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Trusted Traders

Stephen Gill

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4.9

24 Reviews

Opening Hours
Today - 08:00–17:00
  • Monday 08:00–17:00
  • Tuesday 08:00–17:00
  • Wednesday 08:00–17:00
  • Thursday 08:00–17:00
  • Friday 08:00–17:00
  • Saturday - Closed
  • Sunday - Closed

About

A local business offering a professional, quality plumbing and heating service around the East Devon area.

Viessmann Registered Installer

What we do

  • Boiler, central heating and gas engineers

    • Gas safety testing and inspection
    • Radiators and central heating
    • Gas fire repair and servicing
    • Power flushing
    • Underfloor heating
  • Heating contractors

    • Central heating systems (installation and servicing)
  • Renewable energy

    • Solar water heating
  • Plumbers

    • Unvented cylinder installation and maintenance
  • More Services

    • boiler installation
    • servicing and repair
    • renewable

Customer reviews

4.9
24 reviews
Customer Service
4.8
Quality
4.9
Value
4.9
Sort by
A one off.
Customer Service
Quality
Value
Steve is a local gem - he has great work ethic- works methodically & is a thinking person as to the job in hand. He goes & fixes where others can’t. His work patterns are run very effectively. All this plus he is a bloody nice family guy.
Customer in Devon27/03/2020
Ottery St Mary finest
Customer Service
Quality
Value
What a lovely, helpful cheerful man. We have used Steve now 3 times working at 2 properties. Nothing seemed to much trouble or challenging for him. Plus a clean worker who just gets on with his job. Mug of tea helps! Also Steve always gets back to you if you phone him.
Customer30/10/2019
Gas boiler replacement
Customer Service
Quality
Value
Stephen quoted promptly to replace our old CH boiler and quickly gave a date for the start of work. He arrived on time and worked quickly and efficiently with very little disruption until the job was completed. He was polite and knowledgeable. He tidied up well both during and after the installation. A really good job and done to budget. I would thoroughly recommend him. I will use him to service my installation in the future.
Customer in Devon29/09/2019
Great work
Customer Service
Quality
Value
Stephen has replaced old radiators and fitted a new lever instead of a conventional tap outside. He took time to discuss our needs regarding our heating and provided good advice about replacement radiators. We are very pleased with the work he carried out. Stephen worked efficiently, left everything clean and tidy and was reasonably priced. His initial visit was an emergency and he came promptly which we were so grateful for. He also took time to repair a leaking boiler pipe which we were unaware of when our radiators were being replaced. This was not part of the job but he was happy to help us out. We would recommend Stephen unreservedly.
Customer in Devon20/03/2019
Mixed
Customer Service
Quality
Value
Stephen is a knowledgable, honest and helpful plumber. He changed a valve on my boiler and the invoice was as agreed. I would have liked to leave a more positive review but his time management was extremely poor so if you have an urgent issue I could not recommend him.
Customer in Devon17/01/2019
The trader replied (on 15/02/2019)
Thank you for your time to leave a review. I sincerely apologise for not providing you with the level of service that I endeavour to provide all of my customers.
fast and efficient
Customer Service
Quality
Value
I asked Steve to replace some taps and check for a leak under my bath. He came promptly, was quick and neat, and gave some sensible advice about the potential leak. Would definitely recommend.
Mrs E J Johnson12/09/2018
New Boiler Installation
Customer Service
Quality
Value
I contacted Steve as he is a Viessmann boiler (Which Best Buy September 2017) trained and listed fitter. He came around promptly to view the current arrangement and the new location as I wanted the new boiler fitted in the loft. We agreed the work to be carried and he quoted for it a week later. Steve arrived to carry out the work as arranged and worked hard to complete the installation in good time. The quality of workmanship is very good and was carried out professionally, with minimal mess and disruption. Steve took into account the additional work that I am carrying out on the heating and water system, advising on approach and even fitting extra valves to facilitate the work. The operation of the boiler and controls was fully explained to our satisfaction. We have retained Steve to carry out the annual service and I will have no hesitation recommending his services to anyone in the future.
Robert25/08/2018
So impressed!
Customer Service
Quality
Value
I initially contacted Steve to fix a problem I had with my W.C. He fixed this really quickly and I asked if he would be able to install a shower over an existing bath. A previous plumber had told this could not be done... Steve assessed the job rapidly and he helped to suggest a range of products including an ideal mixer tap, shower rail and riser. When the original choice of tap didn’t work out, he was amazing and persevered with it all until we got exactly the right thing. The work he carried out is faultless and he is invariably polite, efficient and highly skilled. I would strongly recommend Steve and his services. He could not have done it better and his terms are very reasonable.
