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Endorsed by Which?
Southgate Garage (Llantrisant) Limited
Opening Hours
Today - 08:00–17:30
- Monday 08:00–17:30
- Tuesday 08:00–17:30
- Wednesday 08:00–17:30
- Thursday 08:00–17:30
- Friday 08:00–17:30
- Saturday 08:00–13:00
- Sunday - Closed
About
Are you looking for a reliable garage you can trust in the Pontyclun, Llantrisant and surrounding areas?
We offer a wide range of car services at very reasonable prices, which includes MOT’s servicing and repairs.
We are an established garage that has been operating in Cross Inn, Llantrisant for over 50 years.
Our main focus is delivering a quality service to all our customers, being professional, honest and fair at all times.
We are a female friendly garage. Feedback we have received from our many female customers, is that it can be daunting visiting a garage, especially when they have particular issues with their cars. Our female customers have advised us that they felt they have been overcharged for services in previous garages, because they did not understand motor trade jargon. They appreciate our honesty and integrity in assisting with their issues as we give honest advice, without using jargon.
Please note we are only open every other Saturday, call for details.
What we do
Car repairs, servicing and MOTs
- Battery servicing
- Brake and clutch replacement
- MOT testing stations
Tyre fitters
Motor vehicle mechanics
- Car and commercial vehicle repairs
More Services
- car servicing
- engine diagnostics
- air conditioning
- mechanics
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
How can we be so sure?
100% of the reviews we publish have been through our stringent moderation process.
4.9
59 reviews
Recommended
Recommended
by 100% of customers
Sort by
Corsa E water pump
Customer Service
Quality
Value
I have used Southgate for over 20 years starting back when they were a franchised Vauxhall dealership. Since becoming an independent garage their ability to help and the value for money has only improved. Graham and the team provide excellent value for money and are willing to give advice when they cannot help directly. Recently the water pump on my son's 2015 1.4 Corsa E failed, they were able to fit us in at really short notice and turned the car around within two days.
Customer in Rhondda Cynon Taf
, work completed
Recommended
Great work and service
Customer Service
Quality
Value
I had an issue with my turbo and was fearful it would take some time to get the car seen. I was due to go on holiday the same week and when I called the garage, they were very accommodating and were able to fit me in the same day to take a look. I was extremely happy with the service provided. I found the staff very knowledgeable and courteous. I am definitely going to use them going forward for MOT, Service and repairs etc
Customer in Caerphilly County Borough
, work completed
Recommended
Best local garage
Customer Service
Quality
Value
Always receive excellent service from this garage. The pricing is reasonable and there is an emphasis on retaining local customers rather than making a quick buck. Helpful and friendly staff with excellent communications. Lovely well thought out waiting area. Responsible COVID precautions.
Mark in Rhondda Cynon Taff
, work completed
Recommended
Most professional organisation and very pleased with their service.
Customer Service
Quality
Value
This garage completed a full service on my Mercedes in one day. Work was completed to the kind of standard one rarely finds nowadays. Sump was drained properly (many places will just machine suck out your old oil and leave all the crud in the bottom of the engine!). Correct spec quality oil & filter was used to refill along with the air and pollen filters and spark plugs and aircon service. A full breakdown of the work was included on my invoice (presented in a Good Garage Scheme service document folder. The cost was very fair and most competitive. I am going to be a regular customer in future and I am happy to recommend them to all.
Kaye in Rhondda Cynon Taf
, work completed
Recommended
Great work
Customer Service
Quality
Value
Always helpful and always trustworthy
Which? Trusted Traders Consumer
, work completed
Recommended
A rare gem in Llantrisant
Customer Service
Quality
Value
This is an exceptional, honest, and great value local garage, which I have now used several times. Whether you have a simple puncture, need an MOT or full service, this is the place to go. I recently had a full service on my car and found the staff very knowledgeable and courteous. In the past, I used to rely on service packages from the dealer but I’ve found Southgate Garage provide dealer quality services at local prices and I wouldn’t go anywhere else. I can’t recommend highly enough. Everything is always completed on time and just how it should be. 5* service all round.
