Endorsed by Which?

Strata Windows

4.9

113 Reviews

Opening Hours
Today - 10:00–17:00
  • Monday 10:00–17:00
  • Tuesday 10:00–17:00
  • Wednesday 10:00–17:00
  • Thursday 10:00–17:00
  • Friday 10:00–17:00
  • Saturday 10:00–17:00
  • Sunday 11:00–15:00

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

About

Its Official - Strata Windows are officially the FIRST Which Trusted Trader in Staffordshire and Cheshire!

Strata Windows Ltd - Part of the Strata Group.

Strata was established in 1981, based in Stoke on Trent and covering all of Staffordshire, Cheshire and Derbyshire.

Supplier, manufacturers and installers of high quality windows, doors, conservatories and orangeries.
Materials available include Upvc, hardwood or aluminium.

Strata offers a full range of high quality hardwood product, all bespoke made to measure in a range of over 500 colour combinations.

The business is directed by the original management team and, following a management buy out in 2007, three new directors with a collective service record of over 90 years!

Our impressive show centre, based on Festival Park houses every product and material available and is open 7 days.

Staffordshire County Council preferred supplier for over 12 years.

Call us on 01782 279081

What we do

  • Double glazing

    • Double glazing installation
    • Double glazing suppliers
    • Double glazing repairs
  • Doors

