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Endorsed by Which? Trusted Traders

Stephen Gill

Profile thumb stephengill logo  2
4.9

31 Reviews

Opening Hours
Today - 08:00–17:00
  • Monday 08:00–17:00
  • Tuesday 08:00–17:00
  • Wednesday 08:00–17:00
  • Thursday 08:00–17:00
  • Friday 08:00–17:00
  • Saturday - Closed
  • Sunday - Closed

About

A local business offering a professional, quality plumbing and heating service around the East Devon area.
Gas Safe Registered Installer for Natural Gas and LPG.
Viessmann Registered Installer
Est. 2006

What we do

  • Boiler, central heating and gas engineers

    • Gas safety testing and inspection
    • Radiators and central heating
    • Gas fire repair and servicing
    • Power flushing
    • Underfloor heating
  • Heating contractors

    • Central heating systems (installation and servicing)
  • Renewable energy

    • Solar water heating
  • Plumbers

    • Unvented cylinder installation and maintenance
  • More Services

    • boiler installation
    • servicing and repair
    • renewable

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
31 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Sort by
Efficient service visit
Customer Service
Quality
Value
Stephen performed an annual central heating boiler service on a system that he installed 5 years ago. This was arranged by phone yesterday for 9am today. Stephen arrived dead on time and completed the work in his usual efficient manner. The work done was documented with an email copy. Advice was given about the positioning of the wireless controller/thermostat to achieve a better temperature balance across the property. Future work to upgrade some radiator TRV’s was also discussed. Always happy to recommend Stephen to friends and neighbours for central heating work.
Customer in Devon Posted on 23/11/2021 , work completed 23/11/2021
Excellent Work
Customer Service
Quality
Value
The work Steve undertook involved removing an existing conventional hot water and central heating boiler system, and replacing it with a new combi boiler system. As requested, Steve quoted for two Worcester models and warranty periods, so I could choose the option that best suited my requirement. His work was fast, neat, completed on time, to specification and to the price quoted. His work was thoroughly professional and in my opinion, very good value for money. I will certainly use Steve again for any future central heating or plumbing jobs that I require.
Customer in Devon Posted on 19/08/2021 , work completed 12/08/2021
A safe Pair of Hands
Customer Service
Quality
Value
I'd been experiencing some problems with a Viessman gas boiler and, after a visit from the manufacturers engineer, some recommendations were made relating to the system. I looked on line for a Viessman trained engineer and found Stephen. He arrived when he said he would. I was happy to accept a reasonable verbal quote from him and he carried out the work within a week or two. Sadly, one of the modifications didn't quite work as it should but it was a month or two before I noticed it. Stephen came, made recommendations which, sadly, didn't solve the problem. My solution would have been to replace the malfunctioning part but this quiet man is a thinker; he dug deeper, and came up with the solution. I feel my boiler will be in safe hands from now on.
Ann in Devon Posted on 13/07/2021 , work completed 09/07/2021
Good Work
Customer Service
Quality
Value
Stephen is our regular plumber, we like his work and he is always very helpful and easy to have around, his work for us has been very good and we are completely satisfied with him.
Valerie in Devon Posted on 26/04/2021 , work completed 19/04/2021
Very trusted boiler engineer.
Customer Service
Quality
Value
My boiler broke down this December and I struggled to get someone out, but luckily Steve was available. From the very start he was really responsive, professional and friendly. When he arrived he took a thorough look over the boiler and started a logical process of elimination which he talked me through. I found this reassuring as I could tell he really did have a lot of experience and was completely transparent with me at all times about potential costs etc. After replacing the two necessary parts the boiler started to work properly again. He was really fair and honest as well as being enjoyable to chat to as well, which makes a big difference to me. If I am going to have a tradesman in my house it's always appreciated when it's someone that you can have a sensible conversation with. I will not only use Steve again for any similar boiler or plumbing problems, I will also be recommending him to others very highly. Thanks Steve.
Richard in Devon Posted on 23/12/2020 , work completed 17/12/2020
Boiler replaced
Customer Service
Quality
Value
First time we've used Stephen since moving to the area. Very pleased with the finished work, explained everything clearly, and left everywhere clean and tidy. Will definitely use again to service it. Thank you, no hesitation in recommending.
Customer in Devon Posted on 27/11/2020 , work completed 26/11/2020
Condensing boiler replacement
Customer Service
Quality
Value
