Endorsed by Which?

Southgate Garage (Llantrisant) Limited

4.9

60 Reviews

Opening Hours
Today -
  • Monday 08:00–17:30
  • Tuesday 08:00–17:30
  • Wednesday 08:00–17:30
  • Thursday 08:00–17:30
  • Friday 08:00–17:30
  • Saturday 08:00–13:00
  • Sunday - Closed

About

Are you looking for a reliable garage you can trust in the Pontyclun, Llantrisant and surrounding areas?

We offer a wide range of car services at very reasonable prices, which includes MOT’s servicing and repairs.

We are an established garage that has been operating in Cross Inn, Llantrisant for over 50 years.

Our main focus is delivering a quality service to all our customers, being professional, honest and fair at all times.

We are a female friendly garage. Feedback we have received from our many female customers, is that it can be daunting visiting a garage, especially when they have particular issues with their cars. Our female customers have advised us that they felt they have been overcharged for services in previous garages, because they did not understand motor trade jargon. They appreciate our honesty and integrity in assisting with their issues as we give honest advice, without using jargon.

Please note we are only open every other Saturday, call for details.

What we do

  • Car repairs, servicing and MOTs

    • Battery servicing
    • Brake and clutch replacement
    • MOT testing stations
  • Tyre fitters

  • Motor vehicle mechanics

    • Car and commercial vehicle repairs
  • More Services

    • car servicing
    • engine diagnostics
    • air conditioning
    • mechanics

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
60 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Sort by
Good efficient service
Customer Service
Quality
Value
Very friendly service. Helpful phoning me while looking for parts. Would recommend them to others. Only criticism I had a bit of a delay while the parts arrived about 45 minutes on the day otherwise. A good efficient services.
Paul, Buckinghamshire Posted on 07/06/2018 , work completed 07/06/2018
Professional & stuck to job estimate.
Customer Service
Quality
Value
Kept me updated as job proved much more time consuming than estimated. Change of timing belt on Nissan Qashqai, much less space in engine compartment compared to earlier models. Southgate Garage kept to original estimate although job took twice the time.
Robert, Mid Glamorgan Posted on 08/03/2018 , work completed 08/03/2018
Professional, good service etc.
Customer Service
Quality
Value
Service and MOT. Satisfied with work carried out. Pleasant communication. Work carried out with good explanation etc.
Keith, Mid Glamorgan Posted on 04/06/2019 , work completed 04/06/2019
Very satisfied customer
Customer Service
Quality
Value
Car kept cutting out solved by garage printed circuit board damaged found after much perseverance by garage
Which? Trusted Traders Consumer Posted on 14/07/2017 , work completed 14/07/2017
The trader replied (on 19/10/2017)
Thank you for you feedback
Excellent customer service
Customer Service
Quality
Value
I unfortunately had a blow out in my car and arrived at the garage rather stressed! The staff couldn't have been more helpful & understanding and quickly renewed my tyre so that I could return to work.
Claire, Mid Glamorgan Posted on 14/02/2018 , work completed 14/02/2018
Consistently efficient and reliable
Customer Service
Quality
Value
I’ve been using this garage for a few years now and thoroughly recommend them. Pricing is always very clear and transparent and customer service is excellent.
Customer in Rhondda Cynon Taff Posted on 16/11/2020 , work completed 11/11/2020
Prompt and Professional
Customer Service
Quality
Value
Have used Southgate Garage for some time. Have always been treated with courtesy and respect, never 'talked down to', always completed on time and would phone with any extra work required, never just go ahead without consultation. Kept up to date with any tyre, brake issues etc. Prompt and Professional is good slogan.
Stephen, Mid Glamorgan Posted on 19/10/2017 , work completed 19/10/2017
The trader replied (on 08/11/2017)
Thank you for you feedback very much appreciated!
Friendly and professional
Customer Service
Quality
Value
Been coming to this garage for over 10 years, the team are all friendly, experienced, fair and professional. Always kept notified when work needs doing and they never take advantage.
Amanda, South Glamorgan Posted on 19/06/2018 , work completed 19/06/2018
Efficient service mechanically and as a customer. Garage always efficient and quick. I won't use any other garage
Customer Service
Quality
Value
Removed and installed clutch master cylinder. Replaced brake fluid.
Which? Trusted Traders Consumer Posted on 26/05/2017 , work completed 26/05/2017
The trader replied (on 19/10/2017)
Thank you for you feedback very much appreciated!
Excellent and Professional
Customer Service
Quality
Value
Most impressed, will certainly use them again and I have no hesitation in recommending them for their fast, efficient service.