Customer in Rhondda Cynon Taff
, work completed
Recommended
Excellent, friendly, knowledgeable service
Customer Service
Quality
Value
The small team at Southgate Garage have what it takes in knowledge and customer care to make that ever so important difference in garage services. Enthusiastic, Friendly and Clear Communications throughout the process, the work quality is excellent, and the environment you enter gives you that confidence that all will be well. Would thoroughly recommend them
Customer in Rhondda Cynon Taf
, work completed
Recommended
Consistently efficient and reliable
Customer Service
Quality
Value
I’ve been using this garage for a few years now and thoroughly recommend them. Pricing is always very clear and transparent and customer service is excellent.
Customer in Rhondda Cynon Taff
, work completed
Recommended
Professional service with excellent customer care
Customer Service
Quality
Value
Just wanted to say a big ' Thank you' to the team at Southgate Garages for carrying out a service and MOT on my car. Thanks especially to Kate and Graham for their guidance and advice on what was needed to ensure the work was completed. It is really positive to have a garage with such expertise and skill in our area and one that treats customers with integrity and care. And whilst it is always painful to part with money, I think this was well worth it!! Keep up the excellent work.
Customer in Rhondda Cynon Taff
, work completed
Recommended
Fast, thorough, exceeded expectations.
Customer Service
Quality
Value
Used for the first time, for an MOT. Will also use for annual service in future. Not only was it done on time, it was actually done early which helped me a great deal. I also asked for an additional check on a few things, and stressed I expected to be charged for this on top of the MOT as it was not part of the MOT. There were no extra charges on the invoice, and when I queried that, the reply was simply a lovely smile and "don't worry about that". Graham and the team get my vote - and all my and my family's future vehicle work.
Customer in Rhondda Cynon Taff
, work completed
Recommended
Great Service, Great Customer Service, Great Price...
Customer Service
Quality
Value
I booked my wife's Suzuki Swift to have its 1 year service with the garage through Katie. I can not recommend the service and professional customer service enough. The car was dropped off at 9am and I was told that all the relevant parts needed had arrived a few days before. The car was ready by 11am. Service book stamped and all relevant receipts and documents left in the car. Paid by card and was over the moon to liaise with Katie to have the job done. Thank you Katie and Southgate Garage.
Customer in Rhondda Cynon Taff
, work completed
Recommended
Fast Turnaround
Customer Service
Quality
Value
Garages told me the earliest was start of December. I had just booked a weekend away next week after being in lockdown since end of September and explained this to this garage when they told me their time might be 2 weeks- they managed to turnaround this in 2 days by working on last night so really grateful. Everything regarding pricing was explained to me earlier and the receptionist was very friendly and helpful.
Customer in Rhondda Cynon Taff
, work completed
Recommended
Car Service & MOT
Customer Service
Quality
Value
Have had 2 cars serviced and MOT over the last 2 weeks Both times the work was carried out to the manufactures recommendations and any problems was explained. The cost of the service and MOT was good valve for money.
Customer in Rhondda Cynon Taff
, work completed
Recommended
Happy customer
Customer Service
Quality
Value
Had MOT, Interim Service and rectification work carried out, all done within prices quoted and within time, work explained and carried out professionally.
Chris Broom, Rhondda Cynon Taff
, work completed
Recommended
Professional, good service etc.
Customer Service
Quality
Value
Service and MOT. Satisfied with work carried out. Pleasant communication. Work carried out with good explanation etc.
Keith, Mid Glamorgan
, work completed
Recommended
Efficient, friendly service.
Customer Service
Quality
Value
Interim service and brake check carrried out in a timely, professional manner. Would thoroughly recommend this garage service. No problem is too small to consider. Recent fuse problem on another car was sorted out immediately.
