Endorsed by Which?

Southgate & Culham Ltd

4.9

127 Reviews

About

We are a family run business with a strong ethos on Customer Service. We not only provide our customers with an excellent standard of work but also take pride in trying to save them money wherever we can.

We are also very proud to be a Diamond Worcester Accredited Installer. Worcester have yet again been awarded Which? Best Buy on their Gas Boilers and now also on their Oil Boilers.

Why choose a Diamond Worcester Installer? Simple, Worcester are very careful who they Accredit and further more being a Diamond installer we can give you the maximum Manufacturer's Guarantee offered on the boilers we supply and install.

Being both OFTEC and Gas Safe Registered we are qualified to install Oil, Natural Gas and LPG Boilers. We are also qualified to install Unvented Cylinders, holding the G3 Qualification.

Give us a call, we are always happy to help.

What we do

  • Plumbers

    • Unvented cylinder installation and maintenance
  • Boiler, central heating and gas engineers

    • Gas safety testing and inspection
    • Underfloor heating
    • Boiler servicing
    • Boiler repair
    • Boiler installation
  • Heating contractors

    • Oil fired heating equipment
    • Central heating systems (installation and servicing)
  • More Services

    • oil fired boiler installation service and maintenance

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

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100% of the reviews we publish have been through our stringent moderation process.

4.9
127 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Sort by
Reliable, competent, a delight to have Kevin and Wayne working for us. Nikki is an outstanding ‘front of house’ correspondent.
Customer Service
Quality
Value
We first met Southgate and Culham when they were working for our daughter. They did a superb job there and being Worcester accredited came with excellent credentials. Following problems with a previous company, we were in need of a new boiler installation and pipe work make over. From the moment we rang Nikki for advice, we knew we were in safe hands. Although, because of their excellent service, the company is extremely busy, whenever I have telephoned Nikki has always been most helpful. As soon as we met Kevin to discuss our needs we had full confidence that our installation would meet our requirements and the installation be fitted efficiently and effectively. They were with us three full days, they needed to pop back for a short while on the fourth day to fine tune this system as they found another issue from previously pipe work, not their work, which needed rectifying. They fixed this additional fault with no problem. Kevin and Wayne have an excellent working relationship and they were a delight to have them work for us. Neat, tidy and excellent workmanship. We would highly recommend them for any work needing Heating Engineers.
Customer in Suffolk Posted on 27/04/2020 , work completed 24/04/2020
Heating rectification
Customer Service
Quality
Value
The amount paid was £450.92. Kevin had a mammoth task sorting out wiring which was left by the firm who fitted our new boiler a couple of years ago.We can’t recommend Southgate and Culham enough very pleased with their work. Prompt kept in touch very happy.
Michael in Suffolk Posted on 24/06/2020 , work completed 15/05/2020
Perfect
Customer Service
Quality
Value
I have used Southgate & Culham for over 5 years now and they have always done an excellent job. Having had them fit a new combi boiler and radiator they now perform the annual servicing for a very reasonable price.
Customer in Suffolk Posted on 11/08/2020 , work completed 10/08/2020
Excellent service
Customer Service
Quality
Value
We had a boiler service and a replacement for the expansion tank and associated multivalve. Clean and tidy worker who completed all works efficiently and in a very good time scale. Excellent service and would highly recommend this company.
Customer in Suffolk Posted on 01/09/2020 , work completed 18/08/2020
Excellent service by trusted company
Customer Service
Quality
Value
Southgate & Culham has has looked after out central heating system for many years. Usually just a boiler service. However on the few occasions when something did go awry they were always available quickly to solve the issue. Friendly and skilful staff, highly recommended.
Customer in Suffolk Posted on 08/09/2020 , work completed 03/09/2020
Gas boiler service
Customer Service
Quality
Value
Friendly, professional service, with plenty of helpful advice. Always delivered at a competitive price. First class!
Customer in Suffolk Posted on 06/11/2020 , work completed 04/11/2020
Annual Service
Customer Service
Quality
Value
Meeting booked for service. Arrival on time and work carried out quickly and efficiently. Very COVID aware process. Would highly recommend this business. We have used them for over 10 years and have always been fully satisfied.
Customer in Suffolk Posted on 29/10/2020 , work completed 28/10/2020
Excellent service
Customer Service
Quality
Value
Southgate & Culham were selected to install our gas central heating based on good reviews and a competitive price. Right from our first phone conversation with Nikki in the office, to our site inspection and finally, installation, we have received prompt and courteous service. Kevin and Wayne carried out the installation, they answered our questions and queries and were polite. They arrived on time, on the day arranged and made sure our water supply was only off for the minimal time. After the installation we had a small query, and our email was promptly responded to. We would definitely recommend Southgate and Culham they are competent and efficient.
Customer in Suffolk Posted on 02/12/2020 , work completed 24/11/2020
Highly Recommended
Customer Service
Quality
Value
I used S&C after they very honestly advised me I don't need a boiler replacement, it just needed a service. Kevin came and serviced it during lockdown and was brilliant with covid precautions, got the job done and answered questions we had. Will definitely use S&C again for a hive install and future services.
Customer in Suffolk Posted on 03/02/2021 , work completed 29/01/2021
The trader replied (on 10/03/2021)
Thank you for your lovely comments and for your continued custom. Very happy to be of service to you.
New External Boiler
Customer Service
Quality
Value
Had way too many quotes from various suppliers (my mistake!) offering different solutions for replacement of our leaking boiler. Didn't think an external boiler would be within our budget and was told by one supplier it couldn't be done! Southgate and Culham explained everything in plain English and came across as honest and trustworthy people so they got the job. Great work, a tidy installation and we've never been warmer, plus the hot water tank finally fills up properly and has not run out once, so we are well pleased. Definitely recommend and they will be getting the service work too.
Chris in Suffolk Posted on 12/03/2021 , work completed 03/02/2021
The trader replied (on 12/03/2021)
Thank you for your lovely review. We very much appreciate your kind comments and look forward to being of service to you in the future. Any problems or questions please do not hesitate to call us, always happy to be of assistance.