Absolutely delighted with the job. I cannot recommend Mr Gill highly enough. ******. Steve commissioned and fitted a new boiler for me in an awkward location fitting a new flue with no mess or fuss all priced as quoted. Extremely knowledgeable and friendly Steve kept me updated on progress from quote to completion. He ensured that I was happy and confident with how the timer / programmer functions work, which is simple now I know how. My new A efficiency boiler with 10 year warranty was fitted, tested, registered and working ahead of schedule and Steve left the place cleaner than it was before. One of my neighbours passed by and mentioned during the job that Mr Gill is well respected and known for the high standard of his work. I'm more than confident to recommend Steve Gill to friends and family myself. 6* Very hardworking honest and tidy plumber and heating engineer. Already asked him to do the annual maintenance next year.
Customer in Devon Posted on 20/11/2020 , work completed 19/11/2020
A one off.
Customer Service
Quality
Value
Steve is a local gem - he has great work ethic- works methodically & is a thinking person as to the job in hand. He goes & fixes where others can’t. His work patterns are run very effectively. All this plus he is a bloody nice family guy.
Customer in Devon Posted on 27/03/2020 , work completed 20/03/2020
Ottery St Mary finest
Customer Service
Quality
Value
What a lovely, helpful cheerful man. We have used Steve now 3 times working at 2 properties. Nothing seemed to much trouble or challenging for him. Plus a clean worker who just gets on with his job. Mug of tea helps! Also Steve always gets back to you if you phone him.
Customer Posted on 30/10/2019 , work completed 23/09/2019
Gas boiler replacement
Customer Service
Quality
Value
Stephen quoted promptly to replace our old CH boiler and quickly gave a date for the start of work. He arrived on time and worked quickly and efficiently with very little disruption until the job was completed. He was polite and knowledgeable. He tidied up well both during and after the installation. A really good job and done to budget. I would thoroughly recommend him. I will use him to service my installation in the future.
Customer in Devon Posted on 29/09/2019 , work completed 05/09/2019
Great work
Customer Service
Quality
Value
Stephen has replaced old radiators and fitted a new lever instead of a conventional tap outside. He took time to discuss our needs regarding our heating and provided good advice about replacement radiators. We are very pleased with the work he carried out. Stephen worked efficiently, left everything clean and tidy and was reasonably priced. His initial visit was an emergency and he came promptly which we were so grateful for. He also took time to repair a leaking boiler pipe which we were unaware of when our radiators were being replaced. This was not part of the job but he was happy to help us out. We would recommend Stephen unreservedly.
Customer in Devon Posted on 20/03/2019 , work completed 15/03/2019
Mixed
Customer Service
Quality
Value
Stephen is a knowledgable, honest and helpful plumber. He changed a valve on my boiler and the invoice was as agreed. I would have liked to leave a more positive review but his time management was extremely poor so if you have an urgent issue I could not recommend him.
Customer in Devon Posted on 17/01/2019 , work completed 27/11/2018
The trader replied (on 15/02/2019)
Thank you for your time to leave a review. I sincerely apologise for not providing you with the level of service that I endeavour to provide all of my customers.
fast and efficient
Customer Service
Quality
Value
I asked Steve to replace some taps and check for a leak under my bath. He came promptly, was quick and neat, and gave some sensible advice about the potential leak. Would definitely recommend.
Mrs E J Johnson Posted on 12/09/2018 , work completed 12/09/2018
New Boiler Installation
Customer Service
Quality
Value
I contacted Steve as he is a Viessmann boiler (Which Best Buy September 2017) trained and listed fitter. He came around promptly to view the current arrangement and the new location as I wanted the new boiler fitted in the loft. We agreed the work to be carried and he quoted for it a week later. Steve arrived to carry out the work as arranged and worked hard to complete the installation in good time. The quality of workmanship is very good and was carried out professionally, with minimal mess and disruption. Steve took into account the additional work that I am carrying out on the heating and water system, advising on approach and even fitting extra valves to facilitate the work. The operation of the boiler and controls was fully explained to our satisfaction. We have retained Steve to carry out the annual service and I will have no hesitation recommending his services to anyone in the future.
Robert Posted on 25/08/2018 , work completed 25/08/2018
So impressed!
Customer Service
Quality
Value
I initially contacted Steve to fix a problem I had with my W.C. He fixed this really quickly and I asked if he would be able to install a shower over an existing bath. A previous plumber had told this could not be done... Steve assessed the job rapidly and he helped to suggest a range of products including an ideal mixer tap, shower rail and riser. When the original choice of tap didn’t work out, he was amazing and persevered with it all until we got exactly the right thing. The work he carried out is faultless and he is invariably polite, efficient and highly skilled. I would strongly recommend Steve and his services. He could not have done it better and his terms are very reasonable.
Mrs V Newman Posted on 20/08/2018 , work completed 20/08/2018
Excellent Professional
Customer Service
Quality
Value
Replacing expansion vessel, leaking air vents, heating pump and pump valves in central heating system. Replacing radiator with towel rail in bathroom.