Customer in Rhondda Cynon Taff
, work completed
Recommended
Helpful, professional, quality service
Customer Service
Quality
Value
Taken VW Gold for grinding noise to rear wheel. Option given for probable cause for OEM parts and recommended parts they use and both prices to compare. Dropped car off following day early morning. 12pm car ready for collection. My engine cooled light was on and they topped up and reset engine warning light. Very competitive price with very high quality parts and service. Will always use these guys.
Christopher, Mid Glamorgan
, work completed
Recommended
Very professional.
Customer Service
Quality
Value
Friendly team, very professional. Great communication. They answered any question I had in my mind, without me asking them.
M, Mid Glamorgan
, work completed
Recommended
Happy to look for ways to save you money
Customer Service
Quality
Value
We took our old 2006 Meriva in with a warning light on. Turned out the fault was a faulty valve but Vauxhall on sold the complete manifold at over £500. Due to the age of the car not worth doing, but they explored the options and worked out they could just get from elsewhere the faulty part and hopefully get in to replace just that. They did this and work and part came in under half of what a new manifold was. So we are back on the road.
Customer in Rhondda Cynon Taff
, work completed
Recommended
Reliable work quickly completed and reasonably priced
Customer Service
Quality
Value
I have used this garage for three years and would have no hesitation in recommending them. They are very friendly, work is completed quickly and reasonably priced, and after any work I have never needed to go back
Customer in Rhondda Cynon Taff
, work completed
Recommended
Reliable friendly service
Customer Service
Quality
Value
Had my MOT and service done. I have used this garage for the last 10 years. Competitive pricing, friendly but professional customer service. Contacted me to remind me service & MOT were due - very helpful!
Julie, Mid Glamorgan
, work completed
Recommended
MOT
Customer Service
Quality
Value
MOT carried out promptly, clean and comfortable area to wait. I have always found this garage to give excellent service. I trust Graham and team to give honest advice and have found them to be extremely helpful over many years. Reasonable costs for work carried out. Full explanation given if corrective work required.
Susan, Mid Glamorgan
, work completed
Recommended
Friendly Efficient Prompt Service
Customer Service
Quality
Value
A local garage with efficient friendly staff. prompt service at a very reasonable price.Willuse this garage again.
Customer in Rhondda Cynon Taff
, work completed
Recommended
MOT Testing.
Customer Service
Quality
Value
MOT testing. Releasing dog head from rear buckle. Stripped buckle casing to remove.
Lilian, Mid Glamorgan
, work completed
Recommended
All-round excellence! Plus a comfy, clean & cosy customer pod!
Customer Service
Quality
Value
I needed same day assistance with my car on two separate occasions. The team dealt with me professionally and courteously both times. They fitted me in at short notice, communicated well about the issues and saved me money. I especially enjoyed their cosy and comfy scandi-style 'customer pod' waiting room (log cabin, leather seats, heating and power sockets) so I could work on my laptop while waiting. The customer service I experienced was so slick it meant my service to my clients was also uninterrupted. I would highly recommend. Thank you Southgate Garage!
AKirsten
, work completed
Recommended
Amazing service
Customer Service
Quality
Value
Been using this garage for over a few years and have always had amazing service, both guys in receptions Graham & Matt are very helpful and explain everything so easy to understand, always fair on price never had a problem.
David, Mid Glamorgan
, work completed
Recommended
Always professional
Customer Service
Quality
Value
Have used this garage regularly for servicing my vehicles over the years and always professional and done to a very good standard. Highly recommended.
Hugh, Mid Glamorgan
, work completed
Recommended
My review
Customer Service
Quality
Value
New part fitted for brake light. Highly commended.