    • Bi-fold doors
    • Patio doors
    • Timber doors
  • Conservatories

    • Hardwood conservatories and orangeries

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
113 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Sort by
Bedroom window
Customer Service
Quality
Value
Andy and Steve worked quickly and cleanly to install our bedroom window. All communication with Julie in the strata office was a pleasant experience. Have used them in the past and would highly recommend them.
Customer in Stoke-on-Trent Posted on 21/05/2024 , work completed 21/05/2024
Wonderful job in a short time.
Customer Service
Quality
Value
The too guys that fitted two doors for me were Steve and Andrew they did an excellent job very professional clean job.
Customer in Staffordshire Posted on 17/05/2024 , work completed 17/05/2024
New windows and doors
Customer Service
Quality
Value
Andy and Steve have done a fantastic job and both deserve a five star rating, they rang the week before to let us know what time they would be with us on the Monday morning. The time keeping was spot on, I was told everything they would be doing before they started, they were extremely tidy no mess and the first day Monday rained none stop all day. They worked happily together and everything has been finished to a high standard, the windows and doors were fitted a day earlier, there were no hidden extra costs or problems, we would recommend using strata to our friends and family it has been a extremely good experience from start to finish
Customer in Staffordshire Posted on 25/04/2024 , work completed 24/04/2024
The trader replied (on 30/04/2024)
Hi, just wanted to pass on my thanks for your superb 5 star review, it was great to read that our team have excelled in their work and service. Having such positive feedback from our customers is essential in today's tough trading environment. I will be sure to pass on to all involved your kind words, thank you so much. Regards, Rob Dale. MD @Strata
PVC windows
Customer Service
Quality
Value
A very professional company from the moment we ordered our windows. The window fitters were excellent. Their workmanship was very neat and they cleared everything up when they had finished. We would highly recommend this company.
Customer in Stoke-on-Trent Posted on 12/04/2024 , work completed 10/04/2024
The trader replied (on 19/04/2024)
Thank you for your 5 star review, it was great to see that you are really pleased with the work, your kind words really make a difference to our future success. Your recommendations are much appreciated. Regards, Rob Dale, MD@strata
What a fantastic company to deal with
Customer Service
Quality
Value
From the very start Strata's representatives were polite, professional, knowledgeable and flexible with their approach. We had a slightly non standard requirement, but it wasn't a problem for them. They found a solution to all the little quirks. At each stage they kept us well informed and when things didn't quite go perfectly they responded immediately and sorted things out. Russ was a great project manager, the builders (EJ Wood) they used were great, as was the plasterer. The strata fitters (Neil and Adam) were fantastic. We wouldn't hesitate to use them again. I rarely give out 5 stars, but Strata have earned them. Outstanding.
Customer in Cheshire East Posted on 04/04/2024 , work completed 08/03/2024
The trader replied (on 10/04/2024)
Just to say a huge thank you for your first class, 5 star review, I was really pleased to see that we excelled in our service. It's good to hear that all our staff, managers and tradesmen are working together with one aim - complete customer satisfaction. Your kind words make a big difference to our future customers and inspire us to keep up the good work! I will be sure to pass on your comments to all involved. Kind regards, Rob - MD@Strata
Really pleased
Customer Service
Quality
Value
I had windows doors and a porch fitted by Phil and Tony, they were friendly, hard working and very professional, providing a high standard of finish throughout. Any problems or issues were sorted out straightaway by both the fitters and Strata. The whole experience of dealing with the company has been easy and fuss free, I can say that everyone we have come into contact throughout the process has been very amenable and accomodating.
Customer in Staffordshire Posted on 28/03/2024 , work completed 21/03/2024
The trader replied (on 10/04/2024)
Hi, many thanks for your amazing 5 star review, we really appreciate you taking the time to share your experience and satisfaction with our service. I will be sure to pass on your kind words to the staff and installers, Kind regards Rob. MD@Strata
Warm roof upgrade for Conservatory
Customer Service
Quality
Value
We are absolutely delighted with our new roof. On the coldest days we are already sitting in the conservatory, so much warmer and great to be in there. Some 10 years ago Strata installed the Conservatory and we were so pleased with the workmanship and the finish. So when we decided to have the upgrade it made sense to contact Strata again. We were not disappointed, from start to finish, all of the work done, Darren, Russell, Adam, Neil, the electricians, plasterers, and the decorators did a fabulous job. Always on time, cleaned up daily after their work and just a really nice bunch of people to work with. We would not hesitate to recommend Strata and certainly would use them again.
Customer in Staffordshire Posted on 23/03/2024 , work completed 04/03/2024
The trader replied (on 27/03/2024)
Good morning, having read your fantastic 5 star review, I would like to say how pleased I am to read your comments, thank you so much for taking the time. It really makes a difference when a first class review is left, especially in today's marketplace as this reinforces the confidence in using our company. Thank you once again for your review and I will be sure to pass on your kind words to all the staff involved. Regards, Rob Dale. MD Strata Ltd
New Windows & Doors Fitted
Customer Service
Quality
Value
So we have just had all our windows and doors fitted by Lewis and Karl from Strata Windows and I just had to say that these 2 guys were absolutely brilliant from start to finish. Such a credit to Strata. Made sure everywhere was covered before work started, work was completed to a high standard and cleaned up before they left each day. Had one new piece of glass pop on installation but a new one was already ordered before they told me. Very efficient! Thanks guys and thanks Strata
Customer in Posted on 03/03/2024 , work completed 28/02/2024
The trader replied (on 11/03/2024)
Hi, just to say a big thank you for your 5 star review, we really appreciate you taking the time. I was pleased to see that you are 100% satisfied with our service and the quality of the installation. Kind regards, Rob Dale MD@Strata.
Excellent service
Customer Service
Quality
Value
I have used Strata Windows before for window replacement (all of them) and have been very pleased with the outcome. This time I had a replacement front door fitted. I agreed a price and shortly afterwards they contacted me with a date for fitting the door and that it would be in the afternoon. They phoned me a few days before the due day to confirm that I was still available on the agreed day. On the day they phoned to tell me a time to expect them and they arrived within a few minutes of the time. There were two fitters who introduced themselves and then explained what they would be doing. They immediately got down to work after laying sheets down on the floor. They were both friendly and polite and when they had finished they made sure that I was completely satisfied with what they had done. They also gave me a guide to the locking system for the door. They then cleared away and after they had left you would not know they had been. A very professional service form everyone concerned with the sale and fitting.
Customer in Stoke-on-Trent Posted on 18/12/2023 , work completed 15/12/2023
The trader replied (on 21/12/2023)
Hello, I'd like to thank you for your excellent 5 star review and to say how pleased I am to hear that Strata have again provided an excellent product and service, your loyalty to our company is greatly appreciated. Our business is based upon customer recommendations and your kind comments will certainly go a long way to reinforce confidence with any new customers. Wishing you a very Merry Christmas and a Happy and prosperous New Year. Regards, Rob Dale. MD@Strata
Quality work - as ever
Customer Service
Quality
Value
Needing a new internal composite door we had no hesitation and contacted Strata Windows, having used their expertise for many years it was a no brainer. The survey prior to the job puts your mind at ease knowing that any possible issues have been discussed and sorted. Communication regarding the time and duration of the job is also made clear. Following the fitting, any instructions regarding the closing, opening, locking, etc. is explained. fully. The fitting was completed on time. There was no mess to clear. The fitters were friendly, professional and courteous. Will we consider Strata again? Certainly.
Customer in Stoke-on-Trent Posted on 22/05/2023 , work completed 16/05/2023
The trader replied (on 24/05/2023)
Hi, I have read your fantastic review and would like to say how very pleased I was to see that you are really satisfied with both our service and product. I really makes a big difference when customers take the time to show their appreciation and express this with a kind review. Thanks again, I will be sure to pass on your comments to the staff, best wishes Rob Dale - MD Strata Windows