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Southgate Garage (Llantrisant) Limited
Opening Hours
Today -
- Monday 08:00–17:30
- Tuesday 08:00–17:30
- Wednesday 08:00–17:30
- Thursday 08:00–17:30
- Friday 08:00–17:30
- Saturday 08:00–13:00
- Sunday - Closed
About
Are you looking for a reliable garage you can trust in the Pontyclun, Llantrisant and surrounding areas?
We offer a wide range of car services at very reasonable prices, which includes MOT’s servicing and repairs.
We are an established garage that has been operating in Cross Inn, Llantrisant for over 50 years.
Our main focus is delivering a quality service to all our customers, being professional, honest and fair at all times.
We are a female friendly garage. Feedback we have received from our many female customers, is that it can be daunting visiting a garage, especially when they have particular issues with their cars. Our female customers have advised us that they felt they have been overcharged for services in previous garages, because they did not understand motor trade jargon. They appreciate our honesty and integrity in assisting with their issues as we give honest advice, without using jargon.
Please note we are only open every other Saturday, call for details.
What we do
Car repairs, servicing and MOTs
- Battery servicing
- Brake and clutch replacement
- MOT testing stations
Tyre fitters
Motor vehicle mechanics
- Car and commercial vehicle repairs
More Services
- car servicing
- engine diagnostics
- air conditioning
- mechanics
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
How can we be so sure?
100% of the reviews we publish have been through our stringent moderation process.
4.9
60 reviews
Recommended
Recommended
by 100% of customers
Sort by
All-round excellence! Plus a comfy, clean & cosy customer pod!
Customer Service
Quality
Value
I needed same day assistance with my car on two separate occasions. The team dealt with me professionally and courteously both times. They fitted me in at short notice, communicated well about the issues and saved me money. I especially enjoyed their cosy and comfy scandi-style 'customer pod' waiting room (log cabin, leather seats, heating and power sockets) so I could work on my laptop while waiting. The customer service I experienced was so slick it meant my service to my clients was also uninterrupted. I would highly recommend. Thank you Southgate Garage!
AKirsten
, work completed
Recommended
Amazing service
Customer Service
Quality
Value
Been using this garage for over a few years and have always had amazing service, both guys in receptions Graham & Matt are very helpful and explain everything so easy to understand, always fair on price never had a problem.
David, Mid Glamorgan
, work completed
Recommended
Always professional
Customer Service
Quality
Value
Have used this garage regularly for servicing my vehicles over the years and always professional and done to a very good standard. Highly recommended.
Hugh, Mid Glamorgan
, work completed
Recommended
My review
Customer Service
Quality
Value
New part fitted for brake light. Highly commended.
Mariarosa, South Glamorgan
, work completed
Recommended
Air Con Recharge
Customer Service
Quality
Value
We were on holiday in the area in the blazing heat in late June with an air conditioning unit that would not engage. ( I knew about it some weeks previous but forgot to get it fixed. Who needs air conditioning in Wales anyway!). I thought it was a bigger problem than a recharge. I called in to Southgate's in the mid-afternoon for their opinion. They explained that the unit protects itself on low pressure. I asked if they could recharge it there and then. We were asked to return in 45 minutes when the technician was due back. We duly returned and they did their comprehensive recharging process over the next hour. My wife and I sat in a very clean and comfortable little chalet style waiting room. We were very pleased to have it fixed the same day as we were 15 miles or so from our hotel.
martinoxford
, work completed
Recommended
Friendly and professional
Customer Service
Quality
Value
Been coming to this garage for over 10 years, the team are all friendly, experienced, fair and professional. Always kept notified when work needs doing and they never take advantage.
Amanda, South Glamorgan
, work completed
Recommended
Good efficient service
Customer Service
Quality
Value
Very friendly service. Helpful phoning me while looking for parts. Would recommend them to others. Only criticism I had a bit of a delay while the parts arrived about 45 minutes on the day otherwise. A good efficient services.
