We use cookies to allow us and selected partners to improve your experience and our advertising. By continuing to browse you consent to our use of cookies. You can understand more and change your cookies preferences here.

Endorsed by

Which

?

Trusted Traders

Sunlight Future Ltd

Logo on white
Opening Hours
Today - 09:00–18:00
  • Monday 09:00–18:00
  • Tuesday 09:00–18:00
  • Wednesday 09:00–18:00
  • Thursday 09:00–18:00
  • Friday 09:00–18:00
  • Saturday - Closed
  • Sunday - Closed
Profile thumb sfgplus

4.4

6 Reviews

About

Based in Bristol, Sunlight Future Ltd install expertly designed solar power systems, battery storage, air source heat pumps and external wall insulation to customers throughout Bristol and the South West. The company has many years of experience in electrical, solar and a variety of related sectors. Sunlight Future use up-to-the-minute software to design solar systems that really stand out from the crowd and ensure customers maximise the return on their clean-energy investment.

Sunlight Futures installs bespoke systems featuring the latest advancements in technology. Their fully qualified staff use sophisticated simulation software to carefully design systems that are optimised for the greatest efficiency and generate clean energy and earn money year after year. The free home surveys offered are available to Bristol, Bath and the surrounding areas.

Sunlight Future Ltd is a member of NICEIC and MCS as well as being TESLA Certified Installers, SunPower Authorised Partners and Panasonic Premium Installers.

What we do

  • Renewable energy

    • Air source heat pumps
    • Solar panels
    • Home energy analysis
  • More Services

    • electric vehicle charge points
    • external wall insulation

Customer reviews

4.4
6 reviews
Customer Service
4.2
Quality
4.3
Value
4.8
Sort by
I was recommended to use Sunlight Future by my brother in law.
Customer Service
Quality
Value
He was right, from my initial enquiry to the fitting everything was perfect. The surveyor gave good advice, the price was better than I expected, the installation was fast and efficient. The results have been great. I only wish I had done it years ago.
Customer in North Somerset06/09/2019
Do not want to know when things go wrong!
Customer Service
Quality
Value
You never really know how good a company is until something goes wrong! Just over four years ago I purchased a 4 kW solar system from Sunlight Future. The whole buying experience I have to say was excellent, they were professional in their presentation, professional with regard to installation, fair pricing and very courteous. I had no complaints. I discovered recently that I had a problem with one of my solar panels, which was well below its normal efficiency. Looking at my paperwork from Sunlight Future I can see that I have a guarantee for the panel. I phoned up and spoke to a gentleman called Ollie who explained to me that the manufacture of that solar panel has gone bust. He said he would have a look around to see if anybody had a panel the same and if not come back to me with a solution for the issue I had. A week and half goes by, nothing! No call from Ollie, so I phone up and asked to speak to Ollie and left a message with another gentleman. Another week goes by, nothing! No call from Ollie. So I send a lengthy email reiterating my concerns. A week and a half goes by, nothing! No call from anybody. So I pick up the phone and ring again, and get to speak to another gentleman who knew about my problems and did see the email, but could only apologise for not getting back to me because they have been busy. I had a lengthy chat with this gentleman who explained my options of which there were three but couldn’t really advise which was the best to take.
Customer in Cardiff06/08/2019
The trader replied (on 08/08/2019)
We are truly sorry that your support case has been handled so badly. We acknowledge and wholeheartedly apologise that we have not provided a clear path to rectifying the issue. You originally contacted us on 28th June and clearly this matter should have been resolved much sooner. It has been you who has had to chase us over the last 6 weeks and that is not ok. This is our first ever negative review in over 8 years trading making this episode even more regrettable. We really pride ourselves on being a good company to deal with, but recent pressures have had us falter here. We are currently taking on and training more staff to deal with the volume of new enquiries whilst working to manage support requests from our own installations. We further are experiencing an influx of support requests to repair 3rd party installations where the original installer is no longer trading. It has been an extremely challenging period of work and I am afraid that it is within this context that we have failed to deliver you the service that we wish we could have. I hope to reach you by phone tomorrow to arrange a visit next week if convenient for you. Your system is only running at 97% of its potential and it is our intention to resolve this as quickly and attentively as we can for you. I will call you tomorrow to schedule this visit. I will also sent you a more detailed email I have prepared explaining our plan of action for resolving your system fault. Kind regards, Oliver
Knowledgeable and efficient
Customer Service
Quality
Value
Sunlight Future fitted solar panels on the roof of my property and I was very pleased with the work that they completed. The staff were extremely considerate, knowledgeable and their professional manner gave me a lot of confidence whilst working with them. Everything including the scaffolding was arranged by the company and there were no issues with anything. I have already recommended them to other people.
Which? Trusted Traders Consumer30/09/2016
A reliable business
Customer Service
Quality
Value
Sunlight Future Ltd fitted solar panels to my property last year, and I have had no issues with it since. I was happy with the work and found the staff really helpful. I would recommend their services to others as they were a reliable company.
Which? Trusted Traders Consumer20/01/2016
Really brilliant work
Customer Service
Quality
Value
I was extremely happy with the solar panels fitted for me by Sunlight Future Ltd back in January. There were no problems with anything and there have been no remedial issues since it has been installed. They did a brilliant job even though we have a four storey property and the job was quite intimidating! Ollie was really helpful and great to work with. I would absolutely recommend them to others.
Which? Trusted Traders Consumer13/01/2016
A pleasure to deal with
Customer Service
Quality
Value
Design and fit PV solar panel installation
Which? Trusted Traders Consumer15/10/2015