Endorsed by Which?

Southgate & Culham Ltd

4.9

129 Reviews

About

We are a family run business with a strong ethos on Customer Service. We not only provide our customers with an excellent standard of work but also take pride in trying to save them money wherever we can.

We are also very proud to be a Diamond Worcester Accredited Installer. Worcester have yet again been awarded Which? Best Buy on their Gas Boilers and now also on their Oil Boilers.

Why choose a Diamond Worcester Installer? Simple, Worcester are very careful who they Accredit and further more being a Diamond installer we can give you the maximum Manufacturer's Guarantee offered on the boilers we supply and install.

Being both OFTEC and Gas Safe Registered we are qualified to install Oil, Natural Gas and LPG Boilers. We are also qualified to install Unvented Cylinders, holding the G3 Qualification.

Give us a call, we are always happy to help.

What we do

  • Plumbers

    • Unvented cylinder installation and maintenance
  • Boiler, central heating and gas engineers

    • Gas safety testing and inspection
    • Underfloor heating
    • Boiler servicing
    • Boiler repair
    • Boiler installation
  • Heating contractors

    • Oil fired heating equipment
    • Central heating systems (installation and servicing)
  • More Services

    • oil fired boiler installation service and maintenance

Customer reviews

Why you can trust these reviews

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100% of the reviews we publish have been through our stringent moderation process.

4.9
129 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Sort by
Reliable and excellent service with helpful and knowledgeable advice
Customer Service
Quality
Value
Second Annual Boiler Service undertaken exactly on time and to budget. Engineer was polite, helpful and offered informative advice and information during and following completion of work carried out. Will definitely use again for any future plumbing / heating requirements. Highly recommended.
Nigel in Suffolk Posted on 13/11/2020 , work completed 16/10/2020
Annual Service
Customer Service
Quality
Value
Meeting booked for service. Arrival on time and work carried out quickly and efficiently. Very COVID aware process. Would highly recommend this business. We have used them for over 10 years and have always been fully satisfied.
Customer in Suffolk Posted on 29/10/2020 , work completed 28/10/2020
Excellent service
Customer Service
Quality
Value
Southgate & Culham were selected to install our gas central heating based on good reviews and a competitive price. Right from our first phone conversation with Nikki in the office, to our site inspection and finally, installation, we have received prompt and courteous service. Kevin and Wayne carried out the installation, they answered our questions and queries and were polite. They arrived on time, on the day arranged and made sure our water supply was only off for the minimal time. After the installation we had a small query, and our email was promptly responded to. We would definitely recommend Southgate and Culham they are competent and efficient.
Customer in Suffolk Posted on 02/12/2020 , work completed 24/11/2020
New External Boiler
Customer Service
Quality
Value
Had way too many quotes from various suppliers (my mistake!) offering different solutions for replacement of our leaking boiler. Didn't think an external boiler would be within our budget and was told by one supplier it couldn't be done! Southgate and Culham explained everything in plain English and came across as honest and trustworthy people so they got the job. Great work, a tidy installation and we've never been warmer, plus the hot water tank finally fills up properly and has not run out once, so we are well pleased. Definitely recommend and they will be getting the service work too.
Chris in Suffolk Posted on 12/03/2021 , work completed 03/02/2021
The trader replied (on 12/03/2021)
Thank you for your lovely review. We very much appreciate your kind comments and look forward to being of service to you in the future. Any problems or questions please do not hesitate to call us, always happy to be of assistance.
Thorough, professional and friendly service
Customer Service
Quality
Value
Kevin and Nikki are very thorough and professional engineers who have installed both of our oil-fired boilers and serviced them for many years. They are friendly and helpful and will not stop until any issues they might find have been resolved. I would not consider going anywhere else!
Customer in Suffolk Posted on 02/12/2023 , work completed 20/11/2023
Removal of Gas Fire
Customer Service
Quality
Value
Work was carried out efficiently and effectively - even when a specific component was needed which was not carried by the company, this was sourced. The space left was clean. Given the time spent on a Saturday, the cost of the work was very reasonable. Thank you
Customer in Suffolk Posted on 13/06/2024 , work completed 01/06/2024
New Boiler Installed - Great Job
Customer Service
Quality
Value
Kevin services our boiler annually and at the last service he advised we were on borrowed time, we decided to have a new boiler installed before winter. The service provided is always professional and we trust the company. Price seemed fair and we trust the company's work. The job was completed as agreed, on time, to a high standard, no issues, great communication during the job as usual. We are very happy with the work performed.
Customer in Cheshire East Posted on 19/07/2024 , work completed 04/07/2024
Outstanding Service
Customer Service
Quality
Value
There's nothing more reassuring than people who really know their trade - Kevin and Nikki are utterly proficient and take a genuine pride in their work; there's never anything remotely second rate about their workmanship or the products they install, it's always absolutely first class. It's massive bonus that they are also friendly and reassuring. Really can't recommend them too highly.
Customer in Suffolk Posted on 25/07/2024 , work completed 22/07/2024
Fast and efficient
Customer Service
Quality
Value
We have had the pleasure of having Kevin and Nikki look after our central heating and hot water for the last few years. They are very easy to deal with and very knowledgeable regarding their work. Work is always to a high standard and workspace always left clean and tidy. Emails and calls are promptly responded to and visits arranged in good time.
Customer in Suffolk Posted on 25/09/2024 , work completed 24/09/2024
Excellent reliable work
Customer Service
Quality
Value
Once again Southgate & Culham sorted out my gas boiler and heating system. The gentleman turned up exactly on time, did an excellent job and advised me on some issues I was worried about. A truly reliable service
Customer in Suffolk Posted on 24/02/2025 , work completed 19/02/2025