Paul, Buckinghamshire
, work completed
Recommended
MOT Excellent 5 Star
Customer Service
Quality
Value
Fair Play, My car needed a lot of work to pass the MOT, They had it back to me within 24 hrs, kept me informed the whole time. Excellent customer service will defiantly use this garage for future work and MOT's, thanks again Southgate Garage. Regards
Wayne R
, work completed
Recommended
Excellent work as always
Customer Service
Quality
Value
Having brought my previous car here in the past, I happily chose Southgate to do the first year service on my current car. Having dropped my car off at 9am, I had a call just after lunch to say that the work had been completed. Before leaving, I was given a run through of what work had been done and as the oil had to be changed, I was advised at what types of oil to use if I ever needed to change it to avoid any unnecessary damage to my car. Brilliant service as always and the staff are always professional and happy to help.
D Cowley
, work completed
Recommended
Professional, great customer service.
Customer Service
Quality
Value
Car went in for MOT and services, kept up to date by phone on what situation was and prices, and to check I was happy to proceed. Good, clear explanation of mechanical work carried out as I have no idea about cars! Fast, reliable, and great customer service.
Charlotte, Mid Glamorgan
, work completed
Recommended
Excellent service. very efficient.
Customer Service
Quality
Value
Very reliable staff. A garage you can always rely on. Can be confident and assured that any job is completed thoroughly and efficiently.
Daphne, Mid Glamorgan
, work completed
Recommended
My review
Customer Service
Quality
Value
Job well done
M D, Mid Glamorgan
, work completed
Recommended
My review
Customer Service
Quality
Value
Very professional.
Alan, Mid Glamorgan
, work completed
Recommended
A1 as usual
Customer Service
Quality
Value
MOT and service carried out thoroughly and professionally. Full feedback given.
Chris, Mid Glamorgan
, work completed
Recommended
Professional & stuck to job estimate.
Customer Service
Quality
Value
Kept me updated as job proved much more time consuming than estimated. Change of timing belt on Nissan Qashqai, much less space in engine compartment compared to earlier models. Southgate Garage kept to original estimate although job took twice the time.
Robert, Mid Glamorgan
, work completed
Recommended
Excellent customer service
Customer Service
Quality
Value
I unfortunately had a blow out in my car and arrived at the garage rather stressed! The staff couldn't have been more helpful & understanding and quickly renewed my tyre so that I could return to work.
Claire, Mid Glamorgan
, work completed
Recommended
Brilliant job
Customer Service
Quality
Value
We have been using this garage for approx. 18+ years with various cars. Graham and all his staff are great. Pleasant, polite and extremely helpful. We would and have referred many people to him. Nothing too much trouble. Well done Graham & co.
Janet, Mid Glamorgan
, work completed
Recommended
Usual Excellent, Prompt Service
Customer Service
Quality
Value
Southgate Garage represent a truly professional team of workers. I have been using their services since moving into this area in 1969 which is proof of their outstanding work. Totally satisfied with the willing help I have always received.
Gwyn, Mid Glamorgan
, work completed
Recommended
Excellent service and care
Customer Service
Quality
Value
We have used this garage for over 30 years and have always had trustworthy service. Graham and his staff always put the customer first.
Yvonne, South Glamorgan
, work completed
Recommended
Very Satisfied
Customer Service
Quality
Value
Nice service. Decent price, thank you.
Barry, Mid Glamorgan
, work completed
Recommended
Love This Place!
Customer Service
Quality
Value
I can't recommend this place enough. They provide fast, efficient service. Their customer service is amazing! They are always friendly, polite and very helpful.
Which? Trusted Traders Consumer
, work completed
Recommended
Service
Customer Service
Quality
Value
Excellent service. Fantastic front desk service and advice. Full of details, explained work done and only charged for work needed.
Michael, Mid Glamorgan
, work completed
Recommended
Great Service
Customer Service
Quality
Value
Such great customer service. Kept in touch, helpful, great value. Will most definitely be returning if I have car issues.
Thomas, South Glamorgan
, work completed
Recommended
Brilliant Job
Customer Service
Quality
Value
After purchasing a new battery from a local motor factor they asked us to return for an alternator check. They informed us that we needed a new alternator. Budget cost £290 took the car to our regular garage "Southgate". They tested and proved Alternator was working correctly. Great news on the test.
Kenneth, Mid Glamorgan
, work completed
Recommended
Happy to find a genuine garage at last
Customer Service
Quality
Value
Finally found a garage that I feel I'm not being "ripped off". Told me exactly how much everything costs beforehand, only changed what was needed. Very professional. Had a "safe" feeling about this garage. Highly recommended, never going anywhere else!
Leigh, Mid Glamorgan
, work completed
Recommended