Endorsed by Which?

Sunlight Future Ltd

4.8

21 Reviews

Opening Hours
Today -
  • Monday 09:00–17:30
  • Tuesday 09:00–17:30
  • Wednesday 09:00–17:30
  • Thursday 09:00–17:30
  • Friday 09:00–17:30
  • Saturday - Closed
  • Sunday - Closed

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About

Based in Bristol, Sunlight Future Ltd install solar photovoltaic systems, battery storage, electric vehicle chargers, and air source heat pumps to customers throughout Bristol, the South West, and South Wales. The company has many years of experience in the renewable energy sector, and carries out installations in both domestic and commercial settings.

Sunlight Future use sophisticated software to design systems that are optimized for your property, provide honest advice, and will carefully consider your renewable aspirations to future proof your system.

Sunlight Future Ltd is a member of NICEIC and MCS as well as being TESLA Certified Installers.

What we do

  • Renewable energy

    • Air source heat pumps
    • Solar panels
    • Home energy analysis
    • Ground source heat pumps
  • Electric Vehicles

    • Electric Vehicle Charging Points
  • More Services

    • battery storage

Customer reviews

Why you can trust these reviews

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How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.8
21 reviews
Customer Service
4.7
Quality
4.8
Value
4.9
Sort by
Good advice and excellent installation
Customer Service
Quality
Value
Sunlight Future provided good advice and produced a number of different options for consideration. The installation work was completed quickly and the products are working well at this time
Customer in Bath and North East Somerset Posted on 24/07/2024 , work completed 09/07/2024
Tesla Powerwall replacement and Upgrade
Customer Service
Quality
Value
I originally needed help replacing a faulty Powerwall for which the original installer according to Tesla was not permitted to support. After much trawling I found Sunlight Future in Bristol. From the onset they made me feel like a valued customer and put me at ease. They managed everything and throughout the replacement demonstrated thorough investigation depth knowledge of the system. I was impressed enough to engage them to carry out a gateway upgrade also. Again, the same response and support. I was never kept waiting for information, quotes and schedules. Top drawer support all the way through with workmanship to match
Customer in Wiltshire Posted on 10/05/2024 , work completed 09/05/2024
Terrific people for helping you become more Eco-Friendly.
Customer Service
Quality
Value
This delightful team installed solar panels for us 8 years ago, and we were so pleased with the team then that we came right back to them this time for an air source heat pump, more panels, and an EV charger. Also to consider a battery. Their prices are competitive. The team members are well chosen: skilled, personable, friendly and helpful. All knowing their job well and doing their best to fit in with us during the installation, they have also responded early about post-installation questions. We are very pleased indeed with the results and thoroughly recommend Sunlight Futures.
Customer in Bath and North East Somerset Posted on 17/03/2024 , work completed 15/03/2024
Very efficient and quick installation
Customer Service
Quality
Value
Sunlight Future were recommended by our son, who had his system installed by them. Sunlight Future installed 12 solar PV panels, inverter and 5Kw battery. We had two quotations for the work, and although the other quote was a few hundred less, we felt Sunlight Future offered much more in the way of information, advice and general customer service. For instance, they suggested panels on both sides the roof (east and west elevations), and gave us lots of detail about potential yields from the panels etc., as well as suggesting the ideal location for inverter and battery. This feeling was confirmed when they contacted us with a date for the installation. The scaffolding went up as promised. The equipment was installed on the date promised and all was done over just 2 days; the system was up and running on 30th January 2024. The staff were very helpful - the office staff and the installers - and the work was done efficiently and carefully. We were shown how to instal and use the App to monitor the system and were reassured about contacting them in the event of any problems. The scaffolding was removed 2 days later. We have experienced no problems so far, but we feel sure we would get a prompt response should we need to contact them. So, we were very satisfied with the service and would certainly recommend Sunlight Future.
Customer in North Somerset Posted on 14/03/2024 , work completed 30/01/2024
Great work and support
Customer Service
Quality
Value
I used Sunlight futures for a Powerwall and Solar PV install. During the survey they took stock of my needs and provided a competitive quote. They delighted on the install by ensuring the cabling neat, hidden, and kept the site tidy at all times. Post install I had an issue, this could have been grid or install, their support was great, they helped with contacting the grid and product suppliers. It was resolved quickly and now I am generating more green electricity, often I find how a company deals with issues is a telling sign of how a company is geared up, Sunlight took clear ownership and provided great customer service. Their customer install portal is also a great touch, easy to use and understand. The only negative, and this is a tiny one, is the odd time I had to chase up, but given the complexity of these installs it is 100% understandable, just the amount of paperwork they generate is mind boggling (certs for everything). Literally everyone I have spoken to at Sunlight is geared towards the customer, I would 100% recommend them.
Customer in South Gloucestershire Posted on 20/01/2024 , work completed 15/12/2023
Installation of PowerWall2 Storage Battery
Customer Service
Quality
Value
