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Endorsed by Which? Trusted Traders

Steve Franklin & Sons Co Ltd

Profile thumb franklin double glazing steyning sussex
4.9

118 Reviews

What makes our traders different?

Double Glazing; Windows & Doors is an industry that Which? Trusted Traders has a strong focus on reducing consumer detriment in, due to the nature of it's work / audience of customers. Which? Trusted Traders carries out due diligence on all our endorsed businesses, and we want our consumers to continue to make the right choices about the companies they choose to carry out jobs, especially with renewable businesses. We have a useful article to let you know exactly what you can expect from our traders, find it under the 'advice' section of our website. Did you know Which? Trusted Traders work with a number of competent persons schemes to help raise standards within the home improvement and motoring sectors. For more information please check out our relationships page.

About

We are a local family run business established in 1994, incorporated in 2008, with many years of experience installing quality home improvements. Our main specialities are upvc windows and doors, Composite or Ali doors, but we can accommodate most property home improvements. We also offer a repair service for older installations of double glazing.

Although based in Steyning, we work anywhere within the Sussex area.

Steve Franklin and Sons take care to install only quality, high performance products and provide our customers with superior levels of customer service. This means that we do not need to use high pressure sales and do very little advertising, as much of our business comes through recommendation and repeat business.

Domestic installations are covered by a 10 year Insurance backed guarantee.

We are:

Members of FENSA (since its launch in 2002) and abide by Part L of building regulations.
Members of West Sussex County Council Trading Standards 'Buy with Confidence' scheme.

What we do

  • Glaziers

    • Double glazing installation
    • Timber windows
    • Sash windows
    • Replacement window services and repairs
    • Aluminium Windows
    • Double glazed units
    • Double glazing repair
    • Triple Glazing
    • UPVC Windows
    • Velux windows
  • Doors

    • Bi-fold doors
    • Timber doors
    • Patio doors
    • ​Aluminium doors
    • Composite doors
    • Door repairs
    • French doors
    • Front door
    • UPVC doors
  • Double glazing

    • Double glazing installation
    • Double glazing repairs
  • Conservatories

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
118 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Sort by
Excellent service, highly recommended.
Customer Service
Quality
Value
Excellent, quick and efficient service. Work was done swiftly, workman were friendly and the finish is brilliant. Highly recommend.
Hannah, West Sussex Posted on 02/03/2017 , work completed 02/03/2017
Prompt & professional
Customer Service
Quality
Value
They came on time in fact a bit earlier & did a very good job. Cleaned up when they finished & both very polite & friendly.
Joy, West Sussex Posted on 31/01/2017 , work completed 31/01/2017
Fantastic job. Thank you!
Customer Service
Quality
Value
Steve, Richard and Chris worked incredibly hard in appalling cold weather. They cleared up everyday and the new windows are excellent. Cannot fault them.
Catherine, Surrey Posted on 03/01/2017 , work completed 03/01/2017
Very professional
Customer Service
Quality
Value
Very professional team, prompt & kept us informed about the work throughout the day, very tidy & prompt time as informed. Would recommend.
Dean, West Sussex Posted on 28/11/2016 , work completed 28/11/2016
Brilliant job
Customer Service
Quality
Value
Great job, prompt and professional, tidied up completely after each phase.
Anthony, West Sussex Posted on 24/11/2016 , work completed 24/11/2016
An extremely professional service
Customer Service
Quality
Value
Brilliant service from start to finish was completed earlier than expected whilst to a high standard. All trades people were professional, approachable and tidy, would highly recommend this service to anyone.
Which? Trusted Traders Consumer Posted on 23/11/2016 , work completed 23/11/2016
Great work, great value
Customer Service
Quality
Value
First class tradesmen, great work & excellent value as always.
Andy, West Sussex Posted on 04/11/2016 , work completed 04/11/2016
Fantastic job.
Customer Service
Quality
Value
Not an easy window to replace, but it was done to perfection. Really pleased.
Jacqueline, West Sussex Posted on 26/10/2016 , work completed 26/10/2016
Beyond the call of duty
Customer Service
Quality
Value
Installation of new wooden windows to very old house. As Steve Franklin removed one of the old windows the brick surrounds started to collapse. He & his Son repaired the brick work diligently and without a fuss, beyond their remit. The installation of all of the windows was meticulous, efficient, clean & tidy, adding some unexpected touches. More than delighted with the company & a very smart high quality product. Thank you Steve & Son and for making good to what could have been a serious problem. Our new windows have way improved the look of the house.
Kerry, West Sussex Posted on 12/09/2016 , work completed 12/09/2016
Good Job
Customer Service
Quality
Value
Replaced French windows where the frame had rotted with PVC-u doors and frame. Arrived early and got straght on with the job. Great guys who did a super job and left everything clean and tidy. Very satisfied.
Which? Trusted Traders Consumer Posted on 11/09/2016 , work completed 11/09/2016