value
The engineer cleaned our boiler very well considering how sooty it was she did an excellent job and didn’t charge me the extra it should have been.
Customer in Suffolk Posted on 30/05/2023 , work completed 23/05/2023
Excellent work as always from Southgate and Culham Ltd
Customer Service
Quality
Value
Kevin at Southgate and Culham Ltd is a true professional! Kevin carried out the installation of our boiler in 2019 and it really was an excellent job. He gave us wonderful advice at the time as to the type of Boiler that would suit our house. Kevin thoroughly explained the types of Boilers that would be most suitable for our needs and we are extremely happy with the performance of the Boiler he recommended. He always arrives on time for our annual Boiler Service and is always very cheerful and extremely personable! Kevin always hands over the paperwork which he has completed in a comprehensive manner and explains the Service that he has carried out on our Boiler and is always extremely thorough in his work. We are very happy to highly recommend Kevin's work to everyone and we always receive prompt emails also from Nikki at Southgate and Culham Ltd. We value the fast response we always receive from Southgate and Culham Ltd and know that they are at the end of a phone, should we ever need to make contact. We look forward to Kevin's annual visits for the Boiler Service in the future. Thank you. Tommy and Christine Cain - Swilland
Customer in Suffolk Posted on 29/11/2023 , work completed 28/11/2023
Highly recommended, reliable company
Customer Service
Quality
Value
We have been using Southgate and Culham Ltd for a number of years now to undertake various works at our own home and a rental property. The jobs have varied from minor remedial work, radiator replacement and a full boiler installation. Kevin and Nikki have always been excellent have provided us with reliable service over the years. Would highly recommend them.
Customer in Suffolk Posted on 28/02/2024 , work completed 26/02/2024
Boiler service
Customer Service
Quality
Value
First class service again, efficient and kind with an aged person! Thank you for your continued help.
Customer in Suffolk Posted on 04/03/2024 , work completed 04/03/2024
Above and beyond
Customer Service
Quality
Value
I had originally booked in Southgate and Culham Ltd in for October but my boiler burst at the end of July ? I rang them immediately and they were extremely helpful, I was able to pay for the work through finance, and they started the work the following Monday! They fitted a new boiler, a new oil tank and all of the pipework. The woman who answered the phone spent half an hour talking through the issue with me and was so helpful, they were exceptionally clean and really helped me out. Huge thanks and highly recommended!
Which? Trusted Traders Consumer Posted on 01/08/2016 , work completed 01/08/2016
The trader replied (on 12/11/2016)
Thank you for your very kind review. Please do not hesitate to contact us if you have any concerns or if we can be of further assistance. Kind Regards Nikki
Excellent.
Customer Service
Quality
Value
Excellent service and very helpful. Highly recommended. Five star.
Sharon, Suffolk Posted on 09/12/2016 , work completed 09/12/2016
Brilliant job
Customer Service
Quality
Value
Could not fault the guys that installed my boiler. Fantastic job. Quick, clean, no mess to clear up. Very friendly engineers and the company as a whole. Would definitely recommend them.
Teresa, Suffolk Posted on 10/08/2017 , work completed 10/08/2017
Brilliant job prompt very professional
Customer Service
Quality
Value
On time, no fuss, very clean and tidy. A very good job all round explained. Heating controls very well. A very professional job all round. Top marks.
Brian, Suffolk Posted on 08/12/2017 , work completed 08/12/2017
Professional, courteous and did a great job.
Customer Service
Quality
Value
We found Southgate & Culham to be a great company. Really friendly, trustworthy team, with a positive attitude, and did the job thoroughly and quickly. I would definitely recommend them.
Sarah, Suffolk Posted on 14/11/2017 , work completed 14/11/2017