Endorsed by Which?

Strata Windows

4.9

135 Reviews

Opening Hours
Today - 10:00–17:00
  • Monday 10:00–17:00
  • Tuesday 10:00–17:00
  • Wednesday 10:00–17:00
  • Thursday 10:00–17:00
  • Friday 10:00–17:00
  • Saturday 10:00–17:00
  • Sunday 11:00–15:00

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

About

Its Official - Strata Windows are officially the FIRST Which Trusted Trader in Staffordshire and Cheshire!

Strata Windows Ltd - Part of the Strata Group.

Strata was established in 1981, based in Stoke on Trent and covering all of Staffordshire, Cheshire and Derbyshire.

Supplier, manufacturers and installers of high quality windows, doors, conservatories and orangeries.
Materials available include Upvc, hardwood or aluminium.

Strata offers a full range of high quality hardwood product, all bespoke made to measure in a range of over 500 colour combinations.

The business is directed by the original management team and, following a management buy out in 2007, three new directors with a collective service record of over 90 years!

Our impressive show centre, based on Festival Park houses every product and material available and is open 7 days.

Staffordshire County Council preferred supplier for over 12 years.

Call us on 01782 279081

What we do

  • Double glazing

    • Double glazing suppliers
    • Double glazing repairs
    • Double glazing installation
  • Doors

    • Bi-fold doors
    • Patio doors
    • Timber doors
    • Composite doors
    • Orangeries
  • Conservatories

    • Hardwood conservatories and orangeries
    • Conservatory Roof replacement
  • Glaziers

