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Trusted Traders

Southgate Garage (Llantrisant) Limited

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4.9

57 Reviews

Opening Hours
Today - 08:00–17:30
  • Monday 08:00–17:30
  • Tuesday 08:00–17:30
  • Wednesday 08:00–17:30
  • Thursday 08:00–17:30
  • Friday 08:00–17:30
  • Saturday 08:00–12:30
  • Sunday - Closed

About

Are you looking for a reliable garage you can trust in the Pontyclun, Llantrisant and surrounding areas?

We offer a wide range of car services at very reasonable prices, which includes MOT’s servicing and repairs.

We are an established garage that has been operating in Cross Inn, Llantrisant for over 50 years.

Our main focus is delivering a quality service to all our customers, being professional, honest and fair at all times.

We are a female friendly garage. Feedback we have received from our many female customers, is that it can be daunting visiting a garage, especially when they have particular issues with their cars. Our female customers have advised us that they felt they have been overcharged for services in previous garages, because they did not understand motor trade jargon. They appreciate our honesty and integrity in assisting with their issues as we give honest advice, without using jargon.

What we do

  • Car repairs, servicing and MOTs

    • Battery servicing
    • Brake and clutch replacement
    • MOT testing stations
  • Tyre fitters

  • Motor vehicle mechanics

    • Car and commercial vehicle repairs
  • More Services

    • car servicing
    • engine diagnostics
    • air conditioning
    • mechanics

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
57 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Sort by
Best local garage
Customer Service
Quality
Value
Always receive excellent service from this garage. The pricing is reasonable and there is an emphasis on retaining local customers rather than making a quick buck. Helpful and friendly staff with excellent communications. Lovely well thought out waiting area. Responsible COVID precautions.
Mark in Rhondda Cynon Taff Posted on 28/05/2021 , work completed 25/05/2021
Most professional organisation and very pleased with their service.
Customer Service
Quality
Value
This garage completed a full service on my Mercedes in one day. Work was completed to the kind of standard one rarely finds nowadays. Sump was drained properly (many places will just machine suck out your old oil and leave all the crud in the bottom of the engine!). Correct spec quality oil & filter was used to refill along with the air and pollen filters and spark plugs and aircon service. A full breakdown of the work was included on my invoice (presented in a Good Garage Scheme service document folder. The cost was very fair and most competitive. I am going to be a regular customer in future and I am happy to recommend them to all.
Kaye in Rhondda Cynon Taf Posted on 25/05/2021 , work completed 22/05/2021
Great work
Customer Service
Quality
Value
Always helpful and always trustworthy
Which? Trusted Traders Consumer Posted on 06/05/2021 , work completed 05/05/2020
A rare gem in Llantrisant
Customer Service
Quality
Value
This is an exceptional, honest, and great value local garage, which I have now used several times. Whether you have a simple puncture, need an MOT or full service, this is the place to go. I recently had a full service on my car and found the staff very knowledgeable and courteous. In the past, I used to rely on service packages from the dealer but I’ve found Southgate Garage provide dealer quality services at local prices and I wouldn’t go anywhere else. I can’t recommend highly enough. Everything is always completed on time and just how it should be. 5* service all round.
Customer in Rhondda Cynon Taff Posted on 09/12/2020 , work completed 30/10/2020
Excellent, friendly, knowledgeable service
Customer Service
Quality
Value
The small team at Southgate Garage have what it takes in knowledge and customer care to make that ever so important difference in garage services. Enthusiastic, Friendly and Clear Communications throughout the process, the work quality is excellent, and the environment you enter gives you that confidence that all will be well. Would thoroughly recommend them
Customer in Rhondda Cynon Taf Posted on 26/11/2020 , work completed 23/10/2020
Consistently efficient and reliable
Customer Service
Quality
Value
I’ve been using this garage for a few years now and thoroughly recommend them. Pricing is always very clear and transparent and customer service is excellent.
Customer in Rhondda Cynon Taff Posted on 16/11/2020 , work completed 11/11/2020
Professional service with excellent customer care
Customer Service
Quality
Value
Just wanted to say a big ' Thank you' to the team at Southgate Garages for carrying out a service and MOT on my car. Thanks especially to Kate and Graham for their guidance and advice on what was needed to ensure the work was completed. It is really positive to have a garage with such expertise and skill in our area and one that treats customers with integrity and care. And whilst it is always painful to part with money, I think this was well worth it!! Keep up the excellent work.
Customer in Rhondda Cynon Taff Posted on 12/11/2020 , work completed 12/11/2020
Fast, thorough, exceeded expectations.
Customer Service
Quality
Value
Used for the first time, for an MOT. Will also use for annual service in future. Not only was it done on time, it was actually done early which helped me a great deal. I also asked for an additional check on a few things, and stressed I expected to be charged for this on top of the MOT as it was not part of the MOT. There were no extra charges on the invoice, and when I queried that, the reply was simply a lovely smile and "don't worry about that". Graham and the team get my vote - and all my and my family's future vehicle work.
Customer in Rhondda Cynon Taff Posted on 11/11/2020 , work completed 10/11/2020
Great Service, Great Customer Service, Great Price...
Customer Service
Quality
Value
I booked my wife's Suzuki Swift to have its 1 year service with the garage through Katie. I can not recommend the service and professional customer service enough. The car was dropped off at 9am and I was told that all the relevant parts needed had arrived a few days before. The car was ready by 11am. Service book stamped and all relevant receipts and documents left in the car. Paid by card and was over the moon to liaise with Katie to have the job done. Thank you Katie and Southgate Garage.
Customer in Rhondda Cynon Taff Posted on 05/11/2020 , work completed 14/10/2020
Fast Turnaround
Customer Service
Quality
Value
Garages told me the earliest was start of December. I had just booked a weekend away next week after being in lockdown since end of September and explained this to this garage when they told me their time might be 2 weeks- they managed to turnaround this in 2 days by working on last night so really grateful. Everything regarding pricing was explained to me earlier and the receptionist was very friendly and helpful.
Customer in Rhondda Cynon Taff Posted on 04/11/2020 , work completed 04/11/2020