Endorsed by Which?

Southgate & Culham Ltd

4.9

129 Reviews

About

We are a family run business with a strong ethos on Customer Service. We not only provide our customers with an excellent standard of work but also take pride in trying to save them money wherever we can.

We are also very proud to be a Diamond Worcester Accredited Installer. Worcester have yet again been awarded Which? Best Buy on their Gas Boilers and now also on their Oil Boilers.

Why choose a Diamond Worcester Installer? Simple, Worcester are very careful who they Accredit and further more being a Diamond installer we can give you the maximum Manufacturer's Guarantee offered on the boilers we supply and install.

Being both OFTEC and Gas Safe Registered we are qualified to install Oil, Natural Gas and LPG Boilers. We are also qualified to install Unvented Cylinders, holding the G3 Qualification.

Give us a call, we are always happy to help.

What we do

  • Plumbers

    • Unvented cylinder installation and maintenance
  • Boiler, central heating and gas engineers

    • Gas safety testing and inspection
    • Underfloor heating
    • Boiler servicing
    • Boiler repair
    • Boiler installation
  • Heating contractors

    • Oil fired heating equipment
    • Central heating systems (installation and servicing)
  • More Services

    • oil fired boiler installation service and maintenance

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

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100% of the reviews we publish have been through our stringent moderation process.

4.9
129 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Sort by
Excellent reliable work
Customer Service
Quality
Value
Once again Southgate & Culham sorted out my gas boiler and heating system. The gentleman turned up exactly on time, did an excellent job and advised me on some issues I was worried about. A truly reliable service
Customer in Suffolk Posted on 24/02/2025 , work completed 19/02/2025
Excellent Service
Customer Service
Quality
Value
Excellent service from start to finish! I highly recommend their services to anyone. A reliable and customer focused team.
Customer in Suffolk Posted on 22/04/2025 , work completed 14/04/2025
Professional and very good job
Customer Service
Quality
Value
Clean and very professional. Good job all round.
Fred, Suffolk Posted on 01/11/2016 , work completed 01/11/2016
The trader replied (on 06/01/2017)
Thank you for your very kind review. Please do not hesitate to contact us if you have any concerns or we can be of further assistance. Kind Regards Nikki
Very professional good job
Customer Service
Quality
Value
I was very pleased with our boiler installation. The men were professional and courteous. They cracked on and finished early. Very little disruption or mess. Highly recommend this company.
Barbara, Suffolk Posted on 06/10/2017 , work completed 06/10/2017
New Boiler
Customer Service
Quality
Value
Very professional company - Kevin visited promptly and advised on best way to replace our failed gas boiler system with our preferred choice of Wissemann boiler and their quote was similar to those of several other firms but with a higher quality product. Date arranged, Wayne arrived bang on time and undertook the work extremely efficiently and was very neat and tidy. Kevin came along the following date and installed the new Hive controller and commissioned the system which all worked first time without issues. Whole job complete in under two days (other firms had quoted 3-4 days!). Great staff who did the job when arranged, in the time agreed, for the price agreed and were totally professional - and threw in some free advice about the mother-in-laws heating problems as well ! 100% recommended
Martin Bott, Suffolk Posted on 29/06/2019 , work completed 27/06/2019
Friendly cheerful competence
Customer Service
Quality
Value
The company installed a new Viessmann boiler. It was a pleasure engaging with them from the initial phone call to arrange a quote, to arranging payment, to the installation day itself. Everyone I dealt with by phone and in person was friendly, cheerful and competent, with a willingness to answer all questions fully.
Customer in Suffolk Posted on 06/09/2019 , work completed 01/08/2019
Boiler service
Customer Service
Quality
Value
Routine annual service carried out on Worcester Greenstar Danesmoor 18/25 oil fired boiler. Work was done to agreed schedule and budget. Company staff arrived promptly, carried out the work in full compliance with Covid19 protocol and left the site clean and tidy. I have been using this company for many years now and have always been pleased with their cheerful prompt response when occasional faults happen.
Paul in Suffolk Posted on 30/07/2021 , work completed 02/07/2021
An efficient and friendly service
Customer Service
Quality
Value
The work involved a routine annual servicing of our boiler. The work was completed on time as previously agreed with Southgate and Culham.
Customer in Suffolk Posted on 11/03/2022 , work completed 01/03/2022
Boiler Service
Customer Service
Quality
Value
The boiler service was carried out fully - I was very pleased to learn that after fully testing all functions no fault was found.
Customer in Suffolk Posted on 03/11/2022 , work completed 03/11/2022
Excellent service
Customer Service
Quality
Value
Nikki is highly professional and reliable. She always answers the phone - which in my experience is rare for a plumbing & heating company - and delivers work to a very high standard.
Customer in Suffolk Posted on 01/09/2023 , work completed 03/12/2022