    • Aluminium Windows
    • UPVC Windows
  • Verandas

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
135 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Sort by
Porch Door Windows Roof
Customer Service
Quality
Value
This work was completed over a two-day period. On both occasions the work was exceptional. Andy and Steve completed our work for us, they were hard-working, polite, they left no mess and the windows were cleaned. The work was done in the agreed time. They gave us some advice and support on how to finish the inside of our porch, so much so that we are going to sort this out after Christmas this is how much they impressed us. We would highly recommend if you have any work like this to be done we suggest you use Strata and these workmen.
Customer in Staffordshire Posted on 16/12/2024 , work completed 16/12/2024
The trader replied (on 18/12/2024)
Just to say a huge thank you for your amazing review and your 5 star rating. I have spoken to Andy and Steve today and passed on your comments, they are really proud to have such a lovely review, your kind words really do go a long way to reassure future customers. Best wishes, Rob - MD@Strata
Fantastic service
Customer Service
Quality
Value
We had our front bay window fitted by Strata yesterday. This included fixing the bay window roof which was leaking. The service from Strata was fantastic, from booking through to completion. Barry and Jordan were great. They were professional and ensured our house was kept clean whilst they were working. They did a fantastic job and the window looks absolutely lovely. We would highly recommend Strata.
Customer in Stoke-on-Trent Posted on 14/12/2024 , work completed 13/12/2024
The trader replied (on 19/12/2024)
Hi, many thanks for your great review, I was pleased to see that Barry and Jordan have completed your installation to your complete satisfaction. I will be sure to pass on your comments to them both, wishing you you a very merry Christmas. Regards, Rob MD@Strata
Excellent ,highly recommended
Customer Service
Quality
Value
New bedroom window fitted ,excellent service from booking ,no haggling ,great price and service.Tim fitted the window and I would highly recommend him and strata .5 star
Customer in Staffordshire Posted on 15/11/2024 , work completed 15/11/2024
The trader replied (on 27/11/2024)
Thank you for your 5 star review, I'm really pleased to see that you are delighted with our service, I will pass on your appreciation to Tim, kind regards, RobMD@Strata
All round great service
Customer Service
Quality
Value
We had to bay windows fitted, from the initial sales visit through to after sales everyone was professional, present and always helpful. Barry and Tim arrived to fit our windows taking great care to protect our property minimise and dust and disruption. Time and care was taken to deliver a high quality finish we are very happy with. Strata lived up to the recommendation of many of our friends and family. We will defiantly use them in the future and recommend to others
Customer in Stoke-on-Trent Posted on 30/09/2024 , work completed 09/07/2024
The trader replied (on 09/10/2024)
Really pleased to see that we have again lived up to our recommendations from family and friends, thank you for your kind comments, they really do go a long way. Kind regards Rob MD@Strata
Our experience with Strata Windows Stoke on Trent
Customer Service
Quality
Value
We have dealt with Strata Windows for 32 years, yes 32 years and cannot fault the work and professionalism of the staff we have had dealings with. We have had 14 jobs done on our property from initial fittings of pvc doors and windows to present day replacement of windows due to age. We start with a call Julie a very experienced and helpful lady, then Paul the surveyor comes along, again experienced and knowledgeable. Our last job was fitted by Adam and Neil who did a wonderful job for us. All work completed in record time and all old materials etc taken away...we would not have known they had been if it were not for our new windows. Let Stata do your work for you....they are a 'cracking' company. Thank you all so much.
Customer in Staffordshire Posted on 27/09/2024 , work completed 20/09/2024
The trader replied (on 09/10/2024)
Hi, I was so pleased to read that you are another returning customer especially after so many years! We pride ourselves in being one of the elite window companies that can actually say we are still under the same corporate name as when we started back in 1986, outliving all our product warranties 3 times! Your superb review and very loyal custom is really appreciated by all the staff and Directors here, thank you. Regards Rob MD@Strata
New Windows by Strata
Customer Service
Quality
Value
Wow, just wow !! Fabulous job, very neat, tidy and efficient. Jordan & Barry have done Strata proud once again, not just in their workmanship but also representing the company too. Extremely happy with the new windows and would recommend Strata to everyone. Well done team.
Customer in Stoke-on-Trent Posted on 27/09/2024 , work completed 21/09/2024
The trader replied (on 09/10/2024)
Thank you for the most amazing review, always good to hear that our company and our installers have done a fabulous job for you and your recommendation to family and friends is very much appreciated, kind regards, Rob MD@Strata
Great work, lovely windows
Customer Service
Quality
Value
Having delayed having new windows throughout as we feared wallpaper damage, we finally took the plunge after months of research. Barry & Jordan had a tough time fitting huge sash windows into our Georgian property but did a splendid job. Very neat and tidy and no damage (which is nothing short of miraculous, given the property’s age). A minor mix up with two windows has been quickly dealt with in the office and we are very pleased with the company as a whole. The care taken during the fit was fabulous and I’d have no hesitation recommending the company to others.
Customer in Posted on 12/09/2024 , work completed 11/09/2024
The trader replied (on 23/09/2024)
Good morning, on behalf of our installers Barry and Jordan, and the team at Strata, I would like to thank you for your lovely 5 star review. I was really pleased to see that our care and attention to detail hasn't gone unnoticed. I will pass on your comments to the installers and all involved, kind regards Rob - MD@Strata
New window
Customer Service
Quality
Value
New double glazed upvc window fitted with trickle vents. Absolutely brilliant, no mess, exactly what was order. Mark & Jordan did a fantastic job and have done Strata proud, well done 👏
Customer in Stoke-on-Trent Posted on 01/08/2024 , work completed 31/07/2024
The trader replied (on 13/08/2024)
Hi, I'd like to pass on my appreciation for the 5 star review for the work that Strata have completed. It really is a pleasure to read that all of our staff and installers have performed to a first class level, I will pass on your comments to all involved. Thanks again, Rob MD@Strata
First class front door installation
Customer Service
Quality
Value
Yesterday I had a new front door fitted by Barry & Tim. They arrived on time, were very respectful of my property and very polite. They fitted the door, were neat & tidy, and cleaned up after themselves. I enjoyed listening to them singing and the banter whilst they worked. They were a great team. I am very pleased with my new door. It looks very classy. Thank you!
Customer in Stoke-on-Trent Posted on 20/07/2024 , work completed 19/07/2024
The trader replied (on 23/07/2024)
Just to say that your 5 star review is much appreciated and certainly gives confidence to future customers. It was great to see that Barry and Tim completed your installation to the high standard that we strive for every day. I will be sure to personally thank them for such a nice job done, thank you. Kind regards, Rob MD@Strata
Excellent service
Customer Service
Quality
Value
Strata fitted replacement doors on my existing conservatory last week. They did a fab job, professional and reliable as ever (they previously fitted my new front door a couple of years ago). They arrived at exactly the time given and completed the work for the price originally stated, which was very reasonable. After a couple of days I was struggling to lock one of the new doors. Strata offered to visit next day, but I wasn’t available. So I was offered an appointment which suited me today. Matt arrived punctually and quickly adjusted the door this morning (it had expanded with the heat) making sure it was to my satisfaction and telling me not to hesitate to call them if there were any problems in the future. Excellent service, as ever, from Strata. I highly recommend this company.
Customer in Staffordshire Posted on 19/07/2024 , work completed 19/07/2024
The trader replied (on 23/07/2024)
Good afternoon, thank you so much for your very complimentary review, I was pleased to see that you are delighted with our service. It was also good to read that you had used Strata a couple of years ago and came back to us with a new order, our customer loyalty is a very important part of our ethos. I will pass on your kind words to Matt and the installers. Kind regards, Rob MD@Strata