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Trusted Traders

Stephen Smith & Son Plumbing & Heating Services

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5.0

18 Reviews

About

Established since 2002, we are a well-regarded, family business dedicated to providing a first class, efficient and reliable service to our customers.

Our qualifications, training and experience allow us to offer a full range of installation, maintenance and repair work. We are registered with Gas Safe, Oftec, the Chartered Institute of Plumbing and Heating Engineers and are Worcester Bosch Accredited Installers.

We are proud that much of our business comes from personal recommendation and hope that this is a reflection of our commitment to providing professional, fair and honest trading.

What we do

  • Plumbers

    • Emergency plumbing services
    • Unvented cylinder installation and maintenance
  • Gas installers

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas cooker installation
    • Radiators and central heating
    • Power flushing
    • Gas safety testing and inspection
  • More Services

    • natural gas
    • lpg and oil
    • landlord inspections.

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
18 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
High quality, efficient boiler installation
Customer Service
Quality
Value
Stephen Smith and Son installed our new Worcester Bosch boiler. Very efficient and smooth installation and would recommend for similar jobs.
Ian Mac Posted on 02/01/2015 , work completed 02/01/2015
friendly and efficient
Customer Service
Quality
Value
We have had regular servicing of our complex central heating system, repairs when there has been a sudden breakdown and re-siting and changing of radiators during the past couple of years. We are very happy with the quality of workmanship. Phone messages are responded to quickly and we can strongly recommend this company for any gas central heating problem.
CMR101054583 Posted on 31/12/2014 , work completed 31/12/2014
COMPETENT, EFFICIENT & RELIABLE
Customer Service
Quality
Value
We are very happy to recommend Stephen Smith and son Matthew for any plumbing and heating installation, servicing or repairs. They are reliable and honest and have carried out a variety of jobs over the years, for us and other members of our family, with competence, expertise and friendliness.
D Posted on 17/12/2014 , work completed 17/12/2014
Great Family Business
Customer Service
Quality
Value
Matthew serviced my oil fired boiler and has alson carried out repairs. Work is completed on time and to budget. There is never any mess left and my questions are always answered.
ChrisG2 Posted on 12/12/2014 , work completed 12/12/2014
Which? Local Review
Customer Service
Quality
Value
Just had these guys around to fix my central heating issue. They were the only company that called me back and I was able to arrange an appointment for the next day. Arrived when they said they would (although only an 'afternoon' slot), quickly diagnosed the issue and replaced the valve. The drain down tap was old and wouldn't stop leaking so they had to drain the system and replace that too - but no additional cost to me (but extra time for them). Cost was reasonable - very friendly father & son team. Have asked for a quote for a replacement boiler - so hopefully I won't have the issue of the previous poster.
tim190 Posted on 24/10/2014 , work completed 24/10/2014
Which? Local Review
Customer Service
Quality
Value
Did a very thorough boiler service, was on time, polite, didn't leave a mess and charged a reasonable price. Will use his service again.
Bob & Sue Posted on 05/08/2013 , work completed 05/08/2013
Which? Local Review
Customer Service
Quality
Value
Great service. Did more than was asked and was slightly cheaper than the price originally quoted
reldas23 Posted on 23/08/2012 , work completed 23/08/2012
Which? Local Review
Customer Service
Quality
Value
This father & son business has an incredible attitude to service. Excellent workmanship and value you for money. What a find!
Which? Trusted Traders Consumer Posted on 15/07/2009 , work completed 15/07/2009