I had PV solar panels installed at my home in 2014 but it was only recently that I decided to augment the system with a high-capacity storage battery as well. There were several alternatives available to me, but it soon became obvious that the TESLA PowerWall2 battery was just what I was looking for. It was at this point that I contacted Sunlight Future who not only visited my home to discuss how best to install such a battery, but their competitive quotation included for TESLA’s Gateway 2 backup energy management system as well. My experience with Sunlight Future has been exemplary throughout and they deserve every success. I have found them to be a very friendly, helpful and conscientious group of people and they are to be congratulated for doing such an excellent job. I have no hesitation in awarding them the Full 5 Stars
Customer in North Somerset Posted on 31/12/2023 , work completed 05/12/2023
Great Company & Great Service
Customer Service
Quality
Value
We have been delighted by the work Sunlight Future has done on our house to install our Solar Panels, inverter and battery storage. They have helped us through the entire process, been very professional, set clear expectations and explained everything in detail and very well. I would highly recommend them to anyone wanting to install Solar Panels. Thank you Sunlight Future.
Customer in North Somerset Posted on 12/12/2023 , work completed 11/12/2023
Brilliant!
Customer Service
Quality
Value
I knew nothing about Air Source Heat Pumps when I first contacted Sunlight Futures. From my first phone contact with them until the work was done they have been brilliant. They were efficient, tidy, funny, friendly and professional. Clearly a group of people who work well together. Not only were they helpful with the installation, but with advice about the Domestic Renewable Heat Incentive application process. So far so very good. I'm enjoying the results of their efforts as I type on this cold day.
Customer in Bristol City Posted on 20/12/2021 , work completed 30/06/2021
Air source heat pump and new radiators
Customer Service
Quality
Value
I chose Sunlight Future as they had previously installed my voltaic panels and were very efficient and professional. Mine is a small older house in a conservation area. Part of the system had to be away from the house so groundwork was needed and a whole range of ‘out of the box thinking to fit the indoor system. They excelled themselves. I was kept informed at all stages with my needs taking precedence. They always arrived on time with the materials and personnel they needed that day. Hence no time was wasted. Although obviously there needed to be major adjustments in the house, the disruption was kept to a minimum and always left clean and tidy by evening. After service has been excellent with advice, either by phone or a personal visit. Sunlight Future strives to be customer centered and it shows!
Customer in Wiltshire Posted on 17/12/2021 , work completed 27/07/2021
Solar panel array and zappi charger
Customer Service
Quality
Value
I chose Sunlight Future due to the reviews posted here and I wasn't disappointed. I first spoke to them about what I wanted and over the space of a month I had them change the spec 3 times before I committed. Everything was discussed in detail and they declined to sell me something I thought I needed but didn't. Once I committed everything happened with a couple of weeks. The scaffolding was put up the day before and I didn't really need to be in for this, just to give access to the garden. The pallet of panels and cables etc was also delivered the same day, all wrapped up and relatively safe on my driveway overnight. The installation of 11 panels took only a day, 2 chaps on the roof and the electrician Laurence inside with his apprentice (who I pleased to say was a woman). In hindsight, I would have taken leave that day and not worked in the office right next to the loft hatch and consumer unit! The electricity supply to the house was only disrupted for half an hour at most. The team were very respectful and considerate of my home and my neighbours and they seemed very efficient, rarely stopping for a rest. Laurence was patient with me teaching me how to use the app for the inverter. The Zappi was fitted by an electrician called Ben and his friend within 4 hours. It worked straight away although returned only a few days later to rectify a small problem I didn't know existed. Sunlight Future's communication was excellent all the way through. I highly recommend them.
Customer in Bristol City Posted on 12/12/2021 , work completed 17/11/2021
All the staff were helpful and nothing was too much trouble
Customer Service
Quality
Value
I am 73 and retired from the trade. I have worked in the trade for most of my life. I have worked for companies and later have employed my own staff. I didn't suffer fools. I know a good team of workers when I see them. Sunlight Futures team worked very professionally. My installation was not one of their easier ones. The supplies were furthermost from where they could conveniently have been. But this did not daunt them in any way. (take it from someone who has worked with fitters for most of his life-THIS COMPANY IS GOOD)
Customer in Bristol City Posted on 25/11/2021 , work completed 10/06/2021
Great company, quality service
Customer Service
Quality
Value
Having sourced a number of quotes for solar PV install at my home I settled on Sunlight Future for a number of reasons: - best customer service - good communication - genuiinely helpful rather than just trying to make a sale - best size of PV array - best price Install went smoothly and the engineers were polite, professional and human (as in real/nice people rather than a corporate facade). Aftercare has been very helpful and all in all exceptionally happy with the service offered. Would highly recommend.
Ed S in Bristol City Posted on 08/10/2021 , work completed 02/09/2021
Excellent installation process
Customer Service
Quality
Value
Very efficient company. When you phone you can generally speak to just the right person without having to run the gauntlet of phone menus. The installation team arrived on time and the whole job was finished in well under a day. Worked well from day 1. The package of panels I ordered was very competitively priced. Received follow up phone calls to check If I was satisfied. Can't fault them.
Vaughan in Cardiff Posted on 08/10/2021 , work completed 17/05/2021