Which? Trusted Traders Consumer Posted on 14/08/2018 , work completed 14/08/2018
Clean and Efficient
Customer Service
Quality
Value
Steve fitted our new boiler a couple of years ago and has serviced it ever since. He is always polite, tidy and efficient. Arrives when he says he will and completes all the paperwork.
Celia Craven Posted on 06/08/2018 , work completed 06/08/2018
Excellent Service
Customer Service
Quality
Value
I contacted Steve to fit a new boiler at my elderly mother’s house. He gave me a reasonable quote and even though the job wasn’t the most straightforward and there were a few complications along the way, the price remained as quoted. He was easy to contact when I had queries and did his genuine best to deal with a few issues we had with the heating system which were not easy to identify because my mother has short term memory loss and information was a bit unreliable! Steve stayed tolerant and helpful throughout. His personal service is excellent. An honest and reliable tradesman.
Average Customer Posted on 13/07/2018 , work completed 13/07/2018
Highly Recommended
Customer Service
Quality
Value
Steve installed a replacement new gas boiler and serviced our pressurized heating system. He is reliable, arrived when he said he would, kept us informed at all times and is very thorough, clean and tidy. His work is to a very high standard and we will certainly use him again.
Mike, Devon 15/6/18 Posted on 15/06/2018 , work completed 15/06/2018
Highly recommended
Customer Service
Quality
Value
My boiler was serviced. Steve is always on time, very professional & works in a clean & tidy manner. I would have no hesitation in recommending him.
Julie New, . Posted on 14/06/2018 , work completed 14/06/2018
Competent, reliable and reasonably priced
Customer Service
Quality
Value
Steve came out to fix a leaking pressurised water tank at short notice. Did the job. Efficient, reliable, competent and polite!
Henry1 Posted on 07/06/2018 , work completed 07/06/2018
Really Impressed
Customer Service
Quality
Value
When Steve first visited us, he quickly diagnosed the most likely faults in our old boiler and gave us options for repair or replacement. When we asked for a replacement, he quickly sent us a financial quote and a proposed start date. When we accepted the quote, he turned up on the proposed date and worked in a thoroughly professional and personable way. He fitted a new Which? Best Buy boiler. He kept the work space clean and tidy and he finished the job in the allotted time. He even discovered and isolated a gas leak, which we hadn't known about. My wife and I would recommend Steve to any householder in Exeter or East Devon.
Nick Benson Posted on 07/06/2018 , work completed 07/06/2018
Disconnect old boiler and replace with new
Customer Service
Quality
Value
Stephen Gill is a prompt, efficient and courteous man, and has good communication skills. Highly recommended!
Bon-bon Posted on 16/03/2018 , work completed 16/03/2018
Excellent Service Provided.
Customer Service
Quality
Value
Very pleased with the high standard of work, tidiness and punctuality ... Highly recommended.
GreenArmchair. Posted on 19/02/2018 , work completed 19/02/2018
New Gas Boiler
Customer Service
Quality
Value
Stephen's quote for the installation of a new boiler was detailed and very competitive. He did the job on time and to a good standard including a clean and flush of the system. Very Pleased
Devondave Posted on 28/11/2017 , work completed 28/11/2017
satisfied customer
Customer Service
Quality
Value
supply and fit new central heating boiler
kjhinks, Devon Posted on 15/06/2017 , work completed 15/06/2017
He's very good
Customer Service
Quality
Value
I originally had Stephen recommended to me by my wife when she found out about his services through her work. Since then he has installed 3 boilers in various properties for me - he always completes the work on time and does a such a good job
Which? Trusted Traders Consumer Posted on 20/05/2017 , work completed 20/05/2017
Highly recommended
Customer Service
Quality
Value
My boiler was serviced. Steve is always on time, very professional & works in a clean & tidy manner. I would have no hesitation in recommending him.
Julie, Devon Posted on 19/05/2017 , work completed 19/05/2017
Very reliable
Customer Service
Quality
Value
Stephen originally installed a boiler for me, as well as installing one for my Mother in Law as well. He services them for us on an annual basis and his quality of work is always excellent
Which? Trusted Traders Consumer Posted on 13/05/2017 , work completed 13/05/2017
New combination boiler
Customer Service
Quality
Value
The boiler was replaced and some miscellaneous plumbing tasks. Steve was helpful, friendly, knowledgeable, was very professional, did the work on time and tidied up after himself.
Alister, Devon Posted on 07/01/2016 , work completed 07/01/2016
Great work
Customer Service
Quality
Value
We have used Stephen several times for different jobs, the most recent one being an installation of a new boiler and he does the annual reassessment for us. His first job was installing a radiator for us on 3 separate occasions, and he did such a great job that we just had to have him back! Whilst we had a new extension on the house we were even happy enough to leave Stephen with our house key to let himself in and complete the job - he is highly reliable and great at his job
Which? Trusted Traders Consumer Posted on 12/07/2015 , work completed 12/07/2015