Endorsed by Which?

Southgate & Culham Ltd

4.9

129 Reviews

About

We are a family run business with a strong ethos on Customer Service. We not only provide our customers with an excellent standard of work but also take pride in trying to save them money wherever we can.

We are also very proud to be a Diamond Worcester Accredited Installer. Worcester have yet again been awarded Which? Best Buy on their Gas Boilers and now also on their Oil Boilers.

Why choose a Diamond Worcester Installer? Simple, Worcester are very careful who they Accredit and further more being a Diamond installer we can give you the maximum Manufacturer's Guarantee offered on the boilers we supply and install.

Being both OFTEC and Gas Safe Registered we are qualified to install Oil, Natural Gas and LPG Boilers. We are also qualified to install Unvented Cylinders, holding the G3 Qualification.

Give us a call, we are always happy to help.

What we do

  • Plumbers

    • Unvented cylinder installation and maintenance
  • Boiler, central heating and gas engineers

    • Gas safety testing and inspection
    • Underfloor heating
    • Boiler servicing
    • Boiler repair
    • Boiler installation
  • Heating contractors

    • Oil fired heating equipment
    • Central heating systems (installation and servicing)
  • More Services

    • oil fired boiler installation service and maintenance

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
129 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Sort by
Recommendation
Customer Service
Quality
Value
Southgate & Culham Ltd installed my gas boiler in 2012 and since then have annually serviced the boiler. They are always punctual, friendly, knowledgeable, and considerate. They are also easy to contact by telephone or email.
Customer in Suffolk Posted on 25/03/2021 , work completed 25/03/2021
Professional and quick
Customer Service
Quality
Value
New Boiler installed and working within a day. Great service, friendly team, very efficient and highly recommend.
Sue in Suffolk Posted on 26/11/2021 , work completed 26/11/2021
Boiler Service
Customer Service
Quality
Value
We have used this company for the last 5 years, they always arrive on time very pleased with the work having used them so many time says it all, totally would recommend them.
Customer in Suffolk Posted on 27/01/2023 , work completed 27/01/2023
Efficient service
Customer Service
Quality
Value
Nikki arrived as arranged to complete the annual boiler service. She advised that there was a problem with the expansion vessel and gave me the number to call to have it replaced under warranty. The replacement vessel has now been replaced. An efficient and friendly service - many thanks
Customer in Suffolk Posted on 17/03/2023 , work completed 14/03/2023
5 star annual boiler service
Customer Service
Quality
Value
Kevin carried out the annual boiler service on my Worcester Bosch Greenstar 30i. He is friendly, helpful and very professional. I have never found a Gas Safe engineer to be so knowledgeable, competent and fastidious in his work. Excellent customer care and customer service.
Customer in Suffolk Posted on 05/04/2023 , work completed 08/12/2022
Excellent work as always from Southgate and Culham Ltd
Customer Service
Quality
Value
Kevin at Southgate and Culham Ltd is a true professional! Kevin carried out the installation of our boiler in 2019 and it really was an excellent job. He gave us wonderful advice at the time as to the type of Boiler that would suit our house. Kevin thoroughly explained the types of Boilers that would be most suitable for our needs and we are extremely happy with the performance of the Boiler he recommended. He always arrives on time for our annual Boiler Service and is always very cheerful and extremely personable! Kevin always hands over the paperwork which he has completed in a comprehensive manner and explains the Service that he has carried out on our Boiler and is always extremely thorough in his work. We are very happy to highly recommend Kevin's work to everyone and we always receive prompt emails also from Nikki at Southgate and Culham Ltd. We value the fast response we always receive from Southgate and Culham Ltd and know that they are at the end of a phone, should we ever need to make contact. We look forward to Kevin's annual visits for the Boiler Service in the future. Thank you. Tommy and Christine Cain - Swilland
Customer in Suffolk Posted on 29/11/2023 , work completed 28/11/2023
Reliable excellent and friendly
Customer Service
Quality
Value
Southgate and Cullam have serviced my boiler for a number of years, always on time, on budget and always with aftercare. A week ago he installed a new boiler as an emergency ( on his day off ) I can not thank him enough, he worked all day until the work was completed. On the agreed price and with cleanliness and care. He removed all the old boiler and flu etc. Nothing for me to deal with. On completion, he explained the new boiler, handed over the paperwork and advised me he as usual was available for aftercare. Can not fault Southgate and Culham.
Customer in Suffolk Posted on 13/02/2025 , work completed 08/02/2025
Boiler service
Customer Service
Quality
Value
Southgate and Culham have carried out work for us since 2021. They have fitted us new radiators and have carried out boiler service each year. Their work is excellent we would recommend them 100%.
Customer in Suffolk Posted on 29/10/2024 , work completed 24/10/2024
Above and beyond
Customer Service
Quality
Value
I had originally booked in Southgate and Culham Ltd in for October but my boiler burst at the end of July ? I rang them immediately and they were extremely helpful, I was able to pay for the work through finance, and they started the work the following Monday! They fitted a new boiler, a new oil tank and all of the pipework. The woman who answered the phone spent half an hour talking through the issue with me and was so helpful, they were exceptionally clean and really helped me out. Huge thanks and highly recommended!
Which? Trusted Traders Consumer Posted on 01/08/2016 , work completed 01/08/2016
The trader replied (on 12/11/2016)
Thank you for your very kind review. Please do not hesitate to contact us if you have any concerns or if we can be of further assistance. Kind Regards Nikki
Excellent.
Customer Service
Quality
Value
Excellent service and very helpful. Highly recommended. Five star.
Sharon, Suffolk Posted on 09/12/2016 , work completed 09/12/2016