Mariarosa, South Glamorgan
, work completed
Recommended
Air Con Recharge
Customer Service
Quality
Value
We were on holiday in the area in the blazing heat in late June with an air conditioning unit that would not engage. ( I knew about it some weeks previous but forgot to get it fixed. Who needs air conditioning in Wales anyway!). I thought it was a bigger problem than a recharge. I called in to Southgate's in the mid-afternoon for their opinion. They explained that the unit protects itself on low pressure. I asked if they could recharge it there and then. We were asked to return in 45 minutes when the technician was due back. We duly returned and they did their comprehensive recharging process over the next hour. My wife and I sat in a very clean and comfortable little chalet style waiting room. We were very pleased to have it fixed the same day as we were 15 miles or so from our hotel.
martinoxford
, work completed
Recommended
Friendly and professional
Customer Service
Quality
Value
Been coming to this garage for over 10 years, the team are all friendly, experienced, fair and professional. Always kept notified when work needs doing and they never take advantage.
Amanda, South Glamorgan
, work completed
Recommended
Good efficient service
Customer Service
Quality
Value
Very friendly service. Helpful phoning me while looking for parts. Would recommend them to others. Only criticism I had a bit of a delay while the parts arrived about 45 minutes on the day otherwise. A good efficient services.
Paul, Buckinghamshire
, work completed
Recommended
MOT Excellent 5 Star
Customer Service
Quality
Value
Fair Play, My car needed a lot of work to pass the MOT, They had it back to me within 24 hrs, kept me informed the whole time. Excellent customer service will defiantly use this garage for future work and MOT's, thanks again Southgate Garage. Regards
Wayne R
, work completed
Recommended
Excellent work as always
Customer Service
Quality
Value
Having brought my previous car here in the past, I happily chose Southgate to do the first year service on my current car. Having dropped my car off at 9am, I had a call just after lunch to say that the work had been completed. Before leaving, I was given a run through of what work had been done and as the oil had to be changed, I was advised at what types of oil to use if I ever needed to change it to avoid any unnecessary damage to my car. Brilliant service as always and the staff are always professional and happy to help.
D Cowley
, work completed
Recommended
Professional, great customer service.
Customer Service
Quality
Value
Car went in for MOT and services, kept up to date by phone on what situation was and prices, and to check I was happy to proceed. Good, clear explanation of mechanical work carried out as I have no idea about cars! Fast, reliable, and great customer service.
Charlotte, Mid Glamorgan
, work completed
Recommended
Excellent service. very efficient.
Customer Service
Quality
Value
Very reliable staff. A garage you can always rely on. Can be confident and assured that any job is completed thoroughly and efficiently.
Daphne, Mid Glamorgan
, work completed
Recommended
My review
Customer Service
Quality
Value
Job well done
M D, Mid Glamorgan
, work completed
Recommended
My review
Customer Service
Quality
Value
Very professional.
Alan, Mid Glamorgan
, work completed
Recommended
A1 as usual
Customer Service
Quality
Value
MOT and service carried out thoroughly and professionally. Full feedback given.
Chris, Mid Glamorgan
, work completed
Recommended
Professional & stuck to job estimate.
Customer Service
Quality
Value
Kept me updated as job proved much more time consuming than estimated. Change of timing belt on Nissan Qashqai, much less space in engine compartment compared to earlier models. Southgate Garage kept to original estimate although job took twice the time.
Robert, Mid Glamorgan
, work completed
Recommended
Excellent customer service
Customer Service
Quality
Value
I unfortunately had a blow out in my car and arrived at the garage rather stressed! The staff couldn't have been more helpful & understanding and quickly renewed my tyre so that I could return to work.
Claire, Mid Glamorgan
, work completed
Recommended
Brilliant job
Customer Service
Quality
Value
We have been using this garage for approx. 18+ years with various cars. Graham and all his staff are great. Pleasant, polite and extremely helpful. We would and have referred many people to him. Nothing too much trouble. Well done Graham & co.
Janet, Mid Glamorgan
, work completed
Recommended
Usual Excellent, Prompt Service
Customer Service
Quality
Value
Southgate Garage represent a truly professional team of workers. I have been using their services since moving into this area in 1969 which is proof of their outstanding work. Totally satisfied with the willing help I have always received.
Gwyn, Mid Glamorgan
, work completed
Recommended
Excellent service and care
Customer Service
Quality
Value
We have used this garage for over 30 years and have always had trustworthy service. Graham and his staff always put the customer first.