Ronald, Mid Glamorgan Posted on 30/10/2017 , work completed 30/10/2017
The trader replied (on 22/11/2017)
Thank you so much for your feedback much appreciated
Brilliant job
Customer Service
Quality
Value
We have been using this garage for approx. 18+ years with various cars. Graham and all his staff are great. Pleasant, polite and extremely helpful. We would and have referred many people to him. Nothing too much trouble. Well done Graham & co.
Janet, Mid Glamorgan Posted on 10/02/2018 , work completed 10/02/2018
My review
Customer Service
Quality
Value
Very professional.
Alan, Mid Glamorgan Posted on 21/03/2018 , work completed 21/03/2018
My review
Customer Service
Quality
Value
New part fitted for brake light. Highly commended.
Mariarosa, South Glamorgan Posted on 04/07/2018 , work completed 04/07/2018
Always professional
Customer Service
Quality
Value
Have used this garage regularly for servicing my vehicles over the years and always professional and done to a very good standard. Highly recommended.
Hugh, Mid Glamorgan Posted on 13/07/2018 , work completed 13/07/2018
MOT Testing.
Customer Service
Quality
Value
MOT testing. Releasing dog head from rear buckle. Stripped buckle casing to remove.
Lilian, Mid Glamorgan Posted on 12/02/2019 , work completed 12/02/2019
MOT
Customer Service
Quality
Value
MOT carried out promptly, clean and comfortable area to wait. I have always found this garage to give excellent service. I trust Graham and team to give honest advice and have found them to be extremely helpful over many years. Reasonable costs for work carried out. Full explanation given if corrective work required.
Susan, Mid Glamorgan Posted on 05/03/2019 , work completed 05/03/2019
Helpful, professional, quality service
Customer Service
Quality
Value
Taken VW Gold for grinding noise to rear wheel. Option given for probable cause for OEM parts and recommended parts they use and both prices to compare. Dropped car off following day early morning. 12pm car ready for collection. My engine cooled light was on and they topped up and reset engine warning light. Very competitive price with very high quality parts and service. Will always use these guys.
Christopher, Mid Glamorgan Posted on 24/04/2019 , work completed 24/04/2019
Corsa E water pump
Customer Service
Quality
Value
I have used Southgate for over 20 years starting back when they were a franchised Vauxhall dealership. Since becoming an independent garage their ability to help and the value for money has only improved. Graham and the team provide excellent value for money and are willing to give advice when they cannot help directly. Recently the water pump on my son's 2015 1.4 Corsa E failed, they were able to fit us in at really short notice and turned the car around within two days.
Customer in Rhondda Cynon Taf Posted on 25/02/2023 , work completed 22/02/2023
Great Service
Customer Service
Quality
Value
Such great customer service. Kept in touch, helpful, great value. Will most definitely be returning if I have car issues.
Thomas, South Glamorgan Posted on 23/11/2017 , work completed 23/11/2017
The trader replied (on 19/12/2017)
Thank you for your amazing feedback much appreciated.
Outstanding Service
Customer Service
Quality
Value
Been with Southgate Garage about 17 years always been very happy.
Jane, Mid Glamorgan Posted on 12/10/2017 , work completed 12/10/2017
The trader replied (on 08/11/2017)
Thank you for you feedback very much appreciated!
My review
Customer Service
Quality
Value
Prompt and professional service by all staff.
Michael Owen, South Glamorgan Posted on 03/11/2017 , work completed 03/11/2017
The trader replied (on 16/11/2017)
Thank you!
First Class Service
Customer Service
Quality
Value
Excellent service from start to finish from Graham and team. Very helpful!
Aled, Mid Glamorgan Posted on 03/11/2017 , work completed 03/11/2017
The trader replied (on 16/11/2017)
Thank you for your feedback, much appreciated.
Love This Place!
Customer Service
Quality
Value
I can't recommend this place enough. They provide fast, efficient service. Their customer service is amazing! They are always friendly, polite and very helpful.
Which? Trusted Traders Consumer Posted on 18/12/2017 , work completed 18/12/2017
Happy to find a genuine garage at last
Customer Service
Quality
Value
Finally found a garage that I feel I'm not being "ripped off". Told me exactly how much everything costs beforehand, only changed what was needed. Very professional. Had a "safe" feeling about this garage. Highly recommended, never going anywhere else!
Leigh, Mid Glamorgan Posted on 04/11/2017 , work completed 04/11/2017
The trader replied (on 19/12/2017)
Thank you for your amazing feedback, much appreciated.
Amazing service
Customer Service
Quality
Value
Been using this garage for over a few years and have always had amazing service, both guys in receptions Graham & Matt are very helpful and explain everything so easy to understand, always fair on price never had a problem.
David, Mid Glamorgan Posted on 30/07/2018 , work completed 30/07/2018