Endorsed by Which?

Southgate Garage (Llantrisant) Limited

4.9

59 Reviews

Opening Hours
Today - 08:00–17:30
  • Monday 08:00–17:30
  • Tuesday 08:00–17:30
  • Wednesday 08:00–17:30
  • Thursday 08:00–17:30
  • Friday 08:00–17:30
  • Saturday 08:00–13:00
  • Sunday - Closed

About

Are you looking for a reliable garage you can trust in the Pontyclun, Llantrisant and surrounding areas?

We offer a wide range of car services at very reasonable prices, which includes MOT’s servicing and repairs.

We are an established garage that has been operating in Cross Inn, Llantrisant for over 50 years.

Our main focus is delivering a quality service to all our customers, being professional, honest and fair at all times.

We are a female friendly garage. Feedback we have received from our many female customers, is that it can be daunting visiting a garage, especially when they have particular issues with their cars. Our female customers have advised us that they felt they have been overcharged for services in previous garages, because they did not understand motor trade jargon. They appreciate our honesty and integrity in assisting with their issues as we give honest advice, without using jargon.

Please note we are only open every other Saturday, call for details.

What we do

  • Car repairs, servicing and MOTs

    • Battery servicing
    • Brake and clutch replacement
    • MOT testing stations
  • Tyre fitters

  • Motor vehicle mechanics

    • Car and commercial vehicle repairs
  • More Services

    • car servicing
    • engine diagnostics
    • air conditioning
    • mechanics

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
59 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Sort by
Professional service with excellent customer care
Customer Service
Quality
Value
Just wanted to say a big ' Thank you' to the team at Southgate Garages for carrying out a service and MOT on my car. Thanks especially to Kate and Graham for their guidance and advice on what was needed to ensure the work was completed. It is really positive to have a garage with such expertise and skill in our area and one that treats customers with integrity and care. And whilst it is always painful to part with money, I think this was well worth it!! Keep up the excellent work.
Customer in Rhondda Cynon Taff Posted on 12/11/2020 , work completed 12/11/2020
Best local garage
Customer Service
Quality
Value
Always receive excellent service from this garage. The pricing is reasonable and there is an emphasis on retaining local customers rather than making a quick buck. Helpful and friendly staff with excellent communications. Lovely well thought out waiting area. Responsible COVID precautions.
Mark in Rhondda Cynon Taff Posted on 28/05/2021 , work completed 25/05/2021
Outstanding Service
Customer Service
Quality
Value
Been with Southgate Garage about 17 years always been very happy.
Jane, Mid Glamorgan Posted on 12/10/2017 , work completed 12/10/2017
The trader replied (on 08/11/2017)
Thank you for you feedback very much appreciated!
Accommodating and Professional
Customer Service
Quality
Value
I have full confidence with the service I get at Southgate Garage. I have recommended the garage to my husband and both my daughters. They are very informative and do not treat customers without consideration and are fairly priced.
Deborah, Mid Glamorgan Posted on 18/10/2017 , work completed 18/10/2017
The trader replied (on 16/11/2017)
Thank you for your kind feedback and recommending us to the whole family.
Air Con Recharge
Customer Service
Quality
Value
We were on holiday in the area in the blazing heat in late June with an air conditioning unit that would not engage. ( I knew about it some weeks previous but forgot to get it fixed. Who needs air conditioning in Wales anyway!). I thought it was a bigger problem than a recharge. I called in to Southgate's in the mid-afternoon for their opinion. They explained that the unit protects itself on low pressure. I asked if they could recharge it there and then. We were asked to return in 45 minutes when the technician was due back. We duly returned and they did their comprehensive recharging process over the next hour. My wife and I sat in a very clean and comfortable little chalet style waiting room. We were very pleased to have it fixed the same day as we were 15 miles or so from our hotel.
martinoxford Posted on 29/06/2018 , work completed 29/06/2018
Reliable friendly service
Customer Service
Quality
Value
Had my MOT and service done. I have used this garage for the last 10 years. Competitive pricing, friendly but professional customer service. Contacted me to remind me service & MOT were due - very helpful!
Julie, Mid Glamorgan Posted on 05/04/2019 , work completed 05/04/2019
Happy customer
Customer Service
Quality
Value
Had MOT, Interim Service and rectification work carried out, all done within prices quoted and within time, work explained and carried out professionally.
Chris Broom, Rhondda Cynon Taff Posted on 04/06/2019 , work completed 04/06/2019
Excellent garage with friendly staff
Customer Service
Quality
Value
I have regular Service and MOTs and repairs done at this garage. I have always found the owner and employees of Southgate Garage to be friendly, courteous and honest. They get the best price for any parts required and complete the work in a timely manner. I would highly recommend the service they provide.
Which? Trusted Traders Consumer Posted on 30/08/2017 , work completed 30/08/2017
The trader replied (on 19/10/2017)
Thank you for you feedback very much appreciated!
Courteous, Efficient and Prompt Service
Customer Service
Quality
Value
Customer Services - Professional and Courteous. Work Standard - Very good with comprehensive explanations. Timing - Very Prompt. Telephone call when vehicle ready - appreciated.
John, Mid Glamorgan Posted on 19/10/2017 , work completed 19/10/2017
The trader replied (on 08/11/2017)
Thank you for you feedback very much appreciated!
Excellent and Professional
Customer Service
Quality
Value
Most impressed, will certainly use them again and I have no hesitation in recommending them for their fast, efficient service.
Ronald, Mid Glamorgan Posted on 30/10/2017 , work completed 30/10/2017
The trader replied (on 22/11/2017)
Thank you so much for your feedback much appreciated