Yvonne, South Glamorgan
, work completed
Recommended
Very Satisfied
Customer Service
Quality
Value
Nice service. Decent price, thank you.
Barry, Mid Glamorgan
, work completed
Recommended
Love This Place!
Customer Service
Quality
Value
I can't recommend this place enough. They provide fast, efficient service. Their customer service is amazing! They are always friendly, polite and very helpful.
Which? Trusted Traders Consumer
, work completed
Recommended
Service
Customer Service
Quality
Value
Excellent service. Fantastic front desk service and advice. Full of details, explained work done and only charged for work needed.
Michael, Mid Glamorgan
, work completed
Recommended
Great Service
Customer Service
Quality
Value
Such great customer service. Kept in touch, helpful, great value. Will most definitely be returning if I have car issues.
Thomas, South Glamorgan
, work completed
Recommended
Brilliant Job
Customer Service
Quality
Value
After purchasing a new battery from a local motor factor they asked us to return for an alternator check. They informed us that we needed a new alternator. Budget cost £290 took the car to our regular garage "Southgate". They tested and proved Alternator was working correctly. Great news on the test.
Kenneth, Mid Glamorgan
, work completed
Recommended
Happy to find a genuine garage at last
Customer Service
Quality
Value
Finally found a garage that I feel I'm not being "ripped off". Told me exactly how much everything costs beforehand, only changed what was needed. Very professional. Had a "safe" feeling about this garage. Highly recommended, never going anywhere else!
Leigh, Mid Glamorgan
, work completed
Recommended
My review
Customer Service
Quality
Value
Prompt and professional service by all staff.
Michael Owen, South Glamorgan
, work completed
Recommended
First Class Service
Customer Service
Quality
Value
Excellent service from start to finish from Graham and team. Very helpful!
Aled, Mid Glamorgan
, work completed
Recommended
Excellent and Professional
Customer Service
Quality
Value
Most impressed, will certainly use them again and I have no hesitation in recommending them for their fast, efficient service.
Ronald, Mid Glamorgan
, work completed
Recommended
Prompt and Professional
Customer Service
Quality
Value
Have used Southgate Garage for some time. Have always been treated with courtesy and respect, never 'talked down to', always completed on time and would phone with any extra work required, never just go ahead without consultation. Kept up to date with any tyre, brake issues etc. Prompt and Professional is good slogan.
Stephen, Mid Glamorgan
, work completed
Recommended
Courteous, Efficient and Prompt Service
Customer Service
Quality
Value
Customer Services - Professional and Courteous. Work Standard - Very good with comprehensive explanations. Timing - Very Prompt. Telephone call when vehicle ready - appreciated.
John, Mid Glamorgan
, work completed
Recommended
Accommodating and Professional
Customer Service
Quality
Value
I have full confidence with the service I get at Southgate Garage. I have recommended the garage to my husband and both my daughters. They are very informative and do not treat customers without consideration and are fairly priced.
Deborah, Mid Glamorgan
, work completed
Recommended
Outstanding Service
Customer Service
Quality
Value
Been with Southgate Garage about 17 years always been very happy.
Jane, Mid Glamorgan
, work completed
Recommended
Excellent garage with friendly staff
Customer Service
Quality
Value
I have regular Service and MOTs and repairs done at this garage. I have always found the owner and employees of Southgate Garage to be friendly, courteous and honest. They get the best price for any parts required and complete the work in a timely manner. I would highly recommend the service they provide.
Which? Trusted Traders Consumer
, work completed
Recommended
Very satisfied customer
Customer Service
Quality
Value
Car kept cutting out solved by garage printed circuit board damaged found after much perseverance by garage
Which? Trusted Traders Consumer
, work completed
Recommended
Efficient service mechanically and as a customer. Garage always efficient and quick. I won't use any other garage
Customer Service
Quality
Value
Removed and installed clutch master cylinder. Replaced brake fluid.
Which? Trusted Traders Consumer
, work completed
Recommended