Endorsed by Which?

Southgate & Culham Ltd

4.9

129 Reviews

About

We are a family run business with a strong ethos on Customer Service. We not only provide our customers with an excellent standard of work but also take pride in trying to save them money wherever we can.

We are also very proud to be a Diamond Worcester Accredited Installer. Worcester have yet again been awarded Which? Best Buy on their Gas Boilers and now also on their Oil Boilers.

Why choose a Diamond Worcester Installer? Simple, Worcester are very careful who they Accredit and further more being a Diamond installer we can give you the maximum Manufacturer's Guarantee offered on the boilers we supply and install.

Being both OFTEC and Gas Safe Registered we are qualified to install Oil, Natural Gas and LPG Boilers. We are also qualified to install Unvented Cylinders, holding the G3 Qualification.

Give us a call, we are always happy to help.

What we do

  • Plumbers

    • Unvented cylinder installation and maintenance
  • Boiler, central heating and gas engineers

    • Gas safety testing and inspection
    • Underfloor heating
    • Boiler servicing
    • Boiler repair
    • Boiler installation
  • Heating contractors

    • Oil fired heating equipment
    • Central heating systems (installation and servicing)
  • More Services

    • oil fired boiler installation service and maintenance

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
129 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Sort by
Highly recommended, reliable company
Customer Service
Quality
Value
We have been using Southgate and Culham Ltd for a number of years now to undertake various works at our own home and a rental property. The jobs have varied from minor remedial work, radiator replacement and a full boiler installation. Kevin and Nikki have always been excellent have provided us with reliable service over the years. Would highly recommend them.
Customer in Suffolk Posted on 28/02/2024 , work completed 26/02/2024
Good advice and trouble free instllation
Customer Service
Quality
Value
I had an oil boiler and a BoilerMate water storage tank, both nearly 30 years old. After visits from five other heating companies and only two quotes received, I invited Southgate & Culham Ltd to quote. From the first meeting, I knew that this company was the best of the bunch. Advice I had before Keith came all suggested a condensing boiler and no storage tank. Keith said they were good for one person living alone in the bungalow which was the situation I was in. However, this is a three-bedroom bungalow and I do have others staying with me from time to time. Not only that, I intend to sell next year, and I didn't want an adverse report from a surveyor. He submitted his quote, which was not the cheapest but I knew he would do a good job. His team arrived on 23rd June and were finished by lunchtime on 26th June. They were very efficient and worked hard to make sure that I had cold water overnight on the first day. The following day, the new water storage tank was installed and I had hot water for a shower. The installation was very efficient, and they explained clearly what was going to happen. The boiler was installed and working on Thursday morning. They provide a friendly and professional service. They cleaned up each day after work. I am 100% happy with the water storage tank and the boiler and will use this company to service the system each year. I thoroughly recommend this company to anyone needing replacement heating systems.
Customer in Suffolk Posted on 01/07/2025 , work completed 24/04/2025
Very efficient
Customer Service
Quality
Value
Replaced our whole central heating system, except the boiler.
Which? Trusted Traders Consumer Posted on 01/08/2016 , work completed 01/08/2016
The trader replied (on 06/01/2017)
Thank you for your very kind review. Please do not hesitate to contact us if you have any concerns or we can be of further assistance. Kind Regards Nikki
Job well done
Customer Service
Quality
Value
Work completed day after order placed. Minor hiccup sorted following day. All left clean & tidy and old boiler parts and flue removed.
Elizabeth, Suffolk Posted on 28/03/2017 , work completed 28/03/2017
Response is so fast and they always do a great job
Customer Service
Quality
Value
I used them firstly back in 2013 when they installed a new boiler, they have since returned to help fix the shower pump pressure and I just can't recommend them highly enough
Which? Trusted Traders Consumer Posted on 31/10/2016 , work completed 31/10/2016
The trader replied (on 12/11/2016)
Thank you for your very kind review. It is always a pleasure. Kind Regards Nikki
Brilliant job prompt very professional
Customer Service
Quality
Value
On time, no fuss, very clean and tidy. A very good job all round explained. Heating controls very well. A very professional job all round. Top marks.
Brian, Suffolk Posted on 08/12/2017 , work completed 08/12/2017
An Excellent Job
Customer Service
Quality
Value
My 22 year old oil boiler needed to be replaced. This was discussed during a visit in February 2019 during which all differences the new condensing boiler would have were pointed out and their consequences. This was very helpful as it enabled me to be fully prepared for the 2-day removal/installation in June 2019. I was able to select the date to suit me. The on-site work was completed on time and to the agreed quotation. My home was left clean, neat and tidy. The old boiler, piping, packaging and other debris were all removed from site. Kevin and Wayne did an excellent job. The new installation is working well and much appreciated. Some minor residual details have just been notified and I have every confidence they will be corrected as I have traded with this company for over 10 years.
Paul, Suffolk Posted on 07/06/2019 , work completed 05/06/2019
Installation of new external boiler/thermostatic radiator valves and replacement hot water cylinder tank
Customer Service
Quality
Value
The whole installation was carried out and completed very professionally as per quotation. Southgate and Culham arrived on time and were very helpful and considerate throughout the process. Communication was excellent and we would have no hesitation in recommending this company to family and friends in the future.
Tommy and Christine, Suffolk Posted on 10/08/2019 , work completed 17/07/2019
Great work
Customer Service
Quality
Value
A very efficient service. Kevin gave us a price which he guaranteed and seemed very knowledgeable. Nothing was too much trouble unlike other companies who found lots of potential problems! Arrived on time, very neat and tidy. Explained the workings of the new boiler to us. I felt confident with them, which to me is of utmost importance.
Denise & Steve, Suffolk Posted on 05/09/2019 , work completed 13/08/2019
Tried, tested, trusted
Customer Service
Quality
Value
Southgate and Callum are a family run company that I cannot recommend highly enough. They installed our boiler 6 years ago, and have serviced it, and our gas log fire ever since. They are reliable, efficient, reasonably priced and, quite frankly, a pleasure to have in your home.
Customer in Suffolk Posted on 18/02/2022 , work completed 16/02/2022