Mrs V Newman20/08/2018
Excellent Professional
Customer Service
Quality
Value
Replacing expansion vessel, leaking air vents, heating pump and pump valves in central heating system. Replacing radiator with towel rail in bathroom.
Which? Trusted Traders Consumer14/08/2018
Clean and Efficient
Customer Service
Quality
Value
Steve fitted our new boiler a couple of years ago and has serviced it ever since. He is always polite, tidy and efficient. Arrives when he says he will and completes all the paperwork.
Celia Craven06/08/2018
Excellent Service
Customer Service
Quality
Value
I contacted Steve to fit a new boiler at my elderly mother’s house. He gave me a reasonable quote and even though the job wasn’t the most straightforward and there were a few complications along the way, the price remained as quoted. He was easy to contact when I had queries and did his genuine best to deal with a few issues we had with the heating system which were not easy to identify because my mother has short term memory loss and information was a bit unreliable! Steve stayed tolerant and helpful throughout. His personal service is excellent. An honest and reliable tradesman.
Average Customer13/07/2018
Highly Recommended
Customer Service
Quality
Value
Steve installed a replacement new gas boiler and serviced our pressurized heating system. He is reliable, arrived when he said he would, kept us informed at all times and is very thorough, clean and tidy. His work is to a very high standard and we will certainly use him again.
Mike, Devon 15/6/1815/06/2018
Highly recommended
Customer Service
Quality
Value
My boiler was serviced. Steve is always on time, very professional & works in a clean & tidy manner. I would have no hesitation in recommending him.
Julie New, .14/06/2018
Competent, reliable and reasonably priced
Customer Service
Quality
Value
Steve came out to fix a leaking pressurised water tank at short notice. Did the job. Efficient, reliable, competent and polite!
Henry107/06/2018
Really Impressed
Customer Service
Quality
Value
When Steve first visited us, he quickly diagnosed the most likely faults in our old boiler and gave us options for repair or replacement. When we asked for a replacement, he quickly sent us a financial quote and a proposed start date. When we accepted the quote, he turned up on the proposed date and worked in a thoroughly professional and personable way. He fitted a new Which? Best Buy boiler. He kept the work space clean and tidy and he finished the job in the allotted time. He even discovered and isolated a gas leak, which we hadn't known about. My wife and I would recommend Steve to any householder in Exeter or East Devon.
Nick Benson07/06/2018
Disconnect old boiler and replace with new
Customer Service
Quality
Value
Stephen Gill is a prompt, efficient and courteous man, and has good communication skills. Highly recommended!
Bon-bon16/03/2018
Excellent Service Provided.
Customer Service
Quality
Value
Very pleased with the high standard of work, tidiness and punctuality ... Highly recommended.
GreenArmchair.19/02/2018
New Gas Boiler
Customer Service
Quality
Value
Stephen's quote for the installation of a new boiler was detailed and very competitive. He did the job on time and to a good standard including a clean and flush of the system. Very Pleased
Devondave 28/11/2017
satisfied customer
Customer Service
Quality
Value
supply and fit new central heating boiler
kjhinks, Devon15/06/2017
He's very good
Customer Service
Quality
Value
I originally had Stephen recommended to me by my wife when she found out about his services through her work. Since then he has installed 3 boilers in various properties for me - he always completes the work on time and does a such a good job
Which? Trusted Traders Consumer20/05/2017
Highly recommended
Customer Service
Quality
Value
My boiler was serviced. Steve is always on time, very professional & works in a clean & tidy manner. I would have no hesitation in recommending him.
Julie, Devon19/05/2017
Very reliable
Customer Service
Quality
Value
Stephen originally installed a boiler for me, as well as installing one for my Mother in Law as well. He services them for us on an annual basis and his quality of work is always excellent
Which? Trusted Traders Consumer13/05/2017
New combination boiler
Customer Service
Quality
Value
The boiler was replaced and some miscellaneous plumbing tasks. Steve was helpful, friendly, knowledgeable, was very professional, did the work on time and tidied up after himself.
Alister, Devon07/01/2016
Great work
Customer Service
Quality
Value
We have used Stephen several times for different jobs, the most recent one being an installation of a new boiler and he does the annual reassessment for us. His first job was installing a radiator for us on 3 separate occasions, and he did such a great job that we just had to have him back! Whilst we had a new extension on the house we were even happy enough to leave Stephen with our house key to let himself in and complete the job - he is highly reliable and great at his job
Which? Trusted Traders Consumer12/07/2015