Excellent Solar PV installation
Customer Service
Quality
Value
From start to finish thoroughly professional and very helpful. We have had a 6.2kW system installed on our roof. Good communication at all stages as they worked up alternative schemes for consideration. The technical information was clear and the price competitive. The work was carried out quickly and efficiently by some very pleasant and helpful staff. I would thoroughly recommend them.
Customer in Vale of Glamorgan Posted on 24/07/2020 , work completed 21/07/2020
Perseverance in maintaining existing installation
Customer Service
Quality
Value
Sunlight Future installed a SolarEdge 4kW solar PV system on my garage roof in 2015. Installation was performed very professionally. Since then a few of the SolarEdge components have failed and needed replacing. I've been impressed with the perseverance shown by Sunlight in getting the parts swapped out, even though SolarEdge have been sluggish with their response.
Customer in Bristol City Posted on 14/07/2020 , work completed 26/06/2020
I was recommended to use Sunlight Future by my brother in law.
Customer Service
Quality
Value
He was right, from my initial enquiry to the fitting everything was perfect. The surveyor gave good advice, the price was better than I expected, the installation was fast and efficient. The results have been great. I only wish I had done it years ago.
Customer in North Somerset Posted on 06/09/2019 , work completed 20/01/2019
Do not want to know when things go wrong!
Customer Service
Quality
Value
You never really know how good a company is until something goes wrong! Just over four years ago I purchased a 4 kW solar system from Sunlight Future. The whole buying experience I have to say was excellent, they were professional in their presentation, professional with regard to installation, fair pricing and very courteous. I had no complaints. I discovered recently that I had a problem with one of my solar panels, which was well below its normal efficiency. Looking at my paperwork from Sunlight Future I can see that I have a guarantee for the panel. I phoned up and spoke to a gentleman called Ollie who explained to me that the manufacture of that solar panel has gone bust. He said he would have a look around to see if anybody had a panel the same and if not come back to me with a solution for the issue I had. A week and half goes by, nothing! No call from Ollie, so I phone up and asked to speak to Ollie and left a message with another gentleman. Another week goes by, nothing! No call from Ollie. So I send a lengthy email reiterating my concerns. A week and a half goes by, nothing! No call from anybody. So I pick up the phone and ring again, and get to speak to another gentleman who knew about my problems and did see the email, but could only apologise for not getting back to me because they have been busy. I had a lengthy chat with this gentleman who explained my options of which there were three but couldn’t really advise which was the best to take.
Customer in Cardiff Posted on 06/08/2019 , work completed 25/06/2019
The trader replied (on 08/08/2019)
We are truly sorry that your support case has been handled so badly. We acknowledge and wholeheartedly apologise that we have not provided a clear path to rectifying the issue. You originally contacted us on 28th June and clearly this matter should have been resolved much sooner. It has been you who has had to chase us over the last 6 weeks and that is not ok. This is our first ever negative review in over 8 years trading making this episode even more regrettable. We really pride ourselves on being a good company to deal with, but recent pressures have had us falter here. We are currently taking on and training more staff to deal with the volume of new enquiries whilst working to manage support requests from our own installations. We further are experiencing an influx of support requests to repair 3rd party installations where the original installer is no longer trading. It has been an extremely challenging period of work and I am afraid that it is within this context that we have failed to deliver you the service that we wish we could have. I hope to reach you by phone tomorrow to arrange a visit next week if convenient for you. Your system is only running at 97% of its potential and it is our intention to resolve this as quickly and attentively as we can for you. I will call you tomorrow to schedule this visit. I will also sent you a more detailed email I have prepared explaining our plan of action for resolving your system fault. Kind regards, Oliver
Knowledgeable and efficient
Customer Service
Quality
Value
Sunlight Future fitted solar panels on the roof of my property and I was very pleased with the work that they completed. The staff were extremely considerate, knowledgeable and their professional manner gave me a lot of confidence whilst working with them. Everything including the scaffolding was arranged by the company and there were no issues with anything. I have already recommended them to other people.
Which? Trusted Traders Consumer Posted on 30/09/2016 , work completed 30/09/2016
A reliable business
Customer Service
Quality
Value
Sunlight Future Ltd fitted solar panels to my property last year, and I have had no issues with it since. I was happy with the work and found the staff really helpful. I would recommend their services to others as they were a reliable company.
Which? Trusted Traders Consumer Posted on 20/01/2016 , work completed 20/01/2016
Really brilliant work
Customer Service
Quality
Value
I was extremely happy with the solar panels fitted for me by Sunlight Future Ltd back in January. There were no problems with anything and there have been no remedial issues since it has been installed. They did a brilliant job even though we have a four storey property and the job was quite intimidating! Ollie was really helpful and great to work with. I would absolutely recommend them to others.
Which? Trusted Traders Consumer Posted on 13/01/2016 , work completed 13/01/2016
A pleasure to deal with
Customer Service
Quality
Value
Design and fit PV solar panel installation
Which? Trusted Traders Consumer Posted on 15/10/2015 , work completed